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States Annual Report and Accounts 2021 (P.A.C.1/2023): Executive Response.

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STATES OF JERSEY

STATES ANNUAL REPORT AND ACCOUNTS 2021 (P.A.C.1/2023): EXECUTIVE RESPONSE

Presented to the States on 6th April 2023 by the Public Accounts Committee

STATES GREFFE

2023 P.A.C.1 Res.

2 FOREWORD

In accordance with paragraphs 69-71 of the Code of Practice for engagement between Scrutiny Panels and the Public Accounts Committee' and the Executive', the Public Accounts Committee presents the Executive Response to its report entitled: States Annual Report and Accounts 2021' (P.A.C.1/2023)' presented to the States on 30th January 2023.

The Public Accounts Committee has considered the response and will be presenting additional comments in due course.

Deputy L. Feltham

Chair, Public Accounts Committee

P.A.C.1/2023 Res.

Chief Executive and Treasurer's Response to PAC review: P.A.C.1/2023 States Annual Report and Accounts 2021 Summary of response:

The Chief Executive and Treasurer welcome the report of the PAC, the constructive dialogue with, and challenge from, the PAC and share their objective of improved management and reporting of performance. The majority of recommendations are accepted. Target dates for the accepted actions are included below.

Action Plan:

 

Recommendations

Accept / Reject

Action

Target date

Responsible Officer

R1  The  Chief  Executive should  ensure  that  in  future iterations of the Annual Report and  Accounts,  alongside  a foreword  from  the  Chief Minister and Chief Executive, an  executive  summary  is included  which  outlines  the key  messages  and  overall picture  of  Government finances  and  performance over the year being reported. A digital summary report of these sections  should  also  be produced  to  aid  accessibility for key stakeholders.

Accept

Accept for the Annual Report and Accounts for 2023

The Annual Report and Accounts for 2022 already continues to develop improved accessibility.

April 2024

Head of Strategic Communications

R2 The Chief Executive and Treasurer  of  the  States should ensure that, after a general  election,  incoming

Accept

A briefing has been incorporated into plans for the induction for incoming States Members in 2026 following the next general election

March 2023

Treasurer

 

Recommendations

Accept / Reject

Action

Target date

Responsible Officer

States Members are provided with a briefing on the previous year's  Annual  Report  and Accounts  as  soon  as practicable after being sworn in. The  incoming Council of Ministers  should  also  be briefed on the previous year's document as soon as possible after their appointment.

 

The nature of this recommendation means that it will remain incomplete until 2026.

 

 

R3 In preparing future Annual Report  and  Accounts,  the Chief Executive should ensure that  feedback  is  routinely sought from key stakeholders in relation to the accessibility and  understandability  of  the report after it is published. This will assist in the preparation of future iterations of the report.

Accept

The Chief Executive is committed to ensuring accessibility standards are met across all communications and this forms a large part of the recent Information and Engagement Review. Actions on accessibility and  understanding  of  Government  reports,  documents,  and communications, as part of the review, are currently being worked on.

M&D has developed Government digital standards to make sure users have a positive digital experience. These ensure that published HTML content is discoverable, accessible, consistent and useful. Several standards and guidelines are used to ensure content is consistent and adopts best practice, which includes: Web content  accessibility guidelines (WCAG) 2.1

The Communications department has recently attended a lunch and learn session with a CLS Accessibility Champion, on How to improve the  accessibility  of  documents',  which  included  feedback  on  the accessibility and understanding of Government

publications  and  reports  and  ways to  make them more  accessible. We  are  incorporating  that  feedback  into  our

Dec 2023

Head of Strategic Communications

 

Recommendations

Accept / Reject

Action

Target date

Responsible Officer

 

 

communications  and  publications,  including  the  ARA.  We  will continue  to  seek  feedback  on  the  ARA  and  other  reports  and publications for future iterations.

It  should  be  noted  that  the  Risk  and  Audit  Committee  routinely provide feedback to GoJ as part of their review of the Annual

Report and Accounts.

 

 

R4  The  Chief  Executive should ensure, as part of the future  Annual  Report  and Accounts,  that  information within the performance report is  presented  in  a  more understandable   manner including  infographics alongside  succinct summaries  of  whether  key performance  indicators  have been  met,  not  met  or exceeded.

Accept

Accept for the Annual Report and Accounts for 2023.

