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Solid and Liquid Waste Charges for non-householders - Ministerial Response - 18 July 2017

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Review of User-Pays Charges for Non-households – Phase 1 Liquid Waste Response of the Minister for Infrastructure


Ministerial Response to: Review Title:

Scrutiny Panel: Introduction


S.R.7/2017

Review of User-Pays Charges for Non-households – Phase 1 Liquid Waste

Environment, Housing and Infrastructure


The Minister for Infrastructure welcomes the Environment, Housing and Infrastructure Scrutiny Panel report on Liquid Waste Charges for Non-households.

The Minister has responded to each finding and recommendation below, and provided additional comments where appropriate.

Findings

 

 

Para

Page

Findings

Comments

1

5.6

18

With the exception of the collection of solid waste, which is undertaken by the Parishes, solid and liquid waste services are currently almost wholly funded by the States of Jersey through direct taxation of Jersey's residents.

 Agreed.

2

6.5

20

The rationale for introducing user pays charges is, on the whole, well supported and consistent with experience in other jurisdictions. However, the argument that charging for liquid waste will ensure transparent and justifiable use of public resources is weakened by the fact that the charges will be used primarily to fund growth in States expenditure rather than ring-fenced to improve waste services.

Jersey's Public Finance Law does not allow hypothecation  of  income  e.g.  cannot directly say "that this income funds that." In order  to  achieve  an  element  of  ring- fencing' of the income raised by the new user pays charges DfI is proposing to move towards  becoming  a  States  Trading Operation  from  the  1  January  2020  as outlined in the report.

In the interim period, it is suggested that consideration may also be given to allowing an automatic carry forward of surpluses in the Waste operation to the following year in order to protect, to some extent, the risk associated with income peaks and troughs prior  to  trading  operation  status  being approved by the States (as currently agreed with Jersey Markets).

(P38/2017 pg 32 9.1 Trading Operation)

 

3

6.9

20

The rationale for the immediate introduction of the charges to address either acute financial issues or to finance the new Sewage Treatment Works is unclear.

Disagree. The MTFP Addition as well as the Liquid  Waste  Non-householder  user  pays report  clearly  states  that  the  Non- householder  waste  charge  is  part  of  a number of measures to balance the budget over the MTFP. Additional income received by the States in 2016 is largely related to the Separately Constituted Funds such as the Social  Security  Reserve  and  the  Strategic Reserve and is not available for distribution. Cash limits for departments were agreed in the MTFP Addition 2017-2019 and included the reprioritisation of budget from DfI to other States Strategic Priorities.

4

6.15

21

Charging for the cost of provision of liquid waste services is widespread elsewhere.

 Agreed.

5

6.16

21

Charging for the cost of treating liquid waste is in line with the polluter pays principle, a fundamental tenet that underpins environmental policy in many jurisdictions across the world.

 Agreed. It is also a requirement of Article 9 of the Water Framework Directive, adopted by the States as part of the Waste Water Strategy  in  2014  (P39/2014  (a)(i)  and Eunomia Report para 17).

6

6.17

21

The majority of those who contacted the Panel regarding the proposals were not opposed to the principle of user pays charges but rather expressed concerns surrounding their implementation.

Agreed.

7

6.24

23

Under the present zero/ten tax regime certain businesses (or their owners) pay no income tax in relation to such businesses.

Disagree.

Corporate tax rates in Jersey are:

10%  for  financial  services  companies (irrespective of who owns them)

20% for utility companies (irrespective of who owns them)

20% is also paid on any corporate profits arising from the renting or developing of property located in the Island (irrespective of who owns the company)

0% for other sectors (irrespective of who owns them).

However,  when  a  company  distributes profits to its owners those individuals pay

 

 

 

 

 

income tax on these payments. A Jersey- based owner pays personal income tax in Jersey on distributed profits just like they would on any other income. If the owner lives  elsewhere  they  will  pay  tax  on  the payments they receive in accordance with the tax rules in the jurisdiction where they live.

8

6.26

23

The exclusion of domestic customers from waste charges, whilst not widespread, is not inconsistent with approaches adopted in other countries.

 Agreed. DfI is only aware of Ireland, in Western  Europe,  that  excludes  domestic customers. Initially, domestic customers in Ireland were charged for wastewater but this  charge  was  subsequently  withdrawn following public dissatisfaction.

9

7.8

25

Jersey's charging principles, when combined with the objectives of the Strategic Outline Case, are similar to those in the UK and Ireland.

 Agreed.

10

7.9

25

Good practice in the UK and Ireland suggest that a formal document, combining all of the principles, is consulted upon and then adopted before progressing to the design of a charging scheme. This has not occurred in Jersey.

The  timescales  for  consultation  as suggested by the Panel would have need to occur  prior  to  the  lodging  of  the  MTFP Addition.

