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Tourism Public Private Partnership - Ministerial Response - 18 August 2010

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STATES OF JERSEY

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TOURISM PUBLIC PRIVATE PARTNERSHIP (S.R.8/2010): RESPONSE OF THE MINISTER FOR ECONOMIC DEVELOPMENT

Presented to the States on 18th August 2010 by the Minister for Economic Development

STATES GREFFE

2010   Price code: B  S.R.8 Res.

TOURISM PUBLIC PRIVATE PARTNERSHIP (S.R.8/2010): RESPONSE OF THE MINISTER FOR ECONOMIC DEVELOPMENT

Ministerial Response: S.R.8/2010

Ministerial Response required by 6th August 2010 Review title: Tourism Public Private Partnership Scrutiny Panel: Economic Affairs

Introduction:

I would like to thank the Chairman and the Panel for tackling this complex issue and in doing so solicit the views of all stakeholders in arriving at their conclusions. This is a well-researched and well-written report and I agree with the final conclusion that –

"The current uncertain economic climate further compounds the prospect of successfully  establishing  a  Tourism  PPP,  and  in  light  of  these  issues,  to attempt to do so would be a leap of faith. There is, however, merit in pursuing the  recently  established  middle  way'  of  the  Tourism  Marketing  Panel, allowing it adequate time to establish itself and to develop its role, and using its experiences to determine whether full PPP proposals require re-assessment in the future."

I have decided that EDD will not move forward with the PPP proposal at this time and I am pleased that the Panel's findings accord with this view.

I have set out a number of action points in the conclusion section of this report.

Findings:

 

 

Findings

Comments

1

Tourism  remains  an  important sector  of  the  Jersey  economy, offering  direct  and  indirect employment  and  business opportunities,  and  contributing  to diversification  from  the  Finance Industry.

Tourism  is  indeed  an  important  sector. While it provides for diversification in the economy one must not underestimate the synergy between tourism, hospitality and other sectors such as financial services in the  offer  of  air  routes,  accommodation, food  and  beverage  outlets  and  leisure activities.

2

There  have  been  shortcomings  in the communication between Jersey Tourism and the Tourism Industry stakeholders.

Great efforts are being made to ensure that there is optimum communication between the Department and the industry.

The  Department  is  also  working  on improving communication with the Jersey Hospitality Association.

3

The  Economic  Development Department  and  Industry  do  not appear  to  have  taken  into consideration  the  high  cost  of living in Jersey, and the resultant high cost base of the industry, as part of the rationale given for PPP.

The Department and the JHA have taken the costs such as they are in preparing the rationale.

4

It  is  not  clear  that  the  rationale given  for  establishing  a  PPP, including declining visitor numbers and  a  greater  choice  of  holiday options  available  to  Jersey's traditional  core  market,  are addressed by a PPP.

The Department believes that a strong case has been made for the establishment of a PPP. It accepts however that in the current economic  climate  all  available  funds should be used for the promotion of the destination  and  not  diverted  to  other activities.

5

The  Jersey  Conference  Bureau appears to be successful in bringing together  and  marketing  the Conference  sector.  The  option  of creating  smaller  sectoral organisations which might be PPPs, has not been formally investigated.

The  specific  nature  of  the  conference market  has  encouraged  those  businesses involved  in  that  sector  to  contribute significant  levels  of  funding  to  the marketing  effort  specifically  for conferences. This is more difficult when destination marketing is involved when by its nature the marketing is more generic.

The  Department  works  closely  with businesses in the Luxury market and also with  attractions  and  activity  providers. However,  the  bringing  together  of  all organisations in a PPP would undoubtedly be of benefit to all stakeholders.

 

 

 

Work  is  also  being  undertaken  with Attractions operators and Activity centres, but  one  could  end  up  with  a  very fragmented and time-consuming approach to the solution.

6

There  is  no  single  off-the-peg solution which can be copied from elsewhere as direct comparisons are difficult and have not been made.

There is a fundamental difference between Jersey and UK or French regions, in that as a result of the independence of the Island the many layers of international, national and regional activity have, by necessity, to be undertaken by the single agency.

The  Department  has  looked  at  many different models and accepts that there is no  single  model  that  applies  to  all destinations.

7

There are differences in the visions of  the  PPP  structure  between  the JHA  and  the  Economic Development Department.

The  major  differences  surrounded  the structure  for  delivery  and  funding  rather than the vision for what might be achieved.

The Department and the JHA have worked very  closely  on  the  development  of  the PPP and this in itself has been a positive step.

8

Whilst  the  JHA  leadership's commitment to a PPP is clear, the commitment  of  its  broader membership  and  other  businesses outside  its  membership  is  not  as clearly established.

