States Assembly | P-92-2006

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STATES OF JERSEY

ANNEX TO DRAFT ANNUAL

BUSINESS PLAN

2007 2011

Council of Ministers

F.H. Walker Senator T.A. Le Sueur Senator

P.F.C. Ozouf Senator M.E. Vibert Senator S. Syvret Senator W. Kinnard Senator T.J. Le Main Senator F.E. Cohen Senator P.F. Routier Senator G.W.J. de Faye Deputy

Chief Minister

Deputy Chief Minister / Treasury and Resources

Economic Development Education, Sport and Culture Health and Social Services Home Affairs

Housing

Planning and Environment Social Security

Transport and Technical Services

W.D. Ogley Chief Executive

Contents

Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Summary Tables from Part 2 of Main Report

Table A - Department Heads of Expenditure 2007 . . . . . . . . . . . . . . . . . . . . 3 Table B - States Trading Operations 2007 . . . . . . . . . . . . . . . . . . . . . . . . . 4 Table C - Total States Net Expenditure Allocations 2006 - 2011 . . . . . . . . . . . . . . 5 Estimates of States Funded Bodies

Chief Minister . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Grant to Overseas Aid Commission . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Economics Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Education, Sport and Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Health and Social Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Home Affairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Planning and Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Social Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Transport and Technical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Treasury and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Non Ministerial States Funded Bodies . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

States Assembly and its services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Estimates of States Trading Operations

Economic Development

Jersey Airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Jersey Harbours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Transport and Technical Services

Jersey Car Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Jersey Fleet Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Capital

2007 - 2011 Capital Programme - Earmarked Funds and Rolling Allocations . . . . . . 163 Capital Programme 2007 - Details of Major Works Projects . . . . . . . . . . . . . . . . 168 Capital Programme 2008 - Details of Major Works Projects . . . . . . . . . . . . . . . . 171 Capital Programme 2009 - Details of Major Works Projects . . . . . . . . . . . . . . . . 175 Capital Programme 2010 - Details of Major Works Projects . . . . . . . . . . . . . . . . 177 Capital Programme 2011 - Details of Major Works Projects . . . . . . . . . . . . . . . . 180 Reconciliation to Capital Programme 2007 - 2010 . . . . . . . . . . . . . . . . . . . . . 183 Unsuccessful Capital Bids 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Summary of Key ICT Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Property

Details of Properties Proposed for Disposal in 2007 . . . . . . . . . . . . . . . . . . . 189 Legislation

Details of Proposed 2007 Legislation Programme . . . . . . . . . . . . . . . . . . . . . 220 2006 Programme - Items on which instructions are awaited . . . . . . . . . . . . . . . 225 Work in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Introduction

This is the first year that the States Annual Business Plan and Budget will be approved under the Public Finances (Jersey) Law 2005. Under this Law, the detail of each Department s expenditure and resources is required at the States Annual Business Plan debate in September at which all States spending decisions will be made.

The Budget in December will now only approve the tax and funding proposals required as a result of the expenditure decisions.

This year s Annual Business Plan document is in two parts. A main Annual Business Plan Report, summarising the expenditure proposals, and an Annex providing the detail of each Department s expenditure and resources as well as the detail of Capital, Legislation and Property resource requirement proposals.

The information provided in the annex for each department, and Non Ministerial States funded body, which will also be presented in their individual annual business plans when produced later in the year, includes:

¥ a commentary on the financial position for the next three years;

¥ a summary of key objectives and key performance criteria for 2007, linked to the Strategic Plan;

¥ a statement of Department expenditure allocations and manpower levels;

¥ a summary service analysis for the Department;

¥ a reconciliation of the changes in expenditure allocations from 2006 to 2007;

¥ a summary of the objectives and performance measures for each service area; and

¥ the Strategic Plan initiatives for the Department.

This information, provided by departments themselves, has been developed alongside the aim to allocate resources more in line with strategic objectives. The Chief Minister and Treasury and Resources Departments are indebted to all departments for their co-operation in providing this information.

Other information provided in this annex includes details of:

¥ the proposed 2007 to 2011 capital programme;

¥ key ICT projects;

¥ properties proposed for disposal in 2007; and

¥ the impact of the legislation programme on the resources of the States.

Departments will produce their own detailed annual business plans later in the year and these will be at a level where they can be used operationally within that department. These business plans will include a more detailed service analysis, allocation of support services and efficiency savings.

The information in departments business plans will also form the basis of the annual performance report to be produced alongside the Financial Report and Accounts for 2007.

The Chief Minister and Treasury and Resources Departments hope readers will find this additional information of benefit and would encourage any queries in relation to the Annex to be addressed to the relevant Department.

Summary Tables

Table A - Department Heads of Expenditure 2007

Approval of Revenue Heads of Expenditure

Gross Net Revenue Revenue

States Funded Bodies Expenditure Income Expenditure

£ £ £

Ministerial Departments
Chief Minister	15,685,800	1,282,400	14,403,400

- Grant to the Overseas Aid Commission	6,331,000	-	6,331,000

Economic Development	17,344,500	1,340,000	16,004,500

Education, Sport and Culture	108,082,000	11,988,100	96,093,900
Health and Social Services	153,906,500	16,812,000	137,094,500

Home Affairs	41,185,300	1,541,600	39,643,700

Housing	37,425,500	35,569,000	1,856,500

Planning and Environment	8,451,700	2,733,000	5,718,700

Social Security	102,833,200	5,000	102,828,200
Transport and Technical Services	35,742,000	14,501,000	21,241,000

Treasury and Resources	58,064,400	2,968,200	55,096,200




Non Ministerial States Funded Bodies

- Bailiff s Chamber	1,244,000	65,000	1,179,000
- Law Officers Department	5,970,400	873,700	5,096,700
- Judicial Greffe	4,324,600	586,200	3,738,400

- Viscount s Department	1,734,700	395,500	1,339,200

- Official Analyst	628,900	65,000	563,900

- Office of the Lieutenant Governor	723,900	28,600	695,300

- Office of the Dean of Jersey	21,100	-	21,100
- Data Protection Commission	268,900	60,000	208,900

- Probation Department	1,443,900	-	1,443,900

- Comptroller and Auditor General	695,500	-	695,500

States Assembly and its services	4,864,600	83,000	4,781,600



Proposed Revenue Expenditure 2007	£ 606,972,400	£ 90,897,300	£ 516,075,100

Adjustments:

Treasury and Resources

Interest and Repayments on Capital Debt (42,617,800) (403,800) (42,214,000) Revenue Expenditure less repayments on

Capital Debt for Financial Forecast £ 564,354,600 £ 90,493,500 £ 473,861,100

Table B - States Trading Operations 2007

Operating Accounts of the States Trading Operations 2007

Operating Authorised Gross Repayment of Financial Transfer Income Operating Operating Capital Debt Return to

Expenditure Surplus Trading Fund

£ £ £ £ £ £

Economic Development

Jersey Airport 22,143,750 16,721,650 5,422,100 2,666,000 -	2,756,100
Jersey Harbours 13,230,000 9,515,000 3,715,000 2,404,600 366,000	944,400
Transport and Technical Services
Jersey Car Parking 5,313,500 4,559,500 754,000 - -	754,000
Jersey Fleet Management 2,957,600 2,933,200 24,400 - -	24,400

Total All Trading Operations £ 43,644,850 £ 33,729,350 £ 9,915,500 £ 5,070,600 £ 366,000	£ 4,478,900
Trading Funds of the States Trading Operations 2007
Opening Plus: Less:	Balance
Balance Additions Expenditure	C/forward
1.1.2007 2007 2007	31.12.2007
£ £ £	£
Economic Development
Jersey Airport 24,217,888 6,097,100 22,882,800	7,432,188
Jersey Harbours 1,878,381 1,028,400 1,300,000	1,606,781
Transport and Technical Services
Jersey Car Parking 7,665,512 754,000 1,000,000	7,419,512
Jersey Fleet Management 889,809 24,400 100,000	814,209

Total All Trading Operations £ 34,651,590 £ 7,903,900 £ 25,282,800 £ 17,272,690

Table C - Total States Net Expenditure Allocations 2006 - 2011

2006 2007 2008 2009 2010 2011 Expenditure Expenditure Expenditure Expenditure Expenditure Expenditure

States Funded Bodies Allocation Allocation Allocation Allocation Allocation Allocation (restated)

£ 000 £ 000 £ 000 £ 000 £ 000 £ 000

Ministerial Departments
Chief Minister	11,134	14,403	14,539	14,903

- Grant to the Overseas Aid Commission	5,686	6,331	6,673	7,107
Economic Development	15,257	16,004	16,007	16,395

Education, Sport and Culture	91,690	96,094	98,150	100,544
Health and Social Services	132,469	137,095	143,329	148,816

Home Affairs	38,942	39,644	40,808	41,802



Planning and Environment	5,897	5,719	5,598	5,732

Social Security	92,530	102,828	110,691	113,950
Transport and Technical Services	21,245	21,241	21,463	21,975

Treasury and Resources	49,599	55,096	54,708	55,014
Non Ministerial States funded bodies

- Baliff s Chamber	1,175	1,179	1,203	1,232
- Law Officers Department	5,059	5,097	5,197	5,324

- Judicial Greffe	3,712	3,738	3,809	3,901
- Viscount s Department	1,336	1,339	1,364	1,397

- Official Analyst	560	564	575	589



- Office of the Dean of Jersey	21	21	22	22

- Data Protection Commission	208	209	214	219
- Probation Department	1,315	1,444	1,476	1,512

- Comptroller and Auditor General	577	696	709	726
States Assembly and its services	4,729	4,782	4,870	4,988



Net Revenue Expenditure Allocation	£ 485,415	£ 516,075	£ 534,248	£ 549,301 £ 560,000 £ 574,000



Capital Expenditure Allocation	£ 38,694	£ 43,499	£ 42,162	£ 41,551 £ 45,116 £ 42,464

Less:

Repayment of Capital Debt (revenue) (£ 36,496) Property Capital Receipts (capital) (£ 700) Trf from Land Acquisition (capital) (£ 1,000)

Total States net expenditure allocation

(as shown in financial forecasts) £ 487,613

(£ 42,214) (£ 42,214) (£ 2,300) (£ 4,000)

£ 515,660 £ 531,896

(£ 42,214) (£ 42,000) (£ 42,000)

(£ 4,000) (£ 4,000)

£ 544,638 £ 559,116 £ 570,464

Chief Minister

The Aim of the Chief Minister s Department is to:

¥ support and advise the Chief Minister and Council of Ministers in establishing, co-ordinating, communicating and implementing States approved policies and objectives;

¥ provide direction and leadership to the public service to ensure that policies and programmes are delivered in accordance with agreed priorities; and

¥ develop and promote international relations to further Jersey s international standing and reputation.

FINANCIAL COMMENTARY

Financial Implications 2007 to 2009

The budget of the Chief Minister s Department has increased by £7.7 million (125%) since 2005 due to significant transfers of budgets from other departments relating to the restructuring of Government, and the PECRS pre 1987 scheme debt. When such transfers are excluded the Chief Minister s Department 2007 budget has reduced by £570,000 (10%) since 2005.

Budgets totalling £1.2 million transferred into the Chief Minister s Department in 2006 as a result of government reform. These budgets relate to the Law Drafting Department, Emergency Planning and Legal Advisory Panel.

The Change Programme resulted in the centralisation of budgets totalling £4.4 million to Human Resources and Information Services in 2006. The States, in agreeing P190/2005 Amendments to the PECRS Law, confirmed responsibility for the PECRS pre-1987 scheme past service liability. Consequently related budgets totalling £2.8 million have been consolidated in the Department in order to repay that debt.

Since 2005 the Chief Minister s Department has achieved service cuts of £400,000 and will make £400,000 further reductions in 2007 and 2008. It has also led the HR and IT transformation projects that have delivered £700,000 and £940,000 respectively.

Resource Allocation Process 2006 to 2008

Reductions in law drafting spend have been previously agreed (£88,000 in both 2007 and 2008). The Secretary Training scheme will close in 2007 with a consequent saving of £11,000 per annum and service reductions in employee relations and the pre-1967 States pension scheme have also been identified with cumulative savings in 2007 and 2008 of approximately £160,000 per annum.

Efficiency Savings 2007 to 2009

The HR transformation was tasked with reducing States Human Resource costs by £700,000 over 2005 and 2006. This has been achieved by investing in an integrated payroll and HR system and consolidating, standardising and reshaping HR services. Whilst the overall cost has been reduced the quality of HR provision has been maintained with improvements in administrative efficiency and in the more consistent application of HR procedures. The new HR information system will provide much improved management information across a whole range of people management issues.