F  able  to  formally  consult  on  charging principles  before  designing  a  charging Scheme. However, the charging principals are based on best practice and the Panel's report confirms that the proposed charging principles are similar to those used in the UK and Ireland.

11

7.15

27

The definition provided by DFI is not adequate for identifying legal entities that might be classified as a non-householder and, as a result, may compromise the delivery of a robust charging mechanism.

The Panel has suggested that a definition of "non-household  customers"  should  be inserted  in  Article  4.  However,  the  legal advice that the Department has received – a copy of which has been provided to the Panel   is  that  this  is  not  necessary. Basically, this is because of the safeguards that we already have in place –

 Firstly, the Senator Syvret Proposition – P63/2003 – means that before any new charges  can  be  introduced  then  they will have to be approved in principle by the  States.  The  liquid  waste  charges that we are now proposing to introduce were of course approved in that way for non-householders  only  by  the  States last September.

 

 

 

 

 

  • Secondly,  the  Minister  for Infrastructure  has  lodged  a  second Report and Proposition in connection with the debate, which if approved by the  States  will  specifically  mean  that any  proposals  that  we  may  have  to introduce new household liquid waste charges will need to be brought to the States for approval.
  • Thirdly, the Minster for Infrastructure has  stated  that  "if  the  Assembly approves  my  Appointed  Day  Act Proposition,  then  I  will  subsequently have  to  set  out  the  charges  that  I currently propose to introduce into a Ministerial Order, which I am hoping to do early next year. As Members will be aware a Ministerial Order is subject to annulment  by  the  States  if  they  are dissatisfied with it."

12

7.20

27

Whilst the use of exemptions might be logical and valid, the method by which they have been announced risks losing customers' confidence in their utilisation. If they are not perceived to be transparent then the overall fairness of the charges might be questioned.

DfI does feel that the exemptions are valid. It  clearly  sets  out  in  its  report  who  the customers  are  and  which  entities  will  be exempt  from  the  charge,  as  summarised below:

Customers

Customers  are  all  non-household  entities who use liquid waste service provided by DfI. These include:

  • businesses
  • States departments
  • community facilities
  • charities
  • waste delivered to DfI involving a third party commercial transaction
  • events

Entities to which the charges do not apply

The following customers will not be subject to user-pays liquid waste charge:

 

 

 

 

 

  • household customers other than pre- existing  tanker  service  charges  and drainage search fees;
  • share-transfer  companies  for household properties;
  • residential  care-homes  that  provide accommodation  only  to  persons  with no  other  permanent  address  or  are unable  to  live  at  their  permanent address;
  • tenants of residential property owned and operated by a landlord; and
  • when a multiple-occupancy commercial premise is supplied by a shared water supply,  the  liquid  waste  charge  will apply to the owner / operator of the premises.

(P38/2017 pg 16 5.Customers)

13

7.24

28

No distinction is currently made by Jersey Water between its billing rates of household and non-household entities. As a result, there is a risk of misclassification when relying on its data.

In order to have an accurate database DfI has had to reconcile a number of different databases and has not just relied on the Jersey  Water  database  as  the  Scrutiny report  implies.   DfI  is  confident  of  the accuracy  of  this  database  and  will undertake further validation if the user pays charge is approved.

14

7.29

29

The number of small businesses operating from residential premises is currently unknown. Without a robust understanding of the number of entities that may be subject to the proposed charge, the fairness of the charge could be called into question.

 As stated in the response to 13 above, DfI is  confident  that  the  non-householder database that it has developed has captured 99% + of the non-householders operating from residential properties.

15

7.30

29

The apportionment of the liquid waste usage for non-household entities operating from residential premises may be difficult to validate and will require goodwill and co-operation from bill payers.

Disagree  -  this  information  can  be reconciled  and  validated  with  the  Parish Rates Data / Jersey Water Data. In addition, DfI will be undertaking compliance reviews and  analysing  data  to  provide  further assurance that the data provided by the bill payers is reasonable.

 

16

7.34

30

It is not clear as to whether Airbnb type businesses would be charged for liquid waste under the proposed charging mechanisms. The Control of Housing and Work Legislation does not currently recognise this type of activity as a business'.

 DfI  has  made  it  clear  that  non- householders  operating  from  residential properties such as Airbnb will receive an allowance  to  account  for  household consumption  based  on  Jersey  Water's quarterly assessed water allowance and will pay a waste water charge on any metered water they use in excess of this allowance.

17

7.40

31

Approximately 60 non-household customers will require an assessment or audit to be undertaken by DFI of their water usage. Until such time that this is completed, those customers will be unable to estimate their charge and, therefore, prepare for its introduction.

