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ANNUAL REPORT OF:
FREEDOM OF INFORMATION ACTIVITIES
V1.0
R.84/2025 WWW.JERSEYOIC.ORG
C O N T E N T S
THE JERSEY OFFICE OF THE
04 05
INFORMATION COMMISSIONER
06 07 INFORMATION COMMISSIONER S FOREWORD
08 09 GOVERNANCE, ACCOUNTABILITY & TRANSPARENCY
09 2024 FOI GRANT
10 11 2024 OPERATIONAL PERFORMANCE AND APPEALS 12 13 FINANCE OVERVIEW
THE JERSEY OFFICE OF THE
INFORMATION COMMISSIONER JOIC We are Fair.
We treat people equally, without favouritism or discrimination. We are The Information Commissioner has separate responsibility for regulating the impartial in our activities and free from bias or dishonesty. We are
competent, reliable and respectful. Our decisions are open, honest and Freedom of Information (Jersey) Law 2011 (the FoI Law). This includes encouraging rationalised by a sound evidence base to promote integrity and trust.
public authorities to follow good practice in their implementation of the FoI
Law (including adherence to the relevant code of practice) and help to promote
transparency by supplying the public with information about the law and advice
and guidance on how to exercise their rights.
We are Collegial.
We share responsibility, including being honest and fair in our conduct Our vision is to create an island culture towards others. We are willing to be judged on our performance. We work
Our whereby the protection of personal data us to work effectively together or individually. We communicate clearly,
together to achieve our strategic outcomes. A collaborative approach allows and privacy becomes instinctive, with actively listen to others, take responsibility for mistakes and respect the
vision a proactive approach to embed such
individuals and organisations taking diversity of our team. We demonstrate impartiality and accountability. protection throughout their daily activities
and business planning.
We are Respectful.
We respect those we work with and liaise with; this means that we
actively listen to others and behave considerately towards others. We Our
To provide those who interact have self-respect and make responsible choices in what we say and do, to
reach personal and organisational outcomes. We treat others in the way with Jersey organisations and the we want to be treated.
purpose Gstoavnedranrmd e onf t p oefr Js eo rnsaely dwa it ta h p thro et he ic gt hio en s. t
We are Energetic.
Our
values Ocbtdhrueueacsranii svntewiaeolosonusruse.dr,sWssiadeeorel neecnrcahteti u atpbygtaeeeaghdlneyad,ovium uiiosnrpiufnvooragsrrl mtutaahennehsdtmottdwootr obiwuvesege ,u mdtihdooeerye We are enthusiastic and approach our activities with vigour and vitality.
continuous improvement in our service. Our
values apply to us all, regardless of rank
and flow through each area of our service,
every day.
PAUL VANEBA HONS SOC POL CRIM OPEN
INFORMATION COMMISSIONER
Information Commissioner s Foreword
Our commitment remains unwavering: to uphold
the right to information and to foster a more open, transparent, and responsive Government.
As the regulator responsible for 2024 continued to show a steady increase in FOI landscape, presenting both opportunities and
requests received by Scheduled Public authorities challenges in ensuring that access to information overseeing and enforcing Freedom (SPAs), reflecting a growing public demand for openness remains meaningful and effective. We have also used
of Information (FoI) laws, I am and transparency. While many public bodies have 2024 to upskill our own team at the JOIC, ensuring our
made significant strides in responding efficiently and caseworkers are fully equipped with the knowledge pleased to present this annual report, proactively publishing information, challenges remain. and expertise to handle the ever-growing complexity
We have observed instances of delays, excessive of the appeals that reach our door. Looking ahead, reflecting on the past year s progress, redactions, and concerns over misuse of exemptions. we will continue to advocate for stronger
challenges and future priorities We are liaising with the Government of Jersey s Central implementation of FOI principles, ensuring that
Information Governance Office to understand more public authorities remain accountable to the people in ensuring transparency and about such delays and how, as the regulator, our office they serve. Our commitment remains unwavering:
accountability in public institutions. could support. Our role has been to provide guidance, to uphold the right to information and to foster a
enforce compliance and ensure that refusals to disclose more open, transparent, and responsive Government. are justified and proportionate. Our Office is engaged in the discussions with the
The right to access information is fundamental to a
Chief Minister s Office as they review the Freedom healthy democracy, empowering citizens to engage
A key focus of 2024 has been on strengthening a culture of Information (Jersey) Law 2011 and we hope to see with government decisions, hold public authorities
of openness across government and public authorities positive reforms where necessary.
accountable and build trust in Government. Over the through collaboration with the Government of Jersey s
past year, our office has continued to uphold this right by Central Information Governance Office. We have I extend my gratitude to my team and to the
monitoring compliance, resolving disputes and promoting worked closely with officers to improve response times, Government of Jersey s Central Information Governance best practices in information disclosure. reduce administrative burdens and enhance digital Office for their dedication to creating a seamless
transparency initiatives. The evolution of technology process, and transparency remains crucial in sustaining and data management continues to reshape the FOI democratic values and strengthening public trust.
