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Review of States Annual Report and Accounts 2020 (P.A.C.1/2021): Executive Response (P.A.C.1/2021 Res.) – Comments of the Public Accounts Committee

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STATES OF JERSEY

REVIEW OF STATES ANNUAL REPORT AND ACCOUNTS 2020 (P.A.C.1/2021): EXECUTIVE RESPONSE (P.A.C.1/2021 RES.) – COMMENTS OF THE PUBLIC ACCOUNTS COMMITTEE

Presented to the States on 21st October 2021 by the Public Accounts Committee

STATES GREFFE

2021  P.A.C.1 Res.Com

FOREWORD

In  accordance  with  paragraphs  64–66  of  P.56/2018,  the  Code  of  Practice for Engagement between Scrutiny Panels and the Public Accounts Committee' and the Executive' (February 2018), the Public Accounts Committee presents its comments on the Executive Response to its Review of the States Annual Report and Accounts 2020.

Comments

  1. The Public Accounts Committee (PAC) seeks to ensure that the expenditure of  public  finances  is  undertaken  efficiently,  effectively  and  economically, delivering value for money for the people of Jersey. The States Annual Report contains a breakdown of the activities and initiatives carried out by the different elements  of  the  States  of  Jersey,  including Government departments, non- Ministerial departments, funds, and subsidiary companies. The Annual Report provides information on how the States of Jersey has performed over the course of the year in the context of its objectives (the Performance Report') and on how the States is governed (the Accountability Report'). The Annual Accounts provide information on the financial performance of the States of Jersey covering both assets and liabilities  and  income  and  expenditure.  The  public  deserves accurate,  timely  and  high- quality annual reports and accounts which present clearly  the  Government's  aims,  activities,  functions  and  performance  and

conform to the highest standards of accounting practice. This is crucial to allow the  Comptroller  and  Auditor  General  and  the  PAC  to challenge how well taxpayers' money is being spent and public sector bodies are delivering services.

Purpose of the Comments

  1. The PAC made 32 findings and 22 recommendations in its Review of the States Annual Report and Accounts 2020. The Committee was aware that the 2020 Annual  Report  and  Accounts  reflected  two  unusual  circumstances  and considered them both in great depth in its Review. The first related to the exit payment of the former Chief Executive and the Qualified Regulatory Opinion issued by the External Auditors appointed by the Comptroller and Auditor General, which was a direct consequence of the handling of the payment. The second circumstance was the COVID-19 Pandemic, although the Committee noted that it did  not  delay  the  production  and  audit  of  the  2020  Annual  Report  and Accounts. The Committee was also aware that another factor had the potential to impact adversely on the quality or timeliness of the 2020 Annual Report and Accounts, namely the appointment of  new  external  auditors.  However,  at  a

private briefing with them in May 2021, the Committee noted that the External Auditors were positive about their working relationships with the Comptroller and Auditor  General,  Treasury  and  Exchequer  (including  the Treasurer  of  the

States), and Senior Officers, and were satisfied by the arrangements embedded within the final accounts process. It concluded that their appointment at a late stage did not in fact delay the process.

Executive Response

  1. Of  the  22  recommendations  made by  the Public Accounts Committee  to  the Chief Executive, Treasurer of the States and the Chief Minister (as Chair of the

States Employment Board), four were rejected, one accepted only in part, two were  deemed, although  accepted,  as  needing  no  further  action  (or  n/a', presumably  meaning  non- applicable),  and another was  neither accepted or rejected'.  These,  together  with  two recommendations that had been accepted but, in the Committee's opinion, did not have an adequately detailed response and warranted further action to be taken by the States Employment Board and/or the Government:

 

PAC Recommendation

Executive Response

2:  The  provision  of  a Treasury  Business Partner  to provide  advice  on  financial matters  to  the  States Employment  Board should be included  within  the  Public Finances Manual.

Accept. As noted in the Committee's report, a new section of the Public Finances Manual  (PFM)  relating  to  the  States Employment  Board  has  been drafted and is expected to be published by the end of 2021. As well as requiring the Group Director of People and Corporate Services to consult with the Treasurer on certain matters, it will also require that Group Director to ensure that the Treasurer (or an alternative senior officer from Treasury  and  Exchequer  nominated  by  the Treasurer) is invited to attend SEB meetings where either:

any proposals are to be put to SEB which would result, or would be likely to result, in the amounts allocated, and approved, in a Government Plan to be exceeded; or

SEB  are  considering  offering  an employment contract with non- standard clauses that could expose the States of Jersey to future liabilities.

Further action required: The PAC requests that the Treasury representative also be present when, for example, SEB are considering a compromise agreement that exceeds an amount envisaged in an employment contract and any other situation (such as settlement of a court case) that may expose the States of Jersey to liabilities.

 

PAC Recommendation

Executive Repsonse

4:  Performance  Reporting  for  future Annual   Report   and   Accounts should

include  comparative  performance information from years prior to 2020, due to the anomalous data created as a result  of  (and  the  Government's response to) the COVID-19 pandemic.