There are approximately 60 Trade Effluent Discharge Consent holders who will face a higher  standing  charge.   Most  of  these customers will pay the standard volumetric rate and return to sewer %, only those with unusual  effluent  discharges  will  require assessment.

For  the  small  percentage  of  non- householder  customers  who  are  not  on mains water DfI will conduct a water audit or make an assessment of usage on which to base a fair charge at the earliest possible date.

18

7.51

34

The application of the principles used for calculating the costs associated with non-householder liquid waste lacks transparency and the estimates used by DFI could be significantly incorrect. As a result, it is difficult to ensure that the proposed liquid waste charges are cost reflective.

The forecasts of future revenue and capital requirements  are  based  on  current operating and forecast capital expenditure, taking  into  account  expected  efficiencies and  maintenance  requirements  following the commissioning of the new STW. The States allocate capital expenditure budgets annually and whilst long-term forecasts are made, it is possible that these requirements will  vary over the course  of the  forecast period.

 

19

7.53

34

The Panel fully endorses Eunomia's findings in regards to cost recovery. These are as follows:

- The original approach to the assessment of relevant costs in the February 2016 SOC (Strategic Outline Case) appears comprehensive and soundly based. However, this approach has not been used in the financial model lodged with the States in May 2017.

- Average charges to businesses are now assumed to be 14% higher than when original engagement and consultation took place, even though the proportion of costs to be recovered from non- household entities has dropped from 48% to 22%.

- The annual cost to be recovered has risen by £2m compared to models used in the SOC. The methodology to reach these new costs is not based on a DCF (Discounted Cash Flow) approach and contains capital expenditures that may not reflect the long- term cost of running the liquid waste service for household entities.

- The divergence in the financial modelling approach from the assumptions used in the SOC compared with the modelling lodged with the States does not appear to have been addressed in a communication and engagement process with stakeholders.

- There is a risk that the amount of costs recovered

The Strategic Outline Case (SOC) model was not issued publically, but was given to the Scrutiny Panel in advance of the 2016 MTFP (February  2016)  to  inform  them  of  the proposals in respect of waste charges. It is not  unusual  for  figures  and  models  to change during the process of moving from SOC  to  Full  Business  Case  (FBC)  / Implementation.

The original models used pre- and post-SOC were  extremely  complex  and  difficult  to summarise in the report and proposition. Key  statistics  from  the  stakeholder engagement were based on these original models  and  carried  over  to  the  revised model  used  in  the  R&P  (total  costs  of service,  volumetric  and  standing  charge costs) and the financial data reviewed for accuracy.

The original SOC model included domestic charging  and  it  was  expected  that businesses would cross-subsidise domestic customers by around £2.5m per annum.

Average charges to businesses are actually 34% lower than originally estimated in the SOC model (SOC : £1,728) as £3.85 million ÷ 3,400 customers = £1,132. The figure of £1,980  on  page  28  of  the  R&P  excludes small  businesses  which  are  mentioned separately. The original model did not set a volumetric charge but, if recalculated now to  include  the  cross  subsidy  to  domestic customers,  would  now  result  in  a volumetric charge of around £3.80/m³ - an increase in charges to business of over 65%.

The reason why businesses were paying a greater proportion of costs in the SOC is because they were being asked to subsidise domestic  customers.   There  is  no expectation of this is the model now being used.

The original SOC model's figures have been reviewed  and  updated  for  current assumptions. The original SOC model did not  include  the  costs  of  the  new  STW construction  at  Bellozanne,  for  example.

 

 

 

 

are either significantly below or above the actual relevant amount of costs. If charges induce significant behavioural changes from a small number of large users, then there could be volatility in future liquid waste charges for other users. Over-recovery would run contrary to the States Assembly guidance on the application of user charges.

Discounted Cash Flow (DCF) was originally used,  but  as  inflation  and  price  increase assumptions  were  the  same,  it  added additional complexity for no gain.

The  communication  and  engagement process has always used the figures from the updated models. The SOC was used to inform  the  Council  of  Ministers  about options  to  be  considered  and  had  27 variations  depending  on  the  operational business  model,  levels  of  cross-subsidy, capital and revenue assumptions etc.

The model uses the best assumptions on operating  and  capital  costs,  operating revenues,  efficiencies  and  water  usage available  at  the  time  of  preparation. Changes in the future such as the move to a trading  operation,  changes  in  the  capital allocation  in  the  annual  budget  process, increases or reductions in costs that cannot be forecast, etc can always impact on the costs that can be recovered from users and the actual costs incurred. It is believed that any volatility in liquid waste cost recovery will  be  minimal  and  it  is  expected  that charge increases can be contained within the annual RPI / 2.5% expected increases.

20

7.60

36

The proposed volumetric charge of £2.27/m3 appears fair in comparison to other jurisdictions when consideration is also given to the types of liquid service provided.