 

9

The JHA vision for the role of the PPP appears to be heavily focussed on  the  advertising  aspect  of marketing.

The  Department  has  always  employed  a full range of marketing disciplines suited to  a  destination  and  all  of  these  are appropriate to a PPP structure.

10

Although  the  Economic Development Department state the requirement  for  a  Service  Level Agreement, there is no such draft available.

It would have been produced as a second phase once agreement to set up the entity had been agreed.

 

11

Alternatives  to  pursuing  a  PPP have been inadequately considered; attention has been focussed on the different types of PPP.

The Department does not agree with this finding. Extensive research was carried out into  possible  solutions  before concentrating on models of a PPP.

12

A full PPP is not the only option to provide  better  communication between  the  States  and  the industry;  the  Tourism  Marketing Panel  is  a  halfway'  partnership option  that  has  recently  been established to address this issue.

This is correct but the provision of better communication is not the only reason for creating a PPP.

The  Marketing  Panel  is  proving  very successful but of itself it will not bring all the benefits of a PPP.

13

There  is  a  contradiction  between the  JHA  and  the  Economic Development  Department regarding how many of the existing Jersey  Tourism  staff  it  is anticipated will work in the PPP.

The  proposal  paper  made  clear  that  the majority of staff would be seconded to the new organisation and would be required to perform similar duties within the PPP.

14

Issues  around  the  terms  and conditions  of  employment  of present  Jersey  Tourism  staff  who may  move  to  the  PPP  have  not been resolved.

If staff were to be seconded, the terms and conditions  would  remain  the  same.  The unresolved issue concerned the length of the secondment as without a time limit the arrangement would be regard as a transfer and  would  then  be  subject  to  different conditions.

15

Jersey  Tourism's  annual  net revenue expenditure between 2003 and 2009 shows a declining trend.

 

16

The section of the Jersey Tourism budget attributed to Research and Planning  is  not  ring-fenced  for Jersey Tourism, but is available for use in relation to all sections of the Economic  Development Department.

Whilst  no  section  of  the  budget  can  be regarded  as  guaranteed,  the  research element is regarded as essential and funds will continue to be allocated to ensure that industry  statistics  are  compiled  and published.

There are also sections of the general EDD budget that benefit Tourism.

17

The level of States grant funding is not guaranteed.

Correct.

 

18

The  Economic  Development Department is a mother ship'; its multi-sector  focus  has  contributed to  the  JHA  opinion  that  States attention  to  the  industry  since Ministerial  Government  was adopted in 2005 has been diluted.

While not disagreeing with the comments made,  the  counter-argument  is  that attention to Tourism has not been diluted but  rather  enhanced  due  to  the  synergy between tourism and other sectors. Jersey Enterprise can and does provide enormous opportunities to the tourism industry and, as previously mentioned, the Department takes a holistic approach to the economy rather that a rigid sectoral approach.

19

The falling Jersey Tourism budget demonstrates  a  questionable political  commitment  to  the industry.

See above.

20

The  JHA  is  relying  on  attracting additional  contributors  from  the retail sector to assist achieving the proposed  funding  levels  from industry.

Whist this might be a desirable objective, there is no evidence that the retail sector will be providing any significant funding for tourism activity.

21

It has not been established that the retail sector will be willing and/or able  to  contribute  to  industry funding for the PPP.

This would be a challenge for the PPP but evidence  from  elsewhere  suggests  that funding  from  other  sources  should  be available.

22

The  ability  of  the  industry  to achieve  its  proposed  levels  of funding  for  the  PPP  is  not guaranteed.

Correct.

23

There are concerns that set-up and administrative costs are prohibitive to the successful establishment of the PPP, and there would be less funds available for marketing.

Correct.

24

The case for the adoption of a full PPP has not been adequately made, with  uncertainty  surrounding  too many details.

The vision is clear, the pathway is clear, but of course there are risks involved and there is a degree of uncertainty with regard to public and private sector funding.

 

25

The proposed £10 million Tourism Development  Fund  budget  has never  materialised.  Only £2.2 million  has  been  made available  to  the  Fund  since  the £10 million  budget  was  agreed  in principle by the States in 2001.

Correct.

26

The  Minister  for  Economic Development  has  committed  to work  towards  addressing  the shortfall  in  the  Tourism Development Fund budget.

Correct.

Recommendations:

 

 

Recommendations

To

Accept/ Reject

Comments

Target date of action/ completion

1

The  Minister  for  Economic Development  and  Ministers  in general,  should  ensure  that demonstrably sufficient analysis is given  to  alternatives,  before resolving  to  pursue  a  particular model.