Accept  in  part.  The  Delivering  for Islanders'  section  of  the  2020  Annual

Report  and  Accounts  included

comparisons  with  2019  data,

commentary  for  each  department  and

highlighted the impacts of Covid 19 on

the 2020 Service Performance Measures.

The 2021 service performance measures

contain a baseline and/or target for the

150+ measures; out- turn data is being

reported  on  quarterly  Performance

Measures 2021 (gov.je).

 

 

Service  performance  measures  are intended to support improvements to in year performance; they are not intended to include long-run annual data in the

reporting of service performance measures. The 2021 Annual Report and Accounts are unlikely to contain service performance data, as this will have been published elsewhere. As part of business- as-usual processes we will review with departments which service performance measures might benefit from a longer run of data, and how this might be handled in future. (target date 30 September 2022 by DG SPPP)

Further action required: The Committee does not consider the Government response to be adequately addressing its recommendation. The Committee notes that the only way  to  undertake  a  meaningful  comparison  of  performance  against  previous performance, is to first  establish  baselines.  Accurate  data  should  be  inputted  for each measure  and  key performance indicator (KPI). Developing statistically robust baselines and understanding when  movements  in  the  data  become  significant  are prerequisites to other forms of performance comparison such as targets, standards and other jurisdictions. The performance metrics should then be linked to the accounts in a meaningful way, to ensure reporting tells the story' in a clear and comprehensive manner.

The main function of plotting prior year performance trends is to understand what is happening  over time and  therefore determine where  improvements  need  to be made. Trend analysis is an important performance analysis tool.

The PAC seeks confirmation that there will be more clarity in the 2021 Annual Report and Accounts, showing performance measurements across previous years so that it can be seen whether services have improved or not compared to pre-pandemic levels.

 

PAC Recommendation

Executive Response

7:  The  process  for  recruiting  and appointing  the  next  Chief  Executive Officer should be strengthened  in line with  the PAC's recommendations in its letter of 19 July 20211.

Accept – already implemented. The recruitment  process  has  now  been completed  and  the  contract  signed. The  SEB  undertook  the  actions recommended by the PAC and C&AG prior to contract signing. This included the  lessons  learned  report'  that addressed and set out the deficiencies in the  previous  recruitment  process  in 2017.

1 letter - PAC to Chair of States Employment Board re appointment process of new chief executive - 19 July 2021.pdf (gov.je)

Further action required: The PAC would like to see the lessons learned' report and considers that it should also be made available to the public. It also seeks further detail as to how its recommendations were addressed in the recruitment process.

PAC Recommendation

Executive Response

8: A document, which clearly sets out the  scope  of  responsibilities  of Ministers  and  their  respective department(s), each Ministerial  and departmental  revenue  income, expenditure budget  lines, and other relevant  information,  should  be published annually alongside the Government Plan.

Reject. The Chief Minister and Treasurer maintain the response to the original C&AG recommendation:

The  scope  of  responsibilities  of  each Minister and department is already clearly set out in:

Ministerial  responsibilities published by the Chief Minister.

The  Government  Plan  Annex;  and Departmental  Operational  Business Plans.

Taken together these form a sufficient basis  for  assessing  whether expenditure has been undertaken for the  purposes  intended  by  the  States Assembly.

The  Government  Plan  already  includes detailed  information  on  departmental income expenditure, which aligns to Heads of Expenditure under the Public Finances Law. It also includes an indicative mapping of budgets to Ministers.

Further action required:  The PAC is disappointed that the Government will not produce a document aimed at providing greater clarity for States members and the public. It urges the Government to reconsider its rejection of this recommendation. Showing  the information  in  one  place  and  in  one  table  would  allow  better understanding of these important matters.

 

PAC Recommendation

Executive Response

9: The current advisory structure of the States Employment Board (SEB) should be  reviewed  to  improve  its regulatory  framework,  with consideration given to the scope of an advisor  specialising  in  Jersey's employment law.

Reject:  the  SEB  have  access  to  legal advisers  specialised in  Jersey employment law,  health  and  safety  law, contract  law etc.  when appropriate.  

This recommendation  does  not  take  into account  the  legal  (not  regulatory) framework of SEB.

Further action required: The PAC is disappointed at the Government's response. Article 6a of the Employment of States of Jersey Employees (Jersey) Law 2005, as amended, allows for the States Employment Board to appoint one or two advisors'. During its investigations the Committee could not be assured that that the lone official employment/HR advisor to SEB had the necessary specialist understanding of the States' employment law. The PAC seeks more transparency as to the appointment and term of office of external advisors. It urges the States Employment Board to reconsider its

rejection of this recommendation, and to consider utilising the services of another advisor with the requisite expertise to offer advice on these complex contracts.

 

PAC Recommendation

Executive Response (in part)

10:  The  announcement  of  the appointment of a new Chief Executive should  not  be  made  until  contract negotiations have been completed and the contract signed.

Accept – already implemented.