 Agreed.

21

8.9

39

The hospitality industry will be the sector impacted the most by the proposed liquid waste charge.

DfI has recently announced that in order to provide  support  to  businesses,  and  in particular the hospitality sector, it intends to  phase  in  the  proposed  liquid  waste charge at an initial one-year discounted rate of 50% of the proposed charge of £2.27/m³.

It  is  acknowledged  that  industry  sectors such  as  hospitality  which  consume  large volumes of water as part of their operation (particularly the hotel sector) are likely to be impacted most by the proposed charges.

 

 

 

 

 

However, it is to be remembered that they also contribute a significant additional load to the STW which has to be designed to cater  for  the  additional  summer  demand presented  by  around  10,000  hotel  beds being occupied.

In 2015, 717,600 visitors were recorded by Visit  Jersey.   The  proposed  charges  are expected to bring around 32% of the total of  £3.85m  (around  £1.2m)  from  the hospitality sector (hotels, restaurants, bars, cafes, etc) so this represents an average of around  £1.70  per  visitor  (a  higher  end estimate as it does not account for the fact that  Islanders  will  also  spend  money  in these establishments). In 2015, Visit Jersey recorded  1.7m  bed  nights  sold  which equates to around 70p per bed night sold, although  the  figure  for  most  hotel establishments will be lower in practice as the hospitality sector includes restaurants and bars.

Visit Jersey estimate that the average visitor stays for 4.2 nights and spends £338 on- Island. The charges would therefore add around £1.50-£3.00 (or 0.4% - 0.9%) to the average  visitor's  spend,  assuming  that establishments choose to pass on the costs in full in their room rates.

DfI has now proposed to reduce the charges in the first year of introduction, the above figures  would  reduce  to  75p-£1.50  per visitor, or 0.2%-0.4% of the average spend.

22

8.18

41

For a small number of trade effluent customers their liquid waste charge will amount to considerably more than £50,000 per annum. Furthermore, based on the Mogden Formula used in England and Wales, the annual liquid waste bill for one customer could amount to approximately £200,000.

Current data suggests that there are only two trade effluent customers that will pay in excess of £50,000 per annum.

23

8.20

41

The Distributional Analysis provides some limited examples of potential impacts on individual businesses, but does not paint a

The Distributional Analysis sets out clearly that  it  considers  how  the  liquid  waste charge  might  ultimately  impact  on households  and  individuals  at  different

 

 

 

 

fuller picture of the potential impacts across the sectors and potentially across different sizes and types of businesses.

points of the income distribution. It was not intended for it to consider the impact on individual businesses.

The  Scrutiny  Panel's  Economic  Advisors, London Economics Limited, as well as the States of Jersey Economics Unit have both stated that the small size of revenue raised by the liquid waste charge compared to the size  of  the  Jersey  Economy  suggest  that there will not be a significant overall impact.

24

8.21

41

The lack of supporting information about the illustrative examples, used within the Distributional Analysis, makes it difficult for stakeholders to understand how the examples are relevant to their own interests.

The  illustrative  examples  in  the Distributional  Analysis  were  purely presented  as  background  information  to the  analysis  looking  at  the  impact  on households at different income levels. They were  not  intended  to  be  information  for stakeholders about their own interests.

The  majority  of  stakeholders  can  easily calculate their waste charge and the report sets out easy examples of how to do this. The non-householder waste water charge will be approximately 84% of their water bill in £'s as a rough estimate.

25

8.28

43

The cost of the charge to the end user of the service, if passed on in full, will vary considerably between different businesses.

 Agreed.

26

8.29

43

It is highly likely that a medium sized hotel would have to charge in excess of 37p per room per night, this being the amount estimated by the Department for Infrastructure, if it were to decide to pass the charges on in full to the public.

DfI has estimated that the sector average will be around 37p per night.

Visit Jersey estimate that the average visitor stays for 4.2 nights and spends £338 on- Island. The charges would therefore add around £1.50-£3.00 (or 0.4% - 0.9%) to the average  visitor's  spend,  assuming  that establishments choose to pass on the costs in full in their room rates.

As  DfI  has  now  proposed  to  reduce  the charges in the first year of introduction, the above figures would reduce to 75p-£1.50 per  visitor,  or  0.2%-0.4%  of  the  average spend.

All  establishments  will  be  encouraged  to minimise water usage in order to reduce the costs to their business associated with the

 

 

 

 

 

liquid  waste  charge.  In  those establishments with significant water usage with  opportunities  to  reduce  return  to sewer (for example grey water re-use) then the return on investment will be more cost effective, especially  as  the  saving  will  be both on mains water consumption and the liquid waste charge.

