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Summary of consultation feedback
Proposals on licensing of private rental properties
18th August 2019
Contents
Executive summary 3 Consultation process 4 Results of the online survey 4
Additional information provided by tenants 5
Additional information provided by landlords and others 6 Summary of written consultation responses 9
Appendix
- Rental properties survey results – all results 16-47
- Rental properties survey results – landlords plus others 48-71
- Rental properties survey result – others 72-80
- Rental properties survey results – tenant responses 81-91
- Frequency analysis of comments from survey data (appendix 1) 92
Written responses received from:
- Minister for Children and Housing 93-94
- Medical Officer of Health 95
- States of Jersey Police 96
- Jersey Consumer Council 97
- Andium Homes 98-99
- Jersey Homes Trust 100-101
- Chartered Institute of Environmental Health (CIEH) 102-106
- Jersey Landlords Association 107-108
- Individual landlords (redacted and unedited) 109-145
- A licence to rent' - A joint research project between Chartered Institute of Environmental Health and Chartered Institute of Housing – published January 2019 146-171
- Selection of press cuttings 172-176
Executive summary
It is clear that some private landlords do not want to see any regulation of the rental market and are unlikely ever to change. Some of the responses are clearly responding to the Jersey Landlords Association description of the proposals, not the proposals themselves.
Some landlords see the advantage of licensing but question the need for a charging regime. Some landlords are supportive of the proposals.
The Social Landlords are in the most part in favour of the proposals. They make some helpful comments about the over-prescriptive nature of the proposed Licence Conditions.
Tenants are almost unanimously in favour of the proposals. Some voiced concern over the effect on rental levels, others suggested it would be worth it to ensure good property management and decent property standards.
Some of the responses are largely concerned with measures outside the proposals, such as supply and availability of rental property (tenants) and redress for damage caused (landlords). There was also some criticism directed toward the operation of the Deposit Scheme.
The managing agents and letting agents were supportive of the proposals.
Support was very strong from the Medical Officer of Health, The Children's' Commissioner, Jersey Fire and Rescue and Jersey Police. They cite the broader determinants of ill health," Putting Children First", Modern Slavery and protection of life among their reasons to support the proposals. The Minister for Children and Housing wrote in support of the proposals.
There is support from the proposals from Citizens Advice Jersey and the Jersey Consumer Council.
The Chartered Institute of Environmental Health was supportive of the proposals, particularly when linked to the Rent Safe accreditation scheme, and enclosed relevant research with their submission.
The charging regime was subject to some comments. Private Landlords objected to the "special treatment" being offered to Social Housing providers and charities. Private Landlords suggested it was a tax on Landlords and then, in a somewhat contradictory statement, said the costs would be passed on. Some tenants suggested it was a small price to pay.
The media was supportive with features in Press and Broadcast media. Social media has been largely supportive.
Consultation process
The pubic consultation ran from 28 May 2019 for 4 weeks. The licensing proposal, draft regulations, draft licence conditions and frequently asked questions were published on www.gov.je.
Respondents were invited to submit comments through an online survey and / or send a written response to Environmental Health via email or post.
Two public briefing sessions were also held at the Town Hall on Tuesday 11 June. Both events were very well attended.
Following a meeting held with the Jersey Consumer Council, the Council highlighted the public consultation through their quarterly newsletter, distributed to every residential address in the Island to encourage further responses.
There was also significant media attention to the consultation. Some of which has been captured in the appendix 15 of this report.
Results of the online survey
In total there were 111 responses via the online survey. The majority of respondents were landlords at 62%, tenants at 22.5%, managing or letting agents at 3.6%, Government at 2% and other 10%.
Of the landlords who responded, 45% had just one property in their portfolio with a further 45% having between 2 to 10 properties. Just under 8% had between 11 to 25 properties.
The following government representatives, departments or charities responded through this channel.
• The Commissioner for Children and Young People
• Medical Officer of Health
• Jersey Fire & Rescue Services
• Citizens Advice Jersey
When asked, most landlords had experienced other forms of licensing through the Population Office (46.7%) and the Fire Service (56.7%).
Two-thirds of respondents thought an online application and renewal process would help them apply for a licence. 31 % of landlords thought they would want a company to be able to apply for the licence on their behalf, 25% weren't sure and 44% didn't. A few landlords commented about the importance of not outsourcing the responsibility to licence to agents.
Two-thirds (58.7%) thought properties accredited with Rent Safe already meeting minimum standards should be charged a reduced fee.
When asked if properties that apply for a licence before 31 January 2020 should be automatically granted a licence without inspection, 44% agreed, 37% disagreed with 19% unsure.
When landlords were asked about how Environmental Health should manage property inspections, (49%) thought through tenant complaints only, 28% on a risk basis and 7% on annual inspection.
Tenants were asked if they had lived in poor quality housing. 40% said yes and gave the following examples:
Electrical issues including live equipment, burnt sockets and plugs, trips constantly blowing, heating problems, no access to running water, poor quality water, damp and mould, house dust mites, no sink in the bathroom, single glazing, poor ventilation, poor thermal insulation, poor sound insulation, windows that don't close, no bins, leaking roof with water coming in and no smoke alarms fitted.
Additional information provided by tenants
Roll of government and policy
One respondent commented that Jersey has failed to regulate the private and social housing rental sector for too many years, being an appalling indictment on Jersey's Government who had consistently failed to address the crisis in housing amongst the most vulnerable in our society. Jersey should be ashamed at its appalling lack of care for its residents who over decades have been forced to live in substandard accommodation.
Another respondent thought it was the responsibility of government to declare a property habitable' rather than place the burden on a complainant to report it as uninhabitable'.
Health implications
Feedback included a lack of regulation resulting in unacceptable living conditions for hundreds of families and associated health outcomes. Good quality housing is a fundamental right and any failure risks impacts on our health service just as those exposed to poor housing suffer the impacts.
Affordable housing
One responded commented that there is no such thing as affordable housing' for many in Jersey. It is an illusion and a description that should be removed from the public service language.
Rent must be set in line with the condition of the property. The setting of 90% of market rate is totally misleading and unaffordable for the vast majority of those living in both private rental dwellings and social housing.
Law and enforcement
This law is needed and robust enforcement must be supported and successful prosecutions met with significant penalties. One tenant expressed concern that if they reported an unlicensed landlord, they would be blacklisted'.
Environmental Health resources
There should be a dedicated team set up, otherwise this will be too much for the Minister to take on.
The Scheme
One respondent has experience of the landlord and tenant sector in Wales. When a landlord / agent / management register with Rentsmart Wales there is compulsory training to undergo prior to approval of registration so that the Landlord understands their legal obligations. Jersey should consider adopting similar provisions for its licensing regime.
Another tenant supported the licensing of the property rather than the landlord so landlords could not hide poor quality units in a larger portfolio.
In relation to property at the higher end of the market, one tenant recalled renting through a major estate agent only to find no smoke detection, carbon monoxide detectors and lethal electrics. They found it disgraceful that the basics were not in place. Similarly, their employee rents a property with damp where the landlord will not provide any space heating. For those reasons alone, Jersey needs a licensing scheme.
Finally, one tenant thought the landlord should pay any fee as they are the ones benefiting from the income.
Additional information provided by landlords and others
Roll of government and policy
The Jersey Fire and Rescue are fully supportive of the proposals to licence the rental market to ensure properties are of a minimum standard with regards to safety of residents. They would recommend a review period program to assess the level of the 'minimum fire safety standards' in consultation with this Department from time to time.
A couple of landlords commented that if government wanted to address the welfare of children, they can't disregard their living conditions. No half decent landlord would object to the proposed scheme and this was seen as a truly positive initiative from our new' government. Another commented that this will be the most positive achievement in this government's term with far reaching effects. One landlord applauds the States' efforts to clamp down on rogue landlords.
A managing agent believed licencing was a good thing as it would sift out bad landlords and help agents in the long run.
A large business and a major employer in a key sector of the Island's economy would be willing to meet with the Minister to discuss matters further and whilst recognising the ambitions of the regulations, were concerned an overzealous approach may be detrimental to the future success of the sector.
Another landlord commented about the open market. It is there choice where they live and no one makes them live in rented accommodation.
Housing policy according to one landlord should not become an extension of class warfare. There is a real risk of mission creep toward rent controls and one-sided security of tenure legislation.
Health implications
The Medical Officer of Health commented that there are strong links between standards of housing and people's health, mental as well as physical, especially that of children and of older people.
Regarding children, she strongly recommend reading the Shelter Trust report, "Chance of a lifetime: the impact of bad housing on children's lives" (there is a link to this in the rented dwelling licensing consultation document). The report summarises evidence on the many different ways in which poor housing is a key determinant of children's health, during their childhood and into the future. Its summary includes the following:
"A child's healthy growth and development are dependent on many factors, including the immediate environment in which they live. Children's life chances (the factors that affect their current and future well-being) are affected by the standard of their housing. This housing effect' is especially pronounced in relation to health. Children living in poor or overcrowded conditions are more likely to have respiratory problems, to be at risk of infections, and have mental health problems. Housing that is in poor condition or overcrowded also threatens children's safety."
"Growing up in bad housing also has a long-term impact on children's life chances because of the effect it has on a child's learning and education."
"It is vital that the Government takes action to address the problem of bad housing for families to ensure that all children have the opportunity to flourish in a safe, secure and healthy environment."
One landlord, having seen pictures of damp and mould in the press questioned who would take on a property in such a condition and airing your home will for the most part prevent such issues.
The Commissioner for Children and Young People Jersey drew reference to housing being more than just a shelter. UNICEF state A home includes a safe and sufficient water supply, safe and accessible sanitation, protection from hazards, free from excessive noise and overcrowding. Health care, education and child care services must be available and accessible within the community.'
We know that a decent standard of housing is essential for wellbeing.
In addition, the right to adequate housing is guaranteed by international human rights law.
Article 27 of the United Nations Convention on the Rights of the Child (UNCRC) says that children and young people should be able to live in a way that helps them reach their full physical, mental, spiritual, moral and social potential. A child's development cannot be divorced from his or her conditions of living.' For this to happen, children should have access to adequate food and housing. Good nourishment and nutrition are essential for children and young people to reach their full potential, while safe and well-maintained housing is necessary to ensuring their development. The UNCRC states that children have the right to an adequate standard of living that is good enough to meet their physical and social needs and support their development. Governments must help families who cannot afford to provide this.
The Universal Declaration on Human Rights 1948 (UDHR) says that everyone should enjoy a standard of living adequate for the health and wellbeing of themselves and their family, including housing.
However, the right to adequate housing does not require the Government to provide housing for all. Government housing law and policy should help realise the right to adequate housing for everyone. This can be through the provision of a range of housing options and also through setting minimum standards for non-government provided housing to ensure that the housing is adequate. For example the Government may decide that disadvantaged members of the community should be given priority consideration for housing. For many in Jersey the right to adequate housing is a problem because of the lack of affordable housing, homelessness, insecurity of tenure, poor housing conditions, overcrowding, and a discriminatory housing market which prejudices those living in poverty and those from disadvantaged social groups.
In relation to children and housing, the Commissioner for Children and Young People Jersey would advise that consideration be given to the UNCRC focusing not just on Article 27, but on a range of articles 5-9,18,20,21 and 30 which all contribute to the development of children's social, moral, mental and spiritual development. The UNCRC is indivisible and therefore the provision of adequate housing must go alongside other rights for example access to healthcare, education, income support and childcare. If children are living in isolated areas the Government may need to consider how they will access their other rights for example the right to an education, to relax and play, and to meet with friends and to join groups.
The Public Health and Safety (Rented Dwellings) (Jersey) Law 2018 introduces measures to ensure minimum standards of health and safety to be met by rented dwellings and this is welcomed however, there are wider issues to be considered for those children living and growing up on the island and the Government should consider these to ensure the rights of all children in Jersey are promoted and protected.
Affordable housing
Multiple landlords commented that the extra tax on landlords will ultimately push up rental prices for tenants.
Law and enforcement
There was a suggestion that the sanctions are light, another suggesting they were toothless and worth the risk to the unscrupulous. Another said that the States knew who the bad landlords were, being those with a catalogue of complaints against them.
Written guidance by property type to avoid inspector's variations in interpretations would be welcomed.
Environmental Health resources
Comments were made about the proposal being a way to increase numbers of Civil Servants, presumably mostly from the UK and extra staffing far outweighing the income.
One view was that it is unlikely that Environmental Health will have the resources to provide a reactive service to complaints let alone a proactive service of annual or even risk-based inspections. If they were to increase resources to provide a proactive service it would require additional staff and therefore additional cost. Regulation will be funded by the licensees. Landlord costs would rise therefore rents would rise to cove these costs.
The Scheme
Some landlords thought the scheme is an overkill, complex and unnecessary. They felt the focus should be on the bad landlords, leaving the good ones aside. Many felt bad landlords should be targeted through the reporting of complaints. Alternatively, suggestions included an anonymous reporting phone line and a tenant online feedback form on www.gov.je.
One landlord suggested a January 2021 implementation date as they were struggling to find local tradesmen to carry out the required works in a timely manner, not helped by overstretched Fire Officers in relation to fire certification.
A few thought the proposals were too much in favour of tenants. In contrast, a register of tenants could be held so prospective landlords could research and register nightmare tenants. Suggestions included LetSafe' or AirBnb' that has a two way review system.
One landlord understood the reasons for the proposals and requested the scheme be kept simple. They did however express concern regarding possible regulatory creep. Another thought good landlords should be given extended licences or exempt new build properties for the first 5 years.
Another thought Jersey was already an attractive place to live. They did not see how the scheme would change the attractiveness, and with increases in the population we don't need to attract even more people.
Others thought licensing properties would weed out bad landlords and if you have nothing to hide, you will be happy to have your property inspected.
There were also comments regarding acceptance of the limitations in renovating older properties.
Fees
Concerns were raised about increasing costs and time for businesses to prepare. Examples included the cost of fire certificates, electrical testing and pat testing.
One landlord though it should be illegal to pass the costs of licensing and renewals of leases to tenants.
Others were strongly opposed to the fees and didn't think landlords or tenants should have to pay. Some made reference to the tax they already pay on property rental income and this fee appearing to be another form of taxation or stealth tax. They questioned why the States need to charge at all?
A couple of landlords thought it would be easier to sell their property to local families and therefore remove themselves from the rental sector completely and look for alternative forms of investments with less red tape.
One respondent suggested fees set at 15% of monthly rental value. They thought the fee was excessive for bedsits and too generous for larger dwelling.
Summary of written consultation responses
Written responses were received from a States Member, organisations and landlords with small, medium and large property portfolios. The following is a summary of comments. The full text is reproduced in appendices 6 to 14.
Statements of general support
The Minister for Children and Housing supports the proposed scheme which will provide an effective way of raising standards and promoting professionalism in the rented sector. This will, in turn, help
to improve the lives of tenants. He stated this is an important element of Government's broader strategy for Jersey's housing market. As part of its Statement of Common Strategic Policy 2018-2022, the Government has made a commitment to improve the quality of rented dwellings and strengthen rights of tenants. This scheme, along with other proposed measures will contribute to the delivery of that commitment.
The Medical Officer of Health strongly supports this latest step in creating a new level playing field in monitoring and improving housing standards across the island. Specific reference was made to three of the five specific commitments in the Government of Jersey's Common Strategic Policy 2018-2022:
- We will put children first
- We will improve islanders' wellbeing and mental and physical health
- We will reduce income inequality and improve the standard of living
The creation of a licensing system for all rented properties, given the potential to encourage levelling up of any remaining poor housing, can enable improved wellbeing on a sustainable basis. This will also be consistent with the legal duty as set out in Article 9(9) of the Public Finances Law for the Council of Ministers to "in preparing the government plan, take into account the sustainable well- being (including the economic, social, environmental and cultural well-being) of the inhabitants of Jersey over successive generations"
The Jersey Homes Trust commented that it exists in order to provide and properly manage decent and affordable housing for those in need as a charitable activity. They are supportive of efforts to improve standards in the private rented sector and recognise that a licensing system is a positive step.
The Jersey Consumer Council members unanimously support the scheme which they thought was long overdue', recognising that rents take up a huge proportion of consumer spend.
Citizens Advice in a press release indicated that the proposals would take the strain off Citizens Advice staff and allow them to deal with other matters. They could make housing related referrals to Environmental Health. They commented that there has been no laws in place, but this is welcomed as it will help tenants. Some people fear speaking out because of the fear of being asked to leave their properties, but now they don't have to have fear.
The States of Jersey Police support the proposed scheme to ensure wellbeing of tenants with the focus on setting standards to ensure a healthy quality of life and one that seeks to avoid exposure to early chronic illnesses and support the elderly through the availability of appropriate living conditions. They view this as a positive step towards better protecting those considered to be vulnerable within our communities.
Andium Homes supports initiatives that improve housing standards.
The Chartered Institute of Environmental Health (CIEH) in the UK welcomes the proposal which brings together all of the legislation, leaving few loopholes and ensures that those landlords registered are likely to meet their responsibilities. They made specific reference to the publication of a joint research project between CIEH and the Chartered Institute of Housing' published in January 2019 which is reproduced in appendix 15. The research offered a largely qualitative analysis of existing licensing schemes to assess the benefits achieved in different areas and to suggest ways in which these schemes could be improved.
Finally, a private landlord was not against a licensing system and sees it as inevitable given that some landlords do not take the responsible position that they do in meeting their obligations.
Statements opposing the proposal
The Jersey Landlords Association in its draft preliminary response thought the proposal was huge and costly red tape. With no cost / benefit analysis, landlords are already leaving the market and see this as assessing housing statistics to determine if they are paying the income tax due.
The Jersey Housing Trust commented that the proposed regulation is unwelcome, unworkable for social landlords and unwarranted intrusion into management matters that are of no concern of the regulating body.
Individual landlords thought the scheme penalises the good landlords over the small minority who are unreasonable in their behaviour. Whilst poor landlords should be exposed, Environmental Health already have the powers to expose complaints.
A couple thought this was a sledge hammer to crack a nut. However they agreed that action should be taken against irresponsible landlords but they saw this as an unnecessary burden and red tape. Other options should be considered to target landlords that do not follow the rules. One landlord suggested a public awareness campaign where tenants are advised of their right to complain.
Two individual landlords could not see how the scheme will make a material difference to the aims. Knowing where properties are located is already within the powers of the States, held for example through the Population Office, Income Support, Income tax, the farming community, housing trusts and the Parishes through the rates register. Legislation is also already in place to combat sub- standard rental properties.
Whilst the proposals are well intentioned, they are not deliverable.
Would it not be better for discontented tenants to report their landlords and leave the good landlords to continue to co-operate with their tenants, maintain high standards and good relationships.
The Regulations would overburden civil servants, add costs to landlords which will be passed on to tenants. Resources would be better employed working with negligent landlords who need to upgrade their properties.
One landlord commented that perhaps tenants should be licensed to make sure they keep the property in a decent standard. Another commented that an example of government micromanaging the behaviour of landlords included dumping of white goods to remove the need of PAT testing goods supplied to tenants.
Power to revoke or refuse a licence
The Minister for Children and Housing commented that the scheme will raise standards by removing disreputable landlords, who provide poor quality homes and mismanage property, from the market.
Andium stated that the ability to revoke or refuse registration to landlords whose properties or actions don't meet minimum legal standards is vital.
Opportunities
CIEH highlighted that some licensing schemes provided clear evidence of reductions in anti-social behaviour. The Minister for Children and Housing thought this provided opportunities for greater joint working between agencies to tackle issues such as crime and anti-social behaviour, homelessness and other social issues.
The States of Jersey Police though that inspections could include joint visits for intelligence gathering and safeguarding opportunities, and to better understand and provide support for those found to be housed in substandard accommodation. That could very well include those who may fall victim to Modern Slavery and People Trafficking.
Rent Safe
Andium expressed the view that they were keen to join the voluntary Rent Safe scheme. CIEH commented that combining the accredited scheme with licensing could help drive up standards in the private rented sector.
A private landlord thought they were penalised if you owned a flat in a block. You would not be in a position to influence or achieve the appropriate energy efficiency requirements (insulation) to take their property from 4 star to 5 star. Others commented on the successes or failures of the current Rent Safe voluntary scheme from their perspective.
Social Housing
Andium expressed the view that it was important that there was a level playing field through licensing with social housing providers alongside other landlords.
Jersey Housing Trust (JHT) commented that the inclusion of social landlords in the scheme is unnecessary. If they are not exempt, there should be a recognition that they are model landlords and should therefore not be subject to unnecessary regulation.
A private landlord thought exemptions should apply to all sectors, for example private rental accommodation where the tenants receive income support.
A non-profit registered organisation would like to see exemptions for their properties as they work hard to maintain financial solvency year on year and provide reasonably priced accommodation for locally qualified residents.
Licensing conditions
Andium commented that the licensing conditions need not reflect one size fits all', where for example Andium can demonstrate that they have robust planned maintenance programmes and 24- hour maintenance services available to tenants.
Jersey Homes Trust thought the licensing conditions are too prescriptive, especially for social landlords.
Security of tenure
The Minister for Children and Housing noted that the licensing scheme will contribute towards the prevention of homelessness and vulnerable housing situations, protecting tenants from unreasonable tenancy conditions and practices such as unlawful evictions.
Documentation
Andium felt it was not necessary to provide copies of licences to all tenants within the prescribed period. This would incur additional cost and burden with little benefit for tenants. They suggested they are held and available on demand, suggesting within 14 days of a request.
A landlord made a comment that providing timescales for completion of works is dependent on tradesmen and not always in the hands of landlords.
In relation to emergency call outs, what stops the tenant calling that number when they are locked out late at night or they have run out of electricity? Landlords may end up writing into their leases a charge for non-emergency calls.
Comments were made about the unnecessary production and storage of property inspection logs. A landlord felt this was excessive and unsettling for tenants seeing a landlord armed with a checklist. If using an agent, this additional cost for inspections would invariably be passed onto tenants.
Jersey Housing Trust feedback that the documentation requirements are excessive with an emergency out-of-hours telephone number being unreasonable. The existing JHT tenants' handbook is very comprehensive and sufficient for the needs of tenants.
References
Andium again feels the requirement to provide references unnecessary. This could be problematical for some tenants and lead to delays. Make it a recommendation within the conditions rather than a requirement.
A landlord questioned the need for Environmental Health to see tenant references. They also expressed concern that some people would struggle to obtain references including prisoners or young people moving away from home for the first time. Mandatory referencing would make renting unobtainable to some.
Appeals
A private landlord would like to see the period of appeal increased to at least 60 days.
Compliance Checks
The CIEH would recommend intelligence sources for compliance checks, including tip-offs and
information sharing. A further random sample of checks should be done on non-accredited properties.
One private landlord expected annual inspections to represent value for money for his licence fee, however acknowledged that this was intrusive for tenants and an additional workload for officers.
The Landlords Association thought inspections should only be carried out on receipt of a formal written complaint. This would then be shared with the offending landlord. If there is no formal complaint, no random inspection.
Jersey Homes Trust thought their tenants have no desire for unnecessary inspection of their homes. The proposed inspection proposals are heavy handed, insensitive and of detriment to the rights of tenants.
Another landlord commented that they didn't want the interference and their tenants do not want the intrusion.
Fees
The CIEH found licensing fees varying from scheme to scheme and do not always reflect the true cost of scheme administration.
The Jersey Consumer Council believed the department should consider a single pricing policy for simplicity, however supported rebates for meeting certain criteria and incentives to raise the levels from merely acceptable.
One landlord thought the fee represented an indirect tax and an expensive burden on the sector for many years. Others described it as a stealth tax on landlords. Comments included no justification for the fee, ongoing charge or any assurance about rising fees.
A suggestion was made that the cost for the scheme should be supported by the Environment Department's budget. It is not clear where the money for the fees will be spent if no additional staff are taken on. Only non-complaint landlords should pay. If the fees cover the cost of inspections, why aren't more environmental health officers not being employed?
Social Housing providers should not be exempt from paying fees. This creates an uneven playing field.
Jersey Housing Trust commented that the fees appear to be excessive and intended to provoke enrolment in the Rent Safe scheme. Exempting fees for social housing providers would ensure 100% enrolment in Rent Safe but then subject it to unnecessary inspections.
A couple of landlords expressed concern that by making social housing free, private landlords carry the burden of the full costs of administration. In some cases tenants may be living in housing trust properties whilst in employment with no licensing fee due whilst tenants in the private sector may be in receipt of income support. It was also noted that the licence fee was not proportioned to
rental income and questioned what happens to the licence on change of ownership. They also though the tenant should pay for the scheme as they directly benefit.
One landlord thought this was just another tax on private landlords to support the finances of the department. The need for protection is far more necessary for lodging houses which are being made exempt for some reason.
Finally, a respondent objected to paying £200 and the cost of the inspections should come out of the tax they paid on the income.
Affordability
Multiple landlords commented that the fee will be passed directly onto the tenant, which goes against the Government's stated aim of more affordable housing.
A non-profit organisation commented that whilst they were exempt from tax, they would not be exempt from these costs and would therefore have to pass these on to tenants.
Penalties
The Jersey Consumer Council though the levels of fines should be reviewed, with a second offence being a percentage of annual rent or value of the entire property portfolio. This would align with levels for a breach of data protection rules.
Another landlord thought fines should be punitive, which would act as a great incentive to enhance the standards of the property. They also suggested a public register of offending landlords made available to deter offenders and provide information to prospective tenants prior to commitment to leases.
Other issues
The Jersey Landlords Association noted that the proposed licensing scheme, like the legislation on minimum standards or deposit protection does not extend protection to lodgers in other people's houses or tenants who cannot afford to rent accommodation with kitchen and toilet facilities. The scheme will also encourage landlords to sell their properties to prospective home owners
Appendix
- Rental properties survey results – all results 16-47
- Rental properties survey results – landlords plus others 48-71
- Rental properties survey result – others 72-80
- Rental properties survey results – tenant responses 81-91
- Frequency analysis of comments from survey data (appendix 1) 92
Written responses received from:
- Minister for Children and Housing 93-94
- Medical Officer of Health 95
- States of Jersey Police 96
- Jersey Consumer Council 97
- Andium Homes 98-99
- Jersey Homes Trust 100-101
- Chartered Institute of Environmental Health (CIEH) 102-106
- Jersey Landlords Association 107-108
- Individual landlords (redacted and unedited) 109-145
- A licence to rent' - A joint research project between Chartered Institute of Environmental Health and Chartered Institute of Housing – published January 2019 146-171
- Selection of press cuttings 172-176
Appendix 1 - Rental properties survey results – all results
Rented Dwellings Licensing Consultation
1. Rented dwelling licensing consultation
| ||||||||||||||||||||||
1. Are you responding as: | ||||||||||||||||||||||
| ||||||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||||||
1 | Landlord |
|
| 62.16% | 69 | |||||||||||||||||
2 | Tenant |
|
| 22.52% | 25 | |||||||||||||||||
3 | Managing agent |
|
| 1.80% | 2 | |||||||||||||||||
4 | Letting agent |
|
| 1.80% | 2 | |||||||||||||||||
5 | Social housing provider |
| 0.00% | 0 | ||||||||||||||||||
6 | Winter let provider |
| 0.00% | 0 | ||||||||||||||||||
7 | Airbnb provider |
|
| 0.90% | 1 | |||||||||||||||||
8 | A professional body (please state which one below) |
| 0.00% | 0 | ||||||||||||||||||
9 | Government (please state which department / area below) | 1.80% | 2 | |||||||||||||||||||
10 | Other |
|
| 9.01% | 10 | |||||||||||||||||
Analysis | Mean: | 2.32 | Std. Deviation: | 2.74 | Satisfaction Rate: | 14.71 | answered | 111 | ||||||||||||||
Variance: | 7.48 | Std. Error: | 0.26 |
| skipped | 0 | ||||||||||||||||
Details of organisation (if applicable) (18) | ||||||||||||||||||||||
1 2 3 4 5 |
| We sold our rental property in March after 14 years (two tenancies) | ||||||||||||||||||||
| Charity - Citizens Advice Jersey | |||||||||||||||||||||
| Property bought and rented as a source of income in retirement (self-employed so no occupational pension). | |||||||||||||||||||||
| Private landlord | |||||||||||||||||||||
| Owner of a number of flats and houses | |||||||||||||||||||||
- Are you responding as:
Response Response Percent Total
6 SBS Property Management Limited
7 Family owned small port folio of residential and medical rental properties.
8 Private Landlord
9 Private
10 Commissioner for Children and Young People Jersey
11 na
12 think this is another ridiculous idea!!!
it's just another excuse for states of jersey to get more money out of hard working folks!!