ANNE KING The aim of the FoI Law is to promote a culture of There has been undue delay in making the appeal. OPERATIONS DIRECTOR openness and transparency across the public sector, The appeal is frivolous or vexatious; or
improve accountability and promote good governance
The appeal has been withdrawn, abandoned
by providing individuals with a better understanding
or previously determined by the Information
of how SPAs carry out their duties, make the decisions
Commissioner.
they do and spend public funds.
In each case, the Commissioner conducts a formal Governance, (The FoI Law does not give individuals a right of administrative fairness and the laws of natural justice.
appeal process adhering to the principles of Accountability & access to their own personal data because this right is
available under the Data Protection (Jersey) Law 2018) Both sides are provided with an opportunity to make formal written submissions in support of their position.
Transparency Of uunTrc ortio oelnen sci:no urreagguel aStiPnAgs t htoe fFoollIo Lwa wgo iondc lpurdaecsti tchee i nfo tlhloewir ing complete arguments and all relevant evidence in
The Commissioner presumes that when making its
submissions, each party is providing their full and implementation of this Law and the supply of support.
information.
The Information Commissioner must serve a notice
To supply the public with information about of his or her decision in respect of the appeal on the the FoI Law. applicant and on the SPA. This is done by way of a
The FoI Law provides the public To deal with FoI appeals. formal Decision Notice based on the submissions of with a legal right for individuals An applicant who is dissatisfied with a decision of the parties, the precise wording of the legislation and
any relevant case law. It will set out the Commissioner s to request access to, and be aw SeePkAs ionf rtehsep noontdicineg o tfo t hthaet idr erceiqsuioens tb meianyg, wgiivthenin o sri x decision and, without revealing the information
requested, the reasons for the decision.
provided with, information held within six weeks of the date the applicant exhausts any
by Scheduled Public Authorities. cthoem Ipnlfaoirnmtsa ptiroonc eCdoumrem pirsosvioidneedr obny tthhee bSaPsAis, tahpapt etahle t o Trehaes odnesc.i sIfio an p iasr otyb jiesc dtiivssea atinsdfi eindc wluidthe st haed eDqeucaitseio n This covers information recorded decision of the SPA was not reasonable. Notice, the only avenue of appeal is to the Royal
Court. The Royal Court may review the Commissioner s in any form held by a SPA and The Information Commissioner must decide the appeal decision to determine whether it was reasonable.
as soon as is practicable but may decide not to do so if
includes printed documents, satisfied that: The Commissioner s team also provides informal advice computer files, letters, emails, The applicant has not exhausted any complaints and assistance to both members of the public and
SPAs prior to any formal appeal. Further information is photographs, and sound or video pAruotcheodruitrye. provided by the Scheduled Public available at www.jerseyoic.org
recordings. SPAs covered by the
FoI Law include Government of
Jersey departments, Parishes,
The Information Commissioner signed an Agreement with the Government States of Jersey Police, Andium of Jersey on the 23 October 2023 to separately fund the Information
2024
Homes and The Office of the FoI Cacotimvimtieisss.i Tonheer aacntidv tihtiee sr eelnesvuarnet ttheaatm th me eInmfobremrsa ftoior nth Ceo dmelmiviesrsyio onfe Fr os Is rtaetluatteodry Commissioner for Children and functions are as provided for in the FoI Law.
Grant
Young People. Tprhoev Aidgesre feomr aenn ta ins neuffael cgtrivane tf orof m£7 10 ,J0a0n0u.a ry 2023 to 31 December 2025 and
STEPHANIE MACNEILL
FREEDOM OF INFORMATION STATISTICS | 2021 | 2022 | 2023 | 2024 |
|
|
|
|
|
Chief Operating Office | 85 | 84 | 62 | |
Health and Community Services | 216 | 179 | 164 | 242 |
Strategic Policy, Planning and Performance | 101 | 85 | 61 | 54 |
Justice and Home Affairs | 216 | 48 | 48 | 93 |
Customer and Local Services | 91 | 73 | 38 | 46 |
Office of the Chief Executive | 74 | 65 | 66 | 82 |
Children, Young People, Education and Skills | 70 | 48 | 95 | 116 |
Infrastructure, Housing and Environment | 180 | 115 | 209 | 211 |
Department for the Economy | - | - | 58 | 74 |
Treasury and Resources | 67 | 58 | 79 | 78 |
States of Jersey Police | 81 | 58 | 93 | 109 |
States Greffe | 24 | 16 | 12 | 26 |
Jersey Courts (Judicial Greffe) | 18 | 14 |
|
|
Parishes | 25 | 19 |
|
|
The Office of the Commissioner for Children & Young People | 1 | 1 |
|
|
Andium Homes | 7 | 3 |
|
|
Total Valid Requests | 1256 | 866 | 1046 | 1292 |
COMPLIANCE AND ENFORCEMENT MANAGER
2024 Operational Performance & Appeals
The FoI Law provides the public with a legal right for individuals to request access to,
and be provided with, information held by SPAs. The Scheduled Public Authorities are set out in Schedule 1 of the Freedom of Information (Jersey) Law 2011.