The  Annual  Report  and  Accounts  for  2022  continues  to  develop improved understandability. Reporting against performance measures is also available on gov.je

Performance  data  and  associated  indicators  are  now  published quarterly on gov.je and available for analysis at any time.

April 2024

Head of Marketing

R5 The Government of Jersey should  ensure  that,  from  the 2023  Annual  Report  and Accounts,  departmental performance reporting is taken out  and  presented  within separate  departmental performance  reports.  This should also include links  to Non-

Ministerial and States-

Accept

Accept for the Annual Report and Accounts for 2023

Annual Report and Accounts for 2022 will contain an Annex providing performance analysis for each Ministerial Department that is intended to tell the story of each Department's year in a fair and balanced way.

Annual Report and Accounts for 2022 includes link to Non- Ministerial and States Owned Entities annual reports.

April 2024

Associate  Director, Strategic  Planning and Accountability

 

Recommendations

Accept / Reject

Action

Target date

Responsible Officer

Owned  Entities  annual reports.

 

 

 

 

R6  As  part  of  the  Annual Social  Survey  in  2023,  the Government of Jersey should seek to include questions in order to gauge the level of public  understanding  in relation  to  how  they  can access and track government performance   through  the gov.je website.

Accept.

The content of JOLS (the Jersey Opinions and Lifestyle Survey) is decided by Statistics Jersey after engagement with departments and other stakeholders who may wish to include questions in the survey. The Chief Statistician will consider this request for a question in the 2023 Survey, which will take place in May.

There is, in practice, a limit on how many questions can be asked in JOLS – if the questionnaire is too long households will not respond. If this  topic  were  prioritised  for  the  2023  JOLS,  it  would  also  be necessary for Statistics Jersey to test whether it is possible to develop simple questions that Islanders find acceptable and can readily answer.

Statistics Jersey will finalise the content for JOLS by April. The Chief Statistician will notify the PAC of the outcome in relation to this request.

End 2023

The Chief Statistician will notify PAC in April whether it has been possible to include the requested topic in 2023 JOLS. If so the results and analyses will be by end December.

Chief Statistician

R7  The  Chief  Executive should ensure that a process is developed whereby, at the end of a States Assembly term of office,     government performance  data   can  be examined across the four- year term   showing   the  wider performance  following  the golden thread' from Common Strategic Priority

Reject

Performance data is already published quarterly online and is available for analysis at any time. As time progresses and more quarters of information are available any user will be able to compare performance across years.

The Common Strategic Policy 2023-26 formally endorses the Future Jersey Vision and the Island Outcomes and Indicators which form the top-level of the golden thread'.

The Annual Report and Accounts for 2022 links the Island Outcomes with the Common Strategic Policy Priorities, and the Delivery Plans

link the Common Strategic Policy Priorities with Ministerial Priorities and Actions.

 

 

 

Recommendations

Accept / Reject

Action

Target date

Responsible Officer

to individual services and indicators.

 

We will continue to use the golden thread' when developing performance reporting.

 

 

R8 The Treasurer of the States should  ensure  that,  in  the presentation  of  the  2023 Annual Report and Accounts, the  report  contains  clear information  quantifying  the risks faced by the Government of Jersey and detailing the link between  risk  and  the  overall objectives of the organisation.

Accept

Accept for the Annual Report and Accounts for 2023.

The data already exists in the Enterprise Risk Management site and by the Annual Report and Accounts for 2023 we will look to see how we can best incorporate this in the document.

Following the C&AG's comments we have already included some text to demonstrate how risk, governance and strategic priorities correlate.

April 2023

Head  of  Financial Governance  and Head of Risk

Recommendations not accepted.

 

 

Recommendation

Reason for rejection

R7

The Chief Executive should ensure that a process is developed whereby, at the end of a States Assembly term of office, government performance data can be examined across the four-year term showing the wider performance following the golden thread' from Common Strategic Priority to individual services and indicators.

Performance data is already published quarterly online and is available for analysis at any time. As time progresses and more quarters of information are available any user will be able to compare performance across years.

The Common Strategic Policy 2023-26 formally endorses the Future Jersey Vision and the Island Outcomes and Indicators which form the top-level of the golden thread'.

The ARA 2022 links the Island Outcomes with the Common Strategic Policy Priorities, and the Delivery Plans link the Common Strategic Policy Priorities with Ministerial Priorities and

Actions.

 

 

 

We will continue to use the golden thread' when developing performance reporting.