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1240/5(4011)
WRITTEN QUESTION TO THE MINISTER FOR ECONOMIC DEVELOPMENT BY DEPUTY A. BRECKON OF ST. SAVIOUR
ANSWER TO BE TABLED ON TUESDAY 15th JULY 2008
Question
Would the Minister give details of the arrangements for the website for Jersey Tourism, including:
- whether a tenderingprocess took place and if so, how,where and when it wasadvertised; Answer
Seven companies who had been identified by the Department as being able to undertake the development work were invited to make a written submission for the jersey.com project. From the written submissions a short list of two, which consisted of a joint proposal from two local companies and one external company were invited to make a presentation to the selection team (which consisted of officials and the Chairman of the Tourism Development Fund) from which the final choice was made. Each of the finalists had previously undertaken successful on-line projects for the department.
Question
- w h ether a ServiceLevelAgreement exists with theexisting operator; Answer
The project brief was to design and deliver a website to a given specification. The question of a Service Level Agreement does not arise as there is no ongoing maintenance arrangement for this work and it was always envisaged that this would be integrated with existing service contracts for other States web projects. There was of course a contract for the work carried out on the new website.
Question
- fo r whatperiods,ifany,thewebsitehasbeen inaccessible tothepublicand when;
The website was never unavailable as it was possible to revert to the former site immediately once the problems occurred with the new site. At no time was the jersey.com service unavailable.
Question
- w h ether any compensationorreduction in paymenthas been or is beingnegotiated?
Answer
The final cost to the States is the subject of ongoing negotiation with the contractor. The Chief Officer of the Economic Development Department, in full consultation with the Director of ISD is personally handling the negotiations.
I have asked for an independent report on lessons learnt.