Non-householders will need to evaluate the costs of some of these measures and the likely cost savings that could be expected. In many instances, the charge will become an "overhead" of running the establishment in the same way that other utilities such as electricity,  heating  costs  and  water  are currently,  with  small  efficiency  measures over time gradually reducing the impact of charging  (such  as  the  impact  low  energy lighting has had on electricity usage).

27

8.38

45

It has been suggested, that as a result of the proposed charges, Jersey will struggle to be competitive as a tourist destination, countless jobs will be put at risk and Jersey's further potential will be extinguished.

Most  countries  already  charge  for  liquid waste disposal services and have done so for many years. Phasing in the charges in Jersey will allow the industry some time to adjust, make water efficiency savings and allow additional time for consideration of the impact of the full charge and its possible effect on prices.

The Panel has provided no evidence that this will be the case and simply restated the assertions  of  different  stakeholders.  It  is difficult to imagine that this charge alone (which  is  not  out  of  line  with  charges elsewhere)  could  make  Jersey uncompetitive as a tourist destination.

28

8.39

45

There is a concern among those who operate within the hospitality and tourism sector that the new charges could hinder any further improvements in visitor numbers.

The Scrutiny Panel's Economic Advisors as well as the States of Jersey Economics Unit have  both  stated  that  the  small  size  of revenue raised by the liquid waste charge compared to the size of the Jersey Economy suggest that there will not be a significant overall impact.

No evidence has been provided to support this assertion about the potential material impact on visitor numbers.

 

29

8.40

45

It is difficult to judge the nature of the potential impacts on tourists or the tourism industry without a much more detailed and lengthy analysis of the sector, its cost structures and the nature of demand.

The   Scrutiny  Panel's  Economic  Advisors suggests  that  further  detailed  analysis would  provide  little  additional  benefit compared  to  the  cost  of  providing  such information:  Conclusion  13  "there  is potential for more detailed analysis of the impact of the  charge on households  and tourists but given the uncertainties inherent in  this  type  of  analysis,  the  additional returns from this are unlikely to justify the additional costs" and "there is potential for more detailed analysis of the charge on the aggregate  Jersey  economy   though  this would not really be expected as part of a distributional analysis".

The  Panel  is  not  clear  as  to  what  work should be undertaken and how it will be able  to  determine  the  nature  of  the potential impacts on tourists and tourism. Ultimately,  this  will  be  down  to  how businesses respond to the charge and this will remain uncertain however much work is done. Significantly more time and money could be spent doing additional analysis but the Panel are not clear as to the benefits this analysis would provide or how it would clear up the uncertainties.

30

8.42

45

The aggregate impact of the proposed charge on Jersey's wider economy is small. Any impact on the overall economy would be the result of a shift in responsibility for paying the costs of dealing with non-household liquid waste.

 Agreed.

31

8.49

47

It is unclear as to the extent to which the Department for infrastructure or the Council of Ministers considered alternative approaches for raising the shortfall in revenue prior to the MTFP Addition's approval in 2016.

DfI  as  well  as  the  Council  of  Ministers considered  a  number  of  income  raising measures as well as departmental savings measures to address the shortfall in raising revenue.

For  DfI,  the  most  significant  barrier  to changing behaviour in regard to waste in Jersey is the absence of fiscal measures that apply a level of cost to behaviours that are to be discouraged while promoting other preferable waste management behaviour.

 

 

 

 

 

This  charging  mechanism  proposed encourages a sense of ownership for waste producers  and  enable  them  to  take responsibility for the amount of water they use. This follows best practice elsewhere.

There are also a number of problems with the  current  approach  to  financing  waste services. Funding through centralised taxes can be grossly unfair to the majority of tax payers.   There  are  many  cross-subsidies with a lack of transparency. For example, householders are subsiding businesses that are not paying, either directly or indirectly, for the safe disposal and treatment of their liquid  waste.   As  tourists,  visitors  and travellers  have  their  waste  disposed  of through  businesses,  they  too  are  being subsidised  by  Jersey  taxpayers. Non- household users paying for the service they receive is a much fairer system.

32

8.60

49

At the time of the MTFP Addition, the Infrastructure Minister assured the Panel that a full consultation would be undertaken on the details once it had received approval for the in principle decision in the States.

The consultation was not inadequate  - it covered  the  areas  that  were  open  for discussion. The Scrutiny advisers have not acknowledged  the  limitations  that  came with an in principle decision having already been made and therefore leaving us very little  to  truly  consult  on.  That  said  we engaged with a cross section of potential customers and representative bodies and we did make changes to our proposals as a result of that engagement.

33

8.61

50

The type and extent of consultation actually carried out is not consistent with normal practice and the spirit of the Consultation Code of Practice appears to have been breached. The impact of these should not be understated. Without stakeholder support or acceptance of the charge there is a real danger that its effectiveness might be compromised.