EDD/ CoM

Accept

Economic  Development explored a number of options for  a  new  model  and  also explored  a  number  of  other PPP type solutions.

Ongoing

2

The  Tourism  Marketing  Panel should be given time to establish itself, and its experience used to determine  whether  full  PPP proposals require re-assessment in the future.

EDD

Accept

The Tourism Marketing Panel has now met a number of times and  I  am  confident  that  they will  make  a  tangible contribution  to  future marketing plans.

December 2011

3

The  Minister  for  Economic Development should demonstrate political  commitment  to  the Tourism  industry  by  addressing the  declining  budget  and establishing  longer  term  funding guarantees  as  a  platform  for stability.

EDD

Accept in principle

I  am  fully  committed  to  the Tourism  Industry  and  I sincerely  hope  that  the  Panel does  not  doubt  my commitment in any way.

I will work with my officers to ensure that we spend every £ at our  disposal  in  the  very  best possible  way  but  I  cannot guarantee  that  the  level  of spending will increase.

Ongoing

4

The  Minister  for  Economic Development  should  continue  to work  towards  improved communication with the Tourism industry,  and  to  harness  the valuable  knowledge  and experience contained within it.

EDD

Accept

The  appointment  of  the Tourism Marketing Panel, the launch  of  Tourism  Weekly' and  other  initiatives  have improved  communication between  the  Department  and the  industry.  We  are  also  in more regular contact with the JHA  and  I  am  confident  that we  are  now  getting  the  best possible advice available. I do however  recognise  that  the industry, being as diverse as it is,  does  not  speak  with  one voice  and  we  will  therefore have  to  take,  at  times, decisions in the best interests of  all  rather  than  a  small minority.

Ongoing

Conclusion:

I would like to thank the Chairman and the Panel for tackling this complex issue and in doing so solicit the views of all stakeholders in arriving at their conclusions. This is a well researched and well written report and I agree with the final conclusion that –

"The current uncertain economic climate further compounds the prospect of successfully  establishing  a  Tourism  PPP,  and  in  light  of  these  issues,  to attempt to do so would be a leap of faith. There is, however, merit in pursuing the  recently  established  middle  way'  of  the  Tourism  Marketing  Panel, allowing it adequate time to establish itself and to develop its role, and using its experiences to determine whether full PPP proposals require re-assessment in the future."

I propose taking a set of simple "lines to take" as follows –

  • 2011, 12 and 13 are going to be very challenging as we strive to balance public finances through a combination of spending cuts, tax increases and economic growth. First amongst these equals is the requirement to reduce spending through the Comprehensive Spending Review.
  • As part of my Department's consideration of the Corporate Spending Review, I  have  critically  reviewed  the  case  for  establishing  the  PPP  and  I  have concluded,  in  consultation  with  the  JHA,  that  available  funds  MUST  be focussed on marketing activity and other tourism programme spend and NOT on the set-up costs of a PPP.
  • Therefore, I have decided that EDD will not move forward with the PPP proposal at this time. I am pleased that the Panel's findings accord with this view.
  • I would also like to thank the JHA for all their time and effort in delivering the PPP  proposal.  I  strongly  refute  the  Panel's  conclusion  that  there  is  a fundamental difference of opinion between EDD and the JHA – how could there be in a jointly drafted proposal?
  • The  Panel  has  identified  many  of  the  challenges  that  would  be  faced  in establishing the PPP.
  • The proposal was very clear in stating that delivering the PPP was not without challenge and risk, but was equally clear in its conclusion that, as a vehicle to deliver closer co-operation, a PPP represented a variable and well-evidenced solution that required detailed implementation.
  • As such, I do not accept the Panel's conclusion that the case for a PPP was not made.
  • However, in 2010 we live in very different times and I do accept the Panel's finding that "The current uncertain economic climate further compounds the prospect of successfully establishing a Tourism PPP".
  • I am pleased that the Panel considers the formation of the Tourism Marketing Panel as a positive development, and I am also pleased to say that the Panel is working and working well.
  • The Panel makes much comment on funding issues and the perceived lack of financial commitment to tourism from EDD. Whilst funding for any sector in the current environment cannot be guaranteed, the fact that the tourism sector represents about 40% of our total funding is a measure of the high level of commitment that genuinely exists.
  • The Panel makes reference to political commitment. My political commitment to tourism cannot be questioned. Indeed, in recent days I have concluded discussions with the Minister for Treasury and Resources to secure a further £500,000 to fund additional tourism marketing in 2010 from fiscal stimulus funds.