The Change Programme also tasked the Chief Minister s Department with reducing States IT costs by £940,000. This

is being achieved by working with departments to achieve efficiencies in purchasing and operating costs and introducing the Voice over Internet Protocol (VOIP) telephone system across the States. This system enhances the States telephone capabilities and will significantly reduce annual telephone spend on calls, line rental, equipment and system maintenance.

Summary of three year position

The significant increase to the Chief Minister s Department budget in recent years is due to the consolidation of various States budgets in order to achieve better, simpler and cheaper services across the States. When such transfers are excluded the Chief Minister s Department 2007 budget has reduced by £570,000 (10%) since 2005.

Despite this reduction in its core budget, the Department continues to lead the co-ordination and implementation of the Change Programme to ensure that the public sector delivers the benefits and improvements that the government has promised to the community.

SUMMARY OF KEY OBJECTIVES AND KEY PERFORMANCE CRITERIA FOR 2007 Objective 1: Strategic Plan implemented.

Performance/success criteria:

¥ Strategic Plan initiatives implemented as per the agreed timetable.

¥ Positive performance/outcomes against the strategic indicators set out in the Strategic Plan.

Strategic Plan Commitment(s): 1, 2, 3, 4, 5 and 6

Objective 2: Jersey s international responsibilities fulfilled and beneficial relations with other countries and regional

organisations developed, including constitutional, political, economic, cultural, and environmental links, which raise Jersey s positive international profile and promote Jersey s external influence.

Performance/success criteria:

¥ Initiatives, in collaboration with other States Departments and NGOs, to promote awareness and conformance with international obligations.

¥ A favourable international perception and image for Jersey, as demonstrated by positive reports in national and international media.

¥ Increasing participation in international bodies and multi-lateral initiatives e.g. OECD, WTO, EU Financial Services Action Plan (where relevant).

¥ Development of a range of multi-lateral and bi-lateral links, in both financial services related and non-financial services related areas, consistent with enhanced status and increasing international recognition for Jersey.

¥ Improved communication with the French Authorities in relation to nuclear activities on the Contentin Peninsula.

Strategic Plan Commitment(s): 5.1, 5.2, 1.8.3, 1.8.4, 3.4.3, 3.5.3, 5.2.2, 5.2.6, 5.2.7 and 5.2.8

Objective 3: Sustainability and growth/diversification in Jersey s financial services sector and growing international

recognition for Jersey amongst various international audiences as a well-regulated, co-operative international finance centre meriting increasing market access to major economies and trading entities (e.g. the European Union); and further investment in financial services provision in Jersey.

Performance/success criteria:

¥ Stable or growing employment numbers in financial services.

¥ Uplift in profitability of financial services operators in Jersey with consequent positive impact on tax receipts.

¥ Growth in new financial services businesses in Jersey such as Island based Hedge Funds and Family Offices.

¥ Increasing number of international fiscal and regulatory agreements concluded with other countries.

¥ Progressive dismantling of blacklists and other trade barriers erected against Jersey by other countries.

¥ In the period to 2011, implement changes arising from new EU Money Laundering Directives; new UK primary and secondary legislation on financial crime; and the Corruption (Jersey) Law.

Strategic Plan Commitment(s): 5.2, 1.2.2, 1.8.5, 1.8.6, 1.8.7, 5.2.4 and 5.2.5 Objective 4: Government reform.

Performance/success criteria:

¥ Arrangements for Ministerial Government operational and working effectively.

¥ Dialogue on States reform opened with the Privileges and Procedures Committee by the end of 2007.

¥ Stakeholder views having positive influence on policy making.

¥ Effective law drafting service.

Strategic Plan Commitment(s): 5.1, 5.2, 6.4, 5.1.1, 6.4.1, 6.4.2 and 6.4.3

Objective 5: A public sector fit for the purpose of delivering States strategic commitments.

Performance/success criteria:

¥ Strategic Plan delivered and monitored as per agreed timetable.

¥ Efficiency savings in the public sector year on year resulting in savings of £20 million per annum by 2009.

¥ A measurable improvement in public satisfaction with increased opportunities for participation in decision- making.

¥ Progress against an agreed ongoing Organisation Development programme.

¥ Improved and more efficient access to public services and information through the Customer Services initiative.

¥ Progress the transformation of the HR and IT functions to be completed by 2008.

¥ A pay settlement with all public sector pay groups which is consistent with the States budgetary strategy in place by September 2007.

¥ Reformed employment relations structures and procedures consistent with the single employer.

¥ Proposals relating to the provision of regulatory services developed.

Strategic Plan Commitment(s): 6, 6.1, 6.2, 6.3, 6.4, 2.4.1, 2.4.2, 4.2.6, 5.1.2, 5.1.3, 5.1.9, 6.1.5, 6.1.6, 6.1.7, 6.1.8, 6.2.1, 6.2.2, 6.2.4, 6.2.5, 6.2.7, 6.2.8, 6.2.11 and 6.2.12

Objective 6: Decision-making improved and debate better informed through the provision of accurate and timely

professional economic and statistical advice and information on major issues.

Performance/success criteria:

¥ Quality and availability of economic advice.

¥ States assisted to meet its inflation target through the provision of timely advice on policy.

¥ Statistical information available to all and all Statistics Unit releases produced independently to pre- announced release dates.

Strategic Plan Commitment(s): 6.2 and 3.6.4

Objective 7: A balance between economic growth and the supply and demand of labour, accommodation,

infrastructure and resources, and the promotion of greater social inclusion.

Performance/success criteria:

¥ An established Population Office administering the Regulation of Undertakings and Housing Laws to achieve States objectives.

¥ States approval of policies for job licensing and control over access to accommodation.

¥ Development of an Island population register at an advanced stage.

