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Performance measures at Orchard House

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WQ.541/2019

WRITTEN QUESTION TO THE MINISTER FOR HEALTH AND SOCIAL SERVICES BY DEPUTY K.G. PAMPLIN OF ST. SAVIOUR

ANSWER TO BE TABLED ON TUESDAY 10th DECEMBER 2019

Question

Will the Minister advise what performance measures and standards are currently used for the functions undertaken at Orchard House?

Answer

1. Total acute admissions in period

2. Total acute discharges in period

3. Adult acute beds per 100,000 registered population

4. Adult acute bed occupancy excluding leave

5. Adult acute bed occupancy including leave

6. Adult acute admissions per 100,000 registered population

7. Adult acute admissions per bed

- Adult acute admissions – male

- Adult acute admissions – female

8. Adult acute admissions – patients aged under 18 years

9. Adult acute admissions – patients not previously known to services admitted (as a % of all patients admitted)

10. Adult acute admissions – patients of no fixed abode admitted (as a % of all patients admitted)

11. Adult acute length of stay excluding leave

12. Adult acute length of stay including leave (mean)

13. Adult acute length of stay including leave (median)

14. Proportion of patients discharged with LOS[1] 0-3 days

15. Proportion of patients discharged with LOS 4-13 days

16. Proportion of patients discharged with LOS 14-59 days

17. Proportion of patients discharged with LOS 60 days plus

18. Adult acute admissions under the Mental Health Law (MHL)

19. Adult acute admissions under the Mental Health Law per 100,000 registered population

20. Adult acute mean length of stay for MHL detentions

21. Adult acute delayed transfers of care

22. Adult acute emergency readmissions (<30 days)

23. Staffing: actual vs planned hours for registered and unregistered staff split by days/nights

24. Staffing: % of agency & bank of actual hours for registered /unregistered staff split by days/nights

25. Incident data e.g. medication errors, use of restraint, violence and aggression, falls etc

26. Jersey Nursing Assessment and Accreditation System (JNAAS)

27. Delayed transfers of care – length and reason for delay

JNAAS (Jersey Nursing Assessment and Accreditation System) is a vehicle for assessing, monitoring and providing assurance around patient care in clinical areas. It involves the collection of data in the workplace and promotes four aspects of safety:

open communication about patient safety

local accountability for outcomes and improvement

multidisciplinary teamwork focused on improvement

visible leadership committed to safety and quality.

This process provides assurance and evidence that the service is working towards achieving and maintaining the required patient standards.