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The Service Level Agreement for the northern route ferry service

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WRITTEN QUESTION TO THE MINISTER FOR ECONOMIC DEVELOPMENT BY DEPUTY G.C.L. BAUDAINS OF ST. CLEMENT

ANSWER TO BE TABLED ON TUESDAY, 25th APRIL 2006 Question

With reference to the northern route ferry service, would the Minister inform members

(a ) w  hether a printed timetable is required to be produced by the operator in accordance with the terms

of the Service Level Agreement (SLA) and whether such timetables have been available locally up to 6th April this year? and,

( b )  whether the SLA requires fare structures to be reciprocal and, if so, will this requirement be

monitored to ensure that advertised price promotions are available to Jersey and U.K. residents alike?

Answer

  1. With regard to the first part ofquestion (a) Membersmay recall my written answertoquestion 2754 tabled onTuesday,28thFebruary2006 in which I state:

"The service level agreement for the northern route requires the publication of brochures containing details of the daily schedules, and information on the fares and charges payable. This information is published on the company's website and the operator has confirmed that a printed brochure is available for the northern route as required by the service level agreement."

I had in mind when I made this statement that the Company had complied with the requirement in the service level agreement by publishing this information on its website and in printed form. However, I would like to clarify the point in that the Service Level Agreement requirement could be construed as being met merely through publication of a brochure through a website.

That said Condor advised my Department in February that a printed brochure for the northern route was available from the local office.

  1. I would refermembers to myanswers to the oral andsupplementaryquestionsintheStateson28 February inresponseto a question from Deputy Lewis .