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WQ.59/2021
WRITTEN QUESTION TO THE MINISTER FOR HEALTH AND SOCIAL SERVICES BY DEPUTY M.R. HIGGINS
QUESTION SUBMITTED ON MONDAY 15th FEBRUARY 2021
ANSWER TO BE TABLED ON MONDAY 22nd FEBRUARY 2021
Question
Will the Minister advise members –
- how the Hospital and Health service record the details of incidents involving injury to patients (whether in theatre, post-theatre, in wards, during transfer from one part of the hospital or health facilities to another or in post treatment or supportive services);
- where any such records are kept, how patients can access them, and what restrictions on access to them, if any, there are;
- what vetting or quality control, if any, is taken in compiling such reports to ensure their accuracy; and
- what use is made of these records to ensure that lessons are learned?
Answer
- Health & Community Services records patient safety incidents resulting in harm, no harm, or near misses on an application called Datix. Datix is a risk management system that is considered to be the industry standard. Datix is used by over 70% of the NHS and widely across the world by other health and non-health organisations.
- Records can be made available via a Subject Access Request' by the individual to which the incident relates or by a person who has the verified authority (consent) of the individual to which the incident relates. A Subject Access Request is a right afforded under Data Protection (Jersey) Law 2018. Data that relates to other people (third parties) is restricted to protect their privacy, and records may be restricted should a medical professional consider the disclosure may cause harm to the individual or others should the information be disclosed.
- All incidents reported are triaged daily in a standardised way to ensure they are categorised correctly, which supports data accuracy. Furthermore, nurses, doctors, allied health professionals and other clinical / non-clinical members of staff routinely complete investigations for all reported incidents where further checks are made to ensure accuracy.
- All incident investigations require Lessons learned' and Actions taken (to reduce the likelihood of reoccurrence)' to be identified, documented and shared with wards/teams.