Patient welfare facilities

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WRITTEN QUESTION TO THE MINISTER FOR HEALTH AND SOCIAL SERVICES BY DEPUTY M.R. HIGGINS OF ST. HELIER

ANSWER TO BE TABLED ON TUESDAY 14th JULY 2015

Question

Will the Minister provide members with full details of all the hospitals used outside the Island to treat Jersey patients and of the patient welfare facilities and arrangements that have been put into place at each hospital in order to maximize the wellbeing of those patients during their treatment?

Answer

60 UK hospitals received Jersey patients over the last 12 months. A list of these hospitals is below. The vast majority of these hospitals care for our patients in their out-patient departments and Jersey patients will have the same facilities available to them as the local NHS UK patients. If the patient is admitted as an in-patient then they will be afforded the same facilities and welfare as local NHS UK patients.

In some cases, a patient is required to attend a UK hospital for a series of treatments over several days or even weeks. For these patients, accommodation is arranged. This varies by UK hospital. The department has specific accommodation agreements with a number of hospitals, indicated by an asterisk in the list.

The travel office, the overseas treatment team, the clinical teams and the UK patients' co-ordinator are all involved with helping patients with their specific needs or assisting with problems or concerns that may arise whilst they are in the UK.

The department's policy in relation to accommodation is set out below. The full Patient Travel Charges Policy is available on the gov.je website.

Accommodation

1. Patients receiving inpatient treatment at a UK hospital will normally be accommodated free of charge within the hospital. Patients receiving outpatient treatment or attending an outpatient appointment will be expected to travel on a day return basis and hence accommodation will not be necessary. When it is not practical to re-arrange day return travel the accommodation costs will be an allowable expense, for the patient and their escort. Patients will be expected to make use of accommodation within the UK hospital where possible and when this is not possible patients will be expected to accept accommodation of a standard provided by a reasonable guest house. It will be expected for a patient and their escort to share a room unless there are exceptional circumstances. If a patient chooses to stay in higher quality accommodation the Department will only refund an amount equivalent to guest house accommodation.
2. Accommodation will not be provided for an escort accompanying a patient, unless the patient is in receipt of income support at the time of travel, when a maximum of two days accommodation may be authorised by the Department.
3. Accommodation may be reimbursed based on the decision made by the referring consultant – exceptions may be made in some circumstances.

4. Accounts will be reimbursed to a maximum of £50 a night, on production of validated receipts.

Royal Brompton Hospital

Royal Devon & Exeter Hospital

Royal Free Hospital, London

Royal Hall amshire Hospital, Sheffield

Royal Marsden Hospital, Chelsea

Royal Marsden Hospital, Sutton

Royal National Hospital for Rheumatic Diseases Royal National Hospital for Rheumatic Diseases, Bath Royal National Orthopaedic Hospital, Stanmore Royal National Throat, Nose and Ear Hospital

Royal national, Queens Square

Royal Orthopaedic Hospital, Birmingham

Royal Surrey Hospital, Guildford

Salisbury District Hospital, Odstock

South London and Maudsley

Southampton / Nuffield Wessex*

Southampton General*

Southampton General - Bursledon House*

St Andrews Essex (Mental Health)

St George's Hospital, London

St Marks Hospital, Harrow

St Mary's Hospital, London

St Mary's Hospital, Portsmouth

Stoke Mandeville Hospital

UCLH*

University College Hospital Macmillan Cancer Centre Vincent Square Eating Disorder Service Wrightington Hospital, Wigan