13 Private landlord
14 Jersey Fire & Rescue
15 N/a
16 Government of Jersey's Medical Officer of Health 17 Seymour Hotels of Jersey
18 Private
- Rented dwelling licensing consultation - owners
| |||||||
2. How large is your property portfolio? | |||||||
| |||||||
| Response Percent | Response Total | |||||
1 | 1 |
|
| 44.74% | 34 | ||
2 | 2 - 10 |
|
| 44.74% | 34 | ||
3 | 11 - 25 |
|
| 7.89% | 6 | ||
4 | 26 - 50 |
| 1.32% | 1 | |||
| ||||||||||||||
2. How large is your property portfolio? | ||||||||||||||
| ||||||||||||||
| Response Percent | Response Total | ||||||||||||
5 | 51 - 200 |
| 0.00% | 0 | ||||||||||
6 | 200+ |
| 1.32% | 1 | ||||||||||
Analysis | Mean: | 1.71 | Std. Deviation: | 0.84 | Satisfaction Rate: | 14.21 | answered | 76 | ||||||
Variance: | 0.71 | Std. Error: | 0.1 |
| skipped | 35 | ||||||||
| |||||||||||||||||||
3. Why type of property do you rent out (tick all that apply) | |||||||||||||||||||
| |||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||
1 | Flat |
|
| 71.05% | 54 | ||||||||||||||
2 | House (detached, terraced, semi- detached etc) | 44.74% | 34 | ||||||||||||||||
3 | Lodging house |
| 5.26% | 4 | |||||||||||||||
4 | House of multiple occupation (as defined by the Fire Service) | 9.21% | 7 | ||||||||||||||||
5 | Other |
|
| 7.89% | 6 | ||||||||||||||
Analysis | Mean: | 2.53 | Std. Deviation: | 1.57 | Satisfaction Rate: | 28.62 | answered | 76 | |||||||||||
Variance: | 2.47 | Std. Error: | 0.18 |
| skipped | 35 | |||||||||||||
4. Have you experience of licensing in other parts of your rental portfolio (tick all that | ||||||||
apply)? | ||||||||
Response Percent | Response Total | |||||||
1 | Fire service |
|
| 56.67% | 17 | |||
2 | Population office |
|
| 46.67% | 14 | |||
3 | UK licensing scheme |
|
| 3.33% | 1 | |||
4 | Other (please specify): |
|
| 20.00% | 6 | |||
4. Have you experience of licensing in other parts of your rental portfolio (tick all that | ||||||||||||||||
apply)? | ||||||||||||||||
Response Percent | Response Total | |||||||||||||||
Analysis | Mean: | 2.4 | Std. Deviation: | 1.31 | Satisfaction Rate: | 37.78 | answered | 30 | ||||||||
Variance: | 1.71 | Std. Error: | 0.24 |
| skipped | 81 | ||||||||||
Other (please specify): (6) | ||||||||||||||||
1 2 3 4 5 6 | 31/05/2019 14:37 PM ID: 118123070 |
| ||||||||||||||
20/06/2019 11:30 AM ID: 120043283 | No | |||||||||||||||
24/06/2019 14:30 PM ID: 120320532 | No | |||||||||||||||
25/06/2019 12:26 PM ID: 120429293 | nil | |||||||||||||||
25/06/2019 15:55 PM ID: 120470945 | No | |||||||||||||||
28/06/2019 16:27 PM ID: 120784042 | Tourism Law & Lodging House Law | |||||||||||||||
- Rented dwelling licensing consultation - owners
| |||||||||||||||||||
5. Would an online application and renewal process help you apply for a licence? | |||||||||||||||||||
| |||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||
1 | Yes |
|
| 61.04% | 47 | ||||||||||||||
2 | No |
|
| 23.38% | 18 | ||||||||||||||
3 | I'm not sure |
|
| 15.58% | 12 | ||||||||||||||
Analysis | Mean: | 1.55 | Std. Deviation: | 0.75 | Satisfaction Rate: | 27.27 | answered | 77 | |||||||||||
Variance: | 0.56 | Std. Error: | 0.09 |
| skipped | 34 | |||||||||||||
Comments: (13) | |||||||||||||||||||
| ||||
5. Would an online application and renewal process help you apply for a licence? | ||||
| ||||
| Response Percent | Response Total | ||
1 2 3 4 5 6 7 8 9 10 11 12 13 | 30/05/2019 18:49 PM ID: 118049141 | There should not be any such requirement, it being entirely my decision who and even whether I rent to anyone. This is further unwarranted State interference in people's private property rights. | ||
31/05/2019 08:48 AM ID: 118074956 | It should not be the only means of application. Hard copy written submission should be allowed. | |||
31/05/2019 12:01 PM ID: 118101611 | Yes if the licenses come in, however, is going to be an additional cost of time to tenants | |||
03/06/2019 18:28 PM ID: 118358200 | Online and easy is key to successful implementation. | |||
08/06/2019 11:05 AM ID: 118953152 | Only properties that fail to meet minimum standards or the equivalent in States rental properties should be licensed. | |||
24/06/2019 11:38 AM ID: 120303763 | I use a managing agent | |||
24/06/2019 14:30 PM ID: 120320532 | None | |||
25/06/2019 15:55 PM ID: 120470945 | no!! | |||
25/06/2019 16:50 PM ID: 120479723 | If a licensing scheme is deemed necessary for all rented properties the on-line administration would be needed. | |||
26/06/2019 13:25 PM ID: 120564478 | I have absolutely no interest in being licensed. It sounds as if as usual this is a forgone conclusion. | |||
28/06/2019 15:21 PM ID: 120782581 | The one property is our first experience as a Landlord and was built new and rented out for the first time in January 2018 | |||
28/06/2019 18:30 PM ID: 120800555 | this will increase the cost to landlords, as you will charge for a licence, then find that you need more staff to administer this, so licence goes up. rent goes up. what you need to do is listen to the tenants that complain, and jump on it. | |||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | |||
| |||||||||||||||||||||
6. Would you want a company to be able to apply for a licence on your behalf? | |||||||||||||||||||||
| |||||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||||
1 | Yes |
|
| 31.17% | 24 | ||||||||||||||||
2 | No |
|
| 44.16% | 34 | ||||||||||||||||
3 | I'm not sure |
|
| 24.68% | 19 | ||||||||||||||||
Analysis | Mean: | 1.94 | Std. Deviation: | 0.74 | Satisfaction Rate: | 46.75 | answered | 77 | |||||||||||||
Variance: | 0.55 | Std. Error: | 0.08 |
| skipped | 34 | |||||||||||||||
Comments: (11) | |||||||||||||||||||||
1 2 3 4 5 6 7 8 9 10 11 | 30/05/2019 18:49 PM ID: 118049141 | See my response at 5 above. There is sufficient overbearing legislation in this area already without the need for further intrusive interference. | |||||||||||||||||||
31/05/2019 08:48 AM ID: 118074956 | Not unless the property owner (if a private individual) or the UBO (if owned by a company) is clearly identifiable in respect of any application. Any application made by a company on behalf of an owner must provide transparency regarding ownership and responsibility should regulatory action be required. | ||||||||||||||||||||
31/05/2019 12:01 PM ID: 118101611 | This will only increase costs further for tenants | ||||||||||||||||||||
03/06/2019 18:28 PM ID: 118358200 | Personally no, but can imagine it may be useful for some | ||||||||||||||||||||
11/06/2019 23:27 PM ID: 119266284 | On the understanding that on cannot outsource responsibility. | ||||||||||||||||||||
12/06/2019 07:57 AM ID: 119275514 | I would rather apply for myself to ensure that all licences are in date and monitored | ||||||||||||||||||||
24/06/2019 14:30 PM ID: 120320532 | None | ||||||||||||||||||||
24/06/2019 20:48 PM ID: 120365563 | An estate agent manages my rental property and I suppose it would be good to have the possibility for that company to apply on my behalf. | ||||||||||||||||||||
25/06/2019 15:55 PM ID: 120470945 | Definitely not! | ||||||||||||||||||||
25/06/2019 16:50 PM ID: 120479723 | Definately not as this would only add to the costs | ||||||||||||||||||||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | ||||||||||||||||||||
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||||||||||||||||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||||||||||||||||||
can read about the proposed fee structure here) | ||||||||||||||||||||
Response Percent | Response Total | |||||||||||||||||||
1 | Yes |
|
| 58.67% | 44 | |||||||||||||||
2 | No |
|
| 25.33% | 19 | |||||||||||||||
3 | I'm not sure |
|
| 16.00% | 12 | |||||||||||||||
Analysis | Mean: | 1.57 | Std. Deviation: | 0.75 | Satisfaction Rate: | 28.67 | answered | 75 | ||||||||||||
Variance: | 0.56 | Std. Error: | 0.09 |
| skipped | 36 | ||||||||||||||
Comments: (22) | ||||||||||||||||||||
1 2 3 4 5 6 7 8 | 30/05/2019 18:49 PM ID: 118049141 | Fees? For what? The States proposes further intrusive bureaucracy and invites property owners to pay for the privilege. | ||||||||||||||||||
31/05/2019 08:48 AM ID: 118074956 | If rent-safe provides accreditation, why not just make accreditation compulsory and obviate the need for an additional layer of regulation as is being proposed. Why should properties already accredited under the rent safe scheme need to register under the proposed scheme as well? | |||||||||||||||||||
31/05/2019 12:01 PM ID: 118101611 | I can't understand why lodging houses are exempt. They are exactly the type of accommodation that this scheme should be monitoring. In the other sectors, this cost is only going to be passed onto the tenant through increased rents. | |||||||||||||||||||
31/05/2019 14:37 PM ID: 118123070 | Because they have already taken pro-active steps to comply with the legislation ahead of time. | |||||||||||||||||||
03/06/2019 10:04 AM ID: 118285963 | Rent safe only inspects a proportion of properties. | |||||||||||||||||||
11/06/2019 12:25 PM ID: 119196827 | I am a Rent Safe accrediting Landlord | |||||||||||||||||||
12/06/2019 07:57 AM ID: 119275514 | Not all landlords are registered with rent safe and those that do should have a preferable rate as it shows they are wanting their properties to be of a good standard | |||||||||||||||||||
12/06/2019 09:49 AM ID: 119286521 | I have answered yes but I think the licensing should be 100% FREE as we are already spending a lot of money keeping our dwellings up to standard and already paying for fire license and electrical surveys ,... If you are trying to 'Catch' all rogue landlords as it was presented yesterday by you won't achieve that by charging the decent landlords. Charging us is seen and felt as another taxing ploy. You need private landlords in the market and taxing them over and over again and making the regulations tighter will only push them to sell and the market will lose valuable rented dwellings (not every tenant wishes to own, some are very happy like that: I have a lot of tenants who have been there for over 15 years and they never intended to buy in the first place) | |||||||||||||||||||
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||
can read about the proposed fee structure here) | ||||
Response Percent | Response Total | |||
9 10 11 12 13 14 15 16 17 18 19 | 12/06/2019 16:49 PM ID: 119345343 | As it is the States who wish this introduction I would not be willing to pay at all. | ||
18/06/2019 11:37 AM ID: 119815753 | There should be no fees at all | |||
22/06/2019 17:55 PM ID: 120223398 | Do Rent Safe properties get inspected on a yearly basis to make sure that they still comply? Do the owners of Rent Safe properties have to pay an annual fee to remain accredited'? If there is a fee, does that fee plus the proposed reduced annual licence fee equal the proposed annual licence fee for a property that has not applied to be Rent Safe? | |||
24/06/2019 11:38 AM ID: 120303763 | Yes | |||
24/06/2019 14:30 PM ID: 120320532 | None | |||
24/06/2019 20:48 PM ID: 120365563 | Don't understand what Rent Safe is and if that applies to my property. | |||
25/06/2019 12:26 PM ID: 120429293 | I don't accept that only rent safe properties should be discounted. My property is at the top end of market as in its condition any problems are immediately fixed. I for example do not have an electrician check my own house regularly so cannot understand why thy this is a requirement for a rental property as you do not state what you can by regularly ( every 5 years or 10 or 6 months ??:) | |||
26/06/2019 13:25 PM ID: 120564478 | There should be no fees. You have quite obvious decided this disgraceful intrusion is going to happen. | |||
26/06/2019 22:35 PM ID: 120621691 | Rent safe is not the perfect solution it is purported to be which means some properties will lose out because of the rent save failings. | |||
27/06/2019 10:52 AM ID: 120644492 | This whole process is over regulation in a market that is driven by the high standards tenants already demand. There may be sub standard properties in Jersey and they must be removed from the market. There are plenty of avenues aggrieved tenants can access should they wish to highlight poor living accommodation. I recently rented my one bedroom flat to two lovely people who had been living in a property for three years because they were paying very cheap rent at £630pcm with parking. With an unrealistic rent increase requested by the landlord, who gave them limited privacy and restricted the use of hot water, they decided to move. This property was self contained and attached to the back of a his private home. Very often this is where the issues lie not with genuine landlords who are providing good accommodation for long term tenants. They had a choice, they are intelligent people with good jobs, they are thrilled with their new home. Make the rent safe scheme a necessary requirement before implementing higher costs with yet another regulation. The schemes are in place already, the condition report and the rent safe scheme. Why is there need for more? | |||
27/06/2019 11:54 AM ID: 120664321 | I've been renting to the same person for years and haven't had to use Rentsafe. I don't see why I should be penalised. | |||
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||
can read about the proposed fee structure here) | ||||
Response Percent | Response Total | |||
20 21 22 | 27/06/2019 22:24 PM ID: 120724449 | All of this over regulation and increased expense will simple make landlords give up and sell. There will be little property left to rent and rental prices will go up further. Lot's more states jobs will be required to regulate this. Buy the time you have paid them and their pensions you will just lose money. | ||
28/06/2019 18:30 PM ID: 120800555 | any increase in fees equals increase in rent. | |||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | |||
8. Do you agree that properties that apply for a licence before 31 January 2020 should | ||||||||||||||||||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | ||||||||||||||||||||
and the proposal for post-31 Jan ) | ||||||||||||||||||||
Response Percent | Response Total | |||||||||||||||||||
1 | Yes |
|
| 44.00% | 33 | |||||||||||||||
2 | No |
|
| 37.33% | 28 | |||||||||||||||
3 | I'm not sure |
|
| 18.67% | 14 | |||||||||||||||
Analysis | Mean: | 1.75 | Std. Deviation: | 0.75 | Satisfaction Rate: | 37.33 | answered | 75 | ||||||||||||
Variance: | 0.56 | Std. Error: | 0.09 |
| skipped | 36 | ||||||||||||||
Comments: (20) | ||||||||||||||||||||
1 2 3 4 | 30/05/2019 18:49 PM ID: 118049141 | See my previous responses. The question pre-supposes there will be a licensing scheme, it appears you have already made up your mind and this is a consultation exercise in name only (not uncommon with the States of Jersey of course). | ||||||||||||||||||
31/05/2019 08:48 AM ID: 118074956 | I don't see the artionale for this. It would just encourage landlords of lower quality or substandard accomodation to apply early to keep themselves off the radar, for a year at least. | |||||||||||||||||||
31/05/2019 12:01 PM ID: 118101611 | What's the point of automatically granting them, should be inspected if that is going to be the rules | |||||||||||||||||||
31/05/2019 13:05 PM ID: 118110705 | This appears to be a revenue raising exercise and does not protect the tenants as outlined from the outset. All properties should be subject to an inspection prior to being registered and the department needs to ensure it has appropriate staffing to handle the influx of initial registrations that will be required. It is unacceptable to bring in a licence arrangement if you cannot meet the immediate demands. The | |||||||||||||||||||
8. Do you agree that properties that apply for a licence before 31 January 2020 should | ||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | ||||
and the proposal for post-31 Jan ) | ||||
Response Percent | Response Total | |||
5 6 7 8 9 10 11 12 13 14 15 16 17 |
| fire service fell foul of this when they brought in their licencing and it impacted landlords massively. | ||
31/05/2019 14:37 PM ID: 118123070 | Provided an inspection is carried out within the following 12 months, dependant on the risk profile of the accommodation. | |||
07/06/2019 20:27 PM ID: 118803441 | No, as they mightn't meet basic standards or rent safe guidelines. | |||
11/06/2019 23:27 PM ID: 119266284 | In order to get the scheme established yes. There should however be inspections held in a reasonable period. | |||
12/06/2019 09:49 AM ID: 119286521 | Rent safe does a great job already, would you want them inspected again? | |||
12/06/2019 16:49 PM ID: 119345343 | The question doesn't make any sense, If the property is sub-standard the landlord wouldn't need to be inspected if an application is made this year? where's the sense in that. | |||
22/06/2019 17:55 PM ID: 120223398 | There are not enough people available to inspect all the rental properties in Jersey, you are going to have to employ a lot of extra staff. What happens to all the sitting tenants who are living in perfectly acceptable accommodation if no one is allowed to rent a property before an inspection has been carried out? Also, how many times will an inspector have to visit a property if in the first instance there are minor improvements required? | |||
24/06/2019 13:33 PM ID: 120321408 | I think every rental property should be inspected and then granted a licence if appropriate. | |||
24/06/2019 14:30 PM ID: 120320532 | None | |||
24/06/2019 20:48 PM ID: 120365563 | It doesn't mean just because you apply early your property is clean and safe! | |||
25/06/2019 12:26 PM ID: 120429293 | I am more than happy for an inspection. A £200 pa charge however is outrageous and cannot be justified. Perhaps an initial charge of £100 to register and then a £10 annual fee could be justified where the properties are deemed way above minimum. | |||
26/06/2019 13:25 PM ID: 120564478 | There you go again already decided. | |||
26/06/2019 13:31 PM ID: 120565901 | Otherwise I shall simply remove my property from the rental market. | |||
26/06/2019 22:35 PM ID: 120621691 | This proposal is flawed and is being assumed as a one size fits all solution. | |||
8. Do you agree that properties that apply for a licence before 31 January 2020 should | ||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | ||||
and the proposal for post-31 Jan ) | ||||
Response Percent | Response Total | |||
18 19 20 | 27/06/2019 10:52 AM ID: 120644492 | This question implies that despite asking for landlords and managing agents view and comments there is absolutely no hope of changing the structure or timing of this regulation. It is targeted at private landlords and the condition report, which is legally required, has been a great start at ensuring any tenants are happy with the property as they move in and landlords are happy when they move out. The deposit is kept offshore and can only be accessed when each party is happy. I would have thought with the condition report it would be advantageous to approach the UK company that holds the deposits to see how many disputes are managed and on which side the fault lies before implementing further costly regulation. | ||
28/06/2019 18:30 PM ID: 120800555 | that's a contradiction of purpose. | |||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | |||
| |||||||||||||||||||||
9. How should Environmental Health manage property inspections? | |||||||||||||||||||||
| |||||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||||
1 | An annual inspection of every property | 6.67% | 5 | ||||||||||||||||||
2 | On a risk basis |
|
| 28.00% | 21 | ||||||||||||||||
3 | Through tenant complaints only |
|
| 49.33% | 37 | ||||||||||||||||
4 | Other (please specify): |
|
| 16.00% | 12 | ||||||||||||||||
Analysis | Mean: | 2.75 | Std. Deviation: | 0.8 | Satisfaction Rate: | 58.22 | answered | 75 | |||||||||||||
Variance: | 0.64 | Std. Error: | 0.09 |
| skipped | 36 | |||||||||||||||
Other (please specify): (12) | |||||||||||||||||||||
1 2 3 | 31/05/2019 08:34 AM ID: 118073104 | Inspection within set time of registration, then risk based basis. | |||||||||||||||||||
10/06/2019 17:33 PM ID: 119122398 | And tenants complaints. | ||||||||||||||||||||
11/06/2019 12:25 PM ID: 119196827 | An application inspection and then an inspection every 3 years. As a property can only go really badly in 3 years if already substandard. If up to grade at the | ||||||||||||||||||||
| ||||
9. How should Environmental Health manage property inspections? | ||||
| ||||
| Response Percent | Response Total | ||
4 5 6 7 8 9 10 11 12 |
| beginning to be granted a licence then it should Siri practically to warrant an annual inspection | ||
11/06/2019 23:27 PM ID: 119266284 | Risk based taking account of tenant complaints and the time between inspections. No property should go uninspected for a lengthy period. The regime should be able to come up with standard times as examples present themselves. Suspect landlords should be subject to very regular inspections. | |||
12/06/2019 11:28 AM ID: 119301738 |
| |||
17/06/2019 16:38 PM ID: 119743901 | Also through recognised agents who manage properties on our behalf | |||
17/06/2019 17:08 PM ID: 119747257 |
| |||
20/06/2019 19:01 PM ID: 120094573 | An initial inspection followed by an inspection every 3 years | |||
22/06/2019 17:55 PM ID: 120223398 | Through complaints by both tenants and other people, eg neighbours | |||
24/06/2019 20:48 PM ID: 120365563 | Maybe a graded system on the age and condition of individual properties. | |||
24/06/2019 20:53 PM ID: 120370970 | By enforcing completion of Condition Reports and keep a log of those. If a tenant is not happy with a condition of accommodation this will be easy to target. | |||
25/06/2019 11:40 AM ID: 120419395 | If atenatcomplains then the landlord must have the same rights to complain about a tenant | |||
Comments: (24) | ||||
1 2 3 | 30/05/2019 18:49 PM ID: 118049141 | It is reasonable to inspect where the laws and regulations already in place are breached or are suspected to have been breached. A reasonable report from a tenant is a sufficient trigger for such an inspection but not otherwise, or the States will have the power to enter private property without just cause or because an officer just feels like it. | ||
31/05/2019 08:48 AM ID: 118074956 | If a licencing scheme was introduced, My view is that it is unlikely that Environmental Health will have the resources to provide a reactive service to complaints let alone a proactive service of annual or even risk-based inspections. If they were to increase resources to provide a proactive service it would require additional staff and therefore additional cost. Regulation will be funded by the licensees. landlord costs would rise, rents would rise to cove these costs. | |||
31/05/2019 12:01 PM ID: 118101611 | No licenses required but inspections should a tenant complain | |||
| ||||
9. How should Environmental Health manage property inspections? | ||||
| ||||
| Response Percent | Response Total | ||
4 5 6 7 8 9 10 11 12 13 14 15 | 31/05/2019 18:42 PM ID: 118149686 | I | ||
03/06/2019 09:01 AM ID: 118276469 | The majority of landlords are conscientious. To inspect every property would require a large and disproportionate number of States employee time at the expenses of the taxpayer. The innocent should not have to pay for the sins of the guilty. | |||
03/06/2019 18:28 PM ID: 118358200 | Using data available from various SOJ departments to identify high risk of low quality, and using mechanisms such as opportunities to ask tenants through other channels they are already interacting with (eg income support) to give feedback would make sense. I wouldn't have an issue with my property being inspected but it is high quality and wouldn't be the best use of resources. My tenants would say the same I'm sure, so making it easy for tenants to give feedback by an online form etc (maybe linked to current GOJ feedback form) would help give an idea of random/sampled checks rather than just the obvious suspects. | |||
11/06/2019 23:27 PM ID: 119266284 | The suggested sanctions appear toothless and worth the risk to the unscrupulous. The JLA comments are quite frankly laughable. | |||
12/06/2019 07:57 AM ID: 119275514 | I don't think all buildings need to be inspected on an annual basis, I think risk basis or through complaints | |||
12/06/2019 09:49 AM ID: 119286521 | Maybe the first time on application then through complaints by tenants or neighbours | |||
12/06/2019 11:28 AM ID: 119301738 | I do not agree with the scheme and the cost of the bureaucracy to implement | |||
12/06/2019 16:49 PM ID: 119345343 | An annual inspection of every property annually would be a very costly exercise. If that cost is charged each year, you can be sure rents will go up accordingly. | |||
18/06/2019 11:37 AM ID: 119815753 | If any of my tenants made a complaint, I'd be more than happy for an inspection to take place. Surely you know who the bad landlords are because of the complaints that you've received. The expression 'a sledgehammer to crack a walnut' springs to mind. | |||
24/06/2019 11:38 AM ID: 120303763 | All Landlords should have to use an independent accredited managing agent who can manage and monitor the properties. If they unable to get the landlord to address any problems/complaints then they should be able to call in the Environmental Health to inspect and issue an order to correct at a charge to the landlord. Any agent who did not perform would loose their accreditation. | |||
24/06/2019 14:30 PM ID: 120320532 | None | |||
24/06/2019 20:48 PM ID: 120365563 | My rented property isn't four years old yet and well maintained and regularly visited by my agent so I don't necessarily think one system applies to all properties. A tiered system relating to certain factors seems more appropriate. | |||
| ||||
9. How should Environmental Health manage property inspections? | ||||
| ||||
| Response Percent | Response Total | ||
16 17 18 19 20 21 22 23 24 | 25/06/2019 11:40 AM ID: 120419395 | An annual inspection is just creating more jobs for an already overpopulated island | ||
25/06/2019 12:26 PM ID: 120429293 | If this scheme is to identify those properties/landlords theatre below par as it purports to be then it is extremely inequitable and discriminatory to penalise the majority | |||
25/06/2019 15:55 PM ID: 120470945 | Not every property has a problem!!! | |||
26/06/2019 13:25 PM ID: 120564478 | It would be quite nice if you had actually thought this through. I have spent a huge amount of money on my property. It was my home for nearly 30 years, I couldn't afford then to make it as comfortable as it is now. My tenant is very happy, think of them if you want someone in your house you invite them in. You do not want officials poking around in what is your private space. | |||
26/06/2019 13:31 PM ID: 120565901 | Quite simply if a tenant complains then yes it should be followed up, however many owners will simply take their properties off the rental market if there is too much interference and cost involved. | |||
26/06/2019 22:35 PM ID: 120621691 | This is a difficult question and is an example of how this proposal is placing all landlords in the same bucket of having poor quality properties, etc. | |||
27/06/2019 10:52 AM ID: 120644492 | If through tenants complaints, why is there any need to over regulate the rental market? Tenants can complain through many channels along with social media. I personally find that after years of good relations with my tenants that there has become an unhealthy distrust until they settle in and realise we are available for any unforeseen repairs and leave them to enjoy their new home. | |||
28/06/2019 16:27 PM ID: 120784042 | Fees should be proportionate to risk | |||
29/06/2019 11:02 AM ID: 120828833 | Is the current legislation ineffective.? | |||
- Rented dwelling licensing consultation - tenants
| |||||
10. What sort of accommodation do you currently live in? | |||||
| |||||
| Response Percent | Response Total | |||
1 | Flat |
|
| 52.00% | 13 |
2 | House (detached, terraced, semi- detached etc) | 48.00% | 12 |
| |||||||||||
10. What sort of accommodation do you currently live in? | |||||||||||
| |||||||||||
| Response Percent | Response Total | |||||||||
3 | Lodging house |
| 0.00% | 0 | |||||||
4 | House of multiple occupation (as defined by the Fire Service) |
| 0.00% | 0 | |||||||
5 | Other |
| 0.00% | 0 | |||||||
Analysis | Mean: | 1.48 | Std. Deviation: | 0.5 | Satisfaction Rate: | 12 |
| answered | 25 | ||
Variance: | 0.25 | Std. Error: | 0.1 |
| skipped | 86 | |||||
| ||||||||||||||||||||
11. Have you lived in what you consider to be poor housing? | ||||||||||||||||||||
| ||||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||||
1 | Yes |
|
| 40.00% | 10 | |||||||||||||||
2 | No |
|
| 60.00% | 15 | |||||||||||||||
Analysis | Mean: | 1.6 | Std. Deviation: | 0.49 | Satisfaction Rate: | 60 | answered | 25 | ||||||||||||
Variance: | 0.24 | Std. Error: | 0.1 |
| skipped | 86 | ||||||||||||||
Please add any comments which explain your answer (18) | ||||||||||||||||||||
1 2 3 4 | 31/05/2019 11:59 AM ID: 118102228 | Water quality poor Electrical issues Heating problems | ||||||||||||||||||
31/05/2019 12:22 PM ID: 118103568 | I have been lucky enough to choose what type of accommodation I live in as I am able to pay half of the rent alongside my partner. However, the "decent" housing that I currently live in has it's problems as well. We have to have 2 dehumidifiers running 24/7 to deal with the mold problem we have in our bathroom, office and bedroom. As our building is a listed building it has single glazed windows which means it becomes so cold in the winter. I don't want to think about the poor people who can't choose where they live and have to live in accommodation that's worse than ours. It can't be good for their mental or physical health. | |||||||||||||||||||
31/05/2019 15:58 PM ID: 118133780 | Windows not air tight, poor ventilation in bathroom causing mould, no bins, unsafe/blown out electrical sockets | |||||||||||||||||||
31/05/2019 19:43 PM ID: 118160960 | I live in a good home and have an excellent landlord now, but have previously had an awful landlord. | |||||||||||||||||||
| ||||
11. Have you lived in what you consider to be poor housing? | ||||
| ||||
| Response Percent | Response Total | ||
5 6 7 8 9 10 | 31/05/2019 23:00 PM ID: 118172375 | Mould and damp , sons clothes in his wardrope all damp and mouldy too and took good couple of months to come and sort a leak in the roof which was had water coming through | ||
03/06/2019 09:18 AM ID: 118276895 | Although the landlord was good at allowing simple repairs to be done anything bigger was more of a problem. For years we had water coming into the living room through the roof if the wind blew in the wrong direction. This continued for years even though the landlord had 'sent people to fix it'. There was black mould in every room in the house (not a trickle vent or ventilation brick in site); the bathroom was so damp, (despite an air vent in that room) that I couldn't even keep a face cloth in there as everything got ruined with mould. The seal in the double glazing in the bathroom had gone and this had luminous green mould in it that glowed in the dark. The bathroom probably had the most colourful range of mould in the whole house. The electric immersion heater/water cylinder was outside next to the oil tank with no fire retardant material between them. A few weeks before we left we noticed the plug to the immersion heater had turned brown. When we unplugged it, the socket itself had melted. I am claiming a miracle that there was not an electrical fire - you can imagine what that would have been like as it would have happened right next to the oil tank. I am sure they were not even the worst landlords in Jersey | |||
12/06/2019 23:26 PM ID: 119379525 | Within 4 days of moving into the property we discovered the outer casing of the cooker was live. The electricity constantly tripped after 18 months it was finally discovered that water was running down the electrical terminals of the boiler. For the first 18 months in the property the roof leaked and the windows did not close. We have had 3 prolonged periods of no running water. There were no smoke alarms in the property until March 2019. | |||
12/06/2019 23:55 PM ID: 119380556 | I live in a relatively new build apartment. | |||
14/06/2019 03:25 AM ID: 119490372 | Though currently living in a flat, seeking a detached house. Poor housing consisted of lacking thermal insulation, failing to be wind and/or water proof, lacking sound insulation (from neighbours' and outside noise). Quality available in Jersey is woeful for the prices demanded by proprietors. | |||
14/06/2019 10:45 AM ID: 119512510 | I moved to Jersey around 15 years ago. for many years I had rented unqualified properties and while some of them were nice (and expensive, £850 pcm for a small bedsit) there were a few that were poorly maintained. One had no sink in the bathroom and the only option was to wash in the kitchen sink. Others were full of mould. Others didn't have adequate heating. Unfortunately at the time I wasn't aware of environmental health and just assumed i'd made a bad decision and had to either put up with it of move on, which in most cases I inevitably did. The unqualified rental market is a minefield that is littered with poor properties and uninterested (except when the rent is late) landlords. For there to be a set of minimum standards that will give basic amenities and a basic level of cleanliness to properties is a huge positive step forward for people coming to live on the island. Well done! | |||
| ||||
11. Have you lived in what you consider to be poor housing? | ||||
| ||||
| Response Percent | Response Total | ||
11 12 13 14 15 16 17 18 | 20/06/2019 08:18 AM ID: 120018427 | While the property is begining to show its age and is in need of modernising in the next 5 years, it is still a nice property for myself and my children. | ||
20/06/2019 10:23 AM ID: 120033281 | If it wasn't the standard I require I would not rent it! | |||
22/06/2019 21:02 PM ID: 120229828 | Overall I am very happy with the flat I am living in, and the landlord/landlady (owner) is a kind person. Nevertheless I have two issues with my flat:
I had the water tested at my own expense a few times, and informed the owner of the situation, and they see no reason to remedy the issue. I am since then using bottled water for cooking. This feels like camping in my home. It puts me of cooking. How do you rinse Pasta when you need one hand to hold the sieve and two hands to decant water out of a 5 liter bottle. I also can't afford to throw away bought water, tipping it down the drains. So I sometimes don't wash my vege, eat fewer vege, and more ready meals :-( not good.