Strategic Plan Commitment(s): 2.11, 2.11.1, 2.11.2, 2.11.3, 2.11.4 and 3.8.9

Revenue Cash Limits 2007 to 2009

2007 2008 2009

£ 000 £ 000 £ 000

Base Budget b/fwd	11,134.0	14,403.4	14,539.2

Departmental transfers	3,080.9	-	-
Resource Allocation Process	(196.5)	(201.4)	-
Strategic Plan funding	-	-	-
Efficiency savings	105.3	(24.6)	(1.7)
Pay awards	221.0	293.6	297.1
Non-staff inflation	58.7	68.2	68.2
Other adjustments	-	-	-

Cash Limit 14,403.4 Variation (%) 29.4% Manpower Costs (£ 000) 9,176 Manpower Numbers (FTE) 156.05

14,539.2 14,902.8 0.9% 2.5% 9,269 9,567 155.05 155.05

Capital Programme 2007 to 2009

2007 £ Corporate IT Vote 1,500,000

Total 1,500,000

2008 £ Corporate IT Vote 3,500,000

Total 3,500,000

2009 £ Corporate IT Vote 5,000,000

Total 5,000,000

Net Expenditure Service Analysis

2005 2006 2007 Actual Estimate Estimate

£ £ £

		Office of the Chief Executive
868,892	828,400	Chief Executive s Office	1,070,700
261,725	-	Liberation 60	-
596,674	688,700	International Finance / Economics	695,500
225,564	205,700	International Relations	209,500
157,209	99,100	Government Reform	-
196,337	194,900	Employee Relations	197,300
-	122,100	Communications Unit	149,800
245,324	243,300	Change Team	-
-	-	Customer Service Centre	159,600
















		Human Resources
-	1,290,100	Head of Profession and Core Team	1,228,900













-	1,000,200	Law Drafting	924,000

		Emergency Planning
-	123,500	Planning and Monitoring	125,300

-	-	Population Office	195,200

-	49,400	Legislation Advisory Panel	50,600


£ 6,226,172	£ 11,134,000	Net Revenue Expenditure	£ 14,406,900


		Allocation of Additional Funding for the Comptroller
-	-	and Auditor General	(3,500)

£ 6,226,172 £ 11,134,000 £ 14,403,400

Note: The Council of Ministers received an additional funding request from the Comptroller and Auditor General for £109,000.

The Council of Ministers agreed the request, but were not prepared to increase total expenditure, and consequently have agreed a pro-rata reduction in all Ministerial departments cash limits.

Reconciliation of 2007 Net Revenue Expenditure to

2006 Net Revenue Expenditure

£ £


2006 Net Revenue Expenditure	11,134,000


Departmental Transfers
Addition of PECRS Provision for Pre 1987 Debt Repayment	2,820,900
Customer Service Centre from Housing	159,600
Project Trident to Education, Sport and Culture	(3,500)
Population Office from Housing	107,400
Allocation of Additional Funding for the Comptroller and Auditor General	(3,500)


2006 to 2008 Resource Allocation Process:


Service Reductions:
Law Drafting	(88,000)
Pensions	(97,500)
Secretarial Training Scheme	(11,000)


Allocation of Efficiency Savings	105,300


	2,989,700
Additional Expenditure:


Annual Pay Awards	221,000
Non-Staff Inflation	58,700
	279,700

2007 Net Revenue Expenditure £14,403,400

Service Analysis - Objectives and Performance Measures

Service Objectives Performance Measures

Office of the Chief Executive

Chief Executive s Office/Council of Support and advise the Chief Minister and All major policy issues brought to the Minister s Business Council of Ministers in establishing, States for approval after a period of £10,070,700 co-ordinating and implementing States public consultation.

FTE approved policies and objectives.

Departmental priorities set out in the States Business Plan agreed by the States.

Annual Business Plans produced by all departments.

Publication of an Annual Performance Report.

Outline performance frameworks in place for all services.

Good co-operation between the Council of Evidence of regular dialogue between Ministers and the Comit des Conn tables. the Council of Ministers and the Comit

des Conn tables.

Joint/tranfer of initiatives with/to the Parishes.

Improved efficiency in the public sector whilst Annual savings of £20 million by 2009. maintaining service levels.

More co-operation and working together with Opportunites for co-operation with the the voluntary sector. voluntary sector.

Working with the Chairmen s Committee, Chairmen s Committee/ Council of ensure that the Scrutiny function is effective. Ministers content with how Scrutiny

operates.

Working with Privileges and Procedures Dialogue opened with the Privileges Committee, review electoral reform and the and Procedures Committee. composition of the States.

International Finance / Economics Co-ordinated economic strategy and Economic growth. £695,500 policy-making. RPI(X). 3.0 FTE

Improved economic policy development Number of recommendations through sound and timely advice. implemented.

Sustainability and growth in the Island s Results of regular analysis of the financial services sector. Jersey economy.

Service Objectives Performance Measures

International Finance / Economics Consolidation of EU and key country Core network of TIEAs/DTAs in place (continued) relationships. subject to the policy stance of

prospective treat partners.

States approval of bi-lateral agreements.

Widespread understanding of Jersey s strategy Specific FTAF recognition.

and specific approach to international fiscal and Results of a review of levels of regulatory issues. compliance with international standards

for financial services by IMF or other appropriate bodies.

Evidence of the dismantling of individual country/multi-lateral blacklists.

Public stance by OECD/EU Member States towards Jersey.

International Relations Agree with the UK a programme to develop Programme developed which increases £209,500 Jersey s international personality. Jersey s international profile. 1.0 FTE

Ratification of international commitments as per agreed process.

A favourable international image for Jersey. National/International media reports are

non-critical.

Ensure continuing conformance with No decisions or rulings of non- international obligations. compliance.

Increased participation in international bodies. Attendance at inter-governmental

meetings.

Employee Relations Negotiate and implement the States Employment Pay award completed amicably and £197,300 Board s annual pay policy for public sector within political mandate. 3.0 FTE workers.

Develop and provide specialist support in Number/trend of Tribunals. respect of Employment Tribunals, minimising the

need for Tribunals wherever possible.

Communications Unit Improvement in communication between the Implementation of a revised States £149,800 States, as government and as employer, with the consultation strategy to provide 2.0 FTE community of the Island and with the public standards and guidance for a range of sector workforce, by providing clear information different forms of communication

with consistently high standards of delivery by all channels which foster two-way departments using a range of communications dialogue.

channels.

Service Objectives Performance Measures

Communications Unit			Development of States website to
(continued)			provide an increased range of
			information and services online, with
			increased usage of the site by the
			public.

			Establishment of a network of
			guidance and support to all States
			departments to encourage consistent,
			improved communication with the
			community and employees.

			Implementation of an internal
			communications strategy for public
			sector staff.

			A measurable improvement in
			satisfaction with amount and clarity of
			information among the public and staff.

Customer Services	Make it easier for the public to access services		Actively encourage members of the
£159,600	by creating a Customer Access Centre to		public to have their say with regard to
5.3 FTE	centralise customer-facing services.		improved access to public services,
			and report the trend. Also achieve
			efficiency savings of £510k by
			2009 (CM).