Of the appeals we received in 2024, 9 of the 12 are still internal review process, the requestor did not want to ongoing and are likely to attract a considerable amount resubmit an appeal.
of work in 2025. Two appeals were rejected and one The second appeal was rejected for being out of
- The States Assembly including the States Greffe. was not upheld and published. The appeals that are time. Appeals need to be lodged with the Information
- A Minister. ongoing involve complex exchanges between parties Commissioner within six weeks of the request response
- A committee or other body established by resolution of the and span across different areas of the scheduled public or response to internal review, whichever is the later. States or by or in accordance with standing orders of the authorities.
States Assembly. The appeal which was not upheld related to the request
- A department established on behalf of the States. Of the rejected appeals, one was closed because, an of information from the Infrastructure and Environment
- The Judicial Greffe. internal review had not been submitted. Following the Department about steps taken by the Government
- The Viscount s department. 12 of Jersey to deal with land within and around Jersey
- Andium Homes Limited. 11 Airport that had been contaminated with certain PFAS
- The States of Jersey Police Force. 10 chemicals.
- A Parish. Specifically, the complainant sought information of
9
- The Office of the Commissioner for Children and Young People. relevant discussions, copies of Ministerial Decisions,
8 copies of reports and identification of reports which The following table shows the volume of valid Freedom of Information 7 had been submitted to the Law Officers Department for
requests for 2024. advice. The full Decision Notice can be viewed on our In 2024 the SPAs received and responded to 1,292 valid requests, only 6 website.
12 of these generated an appeal to our office, which represents less than 5 At the time of writing the nine ongoing appeals relate to 1%. It should be noted this is a testament to the work of the SPAs. 4 a blend of documents regarding such matters as:
As the Government of Jersey s Central Information Governance Office 3 the MoneyVal assessment
continues to develop, we look forward to refined performance data. the JFSC
2
Infrastructure and Environment Department s data Dpruerviinogu s2 0y2e4ar ws. e S riencceeiv tehde 1la2w a pcapmeael si,n wtoh fiocrhc ies iann 2 u0n1p6r,e wceed heanvteed r encuemivbeedr ocno mavpearraegde toon e or 1 protection matters
two appeals per year. It is extremely difficult to narrate why we have received the volume 0 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 correspondence from External Relations
of appeals in 2024. We will be reviewing whether a significant contribution to this volume Year of Receipt of the Appeal Health and Social Service employment matters
is due to concerns raised over excessive redactions and misuse of exemptions. We will FOI APPEALS 2015 - 2024 Parish rates
foster a lesson s learned approach to help the SPAs where possible.
CLAIRE LE BRUN
FINANCE DIRECTOR
BUDGET AREA | BUDGET FULL YEAR | FULL YEAR | VARIANCE |
Income | £70,000 | £70,000 | £0 |
Staff | £24,158 | £24,613 | -£455 |
Non-Staff | £45,842 | £33,038 | +£12,804 |
Total Variance |
|
| +£12,349 |
Finance Overview
The Freedom of Information Partnership Agreement (the Partnership Agreement) between the Information Commissioner, the Jersey Data Protection Authority (included as the physical recipient of the
The annual grant of £70,000 was received during 2024 2024 saw a high level of FoI activity which is reflected and £57,650 was utilised in the year for funded activities in the additional costs of the Compliance and
which includes the Information Commissioner s Enforcement FoI Team and the External Legal Counsel statutory functions as provided by the Freedom of for FoI paid in the year.
grant) and the Government of Jersey covers the period from 1 January 2023 through to 31 December 2025 (three years) and allows for the annual funding of FoI activities only.
Information (Jersey) Law 2011 (the FoI Law), together
It should be noted that 2024 was an unprecedented with the performance of those functions by the
year for FOI appeals being made to the Information appropriate JOIC team members (FoI Team).
Commissioner. We received 12 appeals. For comparison The two areas which see the most variability in terms purposes we received one appeal in 2023.
of time allocation are the Compliance and Enforcement
The JOIC FoI team undertake broader roles and are
part of the FoI Team and External Legal Counsel.
multi-disciplinary, therefore they will also be subject to These are reactive to both the volume and complexity
other demands and statutory requirements, meaning of the FoI Appeals submitted to the Information
that time spent on FoI will also fluctuate.
Commissioner.
82% of the grant has been utilised in the year, this ACTUAL
DEPARTMENT COST 2024 underspend leaves the FoI grant with a cumulative
grant balance of £19,402.69 (£7k b/f from 2023).
Compliance and Enforcement £19,511 This grant value remaining is in excess of 10% of the allocated grant so the intention is that the unspent
Community and Engagement £1,091 grant will be returned to Government in line with the partnership agreement.
Support (Finance) £4,011
Total cost to end Q4 £24,613
+44 (0) 1534 716 530
2nd Floor, 5 Castle Street, St. Helier , Jersey, JE2 3BT
www.jerseyoic.org
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