| |||
24/06/2019 14:21 PM ID: 120326983 | The property I currently live in is quite reasonable. I should point out that I am a landlord myself, having property in the UK. My previous career has involved me in the private rented sector with Poole Borough Council and working in partnership with Bournemouth and Poole Landlords Association. As an Enforcement Officer I have seen both sides of problems relating to tenants, landlords and their properties. I have to say that a registration system and inspection of privately rented properties on the Island is long overdue. I have seen so many properties here that I would consider to be in serious disrepair, if not unfit for human habitation! I have heard Jerseys landlords saying that it will cause some landlords to leave the business if the scheme is adopted. It is my belief that the Private Sector would be far better off without them. I am constantly amazed with how everything is in the landlords favour. This needs to be addressed to ensure the private rented sector becomes a safe and regulated sector, providing decent standards at fair rates. | |||
24/06/2019 19:14 PM ID: 120363328 | Whilst I have lived in less than perfect accommodation with damp etc it has ultimately been a choice over price. | |||
25/06/2019 14:20 PM ID: 120453163 | Prior to the flat where I now live, several other living areas were really quite shabby | |||
26/06/2019 22:49 PM ID: 120623282 | I've lived in places that require work but the rent has reflected that or the landlord assisted with the work knowing it also benefited the property | |||
27/06/2019 10:17 AM ID: 120648899 | Some places I have rented have needed work or had old windows, tired décor, etc however I wouldn't call them poor housing. | |||
- Rented dwelling licensing consultation
| ||
12. You can read licensing proposal here: | ||
| ||
| Comment | Response Total |
Are there elements that you particularly support | 100.0% (59) | 59 |
Are there elements that you particularly oppose | 100.0% (68) | 68 |
Are there elements that you think are missing | 100.0% (45) | 45 |
Should there be exemptions for certain rental properties (please explain) | 100.0% (52) | 52 |
| answered | 77 |
skipped | 34 |
13. Is there anything else you would like to add, or information you want to contribute | |||||
to the consultation? | |||||
Response Percent | Response Total | ||||
1 | Open-Ended Question | 100.00% | 81 | ||
1 2 | 30/05/2019 18:49 PM ID: 118049141 | My prior comments refer, it is no business of the States of Jersey how, whether, when or who to a private property owner decides to let a property. The already overbearing array of Laws and Regulations are more than sufficient without a further tier of bureaucracy being added to them. | |||
31/05/2019 08:29 AM ID: 118073431 | For too many years Jersey has failed to regulate both the private rental sector and the social housing rental sector. This resulted in unacceptable living conditions for hundreds of families and the health outcomes have never been fully investigated or indeed considered. This is an appalling indictment on Jersey's Government who have consistently failed to address the crisis in housing amongst the most vulnerable in our society. Landlords have escaped investigation and potential prosecution despite the potential health impacts on the lives of children and adults who have been exposed to the real health risks caused by poor quality housing. This law is needed, robust enforcement must be supported and successful prosecutions met with significant penalties. There is no excuse in the 21st Century for anyone to be housed in a property that does not, at the very least meet Decent Housing Standards'. Rent must be set in line with the condition of the property. A 2* property for example should not be rented out at the same average rent for a 5* property and these rents should also be capped. The setting of 90% of Market Rate is totally misleading and unaffordable for the vast majority of those living in both private rental dwellings and social housing. There is no such thing as Affordable Housing' for many in Jersey. It is an illusion and a description that | ||||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
3 4 5 6 7 8 |
| should be removed from the public service language. Governments should be judged on how they look after the most vulnerable in our society and there is no other sector where the evidence is overwhelming at our governments total apathy and lack of care. For decades than the Housing Rental Sector has never even figured on the governments list of priorities . Jersey should be ashamed at its appalling lack of care for its residents who over decades have been forced to live in substandard accommodation. Good Quality Housing is a fundamental right and any failure to provide risks impacts on our health service just as those exposed to poor housing suffer the impacts. This legislation is at least 30 years late in coming and we must not wait any longer. | ||
31/05/2019 08:34 AM ID: 118073104 | We sold our "quirky" rental property this year at the end of the lease after following the course of the new law and regulations, facing the issues of ongoing maintenance to a listed property, and the associated high costs. Charging a relatively low rent does not excuse the lack of double glazing, an inadequate heating system, poor insulation, etc - we will buy a modern property if we enter the market again as landlords. | |||
31/05/2019 08:48 AM ID: 118074956 | Added regulation will mean added cost to those being regulated. You only have to look at the Information Commissioner's proposal for fee increases for Data Protection registration to see this in action. Added cost to the landlord will be passed on to tenants. The higher the regulatory bar is raised - reactive vs proactive - whether risk based or mandatory inspections, the greater the cost passed on to the landlord and comensurately it will further inflate rents in an already stressed environment, where investors, especially in new properties, seek to receive a market return on their investment. | |||
31/05/2019 09:33 AM ID: 118081050 | With the numerous UK TV programs that show rogue landlords and rogue tenants still operating in a more regulated environment than Jersey I really don't see what this will achieve other than increased costs that will be passed on to tenants. That is not in anyone's interest. Please just encourage tenants to be more vocal about unacceptable conditions. | |||
31/05/2019 12:22 PM ID: 118103568 | I think there should be a dedicated team set up, otherwise this will be too much for the Minister to take on. A dedicated "Licensed Rental Team" should be set up to inspect each property and report back to the Minister for the Minister to then sign off. The application process should allow inspectors to take photos to prove that the accommodation is suitable. Also, it must clearly state whether the license should be displayed in the rented property or not as this could infringe on the tenants want to personalize their home. Individuals must also be given assurance that if they report a rented dwelling as unlicensed there will be no backlash on their part such as being placed on a landlords "blacklist". | |||
31/05/2019 12:24 PM ID: 118105556 | I have experience of Landlord and Tenant sector in Wales. When a landlord/agent/management register with Rentsmart Wales there is compulsory training to undergo prior to approval of registration so that the Landlord etc understands their legal obligations. Jersey should consider adopting siimilar provisions for its licensing regime. | |||
31/05/2019 12:32 PM ID: 118106147 | I feel property rented in private estates, should have any restrictions which are in the deeds ie parking and where to park and number of cars allowed, should be made clear to whoever rents a house or flat. And not left to residents to complain giving them stress just because the owner wants to make money at others expense. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
9 10 11 12 13 14 15 16 | 31/05/2019 16:38 PM ID: 118138879 | As a landlord I take the maintenance and condition of my property very seriously. The trouble is a few landlords don't and this gives everyone a bad name. I put up my rent this year for the first time in 3 years. I only did this as the service charges went up for the 2nd time in 3 years. | ||
31/05/2019 18:42 PM ID: 118149686 | I let accommodation for approximately 18 years. I received no complaints from any tenants. I never once refused or delayed payment of any returnable deposit. I believe this is purely about generating 'business' or perhaps, justifying employment of future, additional civil servants. Unless standards have seriously declined in the last 20 years, the accommodation in Jersey is generally not as bad as the public are led to believe. The few unsafe and sub standard premises are usually the ones that 'make the headlines'. Until recently, I visited several hundred rented premises & I'd estimate under half a percent required 'urgent' work undertaken to allow continued habitation. A large number of premises are damaged by tenants not airing the premises & drying laundry indoors which naturally culminates in unsightly & unhealthy living conditions. I do not let any premises, therefore, have no vested interest but do feel that more & more red tape is being stacked against the landlord whom, incidentally, generates money for our Island. | |||
01/06/2019 23:32 PM ID: 118221883 | The rental accommodation market is an open market. If you don't like somewhere you don't have to live there. It is your choice where to live. No one makes you live in a rented accommodation. Therefore market conditions prevail and this legislation is totally unnecessary for which the costs will only be passed onto the tenant. Totally unnecessary. I take pride as a landlord with all my properties. This feels like a financial punishment for doing nothing wrong. | |||
03/06/2019 09:01 AM ID: 118276469 | I distrust the intentions of the Housing Minister. He appears to favour the interests of tenants and has no regard for landlords. Housing policy should not become an extension of class warfare. There is a real risk of mission creep toward rent controls and one-sided security of tenure legislation. | |||
03/06/2019 09:18 AM ID: 118276895 | There is not a lot of detail about the mechanics of how the scheme would run. However, I believe it is important that the issuing of a licence is for individual properties and not for a landlord. As some landlords have a large portfolios of dwellings, they shouldn't be allowed to 'hide' poorer quality dwellings in amongst those of a better standard. Tenants are in a very powerless position in Jersey - properties are very expensive to rent and can be difficult to find. I believe therefore that in any scheme the responsibility needs to be on the government to declare a property 'habitable' rather than on a tenant to complain that the property is 'uninhabitable'. | |||
03/06/2019 10:04 AM ID: 118285963 | Fees should be circa 15% of monthly rental value as per lease at time of inspection/application. Proposed fees are excessive for bedsits and generous to larger dwellings. | |||
03/06/2019 18:28 PM ID: 118358200 | The link to licensing proposals didn't work so I haven't read in detail. | |||
04/06/2019 16:56 PM ID: 118457879 | The introduction of fees for Landlords will inevitably increase rentals for tenants and affect the supply of decent letting properties. The introduction of the minimum | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
17 18 19 20 21 22 |
| standards has already caused costs in respect of newly signed off properties which have to have an electrical safety inspection. | ||
07/06/2019 16:08 PM ID: 118776769 | The rental property market is well regulated already. My deposit scheme involves property inspections and a condition report linked to a lease agreement. Because of the numbers accommodated, Lodging houses are already annually inspected and are fire certified. This proposed licence scheme will lead to fewer rental properties being made available, deter investment into rent property, pushing up rents and reducing rental stock. It would be much better to band Bad Landlords from renting properties out , until they had made improvements to bring their properties up to an acceptable level. There should also be a register of Bad Tenants. Leaving the good tenants and landlords free for state interference. This proposed licensing punishes all the good and decent local landlords. If this license schedule is made in to Law, I and a number of private landlords will be selling our properties and make alternative investments. Please acknowledge my comments, Kind regards Guy Woods From Guyrobertwoods@gmail.com. | |||
08/06/2019 11:05 AM ID: 118953152 | This proposed new law depreciates the many high value and top private rental sector properties that are a credit to Jersey. They are not the problem. Instead a law should be enabled to regulate the poor conditions sometimes suffered by tenants in low value rental properties with commercial multi unit landlords. This proposed law is too broad a brush and whilst we all share the wish that standards are met, penalizing private owners of high quality rental properties with big brother regulation because of the publicity surrounding poor conditions in mainly St Helier, is not the way forward. | |||
10/06/2019 17:32 PM ID: 119121799 | Having lived in (unsafe) flats as a student in London, ensuring safe good standard rental accommodation is essential. This is particularly important for Jersey and the well-being of the many children who live in flats. How can we address the welfare of children while disregarding their living conditions? No half decent landlord would object to the scheme proposed. The only problem is that this has not happened earlier. At last a truely positive initiative from our "new" government. | |||
10/06/2019 17:33 PM ID: 119122398 | Everyone should be as safe as they can be in their home....especially children,and the vulnerable.more resources to department...it will be ahead of many juristrictions,will alleviate many social and health problems...it will be the most positive achievement in this Gove term with far reaching effects...don't let a few vociferous rogue landlords who don't reflect our views damage the safety of people for one pound a week. | |||
10/06/2019 20:31 PM ID: 119140200 | There is no definition to what social housing is. i would suggest that there some units of accommodation that are paid for by income support in the private sector in this case they should be exempt if you have housing trust which are classed as social housing then they all need to be charged. how is social housing identified and what happens when it changes part way through the year. | |||
11/06/2019 12:25 PM ID: 119196827 | Worries by the cost as the cost just seem to be escalating. Ie fire certs, electrician testing, pat testing, ect ect | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
23 24 25 26 27 28 29 30 | 11/06/2019 23:27 PM ID: 119266284 | The sanctions are light. The registration and renewal of a lease should incur a landlord cost which must be illegal to pass on to the tenant. | ||
12/06/2019 07:57 AM ID: 119275514 | I believe that the licencing is a good thing as it will sift out the bad landlords and help us agents in the long run. We do not want to be renting out bad accommodation or having to have confrontations with landlords to ask them to make changes. It will also make me sleep better at night knowing that the tenants I have housed are in a good standard of accommodation. | |||
12/06/2019 09:10 AM ID: 119281068 | The introduction of such a scheme in the format described by (11/06/19) is total over kill. I do not know of any other jurisdiction that has introduced a scheme that requires every rental property to be inspected annually. Very expensive for tenant and landlord. I do believe that there is a need for a process that allows for tenants with problems to complain to a responsible body that takes action. | |||
12/06/2019 09:49 AM ID: 119286521 | Please see previous comment. I am not opposed to being on a landlords list ( I am already on Parish rates' list) but I am very strongly opposed to the fee and don't think it should be down to either myself nor my tenant to pay for it. They have always been happy tenants and don't need to be charged more. I really hope you listen to our comments and do something about the bad landlords and leave the good ones aside. You have helped the tenants already a great deal by imposing the leases and schedules of conditions (which I was already doing), the MyDeposits scheme (which wasn't needed for 90% of landlords/tenants), the rent safe scheme including the 5 year electrical inspection (which should be a suggestion, not an obligation), and others I can't think of just now... FOCUS ON THE BAD GUYS AND MAYBE HAVE AN ANONYMOUS REPORTING PHONE LINE FOR POSTIES, TENANTS, VISITORS TO REPORT THE UNSAFE PLACES | |||
12/06/2019 11:28 AM ID: 119301738 | Scrap this ridiculous over regulation | |||
12/06/2019 13:27 PM ID: 119319962 | I think this will push rental prices up. | |||
12/06/2019 16:49 PM ID: 119345343 | I am part owner of a modest house which was divided into 2 flats in 1975. It was bought for my parents to retire to having lived in rented accommodation all their married life as a home with an income. They've both gone now and my family let the 2 flats. I would like to know why their doesn't appear to be any legislation covering bad tenants? Having seen fairly awful pictures of homes with damp walls on the JEP. I question how they got like that? It appears you always blame the landlord. When in fact airing your home will, for the most part prevent damp and mould. Added to which who would take on a property in such a condition? Surly it's the occupant who contributes the state of the home they live in | |||
12/06/2019 17:06 PM ID: 119349345 | I think some landlords are put off from applying for Rent Safe as they don't want to have their personal details in the public eye. There needs to be more public awareness. Many landlords are still unaware of the Law and more legislation will | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
31 32 33 34 35 36 37 |
| result in properties being sold instead of rented. | ||
12/06/2019 23:26 PM ID: 119379525 | The proposed regulations should mirror UK law with annual boiler testing, electrical safety testing, water testing. Tenants should not have to pay full rent for any period during which the landlord does not maintain the property. Persistent non maintenance should constitute a breach of contract by the landlord releasing the tenant from the contract. | |||
12/06/2019 23:55 PM ID: 119380556 | Yes. Again, you should really apply to this registered dwellings only or at in the first instance. We know that it is these dwellings which often have the poorest quality standards maintained. implement that as a proof of concept. Don't waste time, and taxpayers money implementing this to properties which are newly built and obviously therefore built to high standards and maintained to already high standards. | |||
13/06/2019 20:59 PM ID: 119476567 | Agree that landlords need to be charged. Proper regulation costs money and landlords should pay as they make a fortune. | |||
14/06/2019 03:25 AM ID: 119490372 | I hope that this is a starting step, to improve the quality of rental stock within the island; there's much more to do beyond such basics. This licensing scheme would also seem useful by which to gather statistical data on the island's private rental dwellings. This being something that was mentioned several times, by States members, during their debate on soaring rental prices and the general housing crisis of late. | |||
17/06/2019 16:38 PM ID: 119743901 | If the aim is to reduce/minimise or get rid of poor properties then this is an expensive and far reaching over reaction. | |||
17/06/2019 17:08 PM ID: 119747257 | While I applaud the States' efforts to clamp down on Rogue Landlords, this seems to be an extra tax on every landlord - good or otherwise. I live in UK and rent out an old family property in St Martin's. I already pay 20% tax on the rental income - despite the fact that I only come to Jersey once every two years or so - and my visits tend to be very brief. Despite my absence from the island, I keep in regular contact with the tenants, and spend a considerable amount to maintain the property through trusted local tradesmen. For example we recently had an electrical inspection and had some re-wiring done, and a new fuse-board fitted. I don't see why I should be paying more tax on top of what I'm already paying. After all, if I don't use any of the Jersey Public Services, what exactly am I paying the taxes for? Even if I were in the island - every landlord pays tax on their rental income - again, what is this money for if the States are asking for additional money to cover the cost of inspecting rental properties. You are essentially taxing the same income twice - which seems grossly unfair. | |||
18/06/2019 11:37 AM ID: 119815753 | I've been a landlord for well over 30 years now and I've never had any tenant complain - either to me or the States - about the standard of the accommodation that I provide. Most of my tenants have been with me for at least 10 to 15 years - some well over 20 years. Is this indicative of a bad landlord? The extra | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
38 39 40 41 42 43 44 |
| bureaucracy and expense won't make me a better landlord. Why do you need to charge? You already know who the bad landlords are - they are the ones that have catalogue of complaints against them from their tenants. Do you really think that by registering me, and making me pay, will help you identify the bad guys? - of course not - you already know who they are. I suspect that this whole exercise is a veil for another stealth tax. | ||
18/06/2019 22:38 PM ID: 119900268 | I feel that this is an extra tax on landlords that will ultimate push up rental prices for tenants | |||
19/06/2019 16:32 PM ID: 119978090 | Earlier this year I purchased a block flats and am involved in the process achieving of fire Certification amongst other upgrades. I am finding it very difficult to achieve improvements in a timely manner as the local trades are all working flat out, for instance I have been waiting 4 weeks for an emergency lighting price from United Electrics. I fear this proposed law is not giving enough lead time for landlords to react, given this environment. I for one will struggle to achieve Fire certification in time, least of all because the Fire Officers are also overstretch. I feel an implementation date of January 2021 to be more appropriate and more likely to provide a measured result. I have only just found out that I have missed the consultation event last week! I would also comment that as my properties are at the budget end of the market, the application costs will have to be passed on to the tenant in one form or another | |||
20/06/2019 08:18 AM ID: 120018427 | I believe in the long term this is the right thing to do, to ensure that all rented accommodation is of basic standards as the welfare of all islanders is important and this should all ensure that all buildings are maintained. | |||
20/06/2019 09:48 AM ID: 120027294 | This is an overly complex scheme that is unnecessary and will discourage landlords from renting properties, therefore reducing the number of properties available on the market. It will also increase rental prices, as costs will be passed on. The Rent Safe Scheme is already in place and working, why is it necessary to add an additional layer of bureaucracy and associated costs. This impacts all landlords and tenants as opposed to focusing on those few that need inspecting and monitoring. | |||
20/06/2019 11:30 AM ID: 120043283 | I can't see how any of this will protect the tenant or guarantee any standards This is just more red tape & expense. The cost will be passed on to the tenant, the standards will not change. If any tenant is unhappy they can complain (which is the case anyway today) This is another waste of time | |||
20/06/2019 14:34 PM ID: 120067731 | Please keep it very simple - the more paperwork, the less likely we will continue renting out the property! I understand the reason for these proposals but fear that this will lead to regulatory creep and therefore less properties on the market. | |||
20/06/2019 19:01 PM ID: 120094573 | Yes, agents in Jersey are not insisting on rental Properties complying with existing legal standards. We moved to Jersey in 2016 via Locate Jersey (HNW status). We rented a high value property through one of the major estate agents and it did not have smoke detectors, carbon monoxide detectors and the Electrics were potentially lethal. We know because we ended up buying the property and had to put everything right. I find it disgraceful that the agent rented the property without ensuring these basic things were in place. My cleaner rents a property which is | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
45 46 47 48 49 50 |
| unacceptably damp and the landlord is not providing space heating. For these reasons I think you need a licensing system. | ||
22/06/2019 17:55 PM ID: 120223398 | Your statement that these regulations will prevent no fault' evictions is wrong, especially in the long term. You state that all properties are going to have to be registered, so at the end of the tenancy of a property that is registered, the Landlord will be equally able to decide not to extend the tenancy to an existing tenant and as the property is registered, he will be able to rent the property to someone else. Are you actually proposing that the Landlord has to explain why there has been a change in tenant? Jersey is already an attractive place to live and work, why else would we have an increase in our population of over 1,000 year after year. The registration of rental properties is not going to change that attractiveness and we don't need to attract even more people, we haven't got enough places for people to live in as it is! I am dismayed at the price some people charge for renting out a property. It is almost impossible for families to afford their rent, particularly those who are single parents'; a growing sector, I am afraid to say. All the fees that you are going to charge are just going to be passed on to the tenants, making it even more expensive for them to rent. I am afraid to say that this all feels like a sledgehammer to crack a nut. The amount of bureaucracy you are recommending is making me believe that it would just be easier to sell my properties to local families and therefore remove them from the rental sector completely. | |||
22/06/2019 21:02 PM ID: 120229828 | Who has to prove that a property is fit for human habitation? I would recommend that the onus should be with the owner / landlord / letting- agent that the accommodation is fit for purpose. Not with the tenant to challenge it if the believe that aspects of the accommodation are falling short of legal requirements. ----------- Who is does "the Minister" refer to? I would hardly believe that our housing minister will walk around looking at properties. There are too many properties to look at for one person do do that job. Some issues cannot be ascertained by a site visit - nitrates in water, e.g. that requires a laboratory analysis. The team of inspectors will require a broad training / background to identify the various issues that could occur. | |||
24/06/2019 11:38 AM ID: 120303763 | I am nervous of a regular fee as this would push up the rental costs to tenants. If costs can not be passed on then a number of properties would probably come of the market as alternative form of investment would be found with less hassle/red tape. Maybe this is what the States of Jersey want to avoid so many individuals to monitor. | |||
24/06/2019 13:22 PM ID: 120315229 | Increasing legislation against landlords is leading to many good properties, managed by considerate landlords, being withdrawn from the rental market. | |||
24/06/2019 13:33 PM ID: 120321408 | By licensing properties to rent it would weed out the bad ones. If you have nothing to hide you will be happy to have your property inspected. | |||
24/06/2019 13:34 PM ID: 120319876 | Housing is more than just a shelter. UNICEF state A home includes a safe and sufficient water supply, safe and accessible sanitation, protection from hazards, free from excessive noise and overcrowding. Health care, education and child care | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
51 52 |
| services must be available and accessible within the community.' We know that a decent standard of housing is essential for wellbeing. The right to adequate housing is guaranteed by international human rights law. Article 27 of the United Nations Convention on the Rights of the Child (UNCRC) says that children and young people should be able to live in a way that helps them reach their full physical, mental, spiritual, moral and social potential. A child's development cannot be divorced from his or her conditions of living.' For this to happen, children should have access to adequate food and housing. Good nourishment and nutrition are essential for children and young people to reach their full potential, while safe and well-maintained housing is necessary to ensuring their development. The UNCRC states that children have the right to an adequate standard of living that is good enough to meet their physical and social needs and support their development. Governments must help families who cannot afford to provide this. The Universal Declaration on Human Rights 1948 (UDHR) says that everyone should enjoy a standard of living adequate for the health and wellbeing of themselves and their family, including housing. However, the right to adequate housing does not require the Government to provide housing for all. Government housing law and policy should help realise the right to adequate housing for everyone. This can be through the provision of a range of housing options and also through setting minimum standards for non government provided housing to ensure that the housing is adequate. For example the Government may decide that disadvantaged members of the community should be given priority consideration for housing. For many in Jersey the right to adequate housing is a problem because of the lack of affordable housing, homelessness, insecurity of tenure, poor housing conditions, overcrowding, and a discriminatory housing market which prejudices those living in poverty and those from disadvantaged social groups. In relation to children and housing I would advise that consideration be given to the UNCRC focusing not just on Article 27, but on a range of articles 5-9,18,20,21 and 30 which all contribute to the development of children's social, moral, mental and spiritual development. The UNCRC is indivisible and therefore the provision of adequate housing must go alongside other rights for example access to healthcare, education, income support and childcare. If children are living in isolated areas the Government may need to consider how they will access their other rights for example the right to an education, to relax and play, and to meet with friends and to join groups. The Public Health and Safety (Rented Dwellings) (Jersey) Law 2018 introduces measures to ensure minimum standards of health and safety to be met by rented dwellings and this is welcomed however, there are wider issues to be considered for those children living and growing up on the island and the Government should consider these to ensure the rights of all children in Jersey are promoted and protected. | ||
24/06/2019 14:21 PM ID: 120326983 | Please see my previous note regarding being an Enforcement Officer in the private rented sector. | |||
24/06/2019 14:30 PM ID: 120320532 | Increasing legistation against landlords is leading to many good properties being withdrawn from the rental market | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
53 54 55 56 57 58 59 60 61 | 24/06/2019 19:14 PM ID: 120363328 | The existing tenancy deposit scheme is flawed. My deposits have a fundamental lack of understanding of Jersey from what others have told me. I previously had my deposits refunded in full, but now have to pay an adminstration fee out of it. The delay in receiving the deposit refund has impacted on being able to secure another property. | ||
24/06/2019 20:53 PM ID: 120370970 | Adding complexity will frustrate landlords. My Deposits is a great service, enforce Condition Reports, this will identify "cowboy landlords" and make them work for the licence. I think anyone to does everything by the book should be rewarded, not punished. | |||
25/06/2019 11:40 AM ID: 120419395 | This proposal is far too much in favour of the tenant and must also give landlords equivalent rights. The proposed fees are far too high. I would have to pay £200 each year, which will just be added to the rent thus increasing housing costs, for what? An annual inspection which is likely to take how long? These prices seem to me to be competing with lawyers as to who is the most expensive. | |||
25/06/2019 12:26 PM ID: 120429293 | Go Back to the drawing board and come up with a fair scheme that identifies the few bad landlords and substandard properties without ostracising the entire market and lets face it voters | |||
25/06/2019 13:18 PM ID: 120438426 | This is simply a continuation of the States gradual interfering in everyones lives with the resulting increased number of Civil Servants (presumably mostly from the UK ion at all possible). Why can minimum standards not be set and investigated (by a local with appropriate training) when a tenant complains. Also, please would you advise where the register of tenants will be held so that prospective landlords can research, and register, nightmare tenants? | |||
25/06/2019 14:20 PM ID: 120453163 | Having reached page 5 of the licensing proposal, pages 6-8 were blacked out. Therefore, cannot comment. | |||
25/06/2019 15:18 PM ID: 120463917 | Introducing blanket legislation is a very blunt tool, is not cost effective and untargeted. The best policing is achieved via intellegence gathering and feedback from the public. The new legislation is counter productive to increasing the quantity of property. Resources should be set on encouraging more private sector owners to release property to the market. More availability equals lower rents and better standards. Finally the very few bad landlords are unlikely to be cooperative and thus unecessary time will be wasted trying to identify and bring these into line instead of dedicating it to encouraging improvement and a more stock in the majority. | |||
25/06/2019 15:55 PM ID: 120470945 | Why should hard working people be charged to rent out there properties!! I think this is disgusting and so typical of states of jersey coming up with all these same ideas of having licenses on everything targeted all at people who own there own properties. | |||
25/06/2019 16:50 PM ID: 120479723 | My wife and I are landlords of one rental property. We maintain the property whenever an issue is raised by the tenant, and in some cases without issue, as it is to our advantage to keep the property well painted and free of defects. Indeed a portion of the rent is held back every month for maintenance. This licensing proposal, as regards our property, will only add to our costs,which may have to be passed on to the tenant. In our case it is not needed and I am sure | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
62 63 64 65 66 |
| this applies to the vast majority of private landlords with single properties. I would suggest an exemption is made for us. | ||
26/06/2019 10:53 AM ID: 120544108 | Jersey Fire & Rescue are fully supportive of the proposals to license the rental market to ensure properties are of a minimum standard with regards to safety of residents. We would recommend a review period program to assess the level of the 'minimum fire safety standards' in consultation with this Department from time to time. | |||
26/06/2019 13:25 PM ID: 120564478 | This is an interfering, nanny state nightmare. Just another stealth tax. | |||
26/06/2019 13:31 PM ID: 120565901 | Yes as a pensioner who will soon be moving into a care home with my husband, I am faced with the choice of either spending a few thousand pounds on my property to enter the rental market to fund my care or sell the property. I was intending on renting it out at a below market value in exchange for the tenants completing the necessary work which is mainly cosmetic, i.e. painting & decorating, otherwise I shall be using all my savings which I will need to pay the LTC cap for both of us leaving me the choice of getting a loan to pay it (which will have to be paid back on my death), so whatever happened to people not having to sell their homes is not a reality if you don't have a lot of savings, unless their children want to buy their inheritance. | |||
26/06/2019 22:35 PM ID: 120621691 | This is simply going to increase rents for tenants. Whilst there are some poor quality rental properties this is often matched by the price. For decent accommodation this benefits nobody, however at 250 cost on a £1000 a month property it will put the rent up by 2%. The rent safe scheme is flawed as again the requirement for electrical and gas checks will push up rent costs. Most domestic properties never have electrical checks, and the problems caused in recent cares are often through tenants using multiple extension leads, foreign adaptors etc which the landlord had no control over. There is a large problem with managing agents who do little to serve tenants or landlords but no longer have any regulation. The mydeposits scheme has caused many problems. My experience showed they did not know Jersey legislation, failed to accept Jersey labour prices in quotations and did not accept breaches of contract (smoking in property plus painting walls without permission both clearly detailed in the contract). The only other recourse they offer is based on the UK system not available in Jersey. Finally the time now required for a tenant to obtain their deposit is restrictive. In the case of a long term tenant I have viewed it better to defer their last months rent in order that they can afford to move to a larger property then wait for the mydeposits repayment. | |||
26/06/2019 22:49 PM ID: 120623282 | This will cause rents to rise as naturally landlords will pass on the cost. The rent safe scheme will also cause costs to tenants through the checks that are required. I do not know anybody that owns their own property that has an electrical or had check up each year. The requirements for energy saving whilst appreciated are often impossible in older properties or should only done about when heating etc require replacement. Again forcing rents to rise. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
67 68 69 70 | 27/06/2019 09:08 AM ID: 120639501 | We appear to be using a sledgehammer to crack a nut. You know which rental properties and which landlords are the dodgy ones. The ones that exploit their tenants. You should focus on them. The landlords who maintain their properties properly should be given extended licences so that they don't have to fork out more money for a new licence annually. | ||
27/06/2019 10:17 AM ID: 120648899 | In most properties I have rented the services have been fine or in the case of a water leak remedied quickly. Charging a fee and requiring regular checks makes rental more expensive as these costs will be passed on to the tenant. However I have rented two properties where it was my responsibility to arrange and pay for a boiler service with any additional cost paid for by the landlord. I am not convinced this is going to do anything to the lower end of the market, including those which operate on a cash only basis. Sometimes these suit the tenant as they are not encumbered with a contract, others are from unscrupulous landlords but who may not be worried about housing qualifications, etc. | |||
27/06/2019 10:52 AM ID: 120644492 | The proposal has been drafted, is ready to go and there is no chance of changing or altering what has been decided. Of course, housing must be safe for people, I don't doubt that and we, as landlords, conscientiously maintain our properties to a good to high standard, keep our rents below market value to encourage longer tenancy, service all appliances as legally required, follow health and safety regulations, repair and decorate when tenants leave. Our older property has limitations which have to be accepted. Despite what the media wishes to portray there are decent people doing a decent job and this charge is an unfair regulation for the many to weed out the few. I particularly object to the photographs used both in the JEP and the consumer council leaflet which shows a photograph of a beautiful kitchen made to look like a dump! What is this trying to imply? There has been a campaign to discredit landlords in Jersey over the last few years which has not been fair or useful to the relationship between landlord or tenant and which is why many landlords choose to use management companies which take a months rent for the service. Everyone seems to want their chunk which has pushed rents higher. Better to look at the photos of property's to rent on Jersey Insight or the Facebook sights which is a far fairer example of the quality available in Jersey today where standards have been racing upwards for many years and for which this regulation is an unnecessary expense for all except the new manager drafted in from the Uk to manage the process. We have had no complaints from any tenant, on the contrary they are pleased with the service we provide. This charge will be the catalyst that causes long term landlords of more modest properties at lower rents, with a small portfolio to sell. Perhaps that is what the States wish to happen but where the people will live is another matter to be considered. | |||
