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Breakdown of 999 emergency calls

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15

WQ.52/2019

WRITTEN QUESTION TO THE MINISTER FOR HEALTH AND SOCIAL SERVICES

BY DEPUTY K.G. PAMPLIN OF ST. SAVIOUR

ANSWER TO BE TABLED ON TUESDAY 29th JANUARY 2019

Question

Will the Minister provide a breakdown of the number of 999' emergency calls for an ambulance in each month of 2018, including the times taken to reach the respective callers?

Answer

The breakdown of emergency (999) calls attended by the ambulance service by month in 2018 is shown in the table. Emergency calls are triaged according to clinical need so that they can be prioritised and the most severe/life-threatening cases (triaged as red calls) are intended to be reached in 8 minutes. Island-wide , 73 of the 97 RED1 calls (the most serious) in 2018 were reached within this target time. The table shows the percentage of calls attended per month that are reached within the target times.

The figures are only 999 emergency calls and do not include ambulance transfers of patients between hospitals or doctors' urgent admissions.

 

Month

Number of calls attended

% of RED1 calls reached within 8 minutes

% of RED2 calls reached within 8 minutes

% of GREEN1 calls reached within 19 minutes

% of GREEN2 calls reached within 19 minutes

% of GREEN3 calls reached within 30 minutes

January

716

87.5%

64.4%

95.8%

96.2%

95.5%

February

626

66.7%

63.5%

93.1%

85.0%

93.2%

March

813

100.0%

60.6%

96.8%

93.5%

97.1%

April

745

88.9%

65.3%

98.1%

92.9%

93.5%

May

846

66.7%

66.7%

94.3%

91.6%

97.0%

June

812

87.5%

59.4%

97.5%

90.2%

95.0%

July

926

50.0%

60.0%

94.8%

84.3%

91.3%

August

817

55.6%

61.3%

97.4%

90.8%

91.5%

September

800

100.0%

61.5%

94.0%

90.0%

82.5%

October

805

71.4%

59.6%

95.5%

93.4%

93.7%

November

763

75.0%

65.5%

96.0%

95.3%

94.0%

December

822

66.7%

62.2%

91.9%

92.3%

87.5%

2018 Total

9491

75.3%

62.4%

95.4%

91.5%

92.6%