	Provide an effective, measurable service for		% of complaints against each service
	dealing with public feedback and complaints		and their resolution time against the
	about public services.		level of performance stated in the
			Customer Charter.

Statistics Office
Statistics	Provide a high quality statistical service for the		All releases published to agreed and
£437,100	government, people and businesses of Jersey,		pre-announced timetable.
4.4 FTE	such that all users of data can have confidence
	in the accuracy of data that is produced.


Human Resources
Head of Profession and Core Team	Provide a comprehensive HR support service to			Organisation Development programme
£4,183,600	managers and employees which supports the			in place.
2.7 FTE	organisation in achieving its strategic aims and
	objectives.	Progress against transformation
		programme.

HR Business Partnering	Develop, implement, monitor and evaluate	Policies and procedure compliant with
£1,502,900	human resource policies, practices and	employment legislation and best
25.7 FTE	procedures.	practice.

		Evidence of regular policy review.

Service Objectives Performance Measures

HR Business Partnering	Provide, through business partners, advice and	Agreed service levels met.
(continued)	guidance to managers on human resources
	policies, assisting them to achieve business	Evidence of compliance with HR
	objectives.	policies.

		Managers fulfil their people
		management responsibilities.

	Deliver corporate training to facilitate joint	Agreed programme in place.
	learning and development.
		Well-trained and skilled workforce.

		Full implementation of the Modern
		Manager Programme.

HR Business Support	The efficient and effective administration of all	Successful implementation of an
£1,261,500	HR activities and processes.	integrated HR/payroll system.
19.3 FTE
		All HR processes re-egineered to ensure
		consistency and standardisation.

		Savings arising from HR transformation
		achieved.

		Agreed service levels met.

Information Services
£3,244,300	Ensure all projects are run and reported on in a	Number of projects under PMO control.
61.3 FTE	sufficiently similar way to allow the business to
Corporate Projects	understand status.	% of staff trained in PMO operations.

	Ensure that projects deliver on schedule and to	Number of projects on track.
	budget and that benefits are delivered.
		Costs and benefit tracking reports in
		place.

Infrastructure	Ensure the infrastructure upon which other	Network available 98% of the time.
	systems depend is operational, and that
	corporate applications are available in	E-mail available 98% of the time.
	accordance with service agreements.
		File and Print available 98% of the time.

		LiveLink servers available 98% of the
		time.

	Ensure ICT activity and usage within CMD-IS	All new staff undergo training and
	is performed in accordance with procedures	induction.
	within a controlled environment to minimise
	security failure and maximise usage.	Training of existing staff on all new
		systems implemented.

		Number of policies produced and/or
		reviewed.

Service Objectives Performance Measures

Infrastructure	Ensure that all support requests are logged,	% of service calls resolved within
(continued)	categorised and handled within agreed service	service agreement targets.



	Ensuring proactive planning and action is taken	% of corporate servers covered by
	to provide sufficient bandwidth, business	automated monitoring tools.

	example.	Number of Business Continuity or
		Disaster Recovery plans in place for



		Peak usage of network to be less than
		75% planned capacity.

Population Office
Population Office	Work toward a balance between economic	Migration Policies implemented in

8.0 FTE	labour, accommodation, infrastructure and	to published timetables.
	resources, and promote greater social Inclusion.
		Applications under Regulation of

		processed on a timely basis.



Law Drafting	Delivery of time-critical, effective legislation	Completion of programme as per
£924,000	through completion of the Legislation	agreed timescales.
8.6 FTE	programme.

Emergency Planning
Planning and Monitoring	Co-ordinate the preparation of plans to mitigate

1.8 FTE	that may cause loss of life or injury, distress or
	hardship to persons or may endanger the health
	or safety of the community or threatens to






continues to be funded by the Economic Development Department pending alternative arrangements.

Strategic Plan Initiatives

1.2.2 Negotiate fiscal agreements with countries in order to increase opportunities for growth and diversification of the finance and other industries (CM).

1.8.3 From 2006 meet the requirements of the EU Savings Directive and monitor developments with the EU to ensure that we are well place to respond (CM).

1.8.4 From 2006 participate in the OECD global forum on taxation to safeguard the Island s interests and ensure a level playing field in the application of international standards (CM).

1.8.5 From 2006 negotiate individual Tax Information Exchange Agreements with OECD members and implement agreements in our own right where reciprocal economic benefits are of sufficient value to Jersey (CM).

1.8.6 Implement and resource changes arising from:

- new EU Money Laundering Directives

- new UK primary and secondary legislation on financial crime

- Corruption (Jersey) Law (CM).

1.8.7 Introduce powers to assist other jurisdictions pursuing civil confiscation of criminal proceeds by 2008 (CM).

2.1.1 Examine the economic consequences of an ageing population during 2006 (CM).

In 2006/7 bring forward proposals to ensure that such regulatory functions as are carried out by the States are appropriate, and impartial (CM).
In 2006/7 investigate the feasibility and potential efficiency savings of providing regulatory services in partnership with Guernsey and report back to the States (CM).

Set up a Population Office in 2006 that will work towards amalgamating the functions of housing consent, regulation of undertakings and development and social security registration (CM).
Draft legislation to enable the creation of a register of the Island population introducing three categories of registration entitled, licensed and registered by 2007 (CM).
Monitor migration and regulate the factors that govern migration through a system of job licensing for employers and overall control of employment in place by 2008 (CM).
Introduce policies to ensure that essential economic migrants have access to decent accommodation (see also 3.8.5) (CM).

3.4.3 In 2006 engage the relevant authorities in France, through appropriate channels, in discussions, and, in 2007 or earlier, bring forward measures to provide improved communication in relation to the nuclear activities on the Cotentin peninsula and compensation arrangements in the event of a nuclear accident (CM).

3.5.3 By the end of 2007, review the Emergency Measures Plan to ensure that provision is being made for the Island to deal with major incidents affecting:

- Economic stability e.g. changes to the economy arising from sudden increases in fuel prices; and

- Environmental stability e.g. an accident involving one of the nuclear installations on the Cotentin Peninsular (CM).

3.6.4 Introduce a regular cycle of income distribution surveys and complete a poverty audit by 2008 (CM).

4.2.6 Support and encourage the Waterfront Enterprise Board to deliver high quality development which promotes economic benefits and provides housing and leisure facilities for residents and visitors (CM/P&E).