27/06/2019 15:12 PM ID: 120685287 | As I wish to express my strong support for this latest step in creating anew a level playing field in monitoring and improving housing standards across the island,. This move is aligned to the Government of Jersey's Common Strategic Policy 2018-2022 , especially so to three of its five specific commitments: - We will put children first - We will improve islanders' wellbeing and mental and physical health - We will reduce income inequality and improve the standard of living To explain further: There are strong links between standards of housing and people's health, mental as well as physical, especially that of children and of older people. Regarding children, I strongly recommend reading the Shelter Trust report, | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
71 72 73 |
| "Chance of a lifetime: the impact of bad housing on children's lives" ( there is a link to this in the rented dwelling licensing consultation document). The report summarises evidence on the many different ways in which poor housing is a key determinant of children's health, during their childhood and into the future. Its summary includes the following: "A child's healthy growth and development are dependent on many factors, including the immediate environment in which they live. Children's life chances (the factors that affect their current and future well-being) are affected by the standard of their housing. This housing effect' is especially pronounced in relation to health. Children living in poor or overcrowded conditions are more likely to have respiratory problems, to be at risk of infections, and have mental health problems. Housing that is in poor condition or overcrowded also threatens children's safety." "Growing up in bad housing also has a long-term impact on children's life chances because of the effect it has on a child's learning and education." "It is vital that the Government takes action to address the problem of bad housing for families to ensure that all children have the opportunity to flourish in a safe, secure and healthy environment." A final point: The creation of a licensing system for all rented properties, given the potential to encourage levelling up of any remaining poor housing, can enable improved wellbeing on a sustainable basis. This will also be consistent with the legal duty as set out in Article 9(9) of the Public Finances Law for the Council of Ministers to "in preparing the government plan, take into account the sustainable well-being (including the economic, social, environmental and cultural well-being) of the inhabitants of Jersey over successive generations". , 27 JUNE 2019 | ||
27/06/2019 16:48 PM ID: 120701275 | I feel that this proposal is a drain on the government and an unnecessary waste of public money. Are you expecting landlords to pay for a licence? If so, this could result in a rise in rent for the tenant. - as why should the landlord pay. If it isn't broken why fix it? this is a waste of public money. | |||
27/06/2019 22:26 PM ID: 120675191 | This is more bias against landlords ... more administration, more work and more cost for them, and the tax payer all under the guise of health and safety. A landlord takes a lot of risk with high value properties that they've often worked hard to get, but tenants take very few risks and can leave pretty much if and when they want. For a landlord it's very difficult indeed to get rid of a bad tenant who doesn't pay the rent because he says there's a problem, then leaves accommodation filthy and mouldy because it's never been cleaned or aired. It's a lot of work to try and vet potential tenants, what could make it fairer is an equivalent registration for tenants (including a reviews system) so that a bad tenant can't just move from one landlord to the next hiding their history. AirBnB has a 2 way review system and I'd be happy with that. How about LetSafe for landlords as tenants have RentSafe I don't mind as long as both are compulsory. It infuriates me when I see pictures and hear reports in the media of poor filthy broken rented accommodation full of rubbish etc where the landlords are blamed when it's obvious to me that the tenants that have done it. Continuous over regulation will inevitably reduce the amount of private rental properties available as landlords invest elsewhere leaving The States needing to supply more housing at considerable cost to the tax payer and more regulation will probably lead to other unforeseen side effects. | |||
28/06/2019 14:49 PM ID: 120779684 | Over legislation always does more harm than good in the long term, and can have unexpected consequences. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
74 75 76 77 78 79 80 81 | 28/06/2019 14:52 PM ID: 120780700 | The extra staffing you'll need to run this scheme will far outweigh the income you,ll get and as usual the rest will have to be funded by the tax payer, if the costs to the landlord keep increasing then the number of rental properties available will go down as landlords can't be bothered any more and leave money in the bank or invest it elsewhere. | ||
28/06/2019 15:21 PM ID: 120782581 | Any property less than five years of age and which complied fully with the Building Act at construction completion should not be liable to a licence fee. | |||
28/06/2019 16:27 PM ID: 120784042 | Due to minimum wage legislation some accommodation providers are limited to what rents they are able to charge and this should be taken into consideration when licence fees are being set. In addition the fee levels should be set some 12-18 months in advance in order to allow businesses to prepare. Due to the wide range of circumstances the law is understandably not prescriptive however this means that individual inspector's interpretation can vary. As such written guidance by property category should be consulted upon and then issued at an early stage. As a large business and a major employer in a key sector of the Island's economy we are very willing to meet with the Minister to discuss matters further. It should be noted that we fully recognize the ambition of these regulations but are concerned that an over zealous approach may be detrimental to the future success of the sector. | |||
28/06/2019 18:30 PM ID: 120800555 | there is a law presumably that covers sub standard and unsafe accommodation. housing must have a list of properties, and there could be inspections of any dubious properties. the fines from these could pay for the cost of inspections. the states are unable to run businesses at a reasonable cost, they should not get involved in adding more cost to another business by imposing licences. | |||
29/06/2019 11:02 AM ID: 120828833 | The JLA draft Submission should be taken seriously All known landlords should be written to with a less biased survey. Many landlords are not aware of the proposal or negative implications | |||
29/06/2019 13:31 PM ID: 120834404 | I like many other private landlords I know am now seriously considering selling my rental property due to over excessive regulation by the States. My partner has recently sold his rental properties for the same reason. In all the years that we have been landlords neither of us has ever had a single complaint from a tenant! I would urge the States to think long and hard before passing this law. | |||
30/06/2019 23:42 PM ID: 120893754 | This is only likely to drive up costs for tenants as landlords will generally have to pass on fees. | |||
01/07/2019 09:55 AM ID: 120911522 | 1 Another layer of control and costs for Landlords most of which care about tenants ? 2Costs of admin and time involved by States department unjustified when matters of serious Island contention remain unaddressed. 3Will be a deterrent to Landlords buying thus putting pressure on States to house tenants 4Does not take into account UK Landlord tenant act coming which will transfer costs from Tenant to Landlord 5Only small number of bad Landlords who could be covered by a small change in letting laws . Again ,wait for New UK act brought in UK 1st June 2019 to arrive in | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
|
| Jersey. 6 The result will be increased rents for tenants and fewer Landlords 7 Higher rents will in turn hit the Tenant just the people who the proposals are attempting to protect. | ||
answered | 81 | |||
skipped | 30 | |||
Appendix 2 - Rental properties survey results – landlords plus others
Rented Dwellings Licensing Consultation
- Rented dwelling licensing consultation
| |||||||||||||||||||||
1. Are you responding as: | |||||||||||||||||||||
| |||||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||||
1 | Landlord |
|
| 93.24% | 69 | ||||||||||||||||
2 | Tenant |
| 0.00% | 0 | |||||||||||||||||
3 | Managing agent |
| 2.70% | 2 | |||||||||||||||||
4 | Letting agent |
| 2.70% | 2 | |||||||||||||||||
5 | Social housing provider |
| 0.00% | 0 | |||||||||||||||||
6 | Winter let provider |
| 0.00% | 0 | |||||||||||||||||
7 | Airbnb provider |
|
| 1.35% | 1 | ||||||||||||||||
8 | A professional body (please state which one below) |
| 0.00% | 0 | |||||||||||||||||
9 | Government (please state which department / area below) |
| 0.00% | 0 | |||||||||||||||||
10 | Other |
| 0.00% | 0 | |||||||||||||||||
Analysis | Mean: | 1.22 | Std. Deviation: | 0.89 | Satisfaction Rate: | 2.4 | answered | 74 | |||||||||||||
Variance: | 0.79 | Std. Error: | 0.1 |
| skipped | 0 | |||||||||||||||
Details of organisation (if applicable) (13) | |||||||||||||||||||||
1 2 3 4 5 |
| Property bought and rented as a source of income in retirement (self-employed so no occupational pension). | |||||||||||||||||||
| Private landlord | ||||||||||||||||||||
| Owner of a number of flats and houses | ||||||||||||||||||||
| SBS Property Management Limited | ||||||||||||||||||||
Family owned small port folio of residential and medical rental properties. | |||||||||||||||||||||
| ||||
1. Are you responding as: | ||||
| ||||
| Response Percent | Response Total | ||
6 7 8 9 10 11 12 13 |
| Private Landlord | ||
| Private | |||
| na | |||
| think this is another ridiculous idea!!! it's just another excuse for states of jersey to get more money out of hard working folks!! | |||
| Private landlord | |||
| N/a | |||
| Seymour Hotels of Jersey | |||
| Private | |||
- Rented dwelling licensing consultation - owners
| ||||||||||||||||||||
2. How large is your property portfolio? | ||||||||||||||||||||
| ||||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||||
1 | 1 |
|
| 43.66% | 31 | |||||||||||||||
2 | 2 - 10 |
|
| 45.07% | 32 | |||||||||||||||
3 | 11 - 25 |
|
| 8.45% | 6 | |||||||||||||||
4 | 26 - 50 |
| 1.41% | 1 | ||||||||||||||||
5 | 51 - 200 |
| 0.00% | 0 | ||||||||||||||||
6 | 200+ |
| 1.41% | 1 | ||||||||||||||||
Analysis | Mean: | 1.73 | Std. Deviation: | 0.86 | Satisfaction Rate: | 14.65 | answered | 71 | ||||||||||||
Variance: | 0.73 | Std. Error: | 0.1 |
| skipped | 3 | ||||||||||||||
| ||||||||||||||||||
3. Why type of property do you rent out (tick all that apply) | ||||||||||||||||||
| ||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||
1 | Flat |
|
| 72.86% | 51 | |||||||||||||
2 | House (detached, terraced, semi- detached etc) | 45.71% | 32 | |||||||||||||||
3 | Lodging house |
| 5.71% | 4 | ||||||||||||||
4 | House of multiple occupation (as defined by the Fire Service) | 10.00% | 7 | |||||||||||||||
5 | Other |
| 4.29% | 3 | ||||||||||||||
Analysis | Mean: | 2.43 | Std. Deviation: | 1.46 | Satisfaction Rate: | 26.07 | answered | 70 | ||||||||||
Variance: | 2.12 | Std. Error: | 0.17 |
| skipped | 4 | ||||||||||||
4. Have you experience of licensing in other parts of your rental portfolio (tick all that | ||||||||||||||||||||||
apply)? | ||||||||||||||||||||||
Response Percent | Response Total | |||||||||||||||||||||
1 | Fire service |
|
| 58.62% | 17 | |||||||||||||||||
2 | Population office |
|
| 48.28% | 14 | |||||||||||||||||
3 | UK licensing scheme |
|
| 3.45% | 1 | |||||||||||||||||
4 | Other (please specify): |
|
| 17.24% | 5 | |||||||||||||||||
Analysis | Mean: | 2.34 | Std. Deviation: | 1.27 | Satisfaction Rate: | 35.63 | answered | 29 | ||||||||||||||
Variance: | 1.6 | Std. Error: | 0.24 |
| skipped | 45 | ||||||||||||||||
Other (please specify): (5) | ||||||||||||||||||||||
1 2 3 | 20/06/2019 11:30 AM ID: 120043283 | No | ||||||||||||||||||||
24/06/2019 14:30 PM ID: 120320532 | No | |||||||||||||||||||||
25/06/2019 12:26 PM ID: 120429293 | nil | |||||||||||||||||||||
4. Have you experience of licensing in other parts of your rental portfolio (tick all that | ||||
apply)? | ||||
Response Percent | Response Total | |||
4 5 | 25/06/2019 15:55 PM ID: 120470945 | No | ||
28/06/2019 16:27 PM ID: 120784042 | Tourism Law & Lodging House Law | |||
- Rented dwelling licensing consultation - owners
| |||||||||||||||||||||
5. Would an online application and renewal process help you apply for a licence? | |||||||||||||||||||||
| |||||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||||
1 | Yes |
|
| 62.86% | 44 | ||||||||||||||||
2 | No |
|
| 20.00% | 14 | ||||||||||||||||
3 | I'm not sure |
|
| 17.14% | 12 | ||||||||||||||||
Analysis | Mean: | 1.54 | Std. Deviation: | 0.77 | Satisfaction Rate: | 27.14 | answered | 70 | |||||||||||||
Variance: | 0.59 | Std. Error: | 0.09 |
| skipped | 4 | |||||||||||||||
Comments: (12) | |||||||||||||||||||||
1 2 3 4 5 6 | 31/05/2019 08:48 AM ID: 118074956 | It should not be the only means of application. Hard copy written submission should be allowed. | |||||||||||||||||||
31/05/2019 12:01 PM ID: 118101611 | Yes if the licenses come in, however, is going to be an additional cost of time to tenants | ||||||||||||||||||||
03/06/2019 18:28 PM ID: 118358200 | Online and easy is key to successful implementation. | ||||||||||||||||||||
08/06/2019 11:05 AM ID: 118953152 | Only properties that fail to meet minimum standards or the equivalent in States rental properties should be licensed. | ||||||||||||||||||||
24/06/2019 11:38 AM ID: 120303763 | I use a managing agent | ||||||||||||||||||||
24/06/2019 14:30 PM ID: 120320532 | None | ||||||||||||||||||||
| ||||
5. Would an online application and renewal process help you apply for a licence? | ||||
| ||||
| Response Percent | Response Total | ||
7 8 9 10 11 12 | 25/06/2019 15:55 PM ID: 120470945 | no!! | ||
25/06/2019 16:50 PM ID: 120479723 | If a licensing scheme is deemed necessary for all rented properties the on-line administration would be needed. | |||
26/06/2019 13:25 PM ID: 120564478 | I have absolutely no interest in being licensed. It sounds as if as usual this is a forgone conclusion. | |||
28/06/2019 15:21 PM ID: 120782581 | The one property is our first experience as a Landlord and was built new and rented out for the first time in January 2018 | |||
28/06/2019 18:30 PM ID: 120800555 | this will increase the cost to landlords, as you will charge for a licence, then find that you need more staff to administer this, so licence goes up. rent goes up. what you need to do is listen to the tenants that complain, and jump on it. | |||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | |||
| |||||||||||||||||||||
6. Would you want a company to be able to apply for a licence on your behalf? | |||||||||||||||||||||
| |||||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||||
1 | Yes |
|
| 31.43% | 22 | ||||||||||||||||
2 | No |
|
| 41.43% | 29 | ||||||||||||||||
3 | I'm not sure |
|
| 27.14% | 19 | ||||||||||||||||
Analysis | Mean: | 1.96 | Std. Deviation: | 0.76 | Satisfaction Rate: | 47.86 | answered | 70 | |||||||||||||
Variance: | 0.58 | Std. Error: | 0.09 |
| skipped | 4 | |||||||||||||||
Comments: (10) | |||||||||||||||||||||
1 2 3 | 31/05/2019 08:48 AM ID: 118074956 | Not unless the property owner (if a private individual) or the UBO (if owned by a company) is clearly identifiable in respect of any application. Any application made by a company on behalf of an owner must provide transparency regarding ownership and responsibility should regulatory action be required. | |||||||||||||||||||
31/05/2019 12:01 PM ID: 118101611 | This will only increase costs further for tenants | ||||||||||||||||||||
03/06/2019 18:28 PM ID: 118358200 | Personally no, but can imagine it may be useful for some | ||||||||||||||||||||
| ||||
6. Would you want a company to be able to apply for a licence on your behalf? | ||||
| ||||
| Response Percent | Response Total | ||
4 5 6 7 8 9 10 | 11/06/2019 23:27 PM ID: 119266284 | On the understanding that on cannot outsource responsibility. | ||
12/06/2019 07:57 AM ID: 119275514 | I would rather apply for myself to ensure that all licences are in date and monitored | |||
24/06/2019 14:30 PM ID: 120320532 | None | |||
24/06/2019 20:48 PM ID: 120365563 | An estate agent manages my rental property and I suppose it would be good to have the possibility for that company to apply on my behalf. | |||
25/06/2019 15:55 PM ID: 120470945 | Definitely not! | |||
25/06/2019 16:50 PM ID: 120479723 | Definately not as this would only add to the costs | |||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | |||
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||||||||||||||||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||||||||||||||||||
can read about the proposed fee structure here) | ||||||||||||||||||||
Response Percent | Response Total | |||||||||||||||||||
1 | Yes |
|
| 60.87% | 42 | |||||||||||||||
2 | No |
|
| 24.64% | 17 | |||||||||||||||
3 | I'm not sure |
|
| 14.49% | 10 | |||||||||||||||
Analysis | Mean: | 1.54 | Std. Deviation: | 0.73 | Satisfaction Rate: | 26.81 | answered | 69 | ||||||||||||
Variance: | 0.54 | Std. Error: | 0.09 |
| skipped | 5 | ||||||||||||||
Comments: (20) | ||||||||||||||||||||
1 | 31/05/2019 08:48 AM ID: 118074956 | If rent-safe provides accreditation, why not just make accreditation compulsory and obviate the need for an additional layer of regulation as is being proposed. Why should properties already accredited under the rent safe scheme need to register under the proposed scheme as well? | ||||||||||||||||||
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||
can read about the proposed fee structure here) | ||||
Response Percent | Response Total | |||
2 3 4 5 6 7 8 9 10 11 12 13 | 31/05/2019 12:01 PM ID: 118101611 | I can't understand why lodging houses are exempt. They are exactly the type of accommodation that this scheme should be monitoring. In the other sectors, this cost is only going to be passed onto the tenant through increased rents. | ||
03/06/2019 10:04 AM ID: 118285963 | Rent safe only inspects a proportion of properties. | |||
11/06/2019 12:25 PM ID: 119196827 | I am a Rent Safe accrediting Landlord | |||
12/06/2019 07:57 AM ID: 119275514 | Not all landlords are registered with rent safe and those that do should have a preferable rate as it shows they are wanting their properties to be of a good standard | |||
12/06/2019 09:49 AM ID: 119286521 | I have answered yes but I think the licensing should be 100% FREE as we are already spending a lot of money keeping our dwellings up to standard and already paying for fire license and electrical surveys ,... If you are trying to 'Catch' all rogue landlords as it was presented yesterday by , you won't achieve that by charging the decent landlords. Charging us is seen and felt as another taxing ploy. You need private landlords in the market and taxing them over and over again and making the regulations tighter will only push them to sell and the market will lose valuable rented dwellings (not every tenant wishes to own, some are very happy like that: I have a lot of tenants who have been there for over 15 years and they never intended to buy in the first place) | |||
12/06/2019 16:49 PM ID: 119345343 | As it is the States who wish this introduction I would not be willing to pay at all. | |||
18/06/2019 11:37 AM ID: 119815753 | There should be no fees at all | |||
22/06/2019 17:55 PM ID: 120223398 | Do Rent Safe properties get inspected on a yearly basis to make sure that they still comply? Do the owners of Rent Safe properties have to pay an annual fee to remain accredited'? If there is a fee, does that fee plus the proposed reduced annual licence fee equal the proposed annual licence fee for a property that has not applied to be Rent Safe? | |||
24/06/2019 11:38 AM ID: 120303763 | Yes | |||
24/06/2019 14:30 PM ID: 120320532 | None | |||
24/06/2019 20:48 PM ID: 120365563 | Don't understand what Rent Safe is and if that applies to my property. | |||
25/06/2019 12:26 PM ID: 120429293 | I don't accept that only rent safe properties should be discounted. My property is at the top end of market as in its condition any problems are immediately fixed. I for example do not have an electrician check my own house regularly so cannot | |||
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||
can read about the proposed fee structure here) | ||||
Response Percent | Response Total | |||
14 15 16 17 18 19 20 |
| understand why thy this is a requirement for a rental property as you do not state what you can by regularly ( every 5 years or 10 or 6 months ??:) | ||
26/06/2019 13:25 PM ID: 120564478 | There should be no fees. You have quite obvious decided this disgraceful intrusion is going to happen. | |||
26/06/2019 22:35 PM ID: 120621691 | Rent safe is not the perfect solution it is purported to be which means some properties will lose out because of the rent save failings. | |||
27/06/2019 10:52 AM ID: 120644492 | This whole process is over regulation in a market that is driven by the high standards tenants already demand. There may be sub standard properties in Jersey and they must be removed from the market. There are plenty of avenues aggrieved tenants can access should they wish to highlight poor living accommodation. I recently rented my one bedroom flat to two lovely people who had been living in a property for three years because they were paying very cheap rent at £630pcm with parking. With an unrealistic rent increase requested by the landlord, who gave them limited privacy and restricted the use of hot water, they decided to move. This property was self contained and attached to the back of a his private home. Very often this is where the issues lie not with genuine landlords who are providing good accommodation for long term tenants. They had a choice, they are intelligent people with good jobs, they are thrilled with their new home. Make the rent safe scheme a necessary requirement before implementing higher costs with yet another regulation. The schemes are in place already, the condition report and the rent safe scheme. Why is there need for more? | |||
27/06/2019 11:54 AM ID: 120664321 | I've been renting to the same person for years and haven't had to use Rentsafe. I don't see why I should be penalised. | |||
27/06/2019 22:24 PM ID: 120724449 | All of this over regulation and increased expense will simple make landlords give up and sell. There will be little property left to rent and rental prices will go up further. Lot's more states jobs will be required to regulate this. Buy the time you have paid them and their pensions you will just lose money. | |||
28/06/2019 18:30 PM ID: 120800555 | any increase in fees equals increase in rent. | |||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | |||
8. Do you agree that properties that apply for a licence before 31 January 2020 should | |||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | |||||
and the proposal for post-31 Jan ) | |||||
Response Percent | Response Total | ||||
1 | Yes |
|
| 44.93% | 31 |
8. Do you agree that properties that apply for a licence before 31 January 2020 should | |||||||||||||||||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | |||||||||||||||||||
and the proposal for post-31 Jan ) | |||||||||||||||||||
Response Percent | Response Total | ||||||||||||||||||
2 | No |
|
| 37.68% | 26 | ||||||||||||||
3 | I'm not sure |
|
| 17.39% | 12 | ||||||||||||||
Analysis | Mean: | 1.72 | Std. Deviation: | 0.74 | Satisfaction Rate: | 36.23 | answered | 69 | |||||||||||
Variance: | 0.55 | Std. Error: | 0.09 |
| skipped | 5 | |||||||||||||
Comments: (17) | |||||||||||||||||||
1 2 3 4 5 6 7 8 9 | 31/05/2019 08:48 AM ID: 118074956 | I don't see the artionale for this. It would just encourage landlords of lower quality or substandard accomodation to apply early to keep themselves off the radar, for a year at least. | |||||||||||||||||
31/05/2019 12:01 PM ID: 118101611 | What's the point of automatically granting them, should be inspected if that is going to be the rules | ||||||||||||||||||
31/05/2019 13:05 PM ID: 118110705 | This appears to be a revenue raising exercise and does not protect the tenants as outlined from the outset. All properties should be subject to an inspection prior to being registered and the department needs to ensure it has appropriate staffing to handle the influx of initial registrations that will be required. It is unacceptable to bring in a licence arrangement if you cannot meet the immediate demands. The fire service fell foul of this when they brought in their licencing and it impacted landlords massively. | ||||||||||||||||||
07/06/2019 20:27 PM ID: 118803441 | No, as they mightn't meet basic standards or rent safe guidelines. | ||||||||||||||||||
11/06/2019 23:27 PM ID: 119266284 | In order to get the scheme established yes. There should however be inspections held in a reasonable period. | ||||||||||||||||||
12/06/2019 09:49 AM ID: 119286521 | Rent safe does a great job already, would you want them inspected again? | ||||||||||||||||||
12/06/2019 16:49 PM ID: 119345343 | The question doesn't make any sense, If the property is sub-standard the landlord wouldn't need to be inspected if an application is made this year? where's the sense in that. | ||||||||||||||||||
22/06/2019 17:55 PM ID: 120223398 | There are not enough people available to inspect all the rental properties in Jersey, you are going to have to employ a lot of extra staff. What happens to all the sitting tenants who are living in perfectly acceptable accommodation if no one is allowed to rent a property before an inspection has been carried out? Also, how many times will an inspector have to visit a property if in the first instance there are minor improvements required? | ||||||||||||||||||
24/06/2019 13:33 PM ID: 120321408 | I think every rental property should be inspected and then granted a licence if appropriate. | ||||||||||||||||||
8. Do you agree that properties that apply for a licence before 31 January 2020 should | ||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | ||||
and the proposal for post-31 Jan ) | ||||
Response Percent | Response Total | |||
10 11 12 13 14 15 16 17 | 24/06/2019 14:30 PM ID: 120320532 | None | ||
24/06/2019 20:48 PM ID: 120365563 | It doesn't mean just because you apply early your property is clean and safe! | |||
25/06/2019 12:26 PM ID: 120429293 | I am more than happy for an inspection. A £200 pa charge however is outrageous and cannot be justified. Perhaps an initial charge of £100 to register and then a £10 annual fee could be justified where the properties are deemed way above minimum. | |||
26/06/2019 13:25 PM ID: 120564478 | There you go again already decided. | |||
26/06/2019 22:35 PM ID: 120621691 | This proposal is flawed and is being assumed as a one size fits all solution. | |||
27/06/2019 10:52 AM ID: 120644492 | This question implies that despite asking for landlords and managing agents view and comments there is absolutely no hope of changing the structure or timing of this regulation. It is targeted at private landlords and the condition report, which is legally required, has been a great start at ensuring any tenants are happy with the property as they move in and landlords are happy when they move out. The deposit is kept offshore and can only be accessed when each party is happy. I would have thought with the condition report it would be advantageous to approach the UK company that holds the deposits to see how many disputes are managed and on which side the fault lies before implementing further costly regulation. | |||
28/06/2019 18:30 PM ID: 120800555 | that's a contradiction of purpose. | |||
29/06/2019 11:02 AM ID: 120828833 | Licensing should not be introduced | |||
| ||||||
9. How should Environmental Health manage property inspections? | ||||||
| ||||||
| Response Percent | Response Total | ||||
1 | An annual inspection of every property | 7.35% | 5 | |||
2 | On a risk basis |
|
| 27.94% | 19 | |
3 | Through tenant complaints only |
|
| 48.53% | 33 | |
| ||||||||||||||||||||
9. How should Environmental Health manage property inspections? | ||||||||||||||||||||
| ||||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||||
4 | Other (please specify): |
|
| 16.18% | 11 | |||||||||||||||
Analysis | Mean: | 2.74 | Std. Deviation: | 0.82 | Satisfaction Rate: | 57.84 | answered | 68 | ||||||||||||
Variance: | 0.67 | Std. Error: | 0.1 |
| skipped | 6 | ||||||||||||||
Other (please specify): (11) | ||||||||||||||||||||
1 2 3 4 5 6 7 8 9 10 11 | 10/06/2019 17:33 PM ID: 119122398 | And tenants complaints. | ||||||||||||||||||
11/06/2019 12:25 PM ID: 119196827 | An application inspection and then an inspection every 3 years. As a property can only go really badly in 3 years if already substandard. If up to grade at the beginning to be granted a licence then it should Siri practically to warrant an annual inspection | |||||||||||||||||||
11/06/2019 23:27 PM ID: 119266284 | Risk based taking account of tenant complaints and the time between inspections. No property should go uninspected for a lengthy period. The regime should be able to come up with standard times as examples present themselves. Suspect landlords should be subject to very regular inspections. | |||||||||||||||||||
12/06/2019 11:28 AM ID: 119301738 |
| |||||||||||||||||||
17/06/2019 16:38 PM ID: 119743901 | Also through recognised agents who manage properties on our behalf | |||||||||||||||||||
17/06/2019 17:08 PM ID: 119747257 |
| |||||||||||||||||||
20/06/2019 19:01 PM ID: 120094573 | An initial inspection followed by an inspection every 3 years | |||||||||||||||||||
22/06/2019 17:55 PM ID: 120223398 | Through complaints by both tenants and other people, eg neighbours | |||||||||||||||||||
24/06/2019 20:48 PM ID: 120365563 | Maybe a graded system on the age and condition of individual properties. | |||||||||||||||||||
24/06/2019 20:53 PM ID: 120370970 | By enforcing completion of Condition Reports and keep a log of those. If a tenant is not happy with a condition of accommodation this will be easy to target. | |||||||||||||||||||
25/06/2019 11:40 AM ID: 120419395 | If atenatcomplains then the landlord must have the same rights to complain about a tenant | |||||||||||||||||||
Comments: (22) | ||||||||||||||||||||
1 | 31/05/2019 08:48 AM ID: 118074956 | If a licencing scheme was introduced, My view is that it is unlikely that Environmental Health will have the resources to provide a reactive service to complaints let alone a proactive service of annual or even risk-based inspections. | ||||||||||||||||||
| ||||
9. How should Environmental Health manage property inspections? | ||||
| ||||
| Response Percent | Response Total | ||
2 3 4 5 6 7 8 9 10 11 12 |
| If they were to increase resources to provide a proactive service it would require additional staff and therefore additional cost. Regulation will be funded by the licensees. landlord costs would rise, rents would rise to cove these costs. | ||
31/05/2019 12:01 PM ID: 118101611 | No licenses required but inspections should a tenant complain | |||
31/05/2019 18:42 PM ID: 118149686 | I | |||
03/06/2019 09:01 AM ID: 118276469 | The majority of landlords are conscientious. To inspect every property would require a large and disproportionate number of States employee time at the expenses of the taxpayer. The innocent should not have to pay for the sins of the guilty. | |||
03/06/2019 18:28 PM ID: 118358200 | Using data available from various SOJ departments to identify high risk of low quality, and using mechanisms such as opportunities to ask tenants through other channels they are already interacting with (eg income support) to give feedback would make sense. I wouldn't have an issue with my property being inspected but it is high quality and wouldn't be the best use of resources. My tenants would say the same I'm sure, so making it easy for tenants to give feedback by an online form etc (maybe linked to current GOJ feedback form) would help give an idea of random/sampled checks rather than just the obvious suspects. | |||
11/06/2019 23:27 PM ID: 119266284 | The suggested sanctions appear toothless and worth the risk to the unscrupulous. The Weston and Co comments are quite frankly laughable. | |||
12/06/2019 07:57 AM ID: 119275514 | I don't think all buildings need to be inspected on an annual basis, I think risk basis or through complaints | |||
12/06/2019 09:49 AM ID: 119286521 | Maybe the first time on application then through complaints by tenants or neighbours | |||
12/06/2019 11:28 AM ID: 119301738 | I do not agree with the scheme and the cost of the bureaucracy to implement | |||
12/06/2019 16:49 PM ID: 119345343 | An annual inspection of every property annually would be a very costly exercise. If that cost is charged each year, you can be sure rents will go up accordingly. | |||
18/06/2019 11:37 AM ID: 119815753 | If any of my tenants made a complaint, I'd be more than happy for an inspection to take place. Surely you know who the bad landlords are because of the complaints that you've received. The expression 'a sledgehammer to crack a walnut' springs to mind. | |||
24/06/2019 11:38 AM ID: 120303763 | All Landlords should have to use an independent accredited managing agent who can manage and monitor the properties. If they unable to get the landlord to address any problems/complaints then they should be able to call in the Environmental Health to inspect and issue an order to correct at a charge to the landlord. Any agent who did not perform would loose their accreditation. | |||
| ||||
9. How should Environmental Health manage property inspections? | ||||
| ||||
| Response Percent | Response Total | ||
13 14 15 16 17 18 19 20 21 22 | 24/06/2019 14:30 PM ID: 120320532 | None | ||
24/06/2019 20:48 PM ID: 120365563 | My rented property isn't four years old yet and well maintained and regularly visited by my agent so I don't necessarily think one system applies to all properties. A tiered system relating to certain factors seems more appropriate. | |||
25/06/2019 11:40 AM ID: 120419395 | An annual inspection is just creating more jobs for an already overpopulated island | |||
25/06/2019 12:26 PM ID: 120429293 | If this scheme is to identify those properties/landlords theatre below par as it purports to be then it is extremely inequitable and discriminatory to penalise the majority | |||
25/06/2019 15:55 PM ID: 120470945 | Not every property has a problem!!! | |||
26/06/2019 13:25 PM ID: 120564478 | It would be quite nice if you had actually thought this through. I have spent a huge amount of money on my property. It was my home for nearly 30 years, I couldn't afford then to make it as comfortable as it is now. My tenant is very happy, think of them if you want someone in your house you invite them in. You do not want officials poking around in what is your private space. | |||
26/06/2019 22:35 PM ID: 120621691 | This is a difficult question and is an example of how this proposal is placing all landlords in the same bucket of having poor quality properties, etc. | |||
27/06/2019 10:52 AM ID: 120644492 | If through tenants complaints, why is there any need to over regulate the rental market? Tenants can complain through many channels along with social media. I personally find that after years of good relations with my tenants that there has become an unhealthy distrust until they settle in and realise we are available for any unforeseen repairs and leave them to enjoy their new home. | |||
28/06/2019 16:27 PM ID: 120784042 | Fees should be proportionate to risk | |||
29/06/2019 11:02 AM ID: 120828833 | Is the current legislation ineffective.? | |||
- Rented dwelling licensing consultation - tenants
| ||||
10. What sort of accommodation do you currently live in? | ||||
| ||||
| Response Percent | Response Total | ||
1 | Flat |
| 0.00% | 0 |
| ||||
10. What sort of accommodation do you currently live in? | ||||
| ||||
| Response Percent | Response Total | ||
2 | House (detached, terraced, semi- detached etc) |
| 0.00% | 0 |
3 | Lodging house |
| 0.00% | 0 |
4 | House of multiple occupation (as defined by the Fire Service) |
| 0.00% | 0 |
5 | Other |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 74 |
| ||||
11. Have you lived in what you consider to be poor housing? | ||||
| ||||
| Response Percent | Response Total | ||
1 | Yes |
| 0.00% | 0 |
2 | No |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 74 |
- Rented dwelling licensing consultation
| ||
12. You can read licensing proposal here: | ||
| ||
| Comment | Response Total |
Are there elements that you particularly support | 100.0% (39) | 39 |
Are there elements that you particularly oppose | 100.0% (48) | 48 |
| ||
12. You can read licensing proposal here: | ||
| ||
| Comment | Response Total |
Are there elements that you think are missing | 100.0% (27) | 27 |
Should there be exemptions for certain rental properties (please explain) | 100.0% (33) | 33 |
| answered | 53 |
skipped | 21 |
13. Is there anything else you would like to add, or information you want to contribute | |||||
to the consultation? | |||||
Response Percent | Response Total | ||||
1 | Open-Ended Question | 100.00% | 57 | ||
1 2 3 4 | 31/05/2019 08:48 AM ID: 118074956 | Added regulation will mean added cost to those being regulated. You only have to look at the Information Commissioner's proposal for fee increases for Data Protection registration to see this in action. Added cost to the landlord will be passed on to tenants. The higher the regulatory bar is raised - reactive vs proactive - whether risk based or mandatory inspections, the greater the cost passed on to the landlord and comensurately it will further inflate rents in an already stressed environment, where investors, especially in new properties, seek to receive a market return on their investment. | |||
31/05/2019 09:33 AM ID: 118081050 | With the numerous UK TV programs that show rogue landlords and rogue tenants still operating in a more regulated environment than Jersey I really don't see what this will achieve other than increased costs that will be passed on to tenants. That is not in anyone's interest. Please just encourage tenants to be more vocal about unacceptable conditions. | ||||
31/05/2019 16:38 PM ID: 118138879 | As a landlord I take the maintenance and condition of my property very seriously. The trouble is a few landlords don't and this gives everyone a bad name. I put up my rent this year for the first time in 3 years. I only did this as the service charges went up for the 2nd time in 3 years. | ||||
31/05/2019 18:42 PM ID: 118149686 | I let accommodation for approximately 18 years. I received no complaints from any tenants. I never once refused or delayed payment of any returnable deposit. I believe this is purely about generating 'business' or perhaps, justifying employment of future, additional civil servants. Unless standards have seriously declined in the last 20 years, the accommodation in Jersey is generally not as bad as the public are led to believe. The few unsafe and sub standard premises are usually the ones that 'make the headlines'. Until recently, I visited several hundred rented premises & I'd estimate under half a percent required 'urgent' work undertaken to allow continued habitation. A large number of premises are damaged by tenants not airing the premises & drying laundry indoors which naturally culminates in unsightly & unhealthy living conditions. | ||||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
5 6 7 8 9 10 11 |
| I do not let any premises, therefore, have no vested interest but do feel that more & more red tape is being stacked against the landlord whom, incidentally, generates money for our Island. | ||
01/06/2019 23:32 PM ID: 118221883 | The rental accommodation market is an open market. If you don't like somewhere you don't have to live there. It is your choice where to live. No one makes you live in a rented accommodation. Therefore market conditions prevail and this legislation is totally unnecessary for which the costs will only be passed onto the tenant. Totally unnecessary. I take pride as a landlord with all my properties. This feels like a financial punishment for doing nothing wrong. | |||
