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Management of Disciplinary Issues.

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STATES OF JERSEY

MANAGEMENT OF DISCIPLINARY ISSUES

Presented to the States on 1st March 2011 by the States Employment Board

STATES GREFFE

2011   Price code: A  R.23

2 REPORT

P.166/2010 was debated by the States and, although the proposition was rejected, a report was requested from the Chief Minister regarding what training, procedural and other corrective measures, if any, had been taken in order to ensure that personnel issues, and in particular disciplinary issues, are managed appropriately in the future.

This report is therefore presented to the States by the States Employment Board. Introduction

The purpose of this report is to update the States on what training, and other corrective measures have been put in place to ensure that personnel issues and in particular disciplinary issues are managed appropriately.

Current Situation Policies and procedures

There are good disciplinary policies and processes in place across all pay-groups, which include in all cases specific mention of arrangements for suspensions which may precede disciplinary action. As part of a wider review of policies and procedures which is taking place, and linked in part to the Terms and Conditions Review, these existing policies will be further modernized and harmonized across the States.

Specifically in relation to suspensions, a robust challenge process via the Suspension Review Panel is in place to ensure that suspensions (with the exception of Police Officers who fall under a different process) are carried out in accordance with the suspended employee's terms and conditions of employment; and that people are not suspended for any longer than is necessary to complete the required investigation.

Training

Recent  courses  which  have  contained  specific  training  on  disciplinary  and  allied processes have included Future Leaders and Modern Managers, where sessions have included a half-day on HR policies, and one on Challenging & Confronting issues such as disciplinaries. This training has covered over 250 managers, not including HR employees,  for  whom  other  learning  processes  exist.  For  first  line  managers  and supervisors, Effective Supervisor and Supervisor/Chargehand courses have content covering disciplinary policies and procedures.

In addition to the above courses, JACS offer courses such as Employment Law, Investigations and Employment Tribunals, which are relevant to the suspension and disciplinary  process.  These  courses  are  open  to  managers  and  HR  staff  in  all departments and are well attended by States' employees, with approximately 90 staff being trained each year.

Training  in  disciplinary,  investigation  and  report-writing,  provided  by  ACAS (UK Arbitration and Conciliation Service) has enabled 46 people (a mix of HR staff and line managers across the organisation) to be trained, including those from the latest course that took place in February this year. This course has proved particularly

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important  in  ensuring  that  disciplinary  and  other  investigations  are  conducted appropriately and in a timely manner.

It  has  also  been  recognized  that  more  managers  need  to  receive  training  in  this important area. Human Resources are currently developing and setting up a number of half-day or bite size' sessions, which are aimed at all managerial levels from senior manager  to  supervisor,  particularly  those  who  are  not  included  on  the  Modern Manager  programme.  These  are  going  to  be  used  as  a  way  of  maintaining  and refreshing skills and will accommodate up to 12 people on each session.

R.23/2011