Prior to the MTFP Debate Q4 2015 focus groups  were  held  independently  (using 4Insight)  with  members  of  the  public, consumer  groups,  charities,  business customers and their representatives.

The  consultation  concentrated  on  the understanding the perceptions of the levels of service provided by the DfI; the options and priorities for change; and how the DfI should  be  organised  and  funded  in  the future.  The  engagement  activities  sought views  on  the  introduction  of  user  pays charges.  In  total  twenty members  of  the public;  various  Parishes;  nineteen businesses and the Chamber of Commerce attended the focus groups. The conclusions

 

 

 

 

 

for the stakeholder engagement regarding charging options was:

  • The  general  consensus  is  that  waste services should not be free for all users, and that everyone should pay for waste services on a user basis, even if it is just a little;
  • The current arrangements where some do not pay anything or enough to cover the costs of the service is seen as unfair;
  • There was recognition that there should be  incentives  to  reduce  waste  and increase recycling;
  • There  was  recognition  that  funding through  taxation  does  not  provide incentives to reduce waste and increase recycling as compared to some form of user payments;
  • Charging is only acceptable if services are run efficiently;
  • Charges should be fair with protection for those that are less well off;
  • Monies raised through charging should be  ring-fenced  and  not  diverted  to other services;
  • Overall, the initial view was that some charging  for  commercial customers  is appropriate;
  • Stakeholders very helpfully provided a number of practical issues to consider in implementing any commercial charges;
  • Stakeholders  generally  consider  the fairest  way  to  introduce  wastewater charging is through water bills so that there is clear linkage to water usage; and

DfI has undertaken extensive engagements over the past 18 months as highlighted in the information sent to all States Members.

34

9.12

53

The Department for Infrastructure does not envisage that the proposed liquid waste charge will

Partly agreed. Many businesses have already made water efficiency savings following Jersey Water's roll-out of

 

 

 

 

have a significant impact on the volume of water consumed by non-householders.

metering. Grey water re-use, sustainable urban drainage schemes and other recycling options become more viable as pay-back periods for the initial investment reduce.

35

9.16

54

In order for non-householders to change their behaviour in response to the liquid waste charges, there needs to be certainty and understanding of the charging mechanism.

 Agreed.

36

9.20

54

The Panel was advised by the Infrastructure Department that any reduction in revenue as a result of environmental behaviours will be recovered from a resulting reduction in running and operating costs of the Sewage Treatment Works. The Panel questions whether the Department takes account of the fixed costs.

Any  reduction  in  revenue  as  a  result  of environmental  benefits  will  be  partially recovered from the Liquid Waste Services operational  budget  as  well  as  from  DfI's cash limit.

37

9.21

55

The Minister for Infrastructure cannot increase the liquid waste charge above 2.5% per annum unless he first obtains approval from the Minister for Treasury and Resources.

 Agreed.

38

9.26

56

Whilst the Department for Infrastructure will not be offering any financial incentives to nonhouseholds to help improve their water efficiency, it will be providing free advice and expertise to help them identify where they have opportunities to mitigate the liquid waste charges.

 Agreed.

39

9.31

56

There are alternative ways in which the proposed charges could be used to encourage and incentivise improved environmental behaviours. One option is a brokerage system, which could help to reduce levels of nitrogen in Jersey's water.

The  biggest  incentive  to  improve environmental behaviour will be from the introduction  of  liquid  waste  user-pays charges  for  all  Sectors  of  the  Economy within Jersey.

In the future, following the introduction of these user pays charges, the Departments will review the impact that these charges have  had  on  the  environment  and  if required may explore additional options for incentivising  improved  environmental behaviour.

 

40

9.32

57

The Department for the Environment has not been involved in discussions regarding the proposed liquid waste charging mechanism and how it could be designed to optimise environmental outcomes.

As above.

41

10. 12

60

Whilst the Minister for Infrastructure's decision to phase in the proposed liquid waste charges acknowledges the potential impact on non- householders, it does not address the main concerns raised during the Panel's review.

The  stakeholders  have  generally  been supportive  around  the  need  to  change environmental  behaviours  through  the introduction of charges but have requested that  the  non-householder  charges  be delayed so they would have more time to plan for how they can try to reduce their water consumption and their waste water output. I and the Council of Ministers have listened  to  their  concerns  and  have proposed to phase in the charge in 2018, by charging 50% of the proposed cost prior to the full charge being introduced in 2019.

42

10. 19

61

An amendment to the Drainage (Jersey) Law 2005 is required in order to allow data sharing for both non-household metered water use from Jersey Water and for borehole data from the Department for the Environment. There is a possibility that this requirement could jeopardise the timetable for the introduction of the proposed charge.