03/06/2019 09:01 AM ID: 118276469 | I distrust the intentions of the Housing Minister. He appears to favour the interests of tenants and has no regard for landlords. Housing policy should not become an extension of class warfare. There is a real risk of mission creep toward rent controls and one-sided security of tenure legislation. | |||
03/06/2019 10:04 AM ID: 118285963 | Fees should be circa 15% of monthly rental value as per lease at time of inspection/application. Proposed fees are excessive for bedsits and generous to larger dwellings. | |||
03/06/2019 18:28 PM ID: 118358200 | The link to licensing proposals didn't work so I haven't read in detail. | |||
04/06/2019 16:56 PM ID: 118457879 | The introduction of fees for Landlords will inevitably increase rentals for tenants and affect the supply of decent letting properties. The introduction of the minimum standards has already caused costs in respect of newly signed off properties which have to have an electrical safety inspection. | |||
07/06/2019 16:08 PM ID: 118776769 | The rental property market is well regulated already. My deposit scheme involves property inspections and a condition report linked to a lease agreement. Because of the numbers accommodated, Lodging houses are already annually inspected and are fire certified. This proposed licence scheme will lead to fewer rental properties being made available, deter investment into rent property, pushing up rents and reducing rental stock. It would be much better to band Bad Landlords from renting properties out , until they had made improvements to bring their properties up to an acceptable level. There should also be a register of Bad Tenants. Leaving the good tenants and landlords free for state interference. This proposed licensing punishes all the good and decent local landlords. If this license schedule is made in to Law, I and a number of private landlords will be selling our properties and make alternative investments. Please acknowledge my comments, Kind regards Guy Woods From Guyrobertwoods@gmail.com. | |||
08/06/2019 11:05 AM ID: 118953152 | This proposed new law depreciates the many high value and top private rental sector properties that are a credit to Jersey. They are not the problem. Instead a law should be enabled to regulate the poor conditions sometimes suffered by tenants in low value rental properties with commercial multi unit landlords. This proposed law is too broad a brush and whilst we all share the wish that standards are met, penalizing private owners of high quality rental properties with big brother regulation because of the publicity surrounding poor conditions in mainly St Helier, is not the way forward. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
12 13 14 15 16 17 18 19 | 10/06/2019 17:32 PM ID: 119121799 | Having lived in (unsafe) flats as a student in London, ensuring safe good standard rental accommodation is essential. This is particularly important for Jersey and the well-being of the many children who live in flats. How can we address the welfare of children while disregarding their living conditions? No half decent landlord would object to the scheme proposed. The only problem is that this has not happened earlier. At last a truely positive initiative from our "new" government. | ||
10/06/2019 17:33 PM ID: 119122398 | Everyone should be as safe as they can be in their home....especially children,and the vulnerable.more resources to department...it will be ahead of many juristrictions,will alleviate many social and health problems...it will be the most positive achievement in this Gove term with far reaching effects...don't let a few vociferous rogue landlords who don't reflect our views damage the safety of people for one pound a week. | |||
10/06/2019 20:31 PM ID: 119140200 | There is no definition to what social housing is. i would suggest that there some units of accommodation that are paid for by income support in the private sector in this case they should be exempt if you have housing trust which are classed as social housing then they all need to be charged. how is social housing identified and what happens when it changes part way through the year. | |||
11/06/2019 12:25 PM ID: 119196827 | Worries by the cost as the cost just seem to be escalating. Ie fire certs, electrician testing, pat testing, ect ect | |||
11/06/2019 23:27 PM ID: 119266284 | The sanctions are light. The registration and renewal of a lease should incur a landlord cost which must be illegal to pass on to the tenant. | |||
12/06/2019 07:57 AM ID: 119275514 | I believe that the licencing is a good thing as it will sift out the bad landlords and help us agents in the long run. We do not want to be renting out bad accommodation or having to have confrontations with landlords to ask them to make changes. It will also make me sleep better at night knowing that the tenants I have housed are in a good standard of accommodation. | |||
12/06/2019 09:10 AM ID: 119281068 | The introduction of such a scheme in the format described by (11/06/19) is total over kill. I do not know of any other jurisdiction that has introduced a scheme that requires every rental property to be inspected annually. Very expensive for tenant and landlord. I do believe that there is a need for a process that allows for tenants with problems to complain to a responsible body that takes action. | |||
12/06/2019 09:49 AM ID: 119286521 | Please see previous comment. I am not opposed to being on a landlords list ( I am already on Parish rates' list) but I am very strongly opposed to the fee and don't think it should be down to either myself nor my tenant to pay for it. They have always been happy tenants and don't need to be charged more. I really hope you listen to our comments and do something about the bad landlords and leave the good ones aside. You have helped the tenants already a great deal by imposing the leases and schedules of conditions (which I was already doing), the MyDeposits scheme (which wasn't needed for 90% of landlords/tenants), the rent safe scheme including the 5 year electrical inspection (which should be a suggestion, not an obligation), and others I can't think of just now... FOCUS ON | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
20 21 22 23 24 25 |
| THE BAD GUYS AND MAYBE HAVE AN ANONYMOUS REPORTING PHONE LINE FOR POSTIES, TENANTS, VISITORS TO REPORT THE UNSAFE PLACES | ||
12/06/2019 11:28 AM ID: 119301738 | Scrap this ridiculous over regulation | |||
12/06/2019 16:49 PM ID: 119345343 | I am part owner of a modest house which was divided into 2 flats in 1975. It was bought for my parents to retire to having lived in rented accommodation all their married life as a home with an income. They've both gone now and my family let the 2 flats. I would like to know why their doesn't appear to be any legislation covering bad tenants? Having seen fairly awful pictures of homes with damp walls on the JEP. I question how they got like that? It appears you always blame the landlord. When in fact airing your home will, for the most part prevent damp and mould. Added to which who would take on a property in such a condition? Surly it's the occupant who contributes the state of the home they live in | |||
12/06/2019 17:06 PM ID: 119349345 | I think some landlords are put off from applying for Rent Safe as they don't want to have their personal details in the public eye. There needs to be more public awareness. Many landlords are still unaware of the Law and more legislation will result in properties being sold instead of rented. | |||
17/06/2019 16:38 PM ID: 119743901 | If the aim is to reduce/minimise or get rid of poor properties then this is an expensive and far reaching over reaction. | |||
17/06/2019 17:08 PM ID: 119747257 | While I applaud the States' efforts to clamp down on Rogue Landlords, this seems to be an extra tax on every landlord - good or otherwise. I live in UK and rent out an old family property in St Martin's. I already pay 20% tax on the rental income - despite the fact that I only come to Jersey once every two years or so - and my visits tend to be very brief. Despite my absence from the island, I keep in regular contact with the tenants, and spend a considerable amount to maintain the property through trusted local tradesmen. For example we recently had an electrical inspection and had some re-wiring done, and a new fuse-board fitted. I don't see why I should be paying more tax on top of what I'm already paying. After all, if I don't use any of the Jersey Public Services, what exactly am I paying the taxes for? Even if I were in the island - every landlord pays tax on their rental income - again, what is this money for if the States are asking for additional money to cover the cost of inspecting rental properties. You are essentially taxing the same income twice - which seems grossly unfair. | |||
18/06/2019 11:37 AM ID: 119815753 | I've been a landlord for well over 30 years now and I've never had any tenant complain - either to me or the States - about the standard of the accommodation that I provide. Most of my tenants have been with me for at least 10 to 15 years - some well over 20 years. Is this indicative of a bad landlord? The extra bureaucracy and expense won't make me a better landlord. Why do you need to charge? You already know who the bad landlords are - they are the ones that have catalogue of complaints against them from their tenants. Do you really think that by | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
26 27 28 29 30 31 32 |
| registering me, and making me pay, will help you identify the bad guys? - of course not - you already know who they are. I suspect that this whole exercise is a veil for another stealth tax. | ||
18/06/2019 22:38 PM ID: 119900268 | I feel that this is an extra tax on landlords that will ultimate push up rental prices for tenants | |||
19/06/2019 16:32 PM ID: 119978090 | Earlier this year I purchased a block flats and am involved in the process achieving of fire Certification amongst other upgrades. I am finding it very difficult to achieve improvements in a timely manner as the local trades are all working flat out, for instance I have been waiting 4 weeks for an emergency lighting price from United Electrics. I fear this proposed law is not giving enough lead time for landlords to react, given this environment. I for one will struggle to achieve Fire certification in time, least of all because the Fire Officers are also overstretch. I feel an implementation date of January 2021 to be more appropriate and more likely to provide a measured result. I have only just found out that I have missed the consultation event last week! I would also comment that as my properties are at the budget end of the market, the application costs will have to be passed on to the tenant in one form or another | |||
20/06/2019 09:48 AM ID: 120027294 | This is an overly complex scheme that is unnecessary and will discourage landlords from renting properties, therefore reducing the number of properties available on the market. It will also increase rental prices, as costs will be passed on. The Rent Safe Scheme is already in place and working, why is it necessary to add an additional layer of bureaucracy and associated costs. This impacts all landlords and tenants as opposed to focusing on those few that need inspecting and monitoring. | |||
20/06/2019 11:30 AM ID: 120043283 | I can't see how any of this will protect the tenant or guarantee any standards This is just more red tape & expense. The cost will be passed on to the tenant, the standards will not change. If any tenant is unhappy they can complain (which is the case anyway today) This is another waste of time | |||
20/06/2019 14:34 PM ID: 120067731 | Please keep it very simple - the more paperwork, the less likely we will continue renting out the property! I understand the reason for these proposals but fear that this will lead to regulatory creep and therefore less properties on the market. | |||
20/06/2019 19:01 PM ID: 120094573 | Yes, agents in Jersey are not insisting on rental Properties complying with existing legal standards. We moved to Jersey in 2016 via Locate Jersey (HNW status). We rented a high value property through one of the major estate agents and it did not have smoke detectors, carbon monoxide detectors and the Electrics were potentially lethal. We know because we ended up buying the property and had to put everything right. I find it disgraceful that the agent rented the property without ensuring these basic things were in place. My cleaner rents a property which is unacceptably damp and the landlord is not providing space heating. For these reasons I think you need a licensing system. | |||
22/06/2019 17:55 PM ID: 120223398 | Your statement that these regulations will prevent no fault' evictions is wrong, especially in the long term. You state that all properties are going to have to be registered, so at the end of the tenancy of a property that is registered, the Landlord will be equally able to decide not to extend the tenancy to an existing tenant and as the property is registered, he will be able to rent the property to someone else. Are you actually proposing that the Landlord has to explain why | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
33 34 35 36 37 38 39 40 |
| there has been a change in tenant? Jersey is already an attractive place to live and work, why else would we have an increase in our population of over 1,000 year after year. The registration of rental properties is not going to change that attractiveness and we don't need to attract even more people, we haven't got enough places for people to live in as it is! I am dismayed at the price some people charge for renting out a property. It is almost impossible for families to afford their rent, particularly those who are single parents'; a growing sector, I am afraid to say. All the fees that you are going to charge are just going to be passed on to the tenants, making it even more expensive for them to rent. I am afraid to say that this all feels like a sledgehammer to crack a nut. The amount of bureaucracy you are recommending is making me believe that it would just be easier to sell my properties to local families and therefore remove them from the rental sector completely. | ||
24/06/2019 11:38 AM ID: 120303763 | I am nervous of a regular fee as this would push up the rental costs to tenants. If costs can not be passed on then a number of properties would probably come of the market as alternative form of investment would be found with less hassle/red tape. Maybe this is what the States of Jersey want to avoid so many individuals to monitor. | |||
24/06/2019 13:22 PM ID: 120315229 | Increasing legislation against landlords is leading to many good properties, managed by considerate landlords, being withdrawn from the rental market. | |||
24/06/2019 13:33 PM ID: 120321408 | By licensing properties to rent it would weed out the bad ones. If you have nothing to hide you will be happy to have your property inspected. | |||
24/06/2019 14:30 PM ID: 120320532 | Increasing legistation against landlords is leading to many good properties being withdrawn from the rental market | |||
24/06/2019 20:53 PM ID: 120370970 | Adding complexity will frustrate landlords. My Deposits is a great service, enforce Condition Reports, this will identify "cowboy landlords" and make them work for the licence. I think anyone to does everything by the book should be rewarded, not punished. | |||
25/06/2019 11:40 AM ID: 120419395 | This proposal is far too much in favour of the tenant and must also give landlords equivalent rights. The proposed fees are far too high. I would have to pay £200 each year, which will just be added to the rent thus increasing housing costs, for what? An annual inspection which is likely to take how long? These prices seem to me to be competing with lawyers as to who is the most expensive. | |||
25/06/2019 12:26 PM ID: 120429293 | Go Back to the drawing board and come up with a fair scheme that identifies the few bad landlords and substandard properties without ostracising the entire market and lets face it voters | |||
25/06/2019 13:18 PM ID: 120438426 | This is simply a continuation of the States gradual interfering in everyones lives with the resulting increased number of Civil Servants (presumably mostly from the UK ion at all possible). Why can minimum standards not be set and investigated (by a local with appropriate training) when a tenant complains. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
41 42 43 44 45 46 |
| Also, please would you advise where the register of tenants will be held so that prospective landlords can research, and register, nightmare tenants? | ||
25/06/2019 15:55 PM ID: 120470945 | Why should hard working people be charged to rent out there properties!! I think this is disgusting and so typical of states of jersey coming up with all these same ideas of having licenses on everything targeted all at people who own there own properties. | |||
25/06/2019 16:50 PM ID: 120479723 | My wife and I are landlords of one rental property. We maintain the property whenever an issue is raised by the tenant, and in some cases without issue, as it is to our advantage to keep the property well painted and free of defects. Indeed a portion of the rent is held back every month for maintenance. This licensing proposal, as regards our property, will only add to our costs,which may have to be passed on to the tenant. In our case it is not needed and I am sure this applies to the vast majority of private landlords with single properties. I would suggest an exemption is made for us. | |||
26/06/2019 13:25 PM ID: 120564478 | This is an interfering, nanny state nightmare. Just another stealth tax. | |||
26/06/2019 22:35 PM ID: 120621691 | This is simply going to increase rents for tenants. Whilst there are some poor quality rental properties this is often matched by the price. For decent accommodation this benefits nobody, however at 250 cost on a £1000 a month property it will put the rent up by 2%. The rent safe scheme is flawed as again the requirement for electrical and gas checks will push up rent costs. Most domestic properties never have electrical checks, and the problems caused in recent cares are often through tenants using multiple extension leads, foreign adaptors etc which the landlord had no control over. There is a large problem with managing agents who do little to serve tenants or landlords but no longer have any regulation. The mydeposits scheme has caused many problems. My experience showed they did not know Jersey legislation, failed to accept Jersey labour prices in quotations and did not accept breaches of contract (smoking in property plus painting walls without permission both clearly detailed in the contract). The only other recourse they offer is based on the UK system not available in Jersey. Finally the time now required for a tenant to obtain their deposit is restrictive. In the case of a long term tenant I have viewed it better to defer their last months rent in order that they can afford to move to a larger property then wait for the mydeposits repayment. | |||
27/06/2019 09:08 AM ID: 120639501 | We appear to be using a sledgehammer to crack a nut. You know which rental properties and which landlords are the dodgy ones. The ones that exploit their tenants. You should focus on them. The landlords who maintain their properties properly should be given extended licences so that they don't have to fork out more money for a new licence annually. | |||
27/06/2019 10:52 AM ID: 120644492 | The proposal has been drafted, is ready to go and there is no chance of changing or altering what has been decided. Of course, housing must be safe for people, I don't doubt that and we, as landlords, conscientiously maintain our properties to a good to high standard, keep our rents below market value to encourage longer tenancy, service all appliances as legally required, follow health and safety | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
47 48 49 50 |
| regulations, repair and decorate when tenants leave. Our older property has limitations which have to be accepted. Despite what the media wishes to portray there are decent people doing a decent job and this charge is an unfair regulation for the many to weed out the few. I particularly object to the photographs used both in the JEP and the consumer council leaflet which shows a photograph of a beautiful kitchen made to look like a dump! What is this trying to imply? There has been a campaign to discredit landlords in Jersey over the last few years which has not been fair or useful to the relationship between landlord or tenant and which is why many landlords choose to use management companies which take a months rent for the service. Everyone seems to want their chunk which has pushed rents higher. Better to look at the photos of property's to rent on Jersey Insight or the Facebook sights which is a far fairer example of the quality available in Jersey today where standards have been racing upwards for many years and for which this regulation is an unnecessary expense for all except the new manager drafted in from the Uk to manage the process. We have had no complaints from any tenant, on the contrary they are pleased with the service we provide. This charge will be the catalyst that causes long term landlords of more modest properties at lower rents, with a small portfolio to sell. Perhaps that is what the States wish to happen but where the people will live is another matter to be considered. | ||
27/06/2019 16:48 PM ID: 120701275 | I feel that this proposal is a drain on the government and an unnecessary waste of public money. Are you expecting landlords to pay for a licence? If so, this could result in a rise in rent for the tenant. - as why should the landlord pay. If it isn't broken why fix it? this is a waste of public money. | |||
27/06/2019 22:26 PM ID: 120675191 | This is more bias against landlords ... more administration, more work and more cost for them, and the tax payer all under the guise of health and safety. A landlord takes a lot of risk with high value properties that they've often worked hard to get, but tenants take very few risks and can leave pretty much if and when they want. For a landlord it's very difficult indeed to get rid of a bad tenant who doesn't pay the rent because he says there's a problem, then leaves accommodation filthy and mouldy because it's never been cleaned or aired. It's a lot of work to try and vet potential tenants, what could make it fairer is an equivalent registration for tenants (including a reviews system) so that a bad tenant can't just move from one landlord to the next hiding their history. AirBnB has a 2 way review system and I'd be happy with that. How about LetSafe for landlords as tenants have RentSafe I don't mind as long as both are compulsory. It infuriates me when I see pictures and hear reports in the media of poor filthy broken rented accommodation full of rubbish etc where the landlords are blamed when it's obvious to me that the tenants that have done it. Continuous over regulation will inevitably reduce the amount of private rental properties available as landlords invest elsewhere leaving The States needing to supply more housing at considerable cost to the tax payer and more regulation will probably lead to other unforeseen side effects. | |||
28/06/2019 14:49 PM ID: 120779684 | Over legislation always does more harm than good in the long term, and can have unexpected consequences. | |||
28/06/2019 14:52 PM ID: 120780700 | The extra staffing you'll need to run this scheme will far outweigh the income you,ll get and as usual the rest will have to be funded by the tax payer, if the costs to the landlord keep increasing then the number of rental properties available will go down as landlords can't be bothered any more and leave money in the bank or invest it elsewhere. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
51 52 53 54 55 56 57 | 28/06/2019 15:21 PM ID: 120782581 | Any property less than five years of age and which complied fully with the Building Act at construction completion should not be liable to a licence fee. | ||
28/06/2019 16:27 PM ID: 120784042 | Due to minimum wage legislation some accommodation providers are limited to what rents they are able to charge and this should be taken into consideration when licence fees are being set. In addition the fee levels should be set some 12-18 months in advance in order to allow businesses to prepare. Due to the wide range of circumstances the law is understandably not prescriptive however this means that individual inspector's interpretation can vary. As such written guidance by property category should be consulted upon and then issued at an early stage. As a large business and a major employer in a key sector of the Island's economy we are very willing to meet with the Minister to discuss matters further. It should be noted that we fully recognize the ambition of these regulations but are concerned that an over zealous approach may be detrimental to the future success of the sector. | |||
28/06/2019 18:30 PM ID: 120800555 | there is a law presumably that covers sub standard and unsafe accommodation. housing must have a list of properties, and there could be inspections of any dubious properties. the fines from these could pay for the cost of inspections. the states are unable to run businesses at a reasonable cost, they should not get involved in adding more cost to another business by imposing licences. | |||
29/06/2019 11:02 AM ID: 120828833 | The JLA draft Submission should be taken seriously All known landlords should be written to with a less biased survey. Many landlords are not aware of the proposal or negative implications | |||
29/06/2019 13:31 PM ID: 120834404 | I like many other private landlords I know am now seriously considering selling my rental property due to over excessive regulation by the States. My partner has recently sold his rental properties for the same reason. In all the years that we have been landlords neither of us has ever had a single complaint from a tenant! I would urge the States to think long and hard before passing this law. | |||
30/06/2019 23:42 PM ID: 120893754 | This is only likely to drive up costs for tenants as landlords will generally have to pass on fees. | |||
01/07/2019 09:55 AM ID: 120911522 | 1 Another layer of control and costs for Landlords most of which care about tenants ? 2Costs of admin and time involved by States department unjustified when matters of serious Island contention remain unaddressed. 3Will be a deterrent to Landlords buying thus putting pressure on States to house tenants 4Does not take into account UK Landlord tenant act coming which will transfer costs from Tenant to Landlord 5Only small number of bad Landlords who could be covered by a small change in letting laws . Again ,wait for New UK act brought in UK 1st June 2019 to arrive in Jersey. 6 The result will be increased rents for tenants and fewer Landlords 7 Higher rents will in turn hit the Tenant just the people who the proposals are attempting to protect. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
|
|
| ||
answered | 57 | |||
skipped | 17 | |||
Appendix 3 - Rental properties survey results – others
Rented Dwellings Licensing Consultation
- Rented dwelling licensing consultation
| ||||||||||||||||||
1. Are you responding as: | ||||||||||||||||||
| ||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||
1 | Landlord |
| 0.00% | 0 | ||||||||||||||
2 | Tenant |
| 0.00% | 0 | ||||||||||||||
3 | Managing agent |
| 0.00% | 0 | ||||||||||||||
4 | Letting agent |
| 0.00% | 0 | ||||||||||||||
5 | Social housing provider |
| 0.00% | 0 | ||||||||||||||
6 | Winter let provider |
| 0.00% | 0 | ||||||||||||||
7 | Airbnb provider |
| 0.00% | 0 | ||||||||||||||
8 | A professional body (please state which one below) |
| 0.00% | 0 | ||||||||||||||
9 | Government (please state which department / area below) |
| 0.00% | 0 | ||||||||||||||
10 | Other |
| 100.00% | 10 | ||||||||||||||
Analysis | Mean: | 10 | Std. Deviation: |
| 0 | Satisfaction Rate: | 100 | answered | 10 | |||||||||
Variance: | 0 | Std. Error: |
| 0 |
| skipped | 0 | |||||||||||
Details of organisation (if applicable) (3) | ||||||||||||||||||
1 2 3 | We sold our rental property in March after 14 years (two tenancies) | |||||||||||||||||
- Rented dwelling licensing consultation - owners
| |||||||||||||||||||
2. How large is your property portfolio? | |||||||||||||||||||
| |||||||||||||||||||
| Response Percent | Response Total | |||||||||||||||||
1 | 1 |
|
| 60.00% | 3 | ||||||||||||||
2 | 2 - 10 |
|
| 40.00% | 2 | ||||||||||||||
3 | 11 - 25 |
| 0.00% | 0 | |||||||||||||||
4 | 26 - 50 |
| 0.00% | 0 | |||||||||||||||
5 | 51 - 200 |
| 0.00% | 0 | |||||||||||||||
6 | 200+ |
| 0.00% | 0 | |||||||||||||||
Analysis | Mean: | 1.4 | Std. Deviation: | 0.49 | Satisfaction Rate: |
| 8 | answered | 5 | ||||||||||
Variance: | 0.24 | Std. Error: | 0.22 |
| skipped | 5 | |||||||||||||
| ||||||||||||||
3. Why type of property do you rent out (tick all that apply) | ||||||||||||||
| ||||||||||||||
| Response Percent | Response Total | ||||||||||||
1 | Flat |
|
| 50.00% | 3 | |||||||||
2 | House (detached, terraced, semi- detached etc) | 33.33% | 2 | |||||||||||
3 | Lodging house |
| 0.00% | 0 | ||||||||||
4 | House of multiple occupation (as defined by the Fire Service) |
| 0.00% | 0 | ||||||||||
5 | Other |
|
| 50.00% | 3 | |||||||||
Analysis | Mean: | 3.67 | Std. Deviation: | 2.32 | Satisfaction Rate: | 58.33 | answered | 6 | ||||||
Variance: | 5.37 | Std. Error: | 0.95 |
| skipped | 4 | ||||||||
4. Have you experience of licensing in other parts of your rental portfolio (tick all that | |||||||||||||||||||
apply)? | |||||||||||||||||||
Response Percent | Response Total | ||||||||||||||||||
1 | Fire service |
| 0.00% | 0 | |||||||||||||||
2 | Population office |
| 0.00% | 0 | |||||||||||||||
3 | UK licensing scheme |
| 0.00% | 0 | |||||||||||||||
4 | Other (please specify): |
| 100.00% | 1 | |||||||||||||||
Analysis | Mean: |
| 4 | Std. Deviation: |
| 0 | Satisfaction Rate: | 100 | answered | 1 | |||||||||
Variance: |
| 0 | Std. Error: |
| 0 |
| skipped | 9 | |||||||||||
Other (please specify): (1) | |||||||||||||||||||
1 | 31/05/2019 14:37 PM ID: 118123070 |
| |||||||||||||||||
- Rented dwelling licensing consultation - owners
| ||||||||||||||||||||
5. Would an online application and renewal process help you apply for a licence? | ||||||||||||||||||||
| ||||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||||
1 | Yes |
|
| 42.86% | 3 | |||||||||||||||
2 | No |
|
| 57.14% | 4 | |||||||||||||||
3 | I'm not sure |
| 0.00% | 0 | ||||||||||||||||
Analysis | Mean: | 1.57 | Std. Deviation: | 0.49 | Satisfaction Rate: | 28.57 | answered | 7 | ||||||||||||
Variance: | 0.24 | Std. Error: | 0.19 |
| skipped | 3 | ||||||||||||||
Comments: (1) | ||||||||||||||||||||
1 | 30/05/2019 18:49 PM ID: 118049141 | There should not be any such requirement, it being entirely my decision who and even whether I rent to anyone. This is further unwarranted State interference in people's private property rights. | ||||||||||||||||||
| ||||||||||||||||||||
6. Would you want a company to be able to apply for a licence on your behalf? | ||||||||||||||||||||
| ||||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||||
1 | Yes |
|
| 28.57% | 2 | |||||||||||||||
2 | No |
|
| 71.43% | 5 | |||||||||||||||
3 | I'm not sure |
| 0.00% | 0 | ||||||||||||||||
Analysis | Mean: | 1.71 | Std. Deviation: | 0.45 | Satisfaction Rate: | 35.71 | answered | 7 | ||||||||||||
Variance: | 0.2 | Std. Error: | 0.17 |
| skipped | 3 | ||||||||||||||
Comments: (1) | ||||||||||||||||||||
1 | 30/05/2019 18:49 PM ID: 118049141 | See my response at 5 above. There is sufficient overbearing legislation in this area already without the need for further intrusive interference. | ||||||||||||||||||
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||||||||||||||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||||||||||||||||
can read about the proposed fee structure here) | ||||||||||||||||||
Response Percent | Response Total | |||||||||||||||||
1 | Yes |
|
| 33.33% | 2 | |||||||||||||
2 | No |
|
| 33.33% | 2 | |||||||||||||
3 | I'm not sure |
|
| 33.33% | 2 | |||||||||||||
Analysis | Mean: | 2 | Std. Deviation: | 0.82 | Satisfaction Rate: | 50 | answered | 6 | ||||||||||
Variance: | 0.67 | Std. Error: | 0.33 |
| skipped | 4 | ||||||||||||
Comments: (2) | ||||||||||||||||||
1 2 | 30/05/2019 18:49 PM ID: 118049141 | Fees? For what? The States proposes further intrusive bureaucracy and invites property owners to pay for the privilege. | ||||||||||||||||
31/05/2019 14:37 PM ID: 118123070 | Because they have already taken pro-active steps to comply with the legislation ahead of time. | |||||||||||||||||
8. Do you agree that properties that apply for a licence before 31 January 2020 should | ||||||||||||||||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | ||||||||||||||||||
and the proposal for post-31 Jan ) | ||||||||||||||||||
Response Percent | Response Total | |||||||||||||||||
1 | Yes |
|
| 33.33% | 2 | |||||||||||||
2 | No |
|
| 33.33% | 2 | |||||||||||||
3 | I'm not sure |
|
| 33.33% | 2 | |||||||||||||
Analysis | Mean: | 2 | Std. Deviation: | 0.82 | Satisfaction Rate: | 50 | answered | 6 | ||||||||||
Variance: | 0.67 | Std. Error: | 0.33 |
| skipped | 4 | ||||||||||||
Comments: (3) | ||||||||||||||||||
1 2 3 | 30/05/2019 18:49 PM ID: 118049141 | See my previous responses. The question pre-supposes there will be a licensing scheme, it appears you have already made up your mind and this is a consultation exercise in name only (not uncommon with the States of Jersey of course). | ||||||||||||||||
31/05/2019 14:37 PM ID: 118123070 | Provided an inspection is carried out within the following 12 months, dependant on the risk profile of the accommodation. | |||||||||||||||||
26/06/2019 13:31 PM ID: 120565901 | Otherwise I shall simply remove my property from the rental market. | |||||||||||||||||
| ||||||||||||||||
9. How should Environmental Health manage property inspections? | ||||||||||||||||
| ||||||||||||||||
| Response Percent | Response Total | ||||||||||||||
1 | An annual inspection of every property |
| 0.00% | 0 | ||||||||||||
2 | On a risk basis |
|
| 28.57% | 2 | |||||||||||
3 | Through tenant complaints only |
|
| 57.14% | 4 | |||||||||||
4 | Other (please specify): |
|
| 14.29% | 1 | |||||||||||
Analysis | Mean: | 2.86 | Std. Deviation: | 0.64 | Satisfaction Rate: | 61.9 |
| answered | 7 | |||||||
Variance: | 0.41 | Std. Error: | 0.24 |
| skipped | 3 | ||||||||||
Other (please specify): (1) | ||||||||||||||||
1 | 31/05/2019 08:34 AM ID: 118073104 | Inspection within set time of registration, then risk based basis. | ||||||||||||||
| ||||
9. How should Environmental Health manage property inspections? | ||||
| ||||
| Response Percent | Response Total | ||
Comments: (2) | ||||
1 2 | 30/05/2019 18:49 PM ID: 118049141 | It is reasonable to inspect where the laws and regulations already in place are breached or are suspected to have been breached. A reasonable report from a tenant is a sufficient trigger for such an inspection but not otherwise, or the States will have the power to enter private property without just cause or because an officer just feels like it. | ||
26/06/2019 13:31 PM ID: 120565901 | Quite simply if a tenant complains then yes it should be followed up, however many owners will simply take their properties off the rental market if there is too much interference and cost involved. | |||
- Rented dwelling licensing consultation - tenants
| ||||
10. What sort of accommodation do you currently live in? | ||||
| ||||
| Response Percent | Response Total | ||
1 | Flat |
| 0.00% | 0 |
2 | House (detached, terraced, semi- detached etc) |
| 0.00% | 0 |
3 | Lodging house |
| 0.00% | 0 |
4 | House of multiple occupation (as defined by the Fire Service) |
| 0.00% | 0 |
5 | Other |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 10 |
| ||||
11. Have you lived in what you consider to be poor housing? | ||||
| ||||
| Response Percent | Response Total | ||
1 | Yes |
| 0.00% | 0 |
| ||||
11. Have you lived in what you consider to be poor housing? | ||||
| ||||
| Response Percent | Response Total | ||
2 | No |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 10 |
- Rented dwelling licensing consultation
| ||
12. You can read licensing proposal here: | ||
| ||
| Comment | Response Total |
Are there elements that you particularly support | 100.0% (3) | 3 |
Are there elements that you particularly oppose | 100.0% (4) | 4 |
Are there elements that you think are missing | 100.0% (3) | 3 |
Should there be exemptions for certain rental properties (please explain) | 100.0% (3) | 3 |
| answered | 4 |
skipped | 6 |
13. Is there anything else you would like to add, or information you want to contribute | |||||
to the consultation? | |||||
Response Percent | Response Total | ||||
1 | Open-Ended Question | 100.00% | 6 | ||
1 | 30/05/2019 18:49 PM ID: 118049141 | My prior comments refer, it is no business of the States of Jersey how, whether, when or who to a private property owner decides to let a property. The already overbearing array of Laws and Regulations are more than sufficient without a further tier of bureaucracy being added to them. | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
2 3 4 | 31/05/2019 08:34 AM ID: 118073104 | We sold our "quirky" rental property this year at the end of the lease after following the course of the new law and regulations, facing the issues of ongoing maintenance to a listed property, and the associated high costs. Charging a relatively low rent does not excuse the lack of double glazing, an inadequate heating system, poor insulation, etc - we will buy a modern property if we enter the market again as landlords. | ||
31/05/2019 12:32 PM ID: 118106147 | I feel property rented in private estates, should have any restrictions which are in the deeds ie parking and where to park and number of cars allowed, should be made clear to whoever rents a house or flat. And not left to residents to complain giving them stress just because the owner wants to make money at others expense. | |||
24/06/2019 13:34 PM ID: 120319876 | Housing is more than just a shelter. UNICEF state A home includes a safe and sufficient water supply, safe and accessible sanitation, protection from hazards, free from excessive noise and overcrowding. Health care, education and child care services must be available and accessible within the community.' We know that a decent standard of housing is essential for wellbeing. The right to adequate housing is guaranteed by international human rights law. Article 27 of the United Nations Convention on the Rights of the Child (UNCRC) says that children and young people should be able to live in a way that helps them reach their full physical, mental, spiritual, moral and social potential. A child's development cannot be divorced from his or her conditions of living.' For this to happen, children should have access to adequate food and housing. Good nourishment and nutrition are essential for children and young people to reach their full potential, while safe and well-maintained housing is necessary to ensuring their development. The UNCRC states that children have the right to an adequate standard of living that is good enough to meet their physical and social needs and support their development. Governments must help families who cannot afford to provide this. The Universal Declaration on Human Rights 1948 (UDHR) says that everyone should enjoy a standard of living adequate for the health and wellbeing of themselves and their family, including housing. However, the right to adequate housing does not require the Government to provide housing for all. Government housing law and policy should help realise the right to adequate housing for everyone. This can be through the provision of a range of housing options and also through setting minimum standards for non government provided housing to ensure that the housing is adequate. For example the Government may decide that disadvantaged members of the community should be given priority consideration for housing. For many in Jersey the right to adequate housing is a problem because of the lack of affordable housing, homelessness, insecurity of tenure, poor housing conditions, overcrowding, and a discriminatory housing market which prejudices those living in poverty and those from disadvantaged social groups. In relation to children and housing I would advise that consideration be given to the UNCRC focusing not just on Article 27, but on a range of articles 5-9,18,20,21 and 30 which all contribute to the development of children's social, moral, mental and spiritual development. The UNCRC is indivisible and therefore the provision of adequate housing must go alongside other rights for example access to healthcare, education, income support and childcare. If children are living in isolated areas the Government may need to consider how they will access their other rights for example the right to an education, to relax and play, and to meet with friends and to | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
5 6 |