Work with the Privileges and Procedures Committee in reviewing the composition of the States, electoral reform and alternative methods of voting (CM/PPC).
During 2006 develop a mechanism for effective public participation (CM).
Introduce a framework of formal consultation for all major policy developments from 2006 (CM).

Work co-operatively and in consultation with the Comit des Conn tables in providing services to the public (CM).
Encourage support from States Departments and private sector employers to support the honorary system (CM).

Endeavour to agree a protocol with the Lord Chancellor which will supportfurther extension of the Island s international personality and independence of action by December 2006 (CM).
Review our constitutional relationship with the UK to determine a long-term programme of action which will secure the Island s ability to maintain and enhance our independence in decision-making, review completed in 2007(CM).
Establish a new Jersey brand in 2006 (CM).

Participate at international forums either as part of the UK delegation or in our own right (CM).
Establish presence and regular contact with EU institutions by 2007 (CM).
Over the period 2007-2010; meet, where possible, international standards set through the extension of international treaties and conventions (CM).

Ensure that any new policies will be financed within existing resources unless otherwise agreed by the States Assembly in the Annual Business Plan (CM).
Deliver the £20 million cash savings as identified in the Change Programme by 2009 (CM).
Deliver all savings as identified in Public Sector reorganisation: Five Year Vision for the public sector (P.58/2004) (CM).

Implement a programme of internal reviews to check at frequent and regular intervals whether public services are provided efficiently and effectively, including the use of new technology and whether services are best provided by directly employed staff, by another provider, or through partnership arrangements (CM).
Fully implement the efficiency programme which delivers savings of £20 million per annum by 2009 and continue to identify and implement all possible efficiency savings (CM/T&R).

Complete the transformation of the HR and IT functions by 2008 delivering annual savings of £1.6 million (CM).
Create a new States Department responsible for all States property assets (except social rented housing and property under the administration of trading bodies) charged with delivering the first Property Plan (see Appendix A) and revenue savings from property of £1.5 million by 2009 as well as capital receipts of £4 million by the same year (CM).

Make it easier for the public to access services by creating a Customer Access Centre to centralise customer-facing services, achieving efficiency savings of £510k by 2009 (CM).
By the end of 2006 complete a study to identify those public services that might be provided more efficiently by the private sector or through a partnership arrangement and identify suitable pilot reviews, one of which to be completed by the end of 2007 (CM).

Review the resourcing and organisation of Law Officer functions to ensure that prosecution, legal advice and implementation of Laws are handled as efficiently and effectively as possible (CM).
Review policies on the improvement of the delivery and efficiency of public services to ensure continued progress (CM).

Enhance the role of the Parishes as a community resource and support the Honorary Police system (CM).
Encourage support and sustain community and parish activities (CM).
Develop a strategy that will enhance the relationship between the States and the Parishes (CM).

Grant to the Overseas Aid Commission

The Jersey Overseas Aid Commission s grant from the States of Jersey was reviewed in October 2002 (P129/2002). Subsequently it was agreed to base the grant on a percentage of tax revenues increasing by 0.05% each year from 1.25% in 2004 to 1.45% in 2008, when it will again be reviewed.

The largest part of the Commission s budget is allocated to grant aid with 80% of its budget allocated to aid agencies submitting proposals for projects covering clean water, health, sanitation, education, agriculture, livestock, and revolving credit schemes for small businesses. 15% of its grant is available for disaster and emergency relief due to the ever- increasing demands for both natural disasters and the emergencies arising through human conflict.

AIM

To manage and administer the monies voted by the States of Jersey for overseas aid, so as to enable humanitarian aid to be provided overseas for the purposes of:

¥ assisting in the reduction of poverty;

¥ providing medical and health care and education;

¥ providing effective education and training;

¥ providing safe drinking water and food;

¥ assisting in emergency and disaster needs, including the subsequent restoration of facilities; and

¥ other purposes, relating to the provision of humanitarian aid overseas, that the Commission may from time to time consider appropriate.

SUMMARY OF KEY OBJECTIVES AND PRIORITIES AND KEY PERFORMANCE CRITERIA FOR 2007 Objective 1: To implement fully the Jersey Overseas Aid Commission (Jersey) Law 2005

Performance/success criteria:

The Commission will pursue this by:

¥ working closely with the private and voluntary sectors;

¥ ensuring the consistency of policies affecting poorer countries;

¥ encouraging and supporting recognised local bodies engaged in overseas aid;

¥ using resources efficiently and effectively;

¥ the provision of funding to large and medium sized relief projects, including that of emergency and disaster relief, implemented through internal recognised specialist aid agencies; and

¥ the provision of funding for community work projects, where teams of local volunteers undertake specific aid projects.

Strategic Plan Commitment(s): 7.2

Net Expenditure Service Analysis

2005 2006 2007 Actual Estimate Estimate

£ £ £

5,563,582 5,686,000 Grant to the Overseas Aid Commission 6,331,000

£ 5,563,582 £ 5,686,000 Net Revenue Expenditure £ 6,331,000

Economic Development

The aim of the Economic Development Department is to achieve sustainable economic growth at or above the annual target of 2% whilst constraining the growth in the working population to 1% per annum. Growth must be delivered whilst maintaining low levels of inflation, economic diversification and the creation of job opportunities.

FINANCIAL COMMENTARY

Financial Implications 2007 to 2009

The transition to ministerial government completed the process of consolidating the economic activities of five former States Committees and Departments. As a consequence the Economic Development Department is now directly responsible for the policy, strategy and economic outputs of all areas of the Jersey economy.

Subsequent to the consolidation of those activities and related budgets the Department is undertaking a fundamental reorganisation to deliver a coordinated customer focused operation that is both fit for delivering sustainable economic growth and is responsive to the demands of both the local and global economy.

At the time of writing the reorganisation was not complete and therefore the service analysis provided in this Business Plan will be revised to reflect the reorganisation in the Departmental Business Plan to be published in November.

The 2007 budget of the Economic Development Department has increased by only £340,000 (2%) since 2005. Over this period service cuts have been agreed through the FSR process of £1.1 million mostly in the services of tourism (£780,000) and agriculture (£250,000).