DfI will need to rely on water consumption data from Jersey Water as well as water abstraction  data  from  the  Minister  of Environment  for  the  purposes  of determining the appropriate charges under Article 4. DFI has consulted with the Data Protection Commissioner on this point, who has advised that this will indeed need to be resolved.  DFI  has  therefore  taken  the decision - subject to the approval of the Assembly  to  the  Appointed  Day  Act Proposition - to bring forward a short Bill to amend Article 4 for this purpose.

43

10. 24

62

There is a significant risk that billing data, for a substantial number of customers, will not be available in time for the proposed launch of bills in 2018. To ensure fairness, it is imperative that all customers receive their first bill at the same time.

 Agreed.

44

10. 29

63

It has not been possible to assess whether the appeals system is adequate as the details of the process are yet to be finalised.

DfI  does  not  consider  this  to  be  either necessary  or  appropriate.   In  the  first instance, customers who have a concern in relation to their assessments will be able to talk to our Billing Section and if necessary to have  it  referred  up  to  the  Director  of

 

 

 

 

 

Finance  or  of  course  to  the  Minister personally. In those rare cases where that does  not  resolve  the  problem,  then customers will have recourse to the Courts for resolution of their dispute in the normal way. This is no different from charges levied by any of our other Utilities such as Jersey Water or Jersey Electricity.

45

10. 33

64

It is imperative that the details of the liquid waste charges are well communicated to all non- householders, to allow them to take the necessary steps to help reduce their water consumption.

 Agreed.

Recommendations

 

No

Para

Page

Recommendations

Accept/ Reject

Comments

1

7. 16

27

The Minister for Infrastructure must ensure that the term "non-household" is defined in primary legislation before Article 4 of the Drainage (Jersey) Law 2005 is able to come into effect.

Reject

The Panel has suggested that a definition of "non household customers" should be inserted in Article 4. However, the legal advice that the Department has received – a copy of which has been provided to the Panel – is that this is not necessary.  Basically,  this  is  because  of  the safeguards that we already have in place –

  • Firstly,  the  Senator  Syvret  Proposition  – P63/2003 means that before any new charges can be introduced then they will have to be approved in principle by the States. The liquid waste charges that we are now proposing to introduce were of course  approved  in  that  way  for  non- householders  only  by  the  States  last September.
  • Secondly,  the  Minister  for  Infrastructure has  lodged  a  second  Report  and Proposition in connection with the debate, which  if  approved  by  the  States  will specifically mean that any proposals that we may have to introduce new household liquid  waste  charges  will  need  to  be brought to the States for approval.
  • Thirdly, the Minster for Infrastructure has stated that "if the Assembly approves my Appointed Day Act Proposition, then I will subsequently have to set out the charges that I currently propose to introduce into a Ministerial Order, which I am hoping to do early next year. As Members will be aware a Ministerial Order is subject to annulment by the States if they are dissatisfied with it."

2

7. 21

27

The Minister for Infrastructure must ensure that exemptions to the term "non- household" are included in primary legislation, and the basis for their selection are made publically available, before Article

Reject

In relation to the question of exemptions DfI has made it quite clear that all Householders - which  is  extended  to  include  all  Residential Homes and other places where people live – will be totally exempt from these new charges. DfI will continue with pre-existing household charges such as for the empting of tight tanks. DfI will also make it clear within the Ministerial Order  precisely  who  is  exempt  from  the charges.

 

 

 

 

4 of the Drainage (Jersey) Law 2005 is able to come into effect.

 

 

3

7. 25

28

The Minister for Infrastructure must undertake necessary steps to ensure that an accurate database of non-household customers is in place before the proposed charges are levied.

Accept

Agreed.

In order to have an accurate database DfI has had  to  reconcile  a  number  of  different databases and has not just relied on the Jersey Water database as the Scrutiny report implies. DfI is confident of the accuracy of this database and will undertake further validation if the user pays charge is approved.

4

7. 31

29

The Minister for Infrastructure must develop alternative methods for identifying the allocation of charges for businesses operating from residential properties.

Reject

The proposed mechanism is fair and is based on  figures  used  by  Jersey  Water  to  assess customer's usage who cannot be provided with a metered connection.

5

7. 54

34

The Minister for Infrastructure must revisit the calculation of non-household costs to ensure that they are calculated in a transparent manner that is in alignment with best practice.

Reject

The data used in the models is the current best estimates  of  capital  and  revenue  costs. Discounted Cash Flow has not been used as the inflation assumptions and increases in States charges would result in a net nil difference, but would add significant complexity.

6

8. 22

41

The Minister for Infrastructure must commission the Economics Unit to undertake a more detailed analysis of the impact of the liquid waste charges on non- householders which shows the potential range of charges in each sector and how the charges vary by size and type of non- household.