| join groups. The Public Health and Safety (Rented Dwellings) (Jersey) Law 2018 introduces measures to ensure minimum standards of health and safety to be met by rented dwellings and this is welcomed however, there are wider issues to be considered for those children living and growing up on the island and the Government should consider these to ensure the rights of all children in Jersey are promoted and protected. | ||
25/06/2019 15:18 PM ID: 120463917 | Introducing blanket legislation is a very blunt tool, is not cost effective and untargeted. The best policing is achieved via intellegence gathering and feedback from the public. The new legislation is counter productive to increasing the quantity of property. Resources should be set on encouraging more private sector owners to release property to the market. More availability equals lower rents and better standards. Finally the very few bad landlords are unlikely to be cooperative and thus unecessary time will be wasted trying to identify and bring these into line instead of dedicating it to encouraging improvement and a more stock in the majority. | |||
26/06/2019 13:31 PM ID: 120565901 | Yes as a pensioner who will soon be moving into a care home with my husband, I am faced with the choice of either spending a few thousand pounds on my property to enter the rental market to fund my care or sell the property. I was intending on renting it out at a below market value in exchange for the tenants completing the necessary work which is mainly cosmetic, i.e. painting & decorating, otherwise I shall be using all my savings which I will need to pay the LTC cap for both of us leaving me the choice of getting a loan to pay it (which will have to be paid back on my death), so whatever happened to people not having to sell their homes is not a reality if you don't have a lot of savings, unless their children want to buy their inheritance. | |||
answered | 6 | |||
skipped | 4 | |||
Appendix 4 - Rental properties survey results – tenant responses
Rented Dwellings Licensing Consultation
- Rented dwelling licensing consultation
| ||||||||||||
1. Are you responding as: | ||||||||||||
| ||||||||||||
| Response Percent | Response Total | ||||||||||
1 | Landlord |
| 0.00% | 0 | ||||||||
2 | Tenant |
| 100.00% | 25 | ||||||||
3 | Managing agent |
| 0.00% | 0 | ||||||||
4 | Letting agent |
| 0.00% | 0 | ||||||||
5 | Social housing provider |
| 0.00% | 0 | ||||||||
6 | Winter let provider |
| 0.00% | 0 | ||||||||
7 | Airbnb provider |
| 0.00% | 0 | ||||||||
8 | A professional body (please state which one below) |
| 0.00% | 0 | ||||||||
9 | Government (please state which department / area below) |
| 0.00% | 0 | ||||||||
10 | Other |
| 0.00% | 0 | ||||||||
Analysis | Mean: |
| 2 | Std. Deviation: |
| 0 | Satisfaction Rate: | 11.11 |
| answered | 25 | |
Variance: |
| 0 | Std. Error: |
| 0 |
| skipped | 0 | ||||
- Rented dwelling licensing consultation - owners
| ||||
2. How large is your property portfolio? | ||||
| ||||
| Response Percent | Response Total | ||
1 | 1 |
| 0.00% | 0 |
| ||||
2. How large is your property portfolio? | ||||
| ||||
| Response Percent | Response Total | ||
2 | 2 - 10 |
| 0.00% | 0 |
3 | 11 - 25 |
| 0.00% | 0 |
4 | 26 - 50 |
| 0.00% | 0 |
5 | 51 - 200 |
| 0.00% | 0 |
6 | 200+ |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 25 |
| ||||
3. Why type of property do you rent out (tick all that apply) | ||||
| ||||
| Response Percent | Response Total | ||
1 | Flat |
| 0.00% | 0 |
2 | House (detached, terraced, semi- detached etc) |
| 0.00% | 0 |
3 | Lodging house |
| 0.00% | 0 |
4 | House of multiple occupation (as defined by the Fire Service) |
| 0.00% | 0 |
5 | Other |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 25 |
4. Have you experience of licensing in other parts of your rental portfolio (tick all that | ||||
apply)? | ||||
Response Percent | Response Total | |||
1 | Fire service |
| 0.00% | 0 |
4. Have you experience of licensing in other parts of your rental portfolio (tick all that | ||||
apply)? | ||||
Response Percent | Response Total | |||
2 | Population office |
| 0.00% | 0 |
3 | UK licensing scheme |
| 0.00% | 0 |
4 | Other (please specify): |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 25 | |||
Other (please specify): (0) | ||||
No answers found. |
- Rented dwelling licensing consultation - owners
| ||||
5. Would an online application and renewal process help you apply for a licence? | ||||
| ||||
| Response Percent | Response Total | ||
1 | Yes |
| 0.00% | 0 |
2 | No |
| 0.00% | 0 |
3 | I'm not sure |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 25 |
| ||||
6. Would you want a company to be able to apply for a licence on your behalf? | ||||
| ||||
| Response Percent | Response Total | ||
1 | Yes |
| 0.00% | 0 |
2 | No |
| 0.00% | 0 |
3 | I'm not sure |
| 0.00% | 0 |
| ||
6. Would you want a company to be able to apply for a licence on your behalf? | ||
| ||
| Response Percent | Response Total |
| answered | 0 |
skipped | 25 |
7. Properties accredited with Rent Safe already meet minimum standards. For that | ||||
reason, do you agree that Rent Safe properties should be charged reduced fees? (You | ||||
can read about the proposed fee structure here) | ||||
Response Percent | Response Total | |||
1 | Yes |
| 0.00% | 0 |
2 | No |
| 0.00% | 0 |
3 | I'm not sure |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 25 |
8. Do you agree that properties that apply for a licence before 31 January 2020 should | ||||
be automatically granted a licence without inspection (read the proposal for pre-31 Jan | ||||
and the proposal for post-31 Jan ) | ||||
Response Percent | Response Total | |||
1 | Yes |
| 0.00% | 0 |
2 | No |
| 0.00% | 0 |
3 | I'm not sure |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 25 |
| ||||
9. How should Environmental Health manage property inspections? | ||||
| ||||
| Response Percent | Response Total | ||
1 | An annual inspection of every property |
| 0.00% | 0 |
2 | On a risk basis |
| 0.00% | 0 |
3 | Through tenant complaints only |
| 0.00% | 0 |
4 | Other (please specify): |
| 0.00% | 0 |
| answered | 0 | ||
skipped | 25 | |||
Other (please specify): (0) | ||||
No answers found. |
- Rented dwelling licensing consultation - tenants
| ||||||||||||
10. What sort of accommodation do you currently live in? | ||||||||||||
| ||||||||||||
| Response Percent | Response Total | ||||||||||
1 | Flat |
|
| 52.00% | 13 | |||||||
2 | House (detached, terraced, semi- detached etc) | 48.00% | 12 | |||||||||
3 | Lodging house |
| 0.00% | 0 | ||||||||
4 | House of multiple occupation (as defined by the Fire Service) |
| 0.00% | 0 | ||||||||
5 | Other |
| 0.00% | 0 | ||||||||
Analysis | Mean: | 1.48 | Std. Deviation: | 0.5 | Satisfaction Rate: | 12 |
| answered | 25 | |||
Variance: | 0.25 | Std. Error: | 0.1 |
| skipped | 0 | ||||||
| ||||||||||||||||||||
11. Have you lived in what you consider to be poor housing? | ||||||||||||||||||||
| ||||||||||||||||||||
| Response Percent | Response Total | ||||||||||||||||||
1 | Yes |
|
| 40.00% | 10 | |||||||||||||||
2 | No |
|
| 60.00% | 15 | |||||||||||||||
Analysis | Mean: | 1.6 | Std. Deviation: | 0.49 | Satisfaction Rate: | 60 | answered | 25 | ||||||||||||
Variance: | 0.24 | Std. Error: | 0.1 |
| skipped | 0 | ||||||||||||||
Please add any comments which explain your answer (18) | ||||||||||||||||||||
1 2 3 4 5 6 | 31/05/2019 11:59 AM ID: 118102228 | Water quality poor Electrical issues Heating problems | ||||||||||||||||||
31/05/2019 12:22 PM ID: 118103568 | I have been lucky enough to choose what type of accommodation I live in as I am able to pay half of the rent alongside my partner. However, the "decent" housing that I currently live in has it's problems as well. We have to have 2 dehumidifiers running 24/7 to deal with the mold problem we have in our bathroom, office and bedroom. As our building is a listed building it has single glazed windows which means it becomes so cold in the winter. I don't want to think about the poor people who can't choose where they live and have to live in accommodation that's worse than ours. It can't be good for their mental or physical health. | |||||||||||||||||||
31/05/2019 15:58 PM ID: 118133780 | Windows not air tight, poor ventilation in bathroom causing mould, no bins, unsafe/blown out electrical sockets | |||||||||||||||||||
31/05/2019 19:43 PM ID: 118160960 | I live in a good home and have an excellent landlord now, but have previously had an awful landlord. | |||||||||||||||||||
31/05/2019 23:00 PM ID: 118172375 | Mould and damp , sons clothes in his wardrope all damp and mouldy too and took good couple of months to come and sort a leak in the roof which was had water coming through | |||||||||||||||||||
03/06/2019 09:18 AM ID: 118276895 | Although the landlord was good at allowing simple repairs to be done anything bigger was more of a problem. For years we had water coming into the living room through the roof if the wind blew in the wrong direction. This continued for years even though the landlord had 'sent people to fix it'. There was black mould in every room in the house (not a trickle vent or ventilation brick in site); the bathroom was so damp, (despite an air vent in that room) that I couldn't even keep a face cloth in there as everything got ruined with mould. The seal in the double glazing in the bathroom had gone and this had luminous green mould in it that glowed in the dark. The bathroom probably had the most colourful range of mould in the whole house. The electric immersion heater/water cylinder was outside next to the oil tank with no fire retardant material between them. A few weeks before we left we noticed the plug to the immersion heater had turned brown. When we unplugged it, the socket itself had melted. I am claiming a miracle that there was not an electrical fire - you can imagine what that would have been like as it would have happened right next to the oil tank. I am sure they were not even the worst landlords in Jersey | |||||||||||||||||||
| ||||
11. Have you lived in what you consider to be poor housing? | ||||
| ||||
| Response Percent | Response Total | ||
7 8 9 10 11 12 13 | 12/06/2019 23:26 PM ID: 119379525 | Within 4 days of moving into the property we discovered the outer casing of the cooker was live. The electricity constantly tripped after 18 months it was finally discovered that water was running down the electrical terminals of the boiler. For the first 18 months in the property the roof leaked and the windows did not close. We have had 3 prolonged periods of no running water. There were no smoke alarms in the property until March 2019. | ||
12/06/2019 23:55 PM ID: 119380556 | I live in a relatively new build apartment. | |||
14/06/2019 03:25 AM ID: 119490372 | Though currently living in a flat, seeking a detached house. Poor housing consisted of lacking thermal insulation, failing to be wind and/or water proof, lacking sound insulation (from neighbours' and outside noise). Quality available in Jersey is woeful for the prices demanded by proprietors. | |||
14/06/2019 10:45 AM ID: 119512510 | I moved to Jersey around 15 years ago. for many years I had rented unqualified properties and while some of them were nice (and expensive, £850 pcm for a small bedsit) there were a few that were poorly maintained. One had no sink in the bathroom and the only option was to wash in the kitchen sink. Others were full of mould. Others didn't have adequate heating. Unfortunately at the time I wasn't aware of environmental health and just assumed i'd made a bad decision and had to either put up with it of move on, which in most cases I inevitably did. The unqualified rental market is a minefield that is littered with poor properties and uninterested (except when the rent is late) landlords. For there to be a set of minimum standards that will give basic amenities and a basic level of cleanliness to properties is a huge positive step forward for people coming to live on the island. Well done! | |||
20/06/2019 08:18 AM ID: 120018427 | While the property is begining to show its age and is in need of modernising in the next 5 years, it is still a nice property for myself and my children. | |||
20/06/2019 10:23 AM ID: 120033281 | If it wasn't the standard I require I would not rent it! | |||
22/06/2019 21:02 PM ID: 120229828 | Overall I am very happy with the flat I am living in, and the landlord/landlady (owner) is a kind person. Nevertheless I have two issues with my flat:
I had the water tested at my own expense a few times, and informed the owner of the situation, and they see no reason to remedy the issue. I am since then using bottled water for cooking. This feels like camping in my home. It puts me of cooking. How do you rinse Pasta when you need one hand to hold the sieve and two hands to decant water out of a 5 liter bottle. I also can't afford to throw away bought water, tipping it down the drains. So I sometimes don't wash my vege, eat fewer vege, and more ready meals :-( not good.
| |||
| ||||
11. Have you lived in what you consider to be poor housing? | ||||
| ||||
| Response Percent | Response Total | ||
14 15 16 17 18 |
| bedroom, my allergy symptoms have reduced, and my electricity bill has significantly increased. | ||
24/06/2019 14:21 PM ID: 120326983 | The property I currently live in is quite reasonable. I should point out that I am a landlord myself, having property in the UK. My previous career has involved me in the private rented sector with Poole Borough Council and working in partnership with Bournemouth and Poole Landlords Association. As an Enforcement Officer I have seen both sides of problems relating to tenants, landlords and their properties. I have to say that a registration system and inspection of privately rented properties on the Island is long overdue. I have seen so many properties here that I would consider to be in serious disrepair, if not unfit for human habitation! I have heard Jerseys landlords saying that it will cause some landlords to leave the business if the scheme is adopted. It is my belief that the Private Sector would be far better off without them. I am constantly amazed with how everything is in the landlords favour. This needs to be addressed to ensure the private rented sector becomes a safe and regulated sector, providing decent standards at fair rates. | |||
24/06/2019 19:14 PM ID: 120363328 | Whilst I have lived in less than perfect accommodation with damp etc it has ultimately been a choice over price. | |||
25/06/2019 14:20 PM ID: 120453163 | Prior to the flat where I now live, several other living areas were really quite shabby | |||
26/06/2019 22:49 PM ID: 120623282 | I've lived in places that require work but the rent has reflected that or the landlord assisted with the work knowing it also benefited the property | |||
27/06/2019 10:17 AM ID: 120648899 | Some places I have rented have needed work or had old windows, tired décor, etc however I wouldn't call them poor housing. | |||
- Rented dwelling licensing consultation
| ||
12. You can read licensing proposal here: | ||
| ||
| Comment | Response Total |
Are there elements that you particularly support | 100.0% (16) | 16 |
Are there elements that you particularly oppose | 100.0% (15) | 15 |
Are there elements that you think are missing | 100.0% (14) | 14 |
| ||
12. You can read licensing proposal here: | ||
| ||
| Comment | Response Total |
Should there be exemptions for certain rental properties (please explain) | 100.0% (15) | 15 |
| answered | 19 |
skipped | 6 |
13. Is there anything else you would like to add, or information you want to contribute | |||||
to the consultation? | |||||
Response Percent | Response Total | ||||
1 | Open-Ended Question | 100.00% | 16 | ||
1 2 | 31/05/2019 08:29 AM ID: 118073431 | For too many years Jersey has failed to regulate both the private rental sector and the social housing rental sector. This resulted in unacceptable living conditions for hundreds of families and the health outcomes have never been fully investigated or indeed considered. This is an appalling indictment on Jersey's Government who have consistently failed to address the crisis in housing amongst the most vulnerable in our society. Landlords have escaped investigation and potential prosecution despite the potential health impacts on the lives of children and adults who have been exposed to the real health risks caused by poor quality housing. This law is needed, robust enforcement must be supported and successful prosecutions met with significant penalties. There is no excuse in the 21st Century for anyone to be housed in a property that does not, at the very least meet Decent Housing Standards'. Rent must be set in line with the condition of the property. A 2* property for example should not be rented out at the same average rent for a 5* property and these rents should also be capped. The setting of 90% of Market Rate is totally misleading and unaffordable for the vast majority of those living in both private rental dwellings and social housing. There is no such thing as Affordable Housing' for many in Jersey. It is an illusion and a description that should be removed from the public service language. Governments should be judged on how they look after the most vulnerable in our society and there is no other sector where the evidence is overwhelming at our governments total apathy and lack of care. For decades than the Housing Rental Sector has never even figured on the governments list of priorities . Jersey should be ashamed at its appalling lack of care for its residents who over decades have been forced to live in substandard accommodation. Good Quality Housing is a fundamental right and any failure to provide risks impacts on our health service just as those exposed to poor housing suffer the impacts. This legislation is at least 30 years late in coming and we must not wait any longer. | |||
31/05/2019 12:22 PM ID: 118103568 | I think there should be a dedicated team set up, otherwise this will be too much for the Minister to take on. A dedicated "Licensed Rental Team" should be set up to inspect each property and report back to the Minister for the Minister to then sign off. The application process should allow inspectors to take photos to prove that the accommodation is suitable. Also, it must clearly state whether the license should be displayed in the rented property or not as this could infringe on the tenants want to personalize their home. Individuals must also be given assurance | ||||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
3 4 5 6 7 8 9 10 11 |
| that if they report a rented dwelling as unlicensed there will be no backlash on their part such as being placed on a landlords "blacklist". | ||
31/05/2019 12:24 PM ID: 118105556 | I have experience of Landlord and Tenant sector in Wales. When a landlord/agent/management register with Rentsmart Wales there is compulsory training to undergo prior to approval of registration so that the Landlord etc understands their legal obligations. Jersey should consider adopting siimilar provisions for its licensing regime. | |||
03/06/2019 09:18 AM ID: 118276895 | There is not a lot of detail about the mechanics of how the scheme would run. However, I believe it is important that the issuing of a licence is for individual properties and not for a landlord. As some landlords have a large portfolios of dwellings, they shouldn't be allowed to 'hide' poorer quality dwellings in amongst those of a better standard. Tenants are in a very powerless position in Jersey - properties are very expensive to rent and can be difficult to find. I believe therefore that in any scheme the responsibility needs to be on the government to declare a property 'habitable' rather than on a tenant to complain that the property is 'uninhabitable'. | |||
12/06/2019 13:27 PM ID: 119319962 | I think this will push rental prices up. | |||
12/06/2019 23:26 PM ID: 119379525 | The proposed regulations should mirror UK law with annual boiler testing, electrical safety testing, water testing. Tenants should not have to pay full rent for any period during which the landlord does not maintain the property. Persistent non maintenance should constitute a breach of contract by the landlord releasing the tenant from the contract. | |||
12/06/2019 23:55 PM ID: 119380556 | Yes. Again, you should really apply to this registered dwellings only or at in the first instance. We know that it is these dwellings which often have the poorest quality standards maintained. implement that as a proof of concept. Don't waste time, and taxpayers money implementing this to properties which are newly built and obviously therefore built to high standards and maintained to already high standards. | |||
13/06/2019 20:59 PM ID: 119476567 | Agree that landlords need to be charged. Proper regulation costs money and landlords should pay as they make a fortune. | |||
14/06/2019 03:25 AM ID: 119490372 | I hope that this is a starting step, to improve the quality of rental stock within the island; there's much more to do beyond such basics. This licensing scheme would also seem useful by which to gather statistical data on the island's private rental dwellings. This being something that was mentioned several times, by States members, during their debate on soaring rental prices and the general housing crisis of late. | |||
20/06/2019 08:18 AM ID: 120018427 | I believe in the long term this is the right thing to do, to ensure that all rented accommodation is of basic standards as the welfare of all islanders is important and this should all ensure that all buildings are maintained. | |||
22/06/2019 21:02 PM ID: 120229828 | Who has to prove that a property is fit for human habitation? I would recommend that the onus should be with the owner / landlord / letting- agent that the accommodation is fit for purpose. Not with the tenant to challenge it | |||
13. Is there anything else you would like to add, or information you want to contribute | ||||
to the consultation? | ||||
Response Percent | Response Total | |||
12 13 14 15 16 |
| if the believe that aspects of the accommodation are falling short of legal requirements. ----------- Who is does "the Minister" refer to? I would hardly believe that our housing minister will walk around looking at properties. There are too many properties to look at for one person do do that job. Some issues cannot be ascertained by a site visit - nitrates in water, e.g. that requires a laboratory analysis. The team of inspectors will require a broad training / background to identify the various issues that could occur. | ||
24/06/2019 14:21 PM ID: 120326983 | Please see my previous note regarding being an Enforcement Officer in the private rented sector. | |||
24/06/2019 19:14 PM ID: 120363328 | The existing tenancy deposit scheme is flawed. My deposits have a fundamental lack of understanding of Jersey from what others have told me. I previously had my deposits refunded in full, but now have to pay an adminstration fee out of it. The delay in receiving the deposit refund has impacted on being able to secure another property. | |||
25/06/2019 14:20 PM ID: 120453163 | Having reached page 5 of the licensing proposal, pages 6-8 were blacked out. Therefore, cannot comment. | |||
26/06/2019 22:49 PM ID: 120623282 | This will cause rents to rise as naturally landlords will pass on the cost. The rent safe scheme will also cause costs to tenants through the checks that are required. I do not know anybody that owns their own property that has an electrical or had check up each year. The requirements for energy saving whilst appreciated are often impossible in older properties or should only done about when heating etc require replacement. Again forcing rents to rise. | |||
27/06/2019 10:17 AM ID: 120648899 | In most properties I have rented the services have been fine or in the case of a water leak remedied quickly. Charging a fee and requiring regular checks makes rental more expensive as these costs will be passed on to the tenant. However I have rented two properties where it was my responsibility to arrange and pay for a boiler service with any additional cost paid for by the landlord. I am not convinced this is going to do anything to the lower end of the market, including those which operate on a cash only basis. Sometimes these suit the tenant as they are not encumbered with a contract, others are from unscrupulous landlords but who may not be worried about housing qualifications, etc. | |||
answered | 16 | |||
skipped | 9 | |||
Appendix 5 – Frequency analysis of comments from survey data (appendix 1)
Subject | Comment | Frequency of reference |
Fees | Fees will be passed on to tenants | 6 |
Fees | Social Housing providers should pay | 3 |
Fees | Landlords should have to pay only once rather than an annual renewal | 2 |
Fees | The licencing scheme shouldn't require application charges and fees | 11 |
Fees | There should be discounts for some areas of housing provision | 1 |
Fees | Landlords should pay nothing if their property is on Rent Safe (from 3 stars) | 2 |
Fees | The destination of any fees is not known | 2 |
Fees | The fees are not justified | 2 |
Fees | Stealth tax | 9 |
Fees | There should be exemptions for charities | 1 |
Fees | Landlords already pay 20% income tax and should therefore pay nothing else | 2 |
Housing stock | The number of properties available to tenants will reduce | 3 |
Incorrect presumptions | Government already know where rental properties are | 3 |
Incorrect presumptions | Revenge evictions don't occur | 3 |
Incorrect presumptions | There are only a small number of poor quality landlords on the Island | 1 |
Licensing Scheme | How often will properties require to be inspected? | 2 |
Licensing Scheme | A whistle blower line should be created to report bad landlords | 2 |
Licensing Scheme | There are insufficient staff numbers to administer the scheme | 7 |
Licensing Scheme | What happens if a property transfers part way through the year? | 1 |
Licensing Scheme | This is an intrusion into tenants lives | 2 |
Other | Recent legislation has already increased the cost to landlords for upgrades | 6 |
Other | Why are lodging houses exempt? | 2 |
Supportive | Not against licensing in principal | 27 |
Supportive | More punitive fines should be available to deter bad landlords | 3 |
Appendix 6 - Minister for Children and Housing
Appendix 7 – Medical Officer of Health
As Jersey's Medical Officer of Health I wish to express my strong support for this latest step in creating a new level playing field in monitoring and improving housing standards across the island.
This move is aligned to the Government of Jersey's Common Strategic Policy 2018-2022 , especially so to three of its five specific commitments:
- We will put children first
- We will improve islanders' wellbeing and mental and physical health
- We will reduce income inequality and improve the standard of living To explain further:
There are strong links between standards of housing and people's health, mental as well as physical, especially that of children and of older people.
Regarding children, I strongly recommend reading the Shelter Trust report, "Chance of a lifetime: the impact of bad housing on children's lives" (there is a link to this in the rented dwelling licensing consultation document). The report summarises evidence on the many different ways in which poor housing is a key determinant of children's health, during their childhood and into the future. Its summary includes the following:
"A child's healthy growth and development are dependent on many factors, including the immediate environment in which they live. Children's life chances (the factors that affect their current and future well-being) are affected by the standard of their housing. This housing effect' is especially pronounced in relation to health. Children living in poor or overcrowded conditions are more likely to have respiratory problems, to be at risk of infections, and have mental health problems. Housing that is in poor condition or overcrowded also threatens children's safety."
Growing up in bad housing also has a long-term impact on children's life chances because of the effect it has on a child's learning and education."
"It is vital that the Government takes action to address the problem of bad housing for families to ensure that all children have the opportunity to flourish in a safe, secure and healthy environment."
A final point: The creation of a licensing system for all rented properties, given the potential to encourage levelling up of any remaining poor housing, can enable improved wellbeing on a sustainable basis. This will also be consistent with the legal duty as set out in Article 9(9) of the Public Finances Law for the Council of Ministers to "in preparing the government plan, take into account the sustainable well-being (including the economic, social, environmental and cultural well- being) of the inhabitants of Jersey over successive generations".
Appendix 8 - States of Jersey Police
Subject: Feedback from the States of Jersey Police [Official - Police]
The States of Jersey Police has currently reviewed its strategic and operational priorities using a national process called MoRILE (Management of Risk in Law Enforcement). The process allows for trend data to be considered alongside subjective assessment in order to better understand demand including the identification of intelligence gaps. Amongst that assessment, and largely in the recognition of the need to better understand the landscape in Jersey, Modern Day Slavery & People Trafficking (MS & PT) has featured as a priority in that process.
The ability to access appropriate services & accommodation is fundamental towards safeguarding those who may fall victim to MS & PT. Jersey has an increasingly diverse community and developing exposure to subjects such as a diverse labour force, visiting sex workers and an awareness of domestic servitude. The benefit of such topics being considered is that the island has a real opportunity to better understand the needs of its community and to ensure appropriate responses
and services are afforded to those who might need them the most. Partnership work has already started to develop this area of work with the initial aim being to understand the scale and volume of those who may be exposed to MS & PT. One element of such work revolves around appropriate standards of living including access to accommodation, education and healthcare.
The proposed "Rented Dwelling Licensing Scheme" aspires to set a standard that landlords will need to apply and ensure the wellbeing of their tenants. The point is well made that this is not financially driven and the scheme does not seek to regulate the cost of accommodation. The focus is one of setting a standard to ensure a healthy quality of life and one that seeks to avoid exposure to early chronic illnesses and support the elderly through the availability of appropriate living conditions.
Powers to inspect properties will enable those charged with assessing such standards to have the appropriate legislated backing of the law which could include joint visits together with law enforcement. Intelligence gathering and safeguarding opportunities will naturally avail themselves and provide for methods of intervention to better understand and provide support for those found
to be housed in substandard accommodation. That could very well include those who may fall victim to MS & PT.
The States of Jersey Police very much support the proposed scheme and view this development as a positive step towards better protecting those considered to be vulnerable within our communities.
Force Intelligence Bureau
Appendix 9 - Jersey Consumer Council
Consultation feedback for proposed Licensing of Private Rental Properties in Jersey (Landlords'
Licensing Scheme)
Firstly, the Jersey Consumer Council wishes to thank the department for Growth, Housing and the Environment for engaging with the Council in a helpful, meaningful and sincere way by representatives giving a presentation to the JCC and joining in with an open and honest conversation afterwards. Members left the meeting on 28 May with a good understanding of what was being proposed and with some positive and constructive feedback.
It is also worth mentioning that although this proposed scheme is not strictly a consumer scheme, rents take up a huge proportion of an individual's monthly spend and therefore, by definition, have an impact on the spending capabilities of everyday islanders.
Turning to the proposed scheme, members were unanimous in their agreement that the proposed scheme should be welcomed, with some expressing their surprise that such a scheme was not already in place in the Island and was therefore long overdue'.
That said, some members did express some concerns, namely:
* That the department should consider a single pricing policy for all applicants to keep the scheme simple, easily understood and easier to administer. A possible rebate for those who meet certain criteria was suggested.
* The star system was thought to be a waste of time in this particular instance and would possibly lead to unnecessary administration work. It was felt that accommodation either meets the minimum standards or not, although it was accepted that there needs to be incentives to raise the levels from merely acceptable.
* A whistle-blower line should be set up to allow individuals – either tenants or neighbours, or friends of the tenants, to report a landlord without fear of retribution.
* The levels of fines should be reviewed. They should be material with the first offence and significant at the second. A % of the annual rent, or value of the entire property portfolio was suggested, which would align with the levels currently listed for a breach of data protection rules.
* A possible public register of offending landlords should be made available, both to deter offenders but, more importantly, allow prospective tenants to check for themselves before moving into a property or committing themselves to a lease.
In summary, the Jersey Consumer Council is supportive of the scheme, congratulates those behind it and would like to see it introduced as soon as possible.
Chairman
Appendix 10 - Andium Homes
Appendix 11 – Jersey Homes Trust
Appendix 12 - Chartered Institute of Environmental Health (CIEH) including:-
Appendix 13 – Jersey Landlords Association (marked draft preliminary submission)
Appendix 14 Individual landlords (redacted and unedited) 14.01
I am responsible for running a small property portfolio for my wife and her sister. The properties are a mixture of residential and medical surgeries.
Yesterday I attended the meeting at the Town Hall regarding rented accommodation, the presentation was from , I was most disappointed and surprised that there were no politicians present.
There was a very good representation of landlords and agents, I believe the majority showing a deep concern for their tenants. All the people I spoke to were very saddened at the bureaucracy and the cost burden that may be imposed on the housing sector.
On several occasions, when challenged, assured us that that all the proposals were politically driven and if we had comments to make them to either yourself or Senator Mezac.
The properties that I look after have been in the family since just after the second World War. Many of our tenants have been with us for more than 20 years and I believe the longest tenant has been with us for 32 years. There is a strong mutual respect for our tenants, we charge a very reasonable rent and respond quickly to any problems which occur from time to time. Our turnover of tenants is very small and I am pleased to say I have a "waiting list" of interested potential tenants. I am in contact with our tenants on a regular basis and all the feedback that I receive is very positive. With the growing population, it is no surprise that the housing market is under pressure and to introduce the scheme as described, will only increase that pressure.
I accept that there are a small minority of landlords that are unreasonable in their behaviour, but to penalise all other landlords is most unjust and unnecessary. Equally this will probably impact on the tenants, is this just another example of an indirect tax?
I believe that poor landlords should be exposed, and I think that the environmental department already have the powers to deal with complaints, so why impose an unnecessary scheme on all of us?
Please reconsider this scheme before you take it to The States for approval, I can assure you that if agreed in its current format it will be very counterproductive. If introduced it will be an expensive burden on the sector for many years.
As a Jersey man I am most concerned at the direction that our beautiful Island is heading in!!
If you wish to discuss my feelings any further please do not hesitate to contact me. I am happy to come and meet you if you have a small amount of time to spare.
14.02
I would like to object to the above proposals. My wife and I own two properties which are let out to tenants. We consider ourselves to be responsible landlords and have established good relationships with our tenants over the years. We consider the proposals akin to using a sledgehammer to crack a nut.
In recent years the level of regulation surrounding letting property has increased significantly and comes at a cost, if not to the landlords, then to the tenants. We entirely agree that action should be taken against landlords that are irresponsible or fail to fulfill their obligations and that the government should have appropriate powers to act in such cases but these proposals impose an unnecessary burden on Landlords and are an example of red tape that should be reconsidered. Let's look at ways of targeting the landlords that do not follow the rules rather than forcing additional costs and bureaucracy on all landlords and in this instance, the government.
Thank you for your consideration of my comments.
14.03
14.04
14.05
I am an independent landlord with a number of units of mixed accommodation. Having attended the meeting at the Town Hall on Tuesday 11th June at 17:30
After listening to what was being said at that meeting it has become apparent that this is only going to increase the rents further and is not going to achieve the aims of identifying all of the rented units.
My understanding in summery is the Rented Premises Licence proposal is to achieve the following
- Identify all the rented accommodation in the Island of Jersey
- To provide accommodation to a minimum standard
- To provide a register of available accommodation to enable tenants to be able to check the standard of accommodation.
- To recoup the cost of administrating such a scheme
Taking each of the above in order
1. Identify all the rented accommodation in the Island of Jersey
It become apparent that the States of Jersey has no idea of the amount of rental accommodation in the island. There is currently a rent safe scheme in operation but the up take has been minimal it was stated that from the morning meeting till the evening meeting there had been an additional 7,000 units placed on to this scheme during the day, I believe prior to this the number was less than 200. The rent safe scheme has obviously not worked and this may have been a better starting point to encourage Landlords to sign up to this scheme.
Government of Jersey must be able to identify a high percentage of the accommodation currently being occupied so the starting point has to be the following,
1. Income support (rent being paid by income support).
- This information must be available from Social Security this would give you the following
- How many families or individuals are on income support with rents being supported or being paid in full ?
- last known address of the above
- Type of accommodation
- Studio Flat
- 1 bed flat
- 2 bed flat
- House accommodation
- Tax returns as the new forms request the units to be identified and, this will show the number of people with additional income from rented properties including lodgers within private houses.
It would be my suggestion that this would achieve in excess of 75% of the units of accommodation in Jersey.
While it would be likely that the Mydeposit scheme would be another point of information this will only be effective from when the scheme was first introduced, but this would not identify any units of accommodation that has been rented prior to Mydeposit scheme becoming law.
Another source of information as to where the units of accommodation are would be the farming community and the Housing Trusts which there are many.
2 To provide accommodation to a minimum standard
During the meeting it referred to the minimum standards while the standards have been identified from a tenants point of view, there has been no consideration as to how the landlords can achieve these standard, there are many properties in the island that have been rented out in excess of 10 years to the same tenant, and both parties are happy with these arrangements which will not meet the minimum standard and the rents reflect this.
There is no joined up government to assist landlords to be able to achieve the standard identified in old buildings, and many of them are listed. Many of the older buildings are listed buildings and the owners are prevented from making such improvements to meet these standards.