Significant growth funding of £1 million has been provided in 2007 for the Economic Growth Plan. This funding underlines the significance of this policy document and its endorsement by the Council of Ministers. Major initiatives that will be funded from the budget include:

¥ a Skills Strategy that will ensure a skills base in the Island that meets the needs of business;

¥ an Enterprise and Business Development Strategy that will create an environment conducive to economic growth in the Island;

¥ a Tourism Strategy for revitalising the industry and raising the profile of the Island;

¥ an external transport policy that will ensure reliable services and low passenger and freight charges; and

¥ the promotion of competition and consumer interests.

Other initiatives to be funded from the 2007 budget include:

¥ the Rural Economy Strategy which promotes the economic and efficient use of land;

¥ a lead role in the governance of the fulfilment, e-commerce and retail industries; and

¥ the implementation of the Consumer Safety (Jersey) Law 2006.

School Milk is included in the budget for a further year. The intention remains to withdraw this funding pending the successful reorganisation of the Dairy industry.

Resource Allocation Process 2006 to 2008

Service reductions totalling £640,000 and £430,000 have been previously agreed for 2007 and 2008 respectively. The cuts were agreed in principally tourism and agriculture marketing.

Efficiency Savings 2007 to 2009

The Department supports the further allocation of efficiency savings. These equate to £230,000 over the three year period of which £140,000 has been allocated for procurement savings which will rely on the corporate negotiations undertaken by the Treasury.

Summary of three year position

The £1 million funding approved for the Economic Strategy underlines the importance the Council of Ministers has placed on long term economic growth. The Department now has a clear responsibility for the economy and one over- riding objective to ensure the Island s economy delivers 2% real growth with inflation and growth in working population at or below target levels. The Department is committed to achieving this within the budget granted.

SUMMARY OF KEY OBJECTIVES AND KEY PERFORMANCE CRITERIA FOR 2007

Objective 1: Sustainable long term economic growth, at or above planned targets, delivering additional tax receipts and

more diverse employment opportunities for local people whilst managing inflationary pressures within the economy.

Performance/success criteria:

¥ Controlled, sustainable real economic growth at or above 2% p.a.

¥ Increased tax revenue allowing for the introduction of 0/10.

¥ New strategies to support economic growth, including but not limited to retail strategy, tourism strategy and a Business Enterprise Development strategy developed and implemented.

¥ Launch of a Business Service Centre.

¥ An increase in job opportunities for local people in both existing and new sectors.

¥ Full employment for local people.

¥ Net inward migration to be within States policies over the plan period.

¥ Higher efficiency and profitability in all sectors of the economy.

¥ Less reliance on government subsidy within the rural economy.

¥ Increased economic diversity across all sectors of the economy.

¥ Increased capital expenditure in the tourism sector to align the Jersey product to current market demand.

¥ Increased number of visitors to the island.

¥ Increased on-island visitor spend.

¥ A shift in seasonal occupancy in the tourism industry.

¥ Increased profitability in the finance industry.

¥ Increased tax take from the finance industry allowing for the introduction of 0/10.

¥ Broaden skills base in the island meeting business needs.

Strategic Plan Commitment(s): 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 1.8, 2.5, 2.6, 2.10, 6.3, 1.2.1, 1.2.3, 1.3.4, 1.4.1, 1.4.2, 1.4.3, 1.4.4, 1.5.1, 1.5.2, 1.5.3, 1.5.4, 1.5.5, 1.5.6, 1.6.1, 1.6.2, 1.6.3, 1.7.1, 1.7.2, 1.7.3, 1.7.4, 1.8.1, 2.5.1, 2.6.1, 4.1.1, 4.2.1, 4.5.1, 5.1.8 and 6.3.1

Objective 2: Development of new enterprises and companies with high value-added potential through the

implementation of a Business and Enterprise strategy.

Performance/success criteria:

¥ Increased number of business start-ups with high value-added potential.

¥ Increased business success defined by % of start ups still trading after three years.

¥ Increased number of high value-added businesses migrating to the island.

Strategic Plan Commitment(s): 1.4, 1.5, 1.6, 1.7, 4.1, 4.5, 1.4.1, 1.4.2, 1.4.3, 1.5.1, 1.5.5, 1.5.6, 1.6.1, 1.7.1, 1.7.2, 1.7.3, 1.7.4, 4.1.1, 4.2.1 and 4.5.1

Objective 3: Attraction of high-wealth individuals who will contribute economically and socially to the future of the

Island.

Performance/success criteria:

¥ Increased tax revenue from high-wealth individuals.

Strategic Plan Commitment(s): 1.7 and 1.7.6

Objective 4: Implementation of a comprehensive external transport strategy which will benefit both business and

residents.

Performance/success criteria:

¥ Provision of regular, reliable and sustainable services.

¥ Maintain low passenger charges.

¥ Reduce or maintain low freight charges.

¥ Increased passenger traffic across a broader transport network.

¥ Increased freight traffic.

Strategic Plan Commitment(s): 1.2, 1.5, 1.6, 1.2.3, 1.5.3, 1.5.4, 1.6.2, 1.6.3, 6.5.1, 6.5.2 and 6.5.3 Objective 5: Roll out a Brand for the Island by the end of 2007.

Performance/success criteria:

¥ Agreed Island Brand in use by stakeholders.

¥ Fully integrated marketing strategy for Harbours, Airport and Tourism.

¥ Finance and other sector marketing aligned with Island branding.

Strategic Plan Commitment(s): 1.1, 1.4, 4.1, 1.1.3, 1.4.3, 1.4.4, 4.1.1, 4.5.1 and 5.1.8

Revenue Cash Limits 2007 to 2009

2007 2008 2009

£ 000 £ 000 £ 000

Base Budget b/fwd	15,256.8	16,004.5	16,006.7
Departmental transfers	(52.5)	-	-
Resource Allocation Process	(483.2)	(280.0)	-
Strategic Plan funding	1,000.0	-	-
Efficiency savings	(98.4)	(118.3)	(12.8)
Pay awards	75.4	76.1	78.0
Non-staff inflation	306.4	324.4	322.6
Other adjustments	-	-	-
Cash Limit	16,004.5	16,006.7	16,394.5

Variation (%) 4.9% 0.0% 2.4% Manpower Costs (£ 000) 3,709 3,785 3,863 Manpower Numbers (FTE) 67.96 67.96 67.96