The announcement of the appointment was leaked ahead of the official announcement.

Further  action  required:  The  PAC  urgently  requests  further  information  to understand how the leak' happened and what action has been taken to prevent similar issues in future.

 

PAC Recommendations

Executive Response (to both)

11: The line management of the Chief Executive  should  be  reviewed  and updated in  time  for  the  appointment of  the  next,  permanent  Chief Executive.

12: A process dealing with conflicts for the Chief  Executive (when  the States Employment  Board  is  dealing  with disciplinary matters relating to him or her), should be documented as a matter of good governance.

Accept – already implemented.

A  report  was  considered  by  SEB  in September 2021.

Further action required: The PAC requests copies of the report(s), on a confidential basis if necessary, but considers that they should also be made public.

 

PAC Recommendation

Executive Response

13:  The  Chair  of  the  States Employment  Board  must  inform  the States Employment Board within two days  of  any  approach  by  a  Senior Officer  requesting  secondary employment, where the contract of that officer requires written permission from the employer.

Reject. Two days is an arbitrary timetable. The requirement is to consult with the Group Director for People and Corporate Services who will advise the SEB. This is only for the CEO. The DGs are delegated to the CEO. A revised scheme of delegation was put in place in September 2021.

Further action required: The PAC requests to view the scheme of delegation. It also urges  the  Government  to  reconsider  its  rejection  of  this  recommendation. Whilst not accepting that its recommendation of two days for the Chair to inform SEB of an approach, is arbitrary', the Committee strongly recommends that the Chair of SEB should at least commit to advising SEB as soon as possible, within two weeks and before approval (or delegated approval) is given. This should also apply to the Chief Executive Officer.

 

PAC Recommendation

Executive Response

17:  Clear  demarcation  should  be established  to  ensure  that  Civil Servants whose contracts have recently expired and are not employed by the States  should  not  be  permitted  to access emails from their work account, should not have access to the building, and should not attend the meetings of boards  where  membership  was  held through their previous employment.

Neither  accept  or  reject.  Individual circumstances and risk assessments will be required in each situation.

Further action required:  The PAC considers this to be an inadequate response and urges the Government to reconsider its rejection of the recommendation.

The PAC had made the recommendation because it was discovered that the former Chief Executive had been working for and with the Government between' contracts and that very few people were aware of his uncertain status. No other public servant in similar circumstances,  whose  contract  had  ended,  should  or  would  have  been

afforded  such access or been able to continue working with such unclear capacity parameters.  There should be demonstrable parity for all colleagues to be afforded comfort  that every colleague in Government meetings or conducting Government business is  entitled to do so.  Any exemptions should be clearly documented and communicated to all colleagues.

The PAC expects to see examples of risk assessments in place and managed (with, if necessary, any individual identifying details removed).

 

PAC Recommendation

Executive Response

18: The Government of Jersey should adopt  a policy  on the appointment of individuals in unpaid roles who have access to States of Jersey information and  should  ensure  that  any  such appointments  are  approved  at  an appropriate level and in writing.

Accept. A policy will be developed but the appointment  of  unpaid  individuals  with access to sensitive and confidential States of Jersey information is  rare so other policies will  take  precedence  (target  date  for completion 30 June 2022).

Further action required: The PAC considers that everyone working for and with the Government should be held to the same standards as Government employees. All undocumented appointments of individuals in unpaid roles with access to States of Jersey information could be seen as increasing liability risks. Producing a contract stipulating confidentiality for such appointees need not be overly complex.

The PAC urges the Government and/or SEB to implement this recommendation by end of Q4 2021.

 

PAC Recommendation

Executive Response

22:  To  ensure  that  the  pay-out  of large sums in Severance Payments does

not become  the norm, all contractual obligations such as alternative dispute resolutions should be exhausted before negotiating special payments.

Accept  in part.  The pay out of large' sums  is  not  the  norm.  ADR2  is  not  a

contractual  requirement  (and  should  not be).  Each  circumstance  is  considered  in relation  to  risk  and  liabilities  by  the appropriate body or Accountable Officer after  receiving  advice  from  People  and Corporate Services and Law Officers as appropriate,  and  in  consultation  with Treasury and Exchequer as required under the PFM (Public Finances Manual).

Further action required:  The PAC requests clarification of which part' of the recommendation  is  accepted,  which  part  is  rejected  and  why.  It  also  requests  a more detailed response in respect of the Government's stance on Alternative Dispute Resolutions.

  1. In summary, the PAC intends to scrutinise the preparation for the 2021 Annual Report and Accounts, to ensure the improved practices are embedded. It reserves the  right  to  seek  evidence  that  its  accepted  recommendations  have  been implemented and ask for more information on those that have not and to this end, has written a letter raising all the points above and requesting further information by 5th November 2021. Given that this is the current PAC's last term before new members are elected in 2022, it will be including a detailed roadmap' in its  Legacy  Report,  to  ensure  that  the  next  Annual  Report  and Accounts is scrutinised appropriately.

2 Alternative dispute resolutions