The use of AI across the public sector
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WQ.39/2026
WRITTEN QUESTION TO THE CHIEF MINISTER
BY DEPUTY M.B. ANDREWS OF ST HELIER NORTH QUESTION SUBMITTED ON MONDAY 16th FEBRUARY 2026 ANSWER TO BE TABLED ON MONDAY 23rd FEBRUARY 2026
Question
"Will the Chief Minister advise to what extent the Government-established Artificial Intelligence (AI) Steering Group (AISG) has developed the use of AI across the public sector, and –
- explain how significantly, and in what areas, AI technologies have been, or are expected to be, deployed; and
- detail what assessment, if any, has been made of the potential impact of AI on roles within the public sector?"
Answer
The Artificial Intelligence Steering Group is playing a central role in accelerating the safe and purposeful adoption of AI across the public service. Its focus is on setting high standards, establishing clear policies, and ensuring that emerging technologies are deployed in ways that directly support our strategic priorities and improve services for Islanders.
- AI technologies are already delivering tangible benefits across the Government. All staff using Office 365 on a PC or laptop now have access to our secure implementation of Microsoft Copilot, and uptake is growing rapidly. Teams are using AI every day to analyse information, summarise complex reports, improve accuracy, and speed up routine drafting work. Clear guidance and regular communications are helping staff use these tools responsibly and confidently, and a structured training programme is being developed to unlock even greater value as capabilities expand.
Beyond these corporate tools, AI is being actively explored and in some cases deployed in frontline services. Departments such as Children Young People Education and Skills, Health and Care Jersey, and the States of Jersey Police are identifying opportunities where AI can enhance decision making, streamline administration, and provide richer operational insight. This work is creating new possibilities for faster and more efficient services and better outcomes for the public.
- Digital Services is working closely with every department to map where AI can generate the greatest impact. This ongoing assessment is identifying opportunities to automate manual processes, make smarter use of data, and support staff in delivering high quality services. The intention is not simply efficiency, but a step change in how Government works, freeing colleagues from repetitive tasks so they can focus on work that adds greater value. The Artificial Intelligence Steering Group continues to monitor these developments to ensure that any changes in roles or responsibilities are carefully understood and well managed as part of our broader workforce planning.