Many of the units of accommodation are converted houses which have been converted over the last 20 years and have been in the same ownership for the duration.
The new requirements favour the tenants and there is no consideration to the landlord who is trying to provide affordable accommodation.
Most landlords use rental properties as an investment to provide an income often for later life, many landlords provide something back to the community by offering accommodation to those in a less fortunate position than themselves.
In a block of flats built in the 60's or 70's may now not conform to the requirements of minimum standards; this becomes difficult if each unit of accommodation is owned by a different person.
The tenant has to take some responsibility to their lifestyle as to how they look after the unit of accommodation, and often not ventilating the accommodation sufficiently.
Many of the very old Jersey properties were not built to the modern standards and it is very difficult
to resolve item such as damp, in addition the island suffers from an inherent damp problem.
In a purpose built block of flats there could a mix of both owner occupier and investors in the same building, the investors are not able to make improvement to the fabric of the building to improve the thermal installation as this is often governed by the articles of the housing trust / Association and needs agreement and funding which is not always available from the owner /occupiers as many of them owner /occupiers are on a limited income.
3 To provide a register of available accommodation to enable tenants to be able to
check the standard of accommodation
The rent safe scheme was as far as I can see was a voluntary registration scheme to encourage landlords to provide better standard accommodation and also to encourage tenants to use this facility to identify better quality accommodation.
There are a number of issues with this scheme and possibly why the uptake has not been as expected. Firstly, many of the landlord's do not want the whole island to know what accommodation they own and this could be for a number of reasons, from privacy to other calculating the wealth of individuals or families.
With the self-assessment, there are no checks and balances as to the information being provided is correct, this could be in both understating and overstating the standards achieved. I would suggest that there are many landlords that would not want to be identified for the above reasons but if as we are constantly being reminded by the Government of Jersey there are many ways of cross checking without the use of a public register to identify property owners.
There are a number of landlords and I would suggest most of them offer a reasonable standard of accommodation, there is no consideration as to the standard of accommodation when the tenants move in, often the tenant's lifestyle has caused the accommodation to deteriorate and then complain about the conditions they are living in.
With the new requirements introduced in 2018 and the requirements to have a periodic electrical inspection before and new lease is entered into, this is another cost to the landlord, which will have an effect on the rents.
I am aware of the varying standards that already exist with the periodic electrical inspection again there is no consistency as it is down to interpretation of the requirements and the starting point should be enforcing the standardisation of these requirements. before progressing to introduce additional legislation and adding additional cost to the landlord.
4 To recoup the cost of administrating such a scheme
The cost of administrating the scheme has been quoted as £420K per year. It was stated on a number of occasions during the meeting that the number of rented units is unknown, and that they have estimated the number of rented units of accommodation and divided it by the cost of administering the scheme, if the number of rented units is not possible to identify which is what was said then how can it be possible to work out the cost to each unit of accommodation.
It was also stated that the housing trust would be exempt from the fees so it would appear that the cost has to be paid for by the private landlords only. I feel this is totally out of order, before progressing with the legislation it should be a requirement to identify all of the accommodation through the varying suggestions already identified above, the requirement is that each unit of accommodation is charged a fee then this should be set across the whole of the rental market including the housing trust which there are many of.
Tenants in housing trust properties many have paid jobs and the States make no contribution to there living cost , while there are many families who are forced to find private accommodation with private landlord's who will except income support payments but these units of accommodation are not exempt from the suggested fees under the present proposal where the housing trust are
exempt.
The cost has been identified as a unit and the cost of the unit of accommodation will be at a set cost, there has been no consideration as to the income or rent of each unit, there are units of accommodation where the tenant has been in situ for some time and it as low as £500 per month and on the other end of the scale there are properties that are being rented at £3,000 + per month this is a significant difference in the percentage of cost over the income received.
The question was raised about what happens when a unit of accommodation is transferred between 2 owners, in the event, an annual charge has been paid there is no clear definition as to how the unit will be accredited, if the unit is licenced from the year 2020 and part way through the year the unit of accommodation changes hands to owner B it has been said that the owner B will need to register the unit before it can be re let as it now belongs to a different owner, but the unit has already been licenced and paid for before it has been sold for that year. What the scheme has not taken in to consideration is how this would work. A unit of accommodation cannot be charged twice in the year just because it has changed owners as the owners are not the licensed holder it is the unit of accommodation that is licensed.
Conclusion and Summery
The intention to introduce the new law in 2019 with enforcement from the end of the year is unrealistic as there is no accurate information as to the number of units of accommodation. There have not been enough investigations in identifying the number of units available in the rental market.
The majority of landlords are using the Mydepostit scheme and if there are landlords who do not conform with these requirements then the time and effort should be spent identifying these landlord's and dealing with them in an appropriate manner.
If the scheme is to be introduced it should be effective to all units of accommodation irrespective of if it is a housing trust, accommodation for social housing or farming units.
Should there be any exemptions it should be available to all sectors of the market, if housing trusts and those landlords who have tenants on income support should be exempt then it should be for any unit of accommodation.
The cost of the scheme should be paid for by the tenant as they are the sectors that benefit from these regulations if it was successfully debated and implemented and this would give a better indication to the number of units that are currently rented.
The Government of Jersey need to identify the number of rented units of accommodation before introducing any such scheme and the running cost are effective and divided by all rental sector of the market including the housing trust and farming community.
The scheme is not necessary as there are other ways to identify the landlord's that do not provide suitable accommodation.
In the majority of cases the rents are going to have to increase to cover the cost of the new requirements if introduced. Over the last 2 years there have been a number of new regulations introduced which has increase the rent already, with additional regulations the cost of such a system will filter through to the tenants and increasing the rents.
The intention of introducing a licencing scheme to identify the number of units of accommodation and to provide units of sufficient standard is totally unsuitable and consideration should be given to the effectiveness of such a regulation to identify the number of units of accommodation in the island when there are other avenues that could be explored.
14.06
We would comment as requested on the consultation for the above proposed law;
- It is clearly just another tax on private landlords to support the finances of the department. This is proven by my understanding that the department has stated that the law will have no manpower implications.
- There is no need for any licensing if the law is clear and reports of infringements are followed up with investigations and fines as necessary.
- The need for protection is far more necessary for lodging houses which are being made exempt for some inexplicable reason.
- This 'tax' will have to be passed on to tenants, thus the States will be directly responsible for the rising cost of housing.
- There is no evidence that this Law' will provide better protection to tenants.
- Why should landlords not be able to evict tenants at the end of their leases as their contracts dictate? This is contract law and the States have no right to interfere. This is not equitable as the Tenants are allowed to leave with the required notice being given. If I decided to occupy my own rental unit at the end of a lease then I should be able to without hinderance.
We have read the comments made by on behalf of the JLA and are in full agreement with them.
14.07
I am a good landlord, who rents out 13 units of property.
When each tenant leaves, I redecorate the flat from head to toe, so that the new tenant has a nicely decorated flat to live in., and check that all appliances are in working order.
I attend to each and every complaint immediately and address any problems right away.
I charge a reasonable rent
I pay one fifth of my profit to the government in Income Tax.
I object most strongly in paying a further £200 a year for inspections. If there is to be an inspection, it should be taken out of the fifth of my income which I already pay you.
I think you should address the complaints given to you about rogue landlords and deal with the people involved - not penalise the rest of us!
14.08
I have filled in the somewhat loaded survey about the registration (tax) on landlords and would like to add the following.
My partner and I each own a property. They were our homes, he has had the same tenants for
twelve years. A family of four. They have had no issues and are showing no signs of ever wanting to leave.
My property is let to a single person who moved in after I had it completely refurbished three years ago. I have never put the rent up and any maintenance problems are dealt with as quickly as I possibly can.
We do not need this interference and our tenants do not want the intrusion. It is after all their home rented or not. I would not welcome an uninvited official poking about in my home making sure things are up to scratch. It is just plain wrong.
If you are getting complaints about sub-standard dwellings sort those landlords out.
Lastly, although I could go on for pages yet. My partner and I have both said that if this ill thought out scheme goes ahead we will both sell our properties. I can't imagine we will be the only ones.
14.09
I have read with interest the documentation relating to the above-mentioned consultation on the gov.je website, the coverage in the media and have attended a recent roadshow.
I am a Jersey landlord responsible for a material number of rented properties around the Island. I have only recently come to this position having inherited properties from my father.
I am broadly supportive of all of the recent legislation dealing with the regulation of rented property in Jersey and since my father's passing, I have willingly spent a great deal of time and money checking and upgrading the properties I inherited to ensure that these are compliant with relevant legislation (particularly in relation to fire certification).
I am however dismayed to learn about the latest plans for regulation set out in the draft Scheme and strongly oppose these.
I have little issue in Jersey housing stock being brought up to an acceptable standard (where this is needed), but cannot see how the Scheme will make a material difference to this aim, since:
- knowing where rental properties are located is already within the powers of the States; and
- legislation already exists to combat sub-standard rental properties.
Furthermore and most importantly, charging landlords (most of whom are compliant or are trying very hard to become compliant) for such a licencing system is unfair and has all the characteristics of a stealth tax on landlords.
I set out my reasons for these conclusions in more detail below: General
- I and other landlords I know all want tenants to be happy in our properties. It is in my interests that my tenants stay in as safe and welcoming an environment as possible, as this means that they will stay where they are for as long as possible meaning fewer costly voids.
- Lack of Clarity over Rationale for Scheme - It is unclear from the published documentation relating to the Scheme what the rationale for the Scheme is. Whilst I have no doubt that there are rented properties in Jersey which fall below the required standard set out in law and regulation, such law and regulation already provide robust mechanisms (either through the criminal courts (e.g. the Public Health and Safety(Rented Dwellings) Law 2018, which covers areas such as: disrepair; overcrowding; amenity standards; fire precautions; filthy and verminous premises; and persons responsible) or by giving tenants the right to take landlords to the civil courts (e.g. Residential Tenancy (Jersey) Law 2011) to deal with such sub-standard properties or lettings.
- Main Scheme Points Already Covered in Other Legislation - If tenants already have the right to complain to Environmental Health or take court action, it is unclear why further costly (for landlords, tenants and the States) legislation is needed. The Minister should explain clearly what substance this Scheme will add to the legislation that is already in force and protecting tenants in this area.
- Lack of Supporting Evidence for Scheme Aims - There is no supporting evidence in the Scheme documentation as to whether the Scheme is justified in terms of how many environmental health complaints there are in any one year. How many complaints have been received in the last 5 years?
- There is no evidence that a cost/benefit analysis has been undertaken in relation to the proportionality of the Scheme and its costs to the Jersey rented sector vis-à-vis the number of complaints received. This analysis must be undertaken and made publicly available before the Scheme is brought into force. The Minister should explain clearly what the number and severity of environmental health complaints is and provide details of any cost/benefit analysis that has been undertaken in relation to the proportionality of the Scheme. If this information is not made available during the consultation process, I will make a Freedom of Information request in this respect.
- Information relating Rented Property Already Available - Apparently one of the main aims of the Scheme is to identify the whereabouts of all rented property in the Island through the licensing system. Again this task should already be possible through information already held and collected by various government departments. Such information is already given to the Population Office on change of tenants, to the Parishes through rates registers and through the Rent Safe scheme (for those who have signed up to this).
I note in particular the 14 June 2018 Government Press Release Public sector restructuring plans finalised' in which it was stated that "the focus remains on collaborative working, eliminating silos and improving services, effectiveness and value for money." It is a waste of Government time and taxpayers' and landlords' money to set up an entirely new system to obtain information that the Government already holds. The Minister should explain clearly why the information he is seeking cannot be obtained from other sources. If this information is not made available during the consultation process, I will make a Freedom of Information request in this respect.
- Data Protection Concern - If data protection legislation is a concern in terms of obtaining this information from other Government departments, then it would be a better use of Government/States time to include an exception in such legislation to allow the sharing of such information. The Minister should explain clearly why this data protection exception option has not been properly assessed. If this information is not made available during the consultation process, I will make a Freedom of Information request in this respect.
- Reduction of No Fault' and Revenge' Evictions – It is very unclear how if at all the Scheme will achieve the aim of reducing such evictions. There is already robust legislation in force (namely the Residential Tenancy (Jersey) Law 2011) which requires evictions to pass through the courts. In the case of a residential tenancy, the landlord has no right, even on a material breach by the tenant, to bring the tenancy to an end unilaterally by, for instance, rescinding the agreement: the landlord must apply to the court for termination and eviction. The Residential Tenancy (Jersey) Law 2011 also contains provisions allowing the tenant to apply to the court for the stay of any eviction on grounds of hardship.
Licence Fees
- Fees Generally - There is no justification in any of the Scheme documentation for charging landlords for the licencing of properties and no justification for the level of fees proposed or for why the fees will be charged on an ongoing, yearly basis.
- Basis for Licence Fee Unjustified - It has not been made clear in the Scheme documentation or at the roadshow why fees need to be charged for a licencing process in the first place and what will be done with the money raised from these fees. The costs of the scheme should be supported from the Environment Department's budget, particularly given the above-mentioned points relating to the lack of a need for such Scheme in the first place. The Minister should publish a full rationale for the charging of fees to landlords in relation to the Scheme, together with an explanation as towhy the costs of the Scheme should not be covered by the Environment Department's budget. If this information is not made available during the consultation process, I will make a Freedom of Information request in this respect.
- Destination of Fees Unclear - It became clear during one of the roadshows that the fees raised will not be put towards additional staff for Environmental Health department. There is no explanation about where the money raised from the fees will be spent. The Minister should publish a full explanation (with workings out) of how the money raised from the licence fees will be used. If this information is not made available during the consultation process, I will make a Freedom of Information request in this respect.
- Ongoing Fees Unjustified - Even if the initial application fees could be justified by an additional level of administration for the Environmental Health department, the level of the ongoing yearly fees proposed cannot be justified by the ongoing administration of the Scheme.
- Level of Fees Unjustified - The level of the initial application fees and ongoing fees proposed are entirely arbitrary and unsupported by any evidence or workings out. The Minister should publish a full explanation (with workings out) as to how the level of the fees that are proposed to be charged have been arrived at and importantly the rationale for charging ongoing fees. If this information is not made available during the consultation process, I will make a Freedom of Information request in this respect.
- Lack of Assurances about Rising Fees - Furthermore the level of fees is likely to rise substantially in coming years, as I have found to my detriment with Fire Certification fees. These fees are going to have a more than 400% increase in the next couple of years. There are no assurances that the licencing fees will not rise substantially in coming years. Presumably this is because there is a high likelihood that these fees will rise substantially too. This is essentially like writing a blank cheque to the Environment Department. If the Scheme is approved in its current form, the Minister should provide assurances that the licence fees will not rise by any more than the cost of living in any one year.
- Scheme Will Result in Higher Rents - If blanket fees are charged in the way proposed then the majority of landlords will simply pass these on to tenants in the form of increased rents. The higher fees charged to landlords with 3-star or 4-star properties or non-Rent Safe accredited properties will be passed on to those tenants who are living in less compliant accommodation. This is against the current government's stated aim of making Jersey housing more affordable across all sectors.
The other (albeit unlikely) option is that landlords will absorb these fees themselves – but this will mean less money being available for doing works to bring properties up to standard, this is particularly so given the high cost of undertaking any kind of building work in Jersey.
- Unfairness of Licence Fees – If the purpose of the Scheme is to "address health and safety deficiencies within the private rental sector" then why charge a licence fee to those landlords who are compliant at all? Surely it should be the non-compliant landlords who need to pay.
In fact, this mechanism to penalise non-compliant landlords already exists in the form of fines for breaches of existing legislation. The results of this proposed legislation will be that compliant landlords will be punished by paying substantial amounts of licence fees for the breaches committed by a small number of non-compliant landlords, where there is already a system for punishing those non-compliant landlords in place. If the licence fees will go towards funding more inspections then why are no new environmental health officers not being employed? The Minister must explain why licence fees should be paid at all by landlords who are complying with their legal obligations (to at least 3-star Rent Safe Standard).
- Exemption of Social Housing Providers – It is unclear why social housing providers are exempt from paying licence fees under the Scheme. Surely if fees are to be paid then these should be apportioned fairly across the private and social housing sectors, so that there is a level playing field. It is unfair and disproportionate that the private sector should be singled out and punished with high licence fees when the social housing sector should have the same responsibilities as the private sector. This is especially important given that one hears so much anecdotal evidence of poor housing stock in the social housing sector too. The exemption of the social housing sector is unfair and disproportionate. If the Scheme is to continue as planned then the Minister should confirm that social housing sector will not be exempt.
I also have tenants who are on benefits, but prefer the private rental sector because the properties are of a better quality and rents are very similar between the sectors, contrary to what was said at one of the roadshows.
- Proposal – If the Scheme continues in its current form, all units that are compliant with legislation (i.e. Rent Safe 3 star) should be free from any licence fees, so that those landlords who are compliant with legislation are not punished for the misdemeanours of the few who are not complying.
- Conclusion – It was admitted at one of the roadshows that it is a political decision to charge for the licensing Scheme. This is a stealth tax on Jersey landlords. The Minister (and Assistant Minister) should admit this publicly so that they can be judged on this decision at the next election.
Inspections
- What are appropriate levels for inspections? – If the Scheme is to go ahead with the fee structure in its current form (which I strongly object to for the reasons set out in this letter) then, on one hand, I would expect yearly inspections as a means of obtaining value for the substantial sums being paid to the Environment Department. This will also assist in identifying potential areas of concern at my properties.
- Intrusion into tenants life – This said, such inspections would, I suspect from conversations with tenants, represent an unwelcome intrusion in tenants' private lives and also an additional workload for environmental health officers (which I suspect will be unwelcome given the lack of plans to hire more staff).
- No Inspections - If no mandatory inspections are planned at all, then the Scheme would be even more open to criticism as a stealth tax on one small section of society – a way of collecting tax without providing any service to the persons from whom those taxes come.
- Tenants Can Already Request Inspections – Article 6 of the Public Health and Safety(Rented Dwellings) Law 2018 already provides wide ranging powers to environmental health officers giving them a right to enter and inspect properties and to provide rectification notices. This can be at their own or following a tenant complaint. The Scheme should be replaced by a Public Awareness campaign drawing tenants' attention to their right to make a complaint about sub-standard accommodation to the environmental health officers.
Miscellaneous Concerns
- Henry VIII Clause – The draft Public Health and Safety (Rented Dwellings) (Licensing)(Jersey) Regulations 201- (the "Regulations") are poorly drafted. Article 2 of the Regulations refers to a "scheme", but provides few further details of the Scheme. The way that Article 2 is drafted also means that the Scheme can essentially contain any details that the Minister decides should be in the Scheme. This means that the Scheme could be drafted and then subsequently changed as the years go on without any Public, States, Scrutiny or Government oversight.
Such clauses are anathema to the functioning of a democratic society and go "right to the heart of the key constitutional question of the limits of executive power". i Lord Judge spoke strongly against such clauses when he was Lord Chief Justice of England and Wales:
"You can be sure that when these Henry VIII clauses are introduced they will always be said to be necessary. William Pitt warned us how to treat such a plea with disdain. "Necessity is the justification for every infringement of human liberty: it is the argument of tyrants, the creed of slaves""
The Minister must provide a redrafted version of the Regulations without such sweeping powers or at the very least provide full details of the scheme limited to the matters set out in the consultation documentation and provide that such details cannot be altered without a further vote of the States.
- 28 Days Appeal – Article 4(1) of the Regulations provides a 28 day period in which to appeal against a decision of the Environment Department not to grant a licence thereunder. The Collective Investment Funds (Jersey) Law 1988 provides a 30 day appeal period in which to appeal a decision of the Jersey Financial Services Commission under that law. It is unjust to provide a longer appeal period to international, sophisticated and often legally advised fund management companies than unsophisticated Jersey-based landlords who are often individuals. The Minister must change the appeal period in the Regulations to at least 60 days.
Conclusion
In short, the proposed Scheme and legislation is half-baked, poorly thought out and not in keeping with government policy because:
- knowing where rental properties are located is already within the powers of the States;
- legislation already exists to combat sub-standard rental properties; and
- the Scheme bears all the hallmarks of a stealth tax on a small section of society that has been singled out for punishment regardless of whether it is in compliance with the law or not, which tax will almost certainly be passed on to the tenants it has been designed (poorly) to protect.
I strongly object to the Scheme as set out in its current form.
The Minister must make himself available to defend and debate the Scheme at a public meeting.
14.10
I am writing in connection with the new proposals for the introduction of a register for all leasehold properties and their landlords which, if approved, will result in an annual Licence Fee of £200.00 albeit discounted if the property is Rent Safe Accredited.
It would appear this new Law is directed at the small minority of Landlords who quite clearly abuse the private rental sector, have no regard for Public Health and Safety and provide substandard living accommodation. Of course, all of this will have an impact on good respectable landlords that treat others as they would expect to be treated. I am sorry to disappoint but what you are suggesting is likely to drive up the cost of accommodation and moreover penalise tenants by having to pay higher rents, whether this is to cover these costs, or indeed costs attached to general property improvements. At worst, the number of rental properties will dwindle simply because landlords do not have sufficient finance to fund the required remedial works.
I understand there are circa 9,500 rental properties in the island, can I therefore assume the Environment Department have sufficient resource to inspect and accredit the said units, as well as undertaking the ongoing policing of each unit; or, dare I say, will there be a need for further recruitment?
I think the proposals are well intentioned but are not deliverable; you are using a sledge hammer to crack a nut and the proposal will not benefit tenants in the overall scheme of things and certainly will not capture rogue landlords.
I would be interested to hear your views.
14.11
I read with interest your proposal to introduce a new landlord licence scheme, supposedly to improve living conditions for us on the lower tier of Jersey housing system.
I wish you would consider the biggest problem is the Islands tier system that reigns over non residents with absolute discrimination and disregard for basic human rights.
The unqualified rent sector opens all non residents open to absolute exploitation and no reasonable cap enforced.
I am also unhappy you say likely the tenants will be penalised financially for a new licence scheme!!!! oh and why will we care because one pound means nothing!!!! well be sure it does when we just pay rent and every penny we have is accounted for.
Do not be so open to admit we the tenants will be liable for a new licence fee as in doing so you admit you are aware we are exploited all round!!!!.
We are already a sub culture just used to provide slave labour on the Island and we do not wish for you to say that we will be grateful for you to introduce another scheme that wont serve anyone but Jersey, we are not!!!!.
14.14
I write in my capacity as Honorary Treasurer of .
The has acknowledged Charity status.
The has been custodian of two properties for many years.
One property, in Street, was converted into five self contained flats more than fifty years ago.
The other, an attached house adjoining the property, has been held for approximately forty years.
Both properties provide reasonably priced accommodation for locally qualified residents.
The works hard to maintain financial solvency year on year and now it appears that for every year the will be required to pay a licence fee towards funding a scheme designed to deal with a relatively small number of bad landlords.
As a charity and a non-profit making organisation the is exempt from Jersey tax but the proposed new licence fee appears to be a form of taxation.
The C would not be able to absorb this new annual cost, which would therefore be passed on to our tenants.
Thus, the end result will be increased rents payable by good tenants to fund a scheme designed to deal with bad landlords.
Surely this is counterproductive and fundamentally unfair.
I would be pleased to receive your comments.
Perhaps an exemption for charities acting as landlords could apply ?
14.15
I was present at the seminar given by the Environmental Health Department at the Town Hall on 11th June.
Firstly I was surprised that you were not in attendance to answer questions as seemed unable to answer any at all.
I currently have several rented properties in the Island, which are very competently managed by a local agent. I would have no qualms at all in stating that each property is in the very best of condition and repairs and renewals are expedited with speed and efficiency. Many of my tenants have been in their apartments for 15-20 years and find very little cause for complaint.
In my opinion, rather than tax or enforce stringent rules on those landlords who are already doing an excellent job in providing safe, comfortable and secure accommodation the onus should be put on the tenants to take their complaints to a third party who could then investigate the issues. This would surely bring the errant landlords to the fore rather than penalise those who are already providing excellent standards.
insisted that the ONLY reason for introducing this law was to find out where all the rental properties are located. I find it difficult to understand why this information cannot be obtained from the rates forms which are held by every parish When this suggestion was put to
informed the attendees that such information was not readily available because of Data Protection. Surely with the policy of transparency in our Island, the Government of Jersey should have access to all this type of information.
Introducing this law would surely add a huge amount of costly red tape' to an already overburdened civil service and the added costs to the landlords will ultimately be passed on to the tenants.
I hope that you will reconsider your proposals.
14.16
Firstly I am disappointed that the workshops held for the above were undertaken with little notice and are now closed.?? One week is insufficient Notice on such an important and far reaching matter.
I am a Landlord of a Flat?? which has achieved 4 stars on the Rent Safe Scheme.?? I have pre-empted the need for safety testing and have had this done and bought up to spec.?? This cost amounted to ??1000 .
All the above I have been happy to do as I wish to be a responsible landlord, a fair Landlord, keep my Tenant safe and also to protect my considerable investment in the property.
I am not against a Licensing system and see it as inevitable especially as we are told that some landlords do not take the responsible position that I have.?? Whether I should pay for their shortfalls is another matter.
However there several points with your proposals that I take serious issue with:- 1)?????? License fee exemption for Social Housing Providers.
Whilst I do not take applicants directly off any Social Housing needs list?? (and would not accept the position of being forced to provide for whomever is next in line)?? I do house a family with a child who if I were not providing reasonably affordable housing would be on Andiums or whoever s list.???? I purposely like families with young children as they often are more responsible and less trouble than single people or professional couples.???? My view is not reflected by all landlords of course.?? The rent of my flat is substantially less than like flats in the block and this will remain so to attract long term responsible occupants.
Andium was set up as a States owned business and should pay all its appropriate costs.?? Private landlords alone should not fund the License scheme alone as to do so is blatantly unfair.
2)?????? Rebate for Rent Safe Properties
I have achieved 4 stars and cannot achieve 5 stars as to do so the entire block of 6 flats would need further insulation works. The flat is not cold being built only 20 years ago but I am penalised for being unable to move up.?? Am I expected to insulate all 6 flats to get mine up to 5 stars bearing in mind that 80% of the block is owner occupied and outside of the License Scheme? Also every pound spent on the License is a pound not spent on the flat.
3)???? Landlords Protection/ Tax position
The tenant pays nothing to the License fee.?? That's fine but the License system offers no protection to the landlords from rogue tenants.??
Nothing appears to be in the pipeline to redress the balance.?? Nor is it clear if the fee will be tax deductible as recently we have been disallowed rates as an expenditure.???? The assumption that Landlords are all mega rich cash grabbing businesses is flawed.?? Much of the Island housing is provided by small Landlords and there is little credit given to them for the service they provide which would otherwise fall to government to provide.
4)?????? Effect on Rental Levels
Any one who thinks that this costs associated with this proposal will not end up with the tenant over the medium term is deluded. Rents are set by market rate and typically adjusted by RPI.?? At the outset of a new Lease the Market position is reassessed to see if RPI has matched market rate. It only takes a percentage of landlords to pass on the costs for the overall Market rate to be affected. It may happen slowly but it will happen.
Some landlords will also expect a percentage return on investment and if this is constantly squeezed by additional costs the reaction will be to raise rents. At the moment demand exceeds supply so the tenant will probably have to stump up the increase.?????? Keeping the cost of the Scheme low is therefore essential.?? Also its unclear where the income from this scheme will go as I suspect it will exceed the real operation costs by some margin. I do hope that it does not become a Stealth Tax on private landlords.
14.17
My wife and I own a flat which we purchased several years ago to boost our pension earnings. We maintain this flat and have spent considerable sums on improving the property including dry lining and replacement of the windows to modern standards to include trickle venting as it is a ground floor property.
It appears to us that this licencing scheme is creating extra costs for us and is penalising landlords like us who are responsible in an attempt to improve the worst rental properties.
I feel that this using a sledge hammer to crack a nut and is using the wrong technique. I would propose the following.
- That legislation is put in place which defines the minimum standards that rental property must contain.
- The legislation should also cover partial letting of properties eg toilet and cooking facilities of which the lettee has use.
- That when social security/ population office are advised of a change of address of a person that they should be sent a questionnaire asking suitable questions such as:-
- Did you own your prior residence.
- If not, Was the property leased to you and/ your partner/associate solely
- It not please indicate the arrangement by which you resided in that address.
- Please rate your former residence on a scale of 1 to 5 taking into account privacy , heating , dampness, standard of electrical fittings, cooking and washing facilities.
Such a system would very quickly identify those properties which needed to be assessed for failing to meet the law.
Another alternative would be to interrogate the integral databases that the states are building to identify properties and their residents so that intelligence can be extracted eg a property with a high turnover or children who have no connection to the property owner.
If the fines for breaching the regulations were made punitive that would act as a great incentive to enhance the standards of property especially if it became publically known that lettees would be assessing the property on termination of the letting.
I trust that these comments are of help.
14.18
I am a private landlord, as well as managing property rental on behalf of an elderly relative.
Having looked through the proposals and associated charges for the licensing of private rental properties, I can't help thinking that the limited manpower and financial resources available to your department would be better employed working with negligent landlords who need to upgrade the properties they rent out, rather than apply another layer of bureaucracy to responsible landlords. The costs of application and annual license fees will only be passed on to the tenants, which benefits no-one.
I hope you will re-consider this proposal.
14.19
PROPOSED LANDLORD LICENCING SCHEME
Notes in black are my comments on the proposed new landlord licensing scheme as set out in the documentation given as consultation papers by the Environment Minister.
Notes annotated in RED are made by me following the Consultation Meeting on 11 June 2019 at 9.30 -11am.
Political Perspective
• The consultation documentation states that "specific reference to a proposed licensing
scheme were made by the States Assembly on two occasions. The law was voted on by
the States Assembly on 2 occasions. On both occasions it was unopposed." In response
to this, I would say the devil is in the detail. Look for example at Paternity leave– voted
through but now being looked at to be withdrawn/ amendments because the actual cost
to small businesses is coming to light and the consultation process is being questioned.
Deputy Morel .
• Deputy Guida – put forward a proposition to lay out the cost implications that any new
legislation will bring about. Has this been done for this proposed legislation?
• Consultation documents state that licensing will improve standards of management – yes
but the bad landlords will still exist and buck the system. The good landlords pay and
there is a huge cost to landlords, agents and tenants of bringing in this legislation.
• Enough legislation/regulation in situ now to deal with the bad landlords and yet it isn't
used.
• Once into law – politicians walk away. Example: rental deposits law. Needed for the
protection of tenants. Yet, I have tenants who have waited months for MyDeposits to
repay them. (eg left end of Feb contacted me end of May stating they hadn't been
returned undisputed deposit/ other tenants whose deposits can't be found/ deposits
monies sent by me and not registered for 3 weeks, until I ring to ask where the money is.
Politicians don't look/want to hear how it is working once it is in.
MyDepositsJersey provider's contract is due to be renegotiated in 2020 and there is some
talk about it being brought back to Jersey and run by the Environment Department.
• Behavioral change in Landlords to governmental interference/micro management. Bad
landlords won't comply (they weren't anyway) and unfortunately, the behavioral change
of good landlords as a result of governmental interference/micromanagement will
ultimately have adverse implications for the tenants. Eg:– PAT testing – already landlords
have stopped supplying white goods (actually dumped them) – waste of white goods and
there is a cost for tenants of buying white goods. – do not have to PAT test
fridge/freezers, dishwashers, cookers, hobs, washer/dryers. Asked to have that put in
writing in the public domain from Environment so everyone knows that those items are
excluded from PAT testing. URGENT GUIDANCE FROM THE ENVIONMENTAL MINISTER IS NEEDED ON THIS BECAUSE THIS LAW HAS BEEN BROUGHT IN WITHOUT CONSIDERATION OF THE IMPLICATIONS. Increasing lease terms so that don't have to PAT test/electrical
test on each change of tenant. Increase lease terms to 5 years but what if tenant wants a
shorter lease – and whilst some tenants want security of tenure and longer leases, other
tenants don't want to be tied to a property for long periods of time. I used to rent for 6 month periods if a tenant wanted it (moving out to do up their house, temporary work assignment in Jersey, seasonal work) I would not do this now.
• Reduction in housing stock. Eg: Dower cottages, landlords who don't really need to rent, won't. Bedsits not up to standard -put into planning to improve (individual bathrooms instead of communal one) and the new "flat" (studio) doesn't make the minimum size standards – combine units to address this and lose units. Plus the bigger unit becomes more expensive for tenants because they are bigger units. Tenants running costs (electricity) increase as well as their rent.
• The Public Health and Safety (Rented Dwellings) (Jersey) Law 2018 require any owner/occupier who has 3 or more lodgers, to comply with the law. Once owner/occupiers realize they have to be licensed, will they want Environmental Health coming into their home? Gave example of an owner/occupier who has a carer/housekeeper living with him and her husband and child in return for work/rent. That house is now a "rented dwelling" and will be subject to electrical testing, gas testing, PAT testing already and will need to be inspected and licensed when this law comes in.
– in these circumstances it will not need to be licensed. l – the
law as currently written defines this as a rented dwelling (that is already LAW) so the owner will need to apply to the Minister for an exemption. agreed.