Net Expenditure Service Analysis

2005 2006 2007 Actual Estimate Estimate

£ £ £


5,006,566	4,444,000	Rural Economy	4,542,000

7,171,216	6,406,000	Tourism and Marketing	5,932,100

(135,603)	1,384,000	Enterprise and Business Development	2,423,900

613,214	726,500	Policy and Strategy	487,100

255	101,000	Regulatory Services	346,600

310,533	363,000	Regulation of Undertakings	331,400

277,237	314,000	Consumer Affairs / Trading Standards	318,000

22,573	133,000	High Value Residency	144,700

258,469	595,000	Jersey Competition Regulatory Authority	556,500
45,000	90,000	Jersey Consumer Council Grant	90,000

586,000	850,000	Finance Industry Support	1,000,000
(162,093)	(149,700)	Jersey Harbours La Collette	(163,900)


£ 13,993,367	£ 15,256,800	Net Revenue Expenditure	£ 16,008,400


		Allocation of Additional Funding for the Comptroller
-	-	and Auditor General	(3,900)

£ 13,993,367 £ 15,256,800 £ 16,004,500

Note:

During 2005, long term commitments which were held on the balance sheet were written down to reflect the contractual liability in accordance with GAAP. The gross spend in Enterprise and Business Development during 2005 was £1.3 million.

Note: The Council of Ministers received an additional funding request from the Comptroller and Auditor General for £109,000.

The Council of Ministers agreed the request, but were not prepared to increase total expenditure, and consequently have agreed a pro-rata reduction in all Ministerial departments cash limits.

Reconciliation of 2007 Net Revenue Expenditure to

2006 Net Revenue Expenditure

£ £

2006 Net Revenue Expenditure 15,256,800

Departmental Transfers

Removal of PECRS Provision for Pre 1987 Debt Repayment (48,600) Allocation of Additional Funding for the Comptroller and Auditor General (3,900)

2006 to 2008 Resource Allocation Process:

Additional Funding Approved:

Increase in Marketing Activity by Jersey Finance Limited 158,000

Service Reduction Approved:

On-Island Festivals and Events, including grant support (339,000) Removal of School Milk Provision (Note 1) (186,000) Agriculture Marketing (52,850) Projects funding to Jersey Competition Regulatory Authority (52,850) La Collette Reclamation Scheme (10,500)

Strategic Plan Funding

Economic Growth Plan 1,000,000

Allocation of Efficiency Savings (98,400)

365,900 Additional Expenditure:

Annual Pay Awards 75,400 Non-Staff Inflation 306,400

381,800 2007 Net Revenue Expenditure £16,004,500

Note 1:

An outcome of the 2006 to 2008 Resource Allocation Process was the removal of the budget for School Milk. However this budget is reinstated for 2007 with compensatory savings being made for 2007.

Service Analysis - Objectives and Performance Measures

Service Objectives Performance Measures

Rural Economy	Sustain economic growth through new and	Number of businesses supported.
£4,542,000	existing businesses.
7.3 FTE
	Explore new opportunities in the rural economy.	Number of new initiatives.

Tourism and Marketing	Increase visitor numbers to the Island.	Visitor numbers.
£5,932,100
23.9 FTE	Increase visitor spend on the Island.	Visitor spend.

	Promote the profile of the Island in external	Customer feedback.
	markets.

Enterprise and Business Development	Increase the number of new business start ups	Numbers of new businesses.
£2,423,900	in the non financial services sector.
15.5 FTE
	Grow existing businesses.	Increased profitability of Jersey
		businesses.


	Update skills strategy.	Project completion.


Policy and Strategy	Implement the legislation programme.	Programme complete.
£487,100
3.8 FTE	Deliver the policy and strategy programme from	Policies and strategies delivered.
	the business plan.


Regulatory Services	Implement the legislation programme.	Programme complete.
£346,600
7.8 FTE	Deliver the policy and strategy programme from	Policies and strategies delivered.
	the business plan.


Regulation of Undertakings	Continue to develop relationships with the	Number of meetings and presentations
£331,400	Business Community.	held with key representations.
4.2 FTE
	Issue licences within 14 days of receipt of full	Time taken to issue licences.
	details.

Consumer Affairs / Trading Standards	Support a safe and fair trading environment.	Consumer feedback.
£318,000
4.4 FTE


High Value Residency	Attract new high wealth individuals to the Island.	Number of new high wealth individuals
£144,700		attracted to the Island.
1.1 FTE

Service Analysis - Objectives and Performance Measures (continued)

Service Objectives Performance Measures

Jersey Competition Regulatory	Promote competition and consumer interests	Number of complaints received/number
Authority	through economic regulation and competition	of complaints substantiated and
£556,500	law.	outcome of remedial action.
Nil FTE
	Regulation of telecommunications (and postal if	New entrants to the market place
	and when Jersey Post is incorporated).	leading to choice of supplier and
		product and more flexible pricing.

Jersey Consumer Council Grant	Seek information, investigate, highlight and	Number of newsletters/press releases
£90,000	publicise anomalies and irregularities in	issued.
Nil FTE	consumer affairs.

	Promote: good trading practices, the ability to	Customer satisfaction.
	exercise individual rights, value for money and
	adequate compensation.

Finance Industry Support	Finalise the Foundations (Jersey) Law.	Law completed.
£1,000,000
Nil FTE	Bring the Companies (Amendment 2) Jersey	Regulations accepted.
	Regulations into effect.

	Prepare a report to the States with respect to	Report completed.
	the possible introduction of a Financial Services
	Ombudsman.

Jersey Harbours La Collette	To realise the optimum revenue from the Fuel	Revenue.
(£163,900)	Farm site at La Collette.
Nil FTE

Strategic Plan Initiatives

1.2.1 Between 2006 and 2011 develop and implement existing and new strategies which will support the five key drivers in the economy investment in physical capital, skills and human capital, innovation, competition and enterprise and address the factors that are necessary for economic growth for existing, emergent and new sectors of the economy (ED).

Further develop economic and trade links with France and other European neighbours. (ED).
1. Forward for approval by the States detailed proposals for the control of inflation to update the current inflation strategy, with the proposals to include details of the future use of the balance in the Stabilisation Fund and the operation and long term use of the Fund which will be broadly as described in the Economic Growth Plan (P.38/2005) as adopted by the States. The proposals will also cover the role of fiscal measures, particularly GST rates, in this context (T&R/ED).

Encourage growth in existing businesses across all sectors through a business and enterprise development strategy (ED).
Investigate the benefits of a vocational skills centre for 14-19 year olds during 2006 which would create a shift from imported skills to home grown skills (ED).

Annual Business Plan 2007 P.92-2006 [Annex in full]