Reject

The Panel have not explained what such work should  entail,  why  it  is  justified  and  what decision  the  analysis  will  help  inform.   The range  of  charges  is  determined  by  water use/waste generation as it is intended. It would risk delay and additional costs without a clear indication of the benefits of such work.

7

8. 50

47

The Minister for Infrastructure must consider a wider range of charging schemes that can deliver similar

Reject

The Panel themselves suggested that a simple easy to understand model is necessary that is easily understood by customers. This is what is being proposed. Introducing additional ways of charging for liquid waste will only make the

 

 

 

 

outcomes to the proposed liquid waste charges. This should include more innovative approaches to managing liquid wastes on the Island that deliver improved environmental outcomes.

 

system more complex, difficult to understand and  moves  away  from  the  principles  of "polluter pays" and "user pays".

8

8. 62

50

The Minister for Infrastructure must delay the introduction of the proposed charges to enable an open consultation to take place. The consultation should include discussion of the charging principles and genuine options as to how the charge might be deployed. The consultation should also be supported by suitable outreach events.

Reject

The  consultation  was  not  inadequate  it covered  the  areas  that  were  open  for discussion.

The Scrutiny advisers have not acknowledged the limitations that came with an in principle decision  having  already  been  made  and therefore leaving us very little to truly consult on. The in principle decision as part of the MTFP debate:

  • Who the charge should be applied to - the non-householder
  • How  much  income  we  needed  to generate - £3.85m the cost of liquid waste  services  provided  to  the  non- householder
  • The type of charge it would be – user pays
  • When it would be introduced – 2018

DfI had to work within these parameters, they were not areas for consultation, DfI had no power to change them.

DFI actually only had one variable to work with which waste to determine how the charge was defined  ie  standing  charge  and  volumetric charge and the rate for these based on the numbers of customers

That said we engaged with a cross section of potential customers and representative bodies and we did make a change to our proposals as a result of that engagement.

9

9. 33

57

The Minister for Infrastructure must work closely with the

Partially accept

The  biggest  incentive  to  improve environmental  behaviour  will  be  from  the

 

 

 

 

Minister for the Environment to explore the possible options available for incentivising improved environmental behaviour. The Minister for Infrastructure must report back to the States Assembly before the end of March 2018.

 

introduction of liquid waste user-pays charges for all sectors of the economy within Jersey.

Following the introduction of these user pays charges, the two Departments will review the impact  that  these  charges  have  had  on  the environment  and  if  required  may  explore additional options for incentivising improved environmental behaviour.

10

10. 13

60

The Minister for Infrastructure must delay the introduction of the proposed liquid waste charges until such time as the recommendations within the Panel's report have been thoroughly considered and addressed.

Reject

DfI does not believe that it is either necessary, or  desirable,  to  delay  introduction  of  the proposed liquid waste charges.

11

10. 30

63

The debate on the proposed liquid waste charges should not progress until the States Assembly has considered, and approved, the appeals process for non- householders.

Reject

DfI  does  not  consider  this  to  be  either necessary or appropriate. In the first instance, customers who have a concern in relation to their assessments will be able to talk to our Billing  Section  and  if  necessary  to  have  it referred up to the Director of Finance or of course to the Minister personally. In those rare cases where that does not resolve the problem, then  customers  will  have  recourse  to  the Courts for resolution of their dispute in the normal way. This is no different from charges levied  by  any  of  our  other  Utilities  such  as Jersey Water or Jersey Electricity.

12

10. 34

64

The Minister for Infrastructure must establish a comprehensive communication programme to ensure that non-householders are fully up to speed about the proposed charges and are supported to improve their waste management.

Accept

DfI has communicated with stakeholders over the last 18 months and will continue to do so. Shown  below  is  part  of  our  future communication plan;

  • information will be forwarded to all Non- householders  explaining  how  the  charge will impact on them;
  • site visits to non- standard customers;
  • website,  handbooks  and  leaflets  will  be made available to all customers;

 

 

 

 

 

 

  • waste  audits  will  be  available  to  Non- householders and funded by DfI; and
  • a  Customer  Services  Team  will  be established  to  deal  with  any  customers queries.

Conclusion:

We thank the Panel for undertaking this review and for the above findings and recommendations. We are pleased to see that the Panel recognised the following:

  • the rationale for introducing user pays charges is, on the whole, well supported and consistent with experience in other jurisdictions;
  • charging for the cost of provision of liquid waste services is widespread and is in line with the polluter pays principal, a fundamental tenet that underpins environmental policy in many jurisdictions across the world; and
  • the scale of the charge is not likely to have a significant impact on the economy as a whole.

The  concerns  raised  by  the  Panel  are  addressed  in  the  comments  to  the  findings  and recommendations in the table above and accordingly we do not believe that it is necessarily to defer debate of P.38/2017 as recommended by the Panel.