• WHY does environment need 3 schemes – Rent Safe Scheme and licensing and actually got the Lodging House laws as well. Unduly complicated and expensive way of doing things. – the Rent Safe scheme has proved unpopular and there is a reticence
to force landlords to join this. l – aren't you forcing landlords to join another scheme to the same end? And if the Rent Safe Scheme is unpopular why would a licensing scheme be any more popular and seen by the general populous as necessary? As
noted there was reticence to make the Rent Safe Scheme compulsory, but how can
it make any sense to decide not to take the obvious step of making an existing scheme compulsory, if that is required for it to achieve the public policy aims, but instead to unnecessarily multiply legislation by bringing in an additional compulsory regime? In an environment when the Government of Jersey is attempting to simplify and streamline, such an outcome is perverse. The overriding impression is that perhaps in order to "save face" by not having to admit that the Rent Safe voluntary approach has not worked as intended, a largely duplicatory regime is now being introduced, rather then the sensible approach of adjusting the Rent Safe Scheme if necessary or even giving consideration as to why the Rent Save Scheme has not succeed and consider its necessity at all and
scrapping it.
Landlords.
Who does this proposal apply to?
Documents talk about a level playing field.
Presume that Andium will be subject to licensing as well?
– absolutely Andium will be subject to all these laws /regulations. Audience member – had spoken to who apparently said that laws/regulation will not apply to Andium. t
confirmed that the laws/ regulation will apply to Andium. Audience believed they should. As such, ALL references to proposed licensing of PRIVATE rental sector should be immediately removed.
pointed out that Andium currently has 4500 properties and none are on Rent Safe. Therefore they will need to pay £200 per property = £900,000 per annum in license fees.
Charities/parishes get reduced fees IF they are on Rent Safe– because they provide social housing. So private tenants/landlords pay for this. There is ONE pool of tenants in Jersey and ALL tenants need housing.
General feeling that it was totally unfair that social housing providers don't pay for the scheme and
the scheme therefore became a TAX on landlords that don't provide social housing. The consultation documents talk about a "level playing field" – the government is actually skewing the playing field here. said that any landlord could become a social landlord if willing to follow the rules for social landlords and take the reduced rents. This led to an interesting discussion. asked
for a show of hands from the audience of any landlord who provided any of their properties without carpets, flooring, curtains or any window dressing, and white goods (cooker, hob, fridge/ freezer,etc). NOT ONE LANDLORD raised their hand. Only Andium provides houses without these things (and possibly some housing associations) and made the point as such rents are 90% of what? 90% of a private landlord's market rent when all private landlords provide more? The extra 10% rent that the landlords goes some way to cover carpets, curtains, white goods etc
As such, the distinction between Andium as a "social housing provider" and private landlords based on rent is wholly inaccurate. It is not comparing apples with apples. Andium provides a less "complete" product for a marginally lower cost as compared with a "complete package".
Incidentally, I understand carpets, white goods etc are bought by Andium tenants (from a government controlled restricted choice) often using loans (I believe government provided) – instantly putting those tenants (often believed to be the poorest/in most hardship persons in the Island) in debt.
No fault evictions from Landlords perspective
Consultation documents talk about the licensing scheme stopping/reducing no fault evictions
What if the landlord wants to move a family member into the house (house bought years before, with a view to letting a child have it when they grow up – that child needs housing as well)?
What if the landlord and tenant just don't get on – sadly, it happens. What is the landlord wants to sell the house?
What if the landlord has financed the property with a loan, which cannot be refinanced at the end of its (typically 5 year) term?
Landlords may deliberately go for license withdrawal. Revenge evictions.
Documents talk about revenge evictions.
On the whole landlords want to keep tenants in their property – that is good business (Wide spread agreement from the audience)
Only if
- the landlord has a change of circumstance (sell property/use property themselves). There needs to be some regard that the landlord's circumstances may change, as well as the tenants and a balance between their rights that is fair to both. How can it be right that a tenant should be entitled to give a month's notice (as is generally the case) but has an indefinite right to remain in the landlord's property even if this causes difficulty for the landlord.
OR
- the relationship isn't working out that they will want to get rid of the tenant. Non-payment, Neighborhood/nuisance issues, excessive demands. damaging the property. This is a nightmare for everyone involved (audience agreed with this). Then it is better if the tenant goes at the end of the fixed term rather than be taken to court under a provision of the lease to evict for non-performance, which blots the tenant's copy book in future.
Production of Paperwork
The consultation documents talk about providing timescales for completion of works – that is dependent on tradesmen and not always in the hands of the Landlord, particularly at the moment when the construction industry is so busy.
Eg: Reroofing work at the moment – impossible to get a roofer.
Emergency number - to tenant and environment department and any changes to be provided. Maybe a good idea in principle and if you can guarantee that the tenant only rings it when water is pouring through the ceiling or electricity has gone off. However: What of tenants that ring at 1am saying they have locked themselves out? What of the tenant that rings to say they have no electricity come straight away landlord – and there is a general JEC outage in the area (both have happened to me). So behaviour will change – landlords will write into their leases that unnecessary calls will be charged.
Providing too much to a tenant disenables tenants as reasonably prudent persons in the future. Who are they going to ring in an emergency when they own a property in the future? Who are they going to ring when a pipe burst – they should know how to switch off a stop cock. Location of stop cocks in each flat of ours is shown to them and written in manuals.
References – consultations proposals state that landlords should take references and MUST provide them to Environment within 14 days of a request. Why does Environment need to see these?
could not answer why Environment needs to see Tenant references. Asked who wrote that into the proposed license conditions – did not know who wrote it or the rationale of having that in the license conditions. said, at this point and at a number of other points, that we would have to direct that request for information to the Environment Minister. Audience asked why the Environment Minister wasn't at the meeting to answer this question (and many other questions that the Environment officers were unable to answer during the meeting.) Can the Environment Minister answer the question, why do Environment need to see tenant references? The opportunity for many questions of the people attending the meeting were to be answered were not able to be answered because the Environment officers didn't know the answers and the Environment Minister wasn't available to answer them. This drew much criticism of the consultation process, and detracted materially from the stated function of the meeting as a forum for the provision of information. Continuing of the references point - the consultation papers talk about reducing homelessness (revenge evictions) - some people can't produce references – prisoners, previous owner/occupiers, young people moving away from home for the first time. Bad for some tenants – will they find it even harder to find a place to rent in the first place, when references are mandatory.
Audience questioned Data Protection Laws regarding showing references to Environment.
Consultation papers state a Property inspection log will be needed and regular inspections and production of records to Environment – this is needless/excessive paperwork. I go in and inspect property. The results are in my head. I have now produced a checklist (in case this becomes law) – all costly of my time but more importantly deeply unsettling for tenants as I stand there with my checklists – I rent good properties, without all this paperwork. I may need to increase the number of inspections necessary – appearing regularly armed with an official checklist s highly invasive for tenants and very unsettling and worrying/stressful and an intrusion in to their personal space and lives. Ask yourselves this – how would you like me to come into your house with my clipboard and go through every room of your house, looking everywhere and making notes – I will go into your bedroom and I will look in your drawers to check they are opening and closing properly, if I provide the furniture, I will set off your fire alarms (never mind if the baby is sleeping) etc etc all as required in the proposal). When I told 1 tenant about it, they immediately said "what about the poor tenant, what if he doesn't want that" – now I have to take my clipboard in and write down everything I see/do to include, date and time of inspection, who is inspecting and who is with me, what rooms I am inspecting and what I am inspecting, state of the furniture, number and position of smoke /carbon monoxide alarms (smokes already on my fire certificate – so unnecessary). I inspect my properties but I have super tenants that pay on time, keep the properties well and will call me if there is any problem and they know it will be dealt with – currently I will not inspect them as much as a tenant who is struggling to keep their property nicely, because, it isn't needed and it is highly invasive of that tenant's privacy. Under the proposals my working methods will have to change – to the detriment of good tenants. I receive regularly positive feedback for tenants that they value the relationship with me and my manner of dealing with them, and that I am viewed as a "fair" landlord, and I do not want to be compelled to be an officious and intrusive landlord. Your proposals seem to want to rule every aspect of the landlord/tenant relationship in the name of improving the health and safety of the tenant (the landlord's health and safety don't seem to matter) – what part of seeing the tenants references has anything to do with health and safety of the tenant and yet you wish us to be totally intrusive into the tenants privacy by production of private and sensitive documents and regular intrusive inspections – that HARMs tenants health via stress.
Further all this will also lead to an increased use of agents by landlords who just can't cope with all the additional administration– increased cost to landlord – how much of that will be passed on to the tenant?
Agents
Need for compliance officers/additional staff, to complete the paperwork/ testing etc. Increase in fees passed on to landlords and ultimately tenants. Agent I used has already confirmed huge increase of paperwork with the deposit scheme having come into existence and the electrical checking.
Tenants.
Tenants will ABSOLUTELY suffer an increase in rents (and that will cause increased inflation) to cover licenses, testing (PAT, electrical, gas, fire alarms) paperwork, compliance.
Many landlords take the view that it is better to maintain rents as they are, where the tenant is happy and the relationship works well, rather than trying to "push" rents. If the rent or cost for landlords increases, the cost/benefit adjusts, and the response may well be to rectify this deterioration by increasing rents. A large proportion of my cost increases in recent years have been directly related to governmental regulation or direct extra costs (eg: fire license £80 to £400, EML drain down times /check increases, changes in fire regulations, my deposits scheme, I can go on and on)
One audience member says be never puts up his rents for sitting tenants (hasn't for 10 years), but he had just worked out that he will be paying c£1700pa for license fees alone (more for testing fees etc)
– he asked where that money was to come from and said he would be forced to raise his rents. When this member stated he doesn't put up rents for sitting tenants many audience members nodded their heads – an indication that they don't either. The one certainty though is Andium raises its rents every year.
Increase in cost if tenants have to provide their own white goods/furniture. Note Andium doesn't supply any white goods, furniture, curtains/blinds, or carpets/flooring except in the kitchen and bathroom they supply vinyl.
POSSIBLE decrease in standard of accommodation – modern kitchens which have been tastefully done
often have integrated dishwasher, washer/dryer, hob, cooker, fridge freezer, so you get smooth cup-
boarded look (also more hygienic because food doesn't fall between cupboards/cooker/fridge/freezer
etc). If white goods aren't being provided (because of PAT testing), they there are just spaces for fridge/freezer, freestanding cooker etc.. You also have the issue of fridge/freezers being moved in
and out by tenants (heavy items being moved up stairs etc) with safety issues for tenants doing the
lifting and also more property damage from corridors being bashed as items are manhandled AND
MORE LIKELIHOOD OF DAMAGE TO THE ITEM WHILST MOVING IT. If fridge/freezers just stay in the flat (because they belong to the landlord) there is a reduction in this movement of heavy items as
often the white goods out stays the tenant. Also tenants white goods don't have to be PAT tested -
they also (for financial reasons) buy second hand, so you don't actually know the state of the goods
coming into your property.
Also money spent on needless administration and license isn't available to be spent on refurbishments
– in Andium's case to the tune of £900K per year but it affects all landlords in the same manner.
Result is that landlords will tighten up their practice by taking advantage of clauses allowing an increase in rents and /or holding tenants more to the condition requirements of their leases particularly as to condition on return of the property. Sadly this is hugely detrimental to the tenants.
Environmental department
Lack of transparency, perhaps honesty, perhaps knowledge– six months ago (Oct 2019) I attended the Environmental meeting about the introduction of the Public Health & Safety (Rented Dwellings – Minimum Standards and Prescribed Hazards )(Jersey) Order 2018 at that meeting we were told that we had to electrically check every 5 years (audience seemed to agree that is what we were told at that point in time.) In fact, that is not true. When the law came in, it is drafted such that you must electrically check every 5 years and on every change of tenant or renewal of lease. So if you have a 1 year lease with the same or different tenant then you must electrically check every year – 5 times in 5 years NOT ONCE EVERY 5 years). If you have 6 month leases then it is 10 times in 5 years even if the tenant is the same person. Each electrical test for one of my flats cost £200.
The lack of conversation between governmental departments:
Heritage – can't change windows/doors – how does this sit with cold/ safety?
Environmental health – requires clean drinking water – yet Jersey Water doesn't supply to all houses clean drinking water.
The JEP made a great story of tenants not having clean drinking water and at first I envisaged people living in a shed, houses etc with no tap and no running water and I was appalled. What this is actually getting at is the rural properties that are not attached to Jersey Water's mains system (from memory about 3000 houses) and have their water source by borehole or well. Some of these have treatment plants, others, I presume, don't. confirmed that it is boreholes/wells that are /can be a problem (having had a case of raw sewage having leaked into the well/borehole) and that those using this system should have their water tested and then put in a treatment plant/ mains water. a
said that actually this goes beyond landlord/tenant matters and there should be a commitment from the States to have every outlying house that wants it, put on mains water for free. In tenant terms, what will actually happen is that houses not on mains water (eg the rented dower cottage) will
be taken out of the rented system because the cost of a treatment plant or attachment to mains water
is huge. This will decrease available rental housing in Jersey which is the LAST thing Jersey needs and will consequently increase rents.
Within Environmental teams themselves – The rent safe document talks of an "absence of central heating poor inefficient heating systems" as being a problem (yes it is) and that an "appropriate heating system safely and properly installed and maintained and controllable by the occupant" should be fitted. In conventional terms a "central heating system" would be one that operated over the whole house. stated what is required is a heating system that is fixed to the walls rather than portable heaters. So the lack of joined up thinking is this - Environmental Health requires heating yet Environment/Jersey are opposed to gas/oil (Jersey recently signed no carbon by 2030) and Environment objects to air source heat pumps (because of outside noise they make). Air source heat pumps can heat in winter, cool in Summer (if the device is an air conditioner as well), and they can move air around (decreasing mould accumulation) and they cost much less to run for the tenant than normal electrical radiators (1/3 of cost to run) but Environment actively object to planning applications which propose them (because of outside noise) – so how are we to heat/cool the rental properties? Radiators that fix to walls and heat only (don't cool/move air) and cost far more for the tenant to run. Environment proposes the most expensive and least functional option.
Compliance checks – documents state these will be done when Environment get referrals from hospital or Landlord submitted documentation seem to indicate that their property isn't complying:
Referrals – this CAN be dealt with under current legislation – it is in place but bad landlords aren't tackled? Why not? You have the tools/laws/regulations already – why do you not use them?
Grandfathering provisions – property isn't on rent safe and on self- assessment for licensing the landlord indicates the property doesn't meet minimum standard – will really bad landlords declare that? NO
What are the charges under Rent Safe? – it is free and WILL ALWAYS be free. Transparency – Rent Safe is meant to be a public register so tenants can access it. Yet you can't see the register of all the dwellings (apparently 1700) that are on it. , said 2000 properties are now on rent safe. However, website isn't up to date. said that access to the Rent Safe register of properties which was meant to be public so tenants could see which landlord/property is a member and what star rating they have, but it isn't available/possible to see it so there is no public accessibility. It doesn't work and the properties aren't shown. Is this because of Data Protection? It is NOT doing the job it was apparently designed for.
Why is Andium not registered on Rent Safe, despite Environmental Health saying in the meeting last Autumn they were applying?
Hostel – charges per bed space – are there any hostel type accommodation (other than lodging houses)? , Womens Refuge and other such organizations, will come under the regulations.
Consultation of the proposed licensing regime.
At the meeting, the audience were deeply disappointed and in some cases angry, that questions couldn't be/weren't answered by the Environment Officers who referred to comments having to go to the Environment Minister and some unanswered questions should be put to him. Having arranged the meeting the Minister should have been there if the officers were not in a position to answer the questions.
A landlady who volunteered that she was 76 years old, had been a landlady for many years and didn't use computer, asked why hard copy papers were not available of the proposed laws as she was none the wiser for what she had to or would have to comply with.
Another man, said he had had the same tenant for many, many years and the relationship was fine. He had no idea what the propose laws were or where to find information on them.
Much of address was given over to the process of passing the law, from consultation to council of ministers etc.. NOT on the practical aspects that proposed law meant for landlords and tenants. One lady who identified herself as a new landlady, said she had contacted the Environment department for advice and had found very helpful in advising her what to do to prepare her property (she had joined Rent Safe). In reflection this is exactly what one would hope Environment would do (and use to do), help when asked, rather than completely take over.
The consultation papers state that the Environment Minister will be taking over the running of the Lodging House licensing regime. Under the Lodging House Law this responsibility lies with the Housing Minister and has always been carried out by him. What legal basis can this just be passed to the Environment Minister when the Law names the Housing Minister as responsible. – the Housing Minister has signed a ministerial decision to pass responsibility to the Environmental Minister. Although it is only a small point, what is the legal basis for a ministerial decision to override a Law please?
At the beginning of the meeting, stated that the running of the licensing scheme would not attract additional personnel needs at Environmental Health. No new officers would be set on and the way that the Government of Jersey is going at the moment, departments are generally looking to have less staff and make savings. If you are going to bring in such licensing system and service it properly, the work load of Environmental Health will sky rocket, so
A Environmental Health currently must have free capacity, and those people can run the licensing scheme
B Environmental Health will not be able to properly manage the demands of the scheme, so why put it in place in the first instance
C The statement that no new staff will be required is not true. Which is it please?
Further considerations since the meeting:
JEP 10th June. Citizens Advice Bureau said that the new regulations would enable him to refer housing problems directly to Environmental Department, dramatically reducing CABs work load because a lot of CAB's work load relates to landlord/tenant matters. Of course, one would expect a lot of CABs work load to relate to landlord/tenant matters because, everyone needs to live somewhere and a large proportion of people live in rental accommodation and therefore on a pure numbers game, there will be issues. Wherever you have 2 people in a relationship (of any kind, employer/employee, husband/wife, partners, landlord and tenant etc etc) there will be issues and some of them will end up with CAB, in court etc
was also very pro the introduction of the Deposit Scheme, for the same reason that it would cut down the work of CAB, which apparently dealt with a lot of deposit issues. Once the scheme came into existence, it was quickly recognized that a physical "office" in Jersey was needed so tenants/landlords could go in and see someone if there were issues. At first this office was (I think) at the cooperative bank but after a while it moved to CAB because the cooperative bank didn't want it any more. So CAB got the work they were originally doing anyway.
In Summary,
I may not be opposed to some sort of licensing scheme for rental properties in Jersey PROVIDED it is to the benefit of landlords, agent, tenants and society in generally.
The scheme needs to be simpler, cheaper and better then anything currently proposed.
The scheme needs to target the bad landlords and go after them, whilst leaving the good landlords to manage their business without interference and a compulsion to operate in a government controlled way.
15.20
I was reading the Jersey Consumer Council leaflet today and noticed the article about this consultation.
I have one rented property, it was a previous matrimonial home for me and I now live with my partner in his house. I kept the property on to earn extra income. It has been rented out for 12 years now. Although when originally rented out it was in perfect condition, it is now very tired and in need of some modernisation.
However the state of my property is very poor from a perspective of the tenant. She and her two children are very messy and untidy and have no hygiene levels at all. My tenant does not clean the property at all and she struggles to do any maintenance on the property despite my lease detailing
all the aspects she as a tenant is responsible for, in great detail. Having said this she pays her rent regularly each month. Although I want to maintain the property outside by having the gutters cleaned, house painted and two back doors replaced I am reluctant to replace the kitchen or bathroom with the current tenant in the house.
I would question what point is there is me, as the landlord applying for a licence to rent my property at a decent standard, when there is no such licence for the tenant to apply for a licence promising to keep the property in a decent standard as well.
Maybe you have landlords out there who have many properties rented out and they are not at a good standard for living in, then perhaps for those tenants some form of licence or monitoring would be appropriate but I do not feel a licence for someone like me is appropriate.
14.21
Proposed New Rental Licencing / Charges Feedback for Private Sector ;
- Poor "advertising" of this important seminar. Couldn't find on gov.je either
- Impossible Targets (and hence very unfair fees) ; see below
A good example is an old Victorian property split into 4 rental units, and although of no interest to any Jerseyman, despite all representations , it was still Listed !! ( The Listings should be "examples" , not 100% of possible buildings as Heritage did, and then was rubber stamped by Planning..)
The major problem is a lot of these old buildings
cannot change the old draughty single glazed sash windows (as now Listed) ( even madder in my case as the ones next door already had uVPC windows..)
So making the flats thermally efficient.., is impossible !!, as the single biggest heat loss is .. draughty single glazed sash windows !! , (yet "Mould and Cold" are Major reasons for this new Legislation ??)
So it would appear that any of these great discounts available to "new build flats" are impossible targets for the older buildings.., which just cannot re right, fair or Equitable
And also financially penalises the owners of such buildings.. In this case 4 x £200 = £800 !! ( as opposed to a possible 75% discount for new builds (£200 for them..)
Plus Mould is most commonly found in Bathrooms in the lower end of the rental sector, where Tenants are on Income Support / Low Wages and struggle financially. They don't keep the electrical heaters on flat out, and don't open Windows in Bath Rooms to Ventilate the rooms, and hence .. mould appears I don't see anything about forcing Tenants to properly Ventilate Shower rooms in the proposed new Legislation ??, nor do I see anything to force Tenants to keep the Rental units Clean & Tidy ??, or not to have Noisy Late Night parties ??, nor to repair any Breakages ?? yet there is a "Support for Tenants" paragraph
AMENDEMENT REQUESTS
- Urgently push to change the Legislation / Planning Laws & Regulations , to allow ALL Flatsto have uVPC Double Glazed windows
- The proposed fee structure must make it possible for the older building to get 75%
discounts on Fees, ( not impossible.., as it does currently..)
- Make some Required Standards that Tenants have to keep the Flats up to standard too
- This should not be an annual fee, but a "one off" fee.
The current Rules ( Min 3 months Notice for Tenants) make it impossible to get rid of Rogue Tenants . The Legislation / Rules are all bending over backwards to help the Tenants..
Landlords are powerless to Regularly Inspect the flats, if the Tenant refuses Access
And how can a Landlord easily make a Tenant Repair eg a broken window (broken by them ) or other Damage ? (without a very expensive Lawyer..)
Plus I am astonished that the Environment Dept in 2019, still has no real idea of the Total No of Rental units (Rates Returns, Tax info etc)
Which makes a mokery of any proposed new Fees for Landlords, especially as the biggest Landlord (Andium) is Exempt.. ( The Environment Dept's ..guess.. / budget for Total new Fees to be raised is £400,000 )
"This proposal is designed to increase confidence within the sector, reflecting the many good landlords whilst requiring poor landlords to improve their offer. Thus creating a level playing field" . Seriously ?? ( see Above..)
You cannot expect an Old Victorian building, split into flats, to ever compete with the standard of a "new build"
"The Licence Holder should require references from persons who wish to become tenants before entering into any tenancy agreement with them. (The Licence Holder must retain all references obtained for tenants of the property for the duration of this licence and provide copies to Environmental Health within 14 days on demand.)" Impossible for "lower end" Tenants, or young people who claim staying with Parents/ Lodging with friends etc etc This is really just a way for your Dept to check the previous accommodation was registered
"The Licence Holder must ensure that inspections of the property are carried out at appropriate intervals" Not always possible. I have had a Tenant from hell, refuse me access for an Inspection. , and where is "appropriate" defined ??, And where is the Legislation to ensure any Tenant damage is Reported and Repaired promptly ??
Records must contain "a log of the number and location of each smoke detector in the property"
?? Why ?? When the Fire Dept issues Fire Certificates etc ?? Duplication and Unnecessary ; Why is it in the Draft Legislation ??, and Who exactly put it there ??
"confirmation that each smoke detector in the property has been tested and whether it is in working order" Covered already by Fire Regs / Certificate . This does seem to be duplicating / confusing a lot of things
"Excess cold (because of increased heat loss)" ?? See above re Old Draughty Sash Windows, and old Buildings , and it does depend on Tenants using their fires too (see above)
"Check if any of the deficiencies and faults contribute to any one or more of the 29 hazards" Where are the 29 listed ?
"3.1 Includes threats to physical and mental health from: House dust mites Mould or fungal growth Both are caused by dampness and/or high humidity." Where does the Law force Tenants to keep Bathroom windows open ??
"3.1.2 Excess Cold: This covers the threats to health when temperatures fall below the minimum satisfactory levels for relatively long periods." The Tenant may not be able to afford to have the heating on all the time. Plus an Loft conversion that took place years ago, will have different standards to one done now ( so as with old cars , there should be variations in the requirements) , and it's impossible with Old Draughty Single Glazed Windows ..
"Figures suggest that 100,000+ people are affected by Class IV harms annually" Why is this in ?? as Jsy population is only 110,000 and the figure is a complete .guess..
"Preventative Measures: Bathrooms/WCs in flats not sited above living rooms/bedrooms" ?? So Redesign flats where this is the case ?? If not, why is this in ??
"Design/construction/subsequent maintenance of building should help it to be kept clean preventing build-up of dirt and dust; Personal washing/sanitation/food preparation/cooking/storage areas should be capable of being maintained in a hygienic condition" But where does the Law force Tenants to keep reasonable standards ??
That's enough , as re Stairs and fall etc, are you suggesting all stairs must now be replaced to comply with "new build".
Electrical systems .. etc etc , But Duplication yet again, as already covered by Certificates
It seems like a perfect "wish list" for New Builds ??, not one that can cover old Victorian properties etc etc
Appendix 15 - A licence to rent' - A joint research project between Chartered Institute of Environmental Health and Chartered Institute of Housing – published January 2019
Appendix 16 – Selection of press cuttings
- Source: Jersey Evening Post Date of publication: 31 May 2019 Landlord licence plan to end grotty' properties
ALL Jersey landlords will need a licence and to join a register to rent out their properties if radical proposals to weed out grotty' substandard accommodation are passed by the States.
Last year, laws were introduced to raise the minimum standards of dwellings after the Environmental Health Department reported continued complaints of dirty, unsafe and squalid properties being leased in Jersey's private rental market. Now, in an effort to identify all rental properties in Jersey and ensure that they are meeting the minimum standards, a licensing scheme has been proposed.
If the new proposals are passed later this year, all landlords currently renting out properties to tenants would be required to obtain a licence, with their premises being subject to retrospective inspections by Environmental Health.
And from next January, any landlords who are newly letting out properties would need to meet minimum standards before receiving a licence.
A consultation on the proposals is being launched today (Friday).
To fund the scheme an annual licence fee is being planned, which would be discounted for properties that have already received accreditation on the States' Rent Safe scheme.
, a consultant in the Environmental Health Department, said that the proposals would effectively mean the creation of a register of landlords in Jersey.
He added that all rental properties would need to be licensed, with the exception of people taking lodgers into their home.
There are plenty of good landlords out there but we deal with complaints and what we see all the time are these very grotty properties,' he said.
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There are beds-in-sheds that are being rented out at the moment. It comes down to market forces – there isn't enough supply to meet demand in Jersey and when that happens standards fall.'
He added: We don't know who all of the landlords are in Jersey at the moment but this, if passed, would enable that.
To keep a licence, a property would be required to meet the minimum standards under the legislation that was passed last year and these standards are pretty basic – it's not asking much.
Some people will say that the cost of the licences will just be passed on to the tenants. Well, if someone is already accredited under the Rent Safe scheme then the licence fee could be just £50 per year. So that works out to £1 per week.
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Even if that is passed on to tenants I think they would be happy to pay that for the reassurance that their property is kept in good order.'
said that landlords could face prosecution and a fine if they do not obtain licences or fail to keep their properties up to minimum standards, but his department would take a light touch' approach to enforcement until further action was necessary.
He added that so far more than 2,000 properties had been registered under the Rent Safe scheme, which was launched two years ago and established an online list of landlords and properties on gov.je.
Under Rent Safe, landlords receive a three- to five-star rating if their properties meet or exceed minimum standards.
The Jersey Landlords' Association was contacted for comment.
- Source: www.mydepositsjersey.je Date of publication: 3 June 2019 Landlords need protection from delinquent tenants'
LANDLORDS need legal protection as much as tenants, an association head has said.
In response to plans for a register of licensed landlords to be established in the Island,
, chairman of the Jersey Landlords' Association, said that the rental market is a two-way' street and it is always property owners and not tenants who are punished when new regulations are introduced.
He called for landlords to have greater powers to recover costs from or promptly evict tenants who fail to keep a property in the condition they found it.
Last week the Environmental Health Department unveiled proposals, which, if approved, would see landlords required to obtain licences to rent out their properties.
It is hoped that the move would help States officers identify all of Jersey's landlords and ensure that their properties meet minimum standards set out in last year's rental dwellings law, such as ensuring there is safe drinking water and no broken windows.
said that the proposals would be counter-productive', however, and a huge and costly
exercise in red tape'.
He added that the costs of the new regulations, including an annual licence fee of £50 to £200, would be passed on to tenants.
The present proposal, as it now stands, will undoubtedly deter new landlords from entering the letting industry,' he said.
And it will encourage existing private landlords to sell their rented dwelling property and reinvest their money in something else, preferably where there is less red-tape, or no red-tape at all.
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The bottom line is that this registration and inspection proposal is wholly counter-productive to the Island's desperate need for more rented accommodation in our Island, at lower rents.
An even worse consequence will be that, for every landlord who now leaves the industry, the States will have to provide Andium Homes with sufficient funding to build one or more replacement properties for the rental market.'
also said he believed any additional legal protection for tenants should be matched by further protection for landlords, as there are delinquents' on both sides.
There are a relatively few imperfect landlords in Jersey, just as there are a relatively few imperfect tenants,' he said.
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In the case of any delinquents on either side, it is only those delinquents who should be punished – not everyone, as is yet again being proposed here.
There should also be some similarly protective provisions for landlords. These should require tenants to keep their dwellings in a clean and tidy state and to leave it, on departure, as they found it on arrival.
Delinquent tenants should be obligated to pay any costs resulting from their failure to fulfil that obligation and should also be rendered liable to prompt eviction if unable or unwilling to comply.
This fresh landlord and tenant scenario would then become more rationalised, as a "two-way" street rather than the present one-way street.'
- Source: Jersey Evening Post Date of publication: 10 June 2019
- Source: Jersey Evening Post Date of publication: 17 June 2019 Red tape could reduce the number of rental properties'
UP to 15 private landlords in the Island could take their rental properties off the market because of new licensing proposals, an association head has said.
Last month the Environmental Health Department unveiled plans that will go before the States to establish a register of licensed landlords in a bid to improve the standards of rental properties in the Island.
Under the plans landlords would be required to obtain a licence to let out properties and it is hoped the move will help officers identify all of the Island's homes and ensure they meet the minimum standards set out in last year's rental dwellings law.
This week a number of tenants and landlords attended two consultation sessions at the Town Hall and Environmental Health director was questioned on the new proposals. Jersey Landlords Association honorary president has already warned the new red tape' could drive landlords out of the industry, and he said that around 15 had already contacted him expressing this view.
He said: So far I can think of 12 but there are about 15 who have already expressed that view in recent weeks and that will present a big problem for Jersey.
This new register then becomes counter-productive because the Island needs properties available to rent, but that number will go down if people leave the industry. There won't be enough housing and the rent will go up.'
In a lengthy response to the consultation, has already said that landlords need to be protected as well as the tenants, and that the new legislation is another way the government is contradicting its own policies to provide more rental accommodation.
He said that he and the association believe Environmental Health should stick to policing the industry by complaint and deal only with delinquent landlords instead of punishing everyone.
All of these costs will just lead to rents going up, possibly by £800 to £1,000 a year. It is just counter- productive,' he added.
- Source: Jersey Evening Post Date of publication: 3 July 2019 Jersey government urged to rethink proposed licensing laws
Following the recent consultation on a proposed new licensing system for rented accommodation in Jersey, the head of Jersey's landlord trade body has warned that the new red tape' could lead to a possible homes shortage as investors quit the buy to let market. He reported that up to 15 private landlords on the Island had already contacted him expressing this view.
Tenants and landlords in Jersey were asked to give their opinions on how a new licensing system for rented accommodation should work. The proposed system, which would be mandatory, would replace the voluntary scheme, Rent Safe, which is currently used to encourage landlords to meet the minimum standards.
A number of tenants and landlords attended two consultation sessions at the Town Hall and Environmental Health was questioned on the new proposals. Jersey Landlords Association honorary president urged the government to rethink, arguing that more regulations could drive landlords out of buy to let.
However, the proposed licensing scheme would mean that, for the first time, the government of Jersey would know the location of private rented dwellings on the island. The hope is that the register would help housing officials monitor standards by enabling better targeted inspections to ensure properties meet minimum standards and are well-managed.
"This proposal is designed to increase confidence within the sector, reflecting the many good landlords whilst requiring poor landlords to improve their offer," says the States.
But argues that if landlords are driven out, this will exacerbate the shortage in rental properties. He said;
"This new register then becomes counter-productive because the Island needs properties available to rent, but that number will go down if people leave the industry. There won't be enough housing and the rent will go up.
"All of these costs will just lead to rents going up, possibly by £800 to £1,000 a year. It is just counter- productive."
The consultation on the proposed new licensing scheme closed on 28th June and we await the outcome.
has hit out at landlord bashing' on Jersey several times and claims that tighter legislation is already seeing some landlords exit buy to let on Jersey.
The last was in March, when the States passed a law banning landlords from advertising for tenants without children. He claimed the law was a heavy-handed way of dealing with a problem that barely exists'. Indeed, research released last year showed that, despite the perceived risks many landlords associate with this type of tenancy, families